It it possible to avoid kiwi.com's automatic online check-in and instead do it manually by yourself?





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I have a WestJet Flight LGW-YYC that I booked using kiwi.com. WestJet offers free seat selection with the online check-in on their homepage (see their FAQ at "
Can I still select my seat if I don't want to pay the fee?").



With the automatic online check-in that kiwi.com provides by default, I can not select the seat for free during check-in, instead I have to pay a 30€ fee.



Can I avoid the automatic check-in by kiwi.com, do the check-in manually by myself on the WestJet homepage, and in this way select my seat for free?










share|improve this question































    12















    I have a WestJet Flight LGW-YYC that I booked using kiwi.com. WestJet offers free seat selection with the online check-in on their homepage (see their FAQ at "
    Can I still select my seat if I don't want to pay the fee?").



    With the automatic online check-in that kiwi.com provides by default, I can not select the seat for free during check-in, instead I have to pay a 30€ fee.



    Can I avoid the automatic check-in by kiwi.com, do the check-in manually by myself on the WestJet homepage, and in this way select my seat for free?










    share|improve this question



























      12












      12








      12








      I have a WestJet Flight LGW-YYC that I booked using kiwi.com. WestJet offers free seat selection with the online check-in on their homepage (see their FAQ at "
      Can I still select my seat if I don't want to pay the fee?").



      With the automatic online check-in that kiwi.com provides by default, I can not select the seat for free during check-in, instead I have to pay a 30€ fee.



      Can I avoid the automatic check-in by kiwi.com, do the check-in manually by myself on the WestJet homepage, and in this way select my seat for free?










      share|improve this question
















      I have a WestJet Flight LGW-YYC that I booked using kiwi.com. WestJet offers free seat selection with the online check-in on their homepage (see their FAQ at "
      Can I still select my seat if I don't want to pay the fee?").



      With the automatic online check-in that kiwi.com provides by default, I can not select the seat for free during check-in, instead I have to pay a 30€ fee.



      Can I avoid the automatic check-in by kiwi.com, do the check-in manually by myself on the WestJet homepage, and in this way select my seat for free?







      air-travel flight-search-engines fees-and-charges seating






      share|improve this question















      share|improve this question













      share|improve this question




      share|improve this question








      edited Apr 1 at 14:35









      Uciebila

      951316




      951316










      asked Apr 1 at 14:22









      MaxDMaxD

      4571210




      4571210






















          1 Answer
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          11














          Yes, this is possible. I found it wasn't covered by the kiwi.com FAQ so I called kiwi.com customer service, and after some confusion and explaining they disabled the automatic check-in for my flight.






          share|improve this answer



















          • 3





            Is this something that you can do in their website or something that you have to contact Kiwi to do on the back end?

            – Roddy of the Frozen Peas
            Apr 1 at 16:09






          • 2





            @RoddyoftheFrozenPeas I searched the kiwi.com website extensively for this option, but didn't find it. Also the lady I talked to was quite surprised by my request at first and had to ask her superior for help, so I guess you have to directly contact them at the moment. But as after the talk to her boss she explicitely thanked me for pointing out this issue they didn't know about, it might be something they'll implement in the future.

            – MaxD
            Apr 1 at 17:10






          • 2





            I wonder what would've happened if you just went ahead and checked in yourself without calling Kiwi

            – JonathanReez
            Apr 1 at 18:44






          • 1





            @JonathanReez Definitely a valid question, but I honestly don't wanna be the one to test it :)

            – MaxD
            Apr 1 at 18:52






          • 1





            I also wonder if changing your seats once checked in is also an option: kiwi sends you the boarding pass then you can over to westjet yourself and change seats?

            – Carl
            Apr 7 at 23:03












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          1 Answer
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          1 Answer
          1






          active

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          active

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          active

          oldest

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          11














          Yes, this is possible. I found it wasn't covered by the kiwi.com FAQ so I called kiwi.com customer service, and after some confusion and explaining they disabled the automatic check-in for my flight.






          share|improve this answer



















          • 3





            Is this something that you can do in their website or something that you have to contact Kiwi to do on the back end?

            – Roddy of the Frozen Peas
            Apr 1 at 16:09






          • 2





            @RoddyoftheFrozenPeas I searched the kiwi.com website extensively for this option, but didn't find it. Also the lady I talked to was quite surprised by my request at first and had to ask her superior for help, so I guess you have to directly contact them at the moment. But as after the talk to her boss she explicitely thanked me for pointing out this issue they didn't know about, it might be something they'll implement in the future.

            – MaxD
            Apr 1 at 17:10






          • 2





            I wonder what would've happened if you just went ahead and checked in yourself without calling Kiwi

            – JonathanReez
            Apr 1 at 18:44






          • 1





            @JonathanReez Definitely a valid question, but I honestly don't wanna be the one to test it :)

            – MaxD
            Apr 1 at 18:52






          • 1





            I also wonder if changing your seats once checked in is also an option: kiwi sends you the boarding pass then you can over to westjet yourself and change seats?

            – Carl
            Apr 7 at 23:03
















          11














          Yes, this is possible. I found it wasn't covered by the kiwi.com FAQ so I called kiwi.com customer service, and after some confusion and explaining they disabled the automatic check-in for my flight.






          share|improve this answer



















          • 3





            Is this something that you can do in their website or something that you have to contact Kiwi to do on the back end?

            – Roddy of the Frozen Peas
            Apr 1 at 16:09






          • 2





            @RoddyoftheFrozenPeas I searched the kiwi.com website extensively for this option, but didn't find it. Also the lady I talked to was quite surprised by my request at first and had to ask her superior for help, so I guess you have to directly contact them at the moment. But as after the talk to her boss she explicitely thanked me for pointing out this issue they didn't know about, it might be something they'll implement in the future.

            – MaxD
            Apr 1 at 17:10






          • 2





            I wonder what would've happened if you just went ahead and checked in yourself without calling Kiwi

            – JonathanReez
            Apr 1 at 18:44






          • 1





            @JonathanReez Definitely a valid question, but I honestly don't wanna be the one to test it :)

            – MaxD
            Apr 1 at 18:52






          • 1





            I also wonder if changing your seats once checked in is also an option: kiwi sends you the boarding pass then you can over to westjet yourself and change seats?

            – Carl
            Apr 7 at 23:03














          11












          11








          11







          Yes, this is possible. I found it wasn't covered by the kiwi.com FAQ so I called kiwi.com customer service, and after some confusion and explaining they disabled the automatic check-in for my flight.






          share|improve this answer













          Yes, this is possible. I found it wasn't covered by the kiwi.com FAQ so I called kiwi.com customer service, and after some confusion and explaining they disabled the automatic check-in for my flight.







          share|improve this answer












          share|improve this answer



          share|improve this answer










          answered Apr 1 at 14:22









          MaxDMaxD

          4571210




          4571210








          • 3





            Is this something that you can do in their website or something that you have to contact Kiwi to do on the back end?

            – Roddy of the Frozen Peas
            Apr 1 at 16:09






          • 2





            @RoddyoftheFrozenPeas I searched the kiwi.com website extensively for this option, but didn't find it. Also the lady I talked to was quite surprised by my request at first and had to ask her superior for help, so I guess you have to directly contact them at the moment. But as after the talk to her boss she explicitely thanked me for pointing out this issue they didn't know about, it might be something they'll implement in the future.

            – MaxD
            Apr 1 at 17:10






          • 2





            I wonder what would've happened if you just went ahead and checked in yourself without calling Kiwi

            – JonathanReez
            Apr 1 at 18:44






          • 1





            @JonathanReez Definitely a valid question, but I honestly don't wanna be the one to test it :)

            – MaxD
            Apr 1 at 18:52






          • 1





            I also wonder if changing your seats once checked in is also an option: kiwi sends you the boarding pass then you can over to westjet yourself and change seats?

            – Carl
            Apr 7 at 23:03














          • 3





            Is this something that you can do in their website or something that you have to contact Kiwi to do on the back end?

            – Roddy of the Frozen Peas
            Apr 1 at 16:09






          • 2





            @RoddyoftheFrozenPeas I searched the kiwi.com website extensively for this option, but didn't find it. Also the lady I talked to was quite surprised by my request at first and had to ask her superior for help, so I guess you have to directly contact them at the moment. But as after the talk to her boss she explicitely thanked me for pointing out this issue they didn't know about, it might be something they'll implement in the future.

            – MaxD
            Apr 1 at 17:10






          • 2





            I wonder what would've happened if you just went ahead and checked in yourself without calling Kiwi

            – JonathanReez
            Apr 1 at 18:44






          • 1





            @JonathanReez Definitely a valid question, but I honestly don't wanna be the one to test it :)

            – MaxD
            Apr 1 at 18:52






          • 1





            I also wonder if changing your seats once checked in is also an option: kiwi sends you the boarding pass then you can over to westjet yourself and change seats?

            – Carl
            Apr 7 at 23:03








          3




          3





          Is this something that you can do in their website or something that you have to contact Kiwi to do on the back end?

          – Roddy of the Frozen Peas
          Apr 1 at 16:09





          Is this something that you can do in their website or something that you have to contact Kiwi to do on the back end?

          – Roddy of the Frozen Peas
          Apr 1 at 16:09




          2




          2





          @RoddyoftheFrozenPeas I searched the kiwi.com website extensively for this option, but didn't find it. Also the lady I talked to was quite surprised by my request at first and had to ask her superior for help, so I guess you have to directly contact them at the moment. But as after the talk to her boss she explicitely thanked me for pointing out this issue they didn't know about, it might be something they'll implement in the future.

          – MaxD
          Apr 1 at 17:10





          @RoddyoftheFrozenPeas I searched the kiwi.com website extensively for this option, but didn't find it. Also the lady I talked to was quite surprised by my request at first and had to ask her superior for help, so I guess you have to directly contact them at the moment. But as after the talk to her boss she explicitely thanked me for pointing out this issue they didn't know about, it might be something they'll implement in the future.

          – MaxD
          Apr 1 at 17:10




          2




          2





          I wonder what would've happened if you just went ahead and checked in yourself without calling Kiwi

          – JonathanReez
          Apr 1 at 18:44





          I wonder what would've happened if you just went ahead and checked in yourself without calling Kiwi

          – JonathanReez
          Apr 1 at 18:44




          1




          1





          @JonathanReez Definitely a valid question, but I honestly don't wanna be the one to test it :)

          – MaxD
          Apr 1 at 18:52





          @JonathanReez Definitely a valid question, but I honestly don't wanna be the one to test it :)

          – MaxD
          Apr 1 at 18:52




          1




          1





          I also wonder if changing your seats once checked in is also an option: kiwi sends you the boarding pass then you can over to westjet yourself and change seats?

          – Carl
          Apr 7 at 23:03





          I also wonder if changing your seats once checked in is also an option: kiwi sends you the boarding pass then you can over to westjet yourself and change seats?

          – Carl
          Apr 7 at 23:03


















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