Add-on cards disabled M.2 SSD slot of Asus Prime B350M-A motherboard





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Need help from experienced rig builders. I am using KingSpec 512Gb NVMe SSD on M.2 onboard slot, it ran fine for one month. Yesterday I tried to plug another SSD of the same model through expansion card on PCIe x16 slot. After a boot computer did not recognise any of two SSDs - no old, neither new one. I turned it off, took out expansion card, rebooted and on-board M.2 SSD came alive again.



Today I tried to use another add-on card to x1 PCIe slot and switched to it two new SATA III SSDs (disk manager found them well and I’ve assigned letters to them). After that I turned PC off, plugged them off entirely together with add-on card and ran system again. But this time BIOS and Win 10 Disk Manager did not see my PCIe SSD in M.2 slot. I tried another new PCIe SSD after that and it failed too. What’s wrong? It’s the same hardware configuration, which worked fine yesterday. How can I troubleshoot M.2 port and get it back alive again? BIOS settings were not changed since last run, when M.2 slot worked fine.



Configuration of my PC:




  • MB: Asus Prime B350M-A, BIOS-4207

  • OS: Windows 10 64 bit

  • Graphics: nVIDIA GeForce GT 710

  • CPU: AMD Ryzen 7 1700X

  • Memory: Hynix, PC4-19200
    16GB*4, DDR4, 2400MHz

  • SSD for M.2 PCIe NVMe: KingSpec NE-512


Add-on cards (took off all of them):




  • NVMe M.2 SSD to PCI x16 converter: JEYI JY-3SD ver:1.5 8J25

  • SATA III to PCI x1 converter: Gudga PCE4SAT-M01

  • PCIe 16x Graphics to PCIe 1x converter: AC3137










share|improve this question























  • both disks appeared alive. have tested them on another rig. tomorrow will try under Prime again with battery removal for bios reset

    – Globe
    Jan 28 at 18:27











  • battery removal and switching sata cables from top to side slots of PCIe x1 add-on card helped: NVMe SSD in the on-board M.2 slot is operational again

    – Globe
    Feb 4 at 22:32











  • the only question left: is there any reliable add-on card for NVMe M.2 to PCIe x16 slot that would work with Asus Prime B350M-A mobo? Does it support any M.2 extantion?

    – Globe
    Feb 4 at 22:42











  • Reply of Asus support: Only our such card is guaranteed compatible: asus.com/Motherboard-Accessories/HYPER_M2_X4_MINI_CARD This does not mean that the rest are incompatible, most likely 99% of these cards are compatible, since this is just an adapter, but only you can verify this, by yourself.

    – Globe
    Feb 7 at 7:05


















1















Need help from experienced rig builders. I am using KingSpec 512Gb NVMe SSD on M.2 onboard slot, it ran fine for one month. Yesterday I tried to plug another SSD of the same model through expansion card on PCIe x16 slot. After a boot computer did not recognise any of two SSDs - no old, neither new one. I turned it off, took out expansion card, rebooted and on-board M.2 SSD came alive again.



Today I tried to use another add-on card to x1 PCIe slot and switched to it two new SATA III SSDs (disk manager found them well and I’ve assigned letters to them). After that I turned PC off, plugged them off entirely together with add-on card and ran system again. But this time BIOS and Win 10 Disk Manager did not see my PCIe SSD in M.2 slot. I tried another new PCIe SSD after that and it failed too. What’s wrong? It’s the same hardware configuration, which worked fine yesterday. How can I troubleshoot M.2 port and get it back alive again? BIOS settings were not changed since last run, when M.2 slot worked fine.



Configuration of my PC:




  • MB: Asus Prime B350M-A, BIOS-4207

  • OS: Windows 10 64 bit

  • Graphics: nVIDIA GeForce GT 710

  • CPU: AMD Ryzen 7 1700X

  • Memory: Hynix, PC4-19200
    16GB*4, DDR4, 2400MHz

  • SSD for M.2 PCIe NVMe: KingSpec NE-512


Add-on cards (took off all of them):




  • NVMe M.2 SSD to PCI x16 converter: JEYI JY-3SD ver:1.5 8J25

  • SATA III to PCI x1 converter: Gudga PCE4SAT-M01

  • PCIe 16x Graphics to PCIe 1x converter: AC3137










share|improve this question























  • both disks appeared alive. have tested them on another rig. tomorrow will try under Prime again with battery removal for bios reset

    – Globe
    Jan 28 at 18:27











  • battery removal and switching sata cables from top to side slots of PCIe x1 add-on card helped: NVMe SSD in the on-board M.2 slot is operational again

    – Globe
    Feb 4 at 22:32











  • the only question left: is there any reliable add-on card for NVMe M.2 to PCIe x16 slot that would work with Asus Prime B350M-A mobo? Does it support any M.2 extantion?

    – Globe
    Feb 4 at 22:42











  • Reply of Asus support: Only our such card is guaranteed compatible: asus.com/Motherboard-Accessories/HYPER_M2_X4_MINI_CARD This does not mean that the rest are incompatible, most likely 99% of these cards are compatible, since this is just an adapter, but only you can verify this, by yourself.

    – Globe
    Feb 7 at 7:05














1












1








1








Need help from experienced rig builders. I am using KingSpec 512Gb NVMe SSD on M.2 onboard slot, it ran fine for one month. Yesterday I tried to plug another SSD of the same model through expansion card on PCIe x16 slot. After a boot computer did not recognise any of two SSDs - no old, neither new one. I turned it off, took out expansion card, rebooted and on-board M.2 SSD came alive again.



Today I tried to use another add-on card to x1 PCIe slot and switched to it two new SATA III SSDs (disk manager found them well and I’ve assigned letters to them). After that I turned PC off, plugged them off entirely together with add-on card and ran system again. But this time BIOS and Win 10 Disk Manager did not see my PCIe SSD in M.2 slot. I tried another new PCIe SSD after that and it failed too. What’s wrong? It’s the same hardware configuration, which worked fine yesterday. How can I troubleshoot M.2 port and get it back alive again? BIOS settings were not changed since last run, when M.2 slot worked fine.



Configuration of my PC:




  • MB: Asus Prime B350M-A, BIOS-4207

  • OS: Windows 10 64 bit

  • Graphics: nVIDIA GeForce GT 710

  • CPU: AMD Ryzen 7 1700X

  • Memory: Hynix, PC4-19200
    16GB*4, DDR4, 2400MHz

  • SSD for M.2 PCIe NVMe: KingSpec NE-512


Add-on cards (took off all of them):




  • NVMe M.2 SSD to PCI x16 converter: JEYI JY-3SD ver:1.5 8J25

  • SATA III to PCI x1 converter: Gudga PCE4SAT-M01

  • PCIe 16x Graphics to PCIe 1x converter: AC3137










share|improve this question














Need help from experienced rig builders. I am using KingSpec 512Gb NVMe SSD on M.2 onboard slot, it ran fine for one month. Yesterday I tried to plug another SSD of the same model through expansion card on PCIe x16 slot. After a boot computer did not recognise any of two SSDs - no old, neither new one. I turned it off, took out expansion card, rebooted and on-board M.2 SSD came alive again.



Today I tried to use another add-on card to x1 PCIe slot and switched to it two new SATA III SSDs (disk manager found them well and I’ve assigned letters to them). After that I turned PC off, plugged them off entirely together with add-on card and ran system again. But this time BIOS and Win 10 Disk Manager did not see my PCIe SSD in M.2 slot. I tried another new PCIe SSD after that and it failed too. What’s wrong? It’s the same hardware configuration, which worked fine yesterday. How can I troubleshoot M.2 port and get it back alive again? BIOS settings were not changed since last run, when M.2 slot worked fine.



Configuration of my PC:




  • MB: Asus Prime B350M-A, BIOS-4207

  • OS: Windows 10 64 bit

  • Graphics: nVIDIA GeForce GT 710

  • CPU: AMD Ryzen 7 1700X

  • Memory: Hynix, PC4-19200
    16GB*4, DDR4, 2400MHz

  • SSD for M.2 PCIe NVMe: KingSpec NE-512


Add-on cards (took off all of them):




  • NVMe M.2 SSD to PCI x16 converter: JEYI JY-3SD ver:1.5 8J25

  • SATA III to PCI x1 converter: Gudga PCE4SAT-M01

  • PCIe 16x Graphics to PCIe 1x converter: AC3137







ssd motherboard pci-express nvme m.2






share|improve this question













share|improve this question











share|improve this question




share|improve this question










asked Jan 27 at 21:18









GlobeGlobe

62




62













  • both disks appeared alive. have tested them on another rig. tomorrow will try under Prime again with battery removal for bios reset

    – Globe
    Jan 28 at 18:27











  • battery removal and switching sata cables from top to side slots of PCIe x1 add-on card helped: NVMe SSD in the on-board M.2 slot is operational again

    – Globe
    Feb 4 at 22:32











  • the only question left: is there any reliable add-on card for NVMe M.2 to PCIe x16 slot that would work with Asus Prime B350M-A mobo? Does it support any M.2 extantion?

    – Globe
    Feb 4 at 22:42











  • Reply of Asus support: Only our such card is guaranteed compatible: asus.com/Motherboard-Accessories/HYPER_M2_X4_MINI_CARD This does not mean that the rest are incompatible, most likely 99% of these cards are compatible, since this is just an adapter, but only you can verify this, by yourself.

    – Globe
    Feb 7 at 7:05



















  • both disks appeared alive. have tested them on another rig. tomorrow will try under Prime again with battery removal for bios reset

    – Globe
    Jan 28 at 18:27











  • battery removal and switching sata cables from top to side slots of PCIe x1 add-on card helped: NVMe SSD in the on-board M.2 slot is operational again

    – Globe
    Feb 4 at 22:32











  • the only question left: is there any reliable add-on card for NVMe M.2 to PCIe x16 slot that would work with Asus Prime B350M-A mobo? Does it support any M.2 extantion?

    – Globe
    Feb 4 at 22:42











  • Reply of Asus support: Only our such card is guaranteed compatible: asus.com/Motherboard-Accessories/HYPER_M2_X4_MINI_CARD This does not mean that the rest are incompatible, most likely 99% of these cards are compatible, since this is just an adapter, but only you can verify this, by yourself.

    – Globe
    Feb 7 at 7:05

















both disks appeared alive. have tested them on another rig. tomorrow will try under Prime again with battery removal for bios reset

– Globe
Jan 28 at 18:27





both disks appeared alive. have tested them on another rig. tomorrow will try under Prime again with battery removal for bios reset

– Globe
Jan 28 at 18:27













battery removal and switching sata cables from top to side slots of PCIe x1 add-on card helped: NVMe SSD in the on-board M.2 slot is operational again

– Globe
Feb 4 at 22:32





battery removal and switching sata cables from top to side slots of PCIe x1 add-on card helped: NVMe SSD in the on-board M.2 slot is operational again

– Globe
Feb 4 at 22:32













the only question left: is there any reliable add-on card for NVMe M.2 to PCIe x16 slot that would work with Asus Prime B350M-A mobo? Does it support any M.2 extantion?

– Globe
Feb 4 at 22:42





the only question left: is there any reliable add-on card for NVMe M.2 to PCIe x16 slot that would work with Asus Prime B350M-A mobo? Does it support any M.2 extantion?

– Globe
Feb 4 at 22:42













Reply of Asus support: Only our such card is guaranteed compatible: asus.com/Motherboard-Accessories/HYPER_M2_X4_MINI_CARD This does not mean that the rest are incompatible, most likely 99% of these cards are compatible, since this is just an adapter, but only you can verify this, by yourself.

– Globe
Feb 7 at 7:05





Reply of Asus support: Only our such card is guaranteed compatible: asus.com/Motherboard-Accessories/HYPER_M2_X4_MINI_CARD This does not mean that the rest are incompatible, most likely 99% of these cards are compatible, since this is just an adapter, but only you can verify this, by yourself.

– Globe
Feb 7 at 7:05










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