64 bit Windows fails to install but 32 Windows installs fine
I've just built a new PC with a Radeon 2600x processor (so it should support 64 bit). I bought a Windows 10 USB installer and plugged it into my PC.
When I run the 64 bit set up to load the files I get the following error:
The application or operating system couldn't be loaded because a required file is missing or contains errors
File: windowssystem32bootwinload.exe
Status: 0xc0000098
Yet when I run the 32 bit set up it loads and checks the files fine and comes up with the GUI for installing asking me for the language etc. I've not gone any farther because I obviously don't want to install 32 bit Windows.
windows-10 64-bit windows-installation
edited Dec 29 '18 at 17:55
Twisty Impersonator
18.3k146597
asked Dec 29 '18 at 17:40
falkon13falkon13
1
|
show 2 more comments
I've just built a new PC with a Radeon 2600x processor (so it should support 64 bit). I bought a Windows 10 USB installer and plugged it into my PC.
When I run the 64 bit set up to load the files I get the following error:
The application or operating system couldn't be loaded because a required file is missing or contains errors
File: windowssystem32bootwinload.exe
Status: 0xc0000098
Yet when I run the 32 bit set up it loads and checks the files fine and comes up with the GUI for installing asking me for the language etc. I've not gone any farther because I obviously don't want to install 32 bit Windows.
windows-10 64-bit windows-installation
edited Dec 29 '18 at 17:55
Twisty Impersonator
18.3k146597
asked Dec 29 '18 at 17:40
falkon13falkon13
1
how did you create the install USB?
– Keltari
Dec 29 '18 at 17:53
1
Try another flash drive. The error could very well be correct that your install media is corrupt.
– Twisty Impersonator
Dec 29 '18 at 17:56
@keltari I bought an official Windows 10 Home USB stick /installation media pack from Currys/PC world, a UK retailer.
– falkon13
Dec 29 '18 at 17:58
How much RAM do you have? Double check the right amount of RAM is showing up in the BIOS/UEFI settings. Test the RAM with memtest.
– Appleoddity
Dec 29 '18 at 18:46
@falkon13 Does it claim it’s a 32-bit or 64-bit image?
– Ramhound
Dec 29 '18 at 19:11
|
show 2 more comments
I've just built a new PC with a Radeon 2600x processor (so it should support 64 bit). I bought a Windows 10 USB installer and plugged it into my PC.
When I run the 64 bit set up to load the files I get the following error:
The application or operating system couldn't be loaded because a required file is missing or contains errors
File: windowssystem32bootwinload.exe
Status: 0xc0000098
Yet when I run the 32 bit set up it loads and checks the files fine and comes up with the GUI for installing asking me for the language etc. I've not gone any farther because I obviously don't want to install 32 bit Windows.
windows-10 64-bit windows-installation
edited Dec 29 '18 at 17:55
Twisty Impersonator
18.3k146597
asked Dec 29 '18 at 17:40
falkon13falkon13
1
I've just built a new PC with a Radeon 2600x processor (so it should support 64 bit). I bought a Windows 10 USB installer and plugged it into my PC.
When I run the 64 bit set up to load the files I get the following error:
The application or operating system couldn't be loaded because a required file is missing or contains errors
File: windowssystem32bootwinload.exe
Status: 0xc0000098
Yet when I run the 32 bit set up it loads and checks the files fine and comes up with the GUI for installing asking me for the language etc. I've not gone any farther because I obviously don't want to install 32 bit Windows.
windows-10 64-bit windows-installation
windows-10 64-bit windows-installation
edited Dec 29 '18 at 17:55
Twisty Impersonator
18.3k146597
asked Dec 29 '18 at 17:40
falkon13falkon13
1
edited Dec 29 '18 at 17:55
Twisty Impersonator
18.3k146597
asked Dec 29 '18 at 17:40
falkon13falkon13
1
edited Dec 29 '18 at 17:55
Twisty Impersonator
18.3k146597
edited Dec 29 '18 at 17:55
Twisty Impersonator
18.3k146597
edited Dec 29 '18 at 17:55
Twisty Impersonator
18.3k146597
18.3k146597
asked Dec 29 '18 at 17:40
falkon13falkon13
1
asked Dec 29 '18 at 17:40
falkon13falkon13
1
asked Dec 29 '18 at 17:40
falkon13falkon13
1
1
how did you create the install USB?
– Keltari
Dec 29 '18 at 17:53
1
Try another flash drive. The error could very well be correct that your install media is corrupt.
– Twisty Impersonator
Dec 29 '18 at 17:56
@keltari I bought an official Windows 10 Home USB stick /installation media pack from Currys/PC world, a UK retailer.
– falkon13
Dec 29 '18 at 17:58
How much RAM do you have? Double check the right amount of RAM is showing up in the BIOS/UEFI settings. Test the RAM with memtest.
– Appleoddity
Dec 29 '18 at 18:46
@falkon13 Does it claim it’s a 32-bit or 64-bit image?
– Ramhound
Dec 29 '18 at 19:11
|
show 2 more comments
how did you create the install USB?
– Keltari
Dec 29 '18 at 17:53
1
Try another flash drive. The error could very well be correct that your install media is corrupt.
– Twisty Impersonator
Dec 29 '18 at 17:56
@keltari I bought an official Windows 10 Home USB stick /installation media pack from Currys/PC world, a UK retailer.
– falkon13
Dec 29 '18 at 17:58
How much RAM do you have? Double check the right amount of RAM is showing up in the BIOS/UEFI settings. Test the RAM with memtest.
– Appleoddity
Dec 29 '18 at 18:46
@falkon13 Does it claim it’s a 32-bit or 64-bit image?
– Ramhound
Dec 29 '18 at 19:11
how did you create the install USB?
– Keltari
Dec 29 '18 at 17:53
how did you create the install USB?
– Keltari
Dec 29 '18 at 17:53
1
1
Try another flash drive. The error could very well be correct that your install media is corrupt.
– Twisty Impersonator
Dec 29 '18 at 17:56
Try another flash drive. The error could very well be correct that your install media is corrupt.
– Twisty Impersonator
Dec 29 '18 at 17:56
@keltari I bought an official Windows 10 Home USB stick /installation media pack from Currys/PC world, a UK retailer.
– falkon13
Dec 29 '18 at 17:58
@keltari I bought an official Windows 10 Home USB stick /installation media pack from Currys/PC world, a UK retailer.
– falkon13
Dec 29 '18 at 17:58
How much RAM do you have? Double check the right amount of RAM is showing up in the BIOS/UEFI settings. Test the RAM with memtest.
– Appleoddity
Dec 29 '18 at 18:46
How much RAM do you have? Double check the right amount of RAM is showing up in the BIOS/UEFI settings. Test the RAM with memtest.
– Appleoddity
Dec 29 '18 at 18:46
@falkon13 Does it claim it’s a 32-bit or 64-bit image?
– Ramhound
Dec 29 '18 at 19:11
@falkon13 Does it claim it’s a 32-bit or 64-bit image?
– Ramhound
Dec 29 '18 at 19:11
|
show 2 more comments
1 Answer
1
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oldest
votes
So it seems the USB I had bought was corrupted. So I bought a new USB and added the Windows 10 installation tool on it.
answered Dec 29 '18 at 22:12
falkon13falkon13
1
You may wish to demand some recompense from the retailer, or if they refuse, let Microsoft know that a reseller is dispensing defective products with their name.
– K.A
Dec 30 '18 at 0:03
Might be caused by the corruption of ISO image file in this USB disk. We could check if the USB ISO image works well as a bootable USB disk after copy the contains to another USB.
– Joy
Dec 31 '18 at 3:40
add a comment |
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So it seems the USB I had bought was corrupted. So I bought a new USB and added the Windows 10 installation tool on it.
answered Dec 29 '18 at 22:12
falkon13falkon13
1
You may wish to demand some recompense from the retailer, or if they refuse, let Microsoft know that a reseller is dispensing defective products with their name.
– K.A
Dec 30 '18 at 0:03
Might be caused by the corruption of ISO image file in this USB disk. We could check if the USB ISO image works well as a bootable USB disk after copy the contains to another USB.
– Joy
Dec 31 '18 at 3:40
add a comment |
So it seems the USB I had bought was corrupted. So I bought a new USB and added the Windows 10 installation tool on it.
answered Dec 29 '18 at 22:12
falkon13falkon13
1
You may wish to demand some recompense from the retailer, or if they refuse, let Microsoft know that a reseller is dispensing defective products with their name.
– K.A
Dec 30 '18 at 0:03
Might be caused by the corruption of ISO image file in this USB disk. We could check if the USB ISO image works well as a bootable USB disk after copy the contains to another USB.
– Joy
Dec 31 '18 at 3:40
add a comment |
So it seems the USB I had bought was corrupted. So I bought a new USB and added the Windows 10 installation tool on it.
answered Dec 29 '18 at 22:12
falkon13falkon13
1
So it seems the USB I had bought was corrupted. So I bought a new USB and added the Windows 10 installation tool on it.
answered Dec 29 '18 at 22:12
falkon13falkon13
1
answered Dec 29 '18 at 22:12
falkon13falkon13
1
answered Dec 29 '18 at 22:12
falkon13falkon13
1
answered Dec 29 '18 at 22:12
falkon13falkon13
1
1
You may wish to demand some recompense from the retailer, or if they refuse, let Microsoft know that a reseller is dispensing defective products with their name.
– K.A
Dec 30 '18 at 0:03
Might be caused by the corruption of ISO image file in this USB disk. We could check if the USB ISO image works well as a bootable USB disk after copy the contains to another USB.
– Joy
Dec 31 '18 at 3:40
add a comment |
You may wish to demand some recompense from the retailer, or if they refuse, let Microsoft know that a reseller is dispensing defective products with their name.
– K.A
Dec 30 '18 at 0:03
Might be caused by the corruption of ISO image file in this USB disk. We could check if the USB ISO image works well as a bootable USB disk after copy the contains to another USB.
– Joy
Dec 31 '18 at 3:40
You may wish to demand some recompense from the retailer, or if they refuse, let Microsoft know that a reseller is dispensing defective products with their name.
– K.A
Dec 30 '18 at 0:03
You may wish to demand some recompense from the retailer, or if they refuse, let Microsoft know that a reseller is dispensing defective products with their name.
– K.A
Dec 30 '18 at 0:03
Might be caused by the corruption of ISO image file in this USB disk. We could check if the USB ISO image works well as a bootable USB disk after copy the contains to another USB.
– Joy
Dec 31 '18 at 3:40
Might be caused by the corruption of ISO image file in this USB disk. We could check if the USB ISO image works well as a bootable USB disk after copy the contains to another USB.
– Joy
Dec 31 '18 at 3:40
add a comment |
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how did you create the install USB?
– Keltari
Dec 29 '18 at 17:53
1
Try another flash drive. The error could very well be correct that your install media is corrupt.
– Twisty Impersonator
Dec 29 '18 at 17:56
@keltari I bought an official Windows 10 Home USB stick /installation media pack from Currys/PC world, a UK retailer.
– falkon13
Dec 29 '18 at 17:58
How much RAM do you have? Double check the right amount of RAM is showing up in the BIOS/UEFI settings. Test the RAM with memtest.
– Appleoddity
Dec 29 '18 at 18:46
@falkon13 Does it claim it’s a 32-bit or 64-bit image?
– Ramhound
Dec 29 '18 at 19:11