Thunderbird and fiber optic upgrade











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0
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I am with ATT in Houston. Recently my neighborhood received fiber and I upgraded.



I tested Internet, phone, and TV. Did not think to test email. Somehow email broke. Thunderbird takes like 30 seconds to time out and I get an error message server returned an error. If I use the browser (mail.yahoo.com) I get email. I even get test messages I sent to myself from Thunderbird. I have an email in mail.yahoo.com invalid device identified and blocked and ATT claims to have removed the block.



Exact message:
Sending of password for user xxxyyy@att.net did not succeed. Mail server inbound.att.net responded: Server error - Please try again later.



I installed the latest upgrade to Thunderbird.



Any thoughts on how to fix this?










share|improve this question
























  • What exactly is the returned error message?
    – harrymc
    2 days ago










  • @harrymc I updated the question.
    – paparazzo
    2 days ago










  • Try the checks in this article.
    – harrymc
    2 days ago










  • Which Operating System do you use? It may help to suggest debug procedures.
    – AnFi
    2 days ago










  • @AnFi Windows 7
    – paparazzo
    2 days ago















up vote
0
down vote

favorite












I am with ATT in Houston. Recently my neighborhood received fiber and I upgraded.



I tested Internet, phone, and TV. Did not think to test email. Somehow email broke. Thunderbird takes like 30 seconds to time out and I get an error message server returned an error. If I use the browser (mail.yahoo.com) I get email. I even get test messages I sent to myself from Thunderbird. I have an email in mail.yahoo.com invalid device identified and blocked and ATT claims to have removed the block.



Exact message:
Sending of password for user xxxyyy@att.net did not succeed. Mail server inbound.att.net responded: Server error - Please try again later.



I installed the latest upgrade to Thunderbird.



Any thoughts on how to fix this?










share|improve this question
























  • What exactly is the returned error message?
    – harrymc
    2 days ago










  • @harrymc I updated the question.
    – paparazzo
    2 days ago










  • Try the checks in this article.
    – harrymc
    2 days ago










  • Which Operating System do you use? It may help to suggest debug procedures.
    – AnFi
    2 days ago










  • @AnFi Windows 7
    – paparazzo
    2 days ago













up vote
0
down vote

favorite









up vote
0
down vote

favorite











I am with ATT in Houston. Recently my neighborhood received fiber and I upgraded.



I tested Internet, phone, and TV. Did not think to test email. Somehow email broke. Thunderbird takes like 30 seconds to time out and I get an error message server returned an error. If I use the browser (mail.yahoo.com) I get email. I even get test messages I sent to myself from Thunderbird. I have an email in mail.yahoo.com invalid device identified and blocked and ATT claims to have removed the block.



Exact message:
Sending of password for user xxxyyy@att.net did not succeed. Mail server inbound.att.net responded: Server error - Please try again later.



I installed the latest upgrade to Thunderbird.



Any thoughts on how to fix this?










share|improve this question















I am with ATT in Houston. Recently my neighborhood received fiber and I upgraded.



I tested Internet, phone, and TV. Did not think to test email. Somehow email broke. Thunderbird takes like 30 seconds to time out and I get an error message server returned an error. If I use the browser (mail.yahoo.com) I get email. I even get test messages I sent to myself from Thunderbird. I have an email in mail.yahoo.com invalid device identified and blocked and ATT claims to have removed the block.



Exact message:
Sending of password for user xxxyyy@att.net did not succeed. Mail server inbound.att.net responded: Server error - Please try again later.



I installed the latest upgrade to Thunderbird.



Any thoughts on how to fix this?







windows-7 email thunderbird






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited 2 days ago

























asked 2 days ago









paparazzo

1407




1407












  • What exactly is the returned error message?
    – harrymc
    2 days ago










  • @harrymc I updated the question.
    – paparazzo
    2 days ago










  • Try the checks in this article.
    – harrymc
    2 days ago










  • Which Operating System do you use? It may help to suggest debug procedures.
    – AnFi
    2 days ago










  • @AnFi Windows 7
    – paparazzo
    2 days ago


















  • What exactly is the returned error message?
    – harrymc
    2 days ago










  • @harrymc I updated the question.
    – paparazzo
    2 days ago










  • Try the checks in this article.
    – harrymc
    2 days ago










  • Which Operating System do you use? It may help to suggest debug procedures.
    – AnFi
    2 days ago










  • @AnFi Windows 7
    – paparazzo
    2 days ago
















What exactly is the returned error message?
– harrymc
2 days ago




What exactly is the returned error message?
– harrymc
2 days ago












@harrymc I updated the question.
– paparazzo
2 days ago




@harrymc I updated the question.
– paparazzo
2 days ago












Try the checks in this article.
– harrymc
2 days ago




Try the checks in this article.
– harrymc
2 days ago












Which Operating System do you use? It may help to suggest debug procedures.
– AnFi
2 days ago




Which Operating System do you use? It may help to suggest debug procedures.
– AnFi
2 days ago












@AnFi Windows 7
– paparazzo
2 days ago




@AnFi Windows 7
– paparazzo
2 days ago










1 Answer
1






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up vote
1
down vote













I'm not using ATT and cannot test, but according to all the user testimonies
I have read, calling ATT Support does not solve the problem.
Here are some suggestions for what worked for some people:




  1. Sign into your AT&T Webmail account, sometimes it helps.


  2. Increasing the send/receive to 15 minutes or try on hours of low traffic,
    will tell if the problem is ATT traffic congestion.



  3. Create a secure mail key (profile->sign-in info->secure mail key) and use it in place of your POP/IMAP and smtp server password.
    For more information see also the items marked as solution on these posts:




    • Unable to receive e-mail thru thunderbird

    • Sending of password for user @bellsouth.net did not succeed



  4. Do this ATT Troubleshooting.







share|improve this answer























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    1 Answer
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    1 Answer
    1






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    active

    oldest

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    up vote
    1
    down vote













    I'm not using ATT and cannot test, but according to all the user testimonies
    I have read, calling ATT Support does not solve the problem.
    Here are some suggestions for what worked for some people:




    1. Sign into your AT&T Webmail account, sometimes it helps.


    2. Increasing the send/receive to 15 minutes or try on hours of low traffic,
      will tell if the problem is ATT traffic congestion.



    3. Create a secure mail key (profile->sign-in info->secure mail key) and use it in place of your POP/IMAP and smtp server password.
      For more information see also the items marked as solution on these posts:




      • Unable to receive e-mail thru thunderbird

      • Sending of password for user @bellsouth.net did not succeed



    4. Do this ATT Troubleshooting.







    share|improve this answer



























      up vote
      1
      down vote













      I'm not using ATT and cannot test, but according to all the user testimonies
      I have read, calling ATT Support does not solve the problem.
      Here are some suggestions for what worked for some people:




      1. Sign into your AT&T Webmail account, sometimes it helps.


      2. Increasing the send/receive to 15 minutes or try on hours of low traffic,
        will tell if the problem is ATT traffic congestion.



      3. Create a secure mail key (profile->sign-in info->secure mail key) and use it in place of your POP/IMAP and smtp server password.
        For more information see also the items marked as solution on these posts:




        • Unable to receive e-mail thru thunderbird

        • Sending of password for user @bellsouth.net did not succeed



      4. Do this ATT Troubleshooting.







      share|improve this answer

























        up vote
        1
        down vote










        up vote
        1
        down vote









        I'm not using ATT and cannot test, but according to all the user testimonies
        I have read, calling ATT Support does not solve the problem.
        Here are some suggestions for what worked for some people:




        1. Sign into your AT&T Webmail account, sometimes it helps.


        2. Increasing the send/receive to 15 minutes or try on hours of low traffic,
          will tell if the problem is ATT traffic congestion.



        3. Create a secure mail key (profile->sign-in info->secure mail key) and use it in place of your POP/IMAP and smtp server password.
          For more information see also the items marked as solution on these posts:




          • Unable to receive e-mail thru thunderbird

          • Sending of password for user @bellsouth.net did not succeed



        4. Do this ATT Troubleshooting.







        share|improve this answer














        I'm not using ATT and cannot test, but according to all the user testimonies
        I have read, calling ATT Support does not solve the problem.
        Here are some suggestions for what worked for some people:




        1. Sign into your AT&T Webmail account, sometimes it helps.


        2. Increasing the send/receive to 15 minutes or try on hours of low traffic,
          will tell if the problem is ATT traffic congestion.



        3. Create a secure mail key (profile->sign-in info->secure mail key) and use it in place of your POP/IMAP and smtp server password.
          For more information see also the items marked as solution on these posts:




          • Unable to receive e-mail thru thunderbird

          • Sending of password for user @bellsouth.net did not succeed



        4. Do this ATT Troubleshooting.








        share|improve this answer














        share|improve this answer



        share|improve this answer








        edited 2 days ago

























        answered 2 days ago









        harrymc

        247k10256542




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