Samsung CLP-310N printing horizontal lines and ink trail smear on laser printer





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I recently pulled out an old Samsung laser printer, model CLP-310N



It seems to work fine for the most part, except on every single page, it leaves horizontal lines and a toner smudge. It even happens if I print blank sheets of paper from the computer.



I’ve tried removing all parts and cleaning everything (roller, drum, belt, etc.) but I still have the same issue. All parts seemed to be ok (without scratch or anything suspicious) but as I’m not really knowledgeable in printers, I would maybe not recognize a damaged roller, drum or so.



I've tried printing lots of blank pages to see if the smudge will decrease over time, but it does not seem to be fading at all. I tried replacing the toners and this did not change anything.



If I would know the exact part that is malfunctioning I would be able to replace it so any help would really be appreciated. Here's what it looks like (several images because it varies from page to page):



enter image description here



enter image description here



enter image description here










share|improve this question

























  • Please clarify what you mean by "horizontal": Are the lines parallel to or perpendicular to the direction the pages come out of the printer?

    – music2myear
    Jan 31 at 21:54






  • 1





    Can you add an image of the problem? Just edit it a link to the image at a public sharing site like imgur.com.

    – fixer1234
    Feb 1 at 0:03











  • I tought I did but it did not seem to work. Here are some images : imgur.com/VO9cFa7, imgur.com/LX36OgZ, imgur.com/oeEkvN3, imgur.com/JzAEFMz

    – Guillaume
    Feb 1 at 16:58




















0















I recently pulled out an old Samsung laser printer, model CLP-310N



It seems to work fine for the most part, except on every single page, it leaves horizontal lines and a toner smudge. It even happens if I print blank sheets of paper from the computer.



I’ve tried removing all parts and cleaning everything (roller, drum, belt, etc.) but I still have the same issue. All parts seemed to be ok (without scratch or anything suspicious) but as I’m not really knowledgeable in printers, I would maybe not recognize a damaged roller, drum or so.



I've tried printing lots of blank pages to see if the smudge will decrease over time, but it does not seem to be fading at all. I tried replacing the toners and this did not change anything.



If I would know the exact part that is malfunctioning I would be able to replace it so any help would really be appreciated. Here's what it looks like (several images because it varies from page to page):



enter image description here



enter image description here



enter image description here










share|improve this question

























  • Please clarify what you mean by "horizontal": Are the lines parallel to or perpendicular to the direction the pages come out of the printer?

    – music2myear
    Jan 31 at 21:54






  • 1





    Can you add an image of the problem? Just edit it a link to the image at a public sharing site like imgur.com.

    – fixer1234
    Feb 1 at 0:03











  • I tought I did but it did not seem to work. Here are some images : imgur.com/VO9cFa7, imgur.com/LX36OgZ, imgur.com/oeEkvN3, imgur.com/JzAEFMz

    – Guillaume
    Feb 1 at 16:58
















0












0








0








I recently pulled out an old Samsung laser printer, model CLP-310N



It seems to work fine for the most part, except on every single page, it leaves horizontal lines and a toner smudge. It even happens if I print blank sheets of paper from the computer.



I’ve tried removing all parts and cleaning everything (roller, drum, belt, etc.) but I still have the same issue. All parts seemed to be ok (without scratch or anything suspicious) but as I’m not really knowledgeable in printers, I would maybe not recognize a damaged roller, drum or so.



I've tried printing lots of blank pages to see if the smudge will decrease over time, but it does not seem to be fading at all. I tried replacing the toners and this did not change anything.



If I would know the exact part that is malfunctioning I would be able to replace it so any help would really be appreciated. Here's what it looks like (several images because it varies from page to page):



enter image description here



enter image description here



enter image description here










share|improve this question
















I recently pulled out an old Samsung laser printer, model CLP-310N



It seems to work fine for the most part, except on every single page, it leaves horizontal lines and a toner smudge. It even happens if I print blank sheets of paper from the computer.



I’ve tried removing all parts and cleaning everything (roller, drum, belt, etc.) but I still have the same issue. All parts seemed to be ok (without scratch or anything suspicious) but as I’m not really knowledgeable in printers, I would maybe not recognize a damaged roller, drum or so.



I've tried printing lots of blank pages to see if the smudge will decrease over time, but it does not seem to be fading at all. I tried replacing the toners and this did not change anything.



If I would know the exact part that is malfunctioning I would be able to replace it so any help would really be appreciated. Here's what it looks like (several images because it varies from page to page):



enter image description here



enter image description here



enter image description here







printing printer laser-printer






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Feb 1 at 18:46









fixer1234

19.7k145083




19.7k145083










asked Jan 31 at 21:40









GuillaumeGuillaume

1




1













  • Please clarify what you mean by "horizontal": Are the lines parallel to or perpendicular to the direction the pages come out of the printer?

    – music2myear
    Jan 31 at 21:54






  • 1





    Can you add an image of the problem? Just edit it a link to the image at a public sharing site like imgur.com.

    – fixer1234
    Feb 1 at 0:03











  • I tought I did but it did not seem to work. Here are some images : imgur.com/VO9cFa7, imgur.com/LX36OgZ, imgur.com/oeEkvN3, imgur.com/JzAEFMz

    – Guillaume
    Feb 1 at 16:58





















  • Please clarify what you mean by "horizontal": Are the lines parallel to or perpendicular to the direction the pages come out of the printer?

    – music2myear
    Jan 31 at 21:54






  • 1





    Can you add an image of the problem? Just edit it a link to the image at a public sharing site like imgur.com.

    – fixer1234
    Feb 1 at 0:03











  • I tought I did but it did not seem to work. Here are some images : imgur.com/VO9cFa7, imgur.com/LX36OgZ, imgur.com/oeEkvN3, imgur.com/JzAEFMz

    – Guillaume
    Feb 1 at 16:58



















Please clarify what you mean by "horizontal": Are the lines parallel to or perpendicular to the direction the pages come out of the printer?

– music2myear
Jan 31 at 21:54





Please clarify what you mean by "horizontal": Are the lines parallel to or perpendicular to the direction the pages come out of the printer?

– music2myear
Jan 31 at 21:54




1




1





Can you add an image of the problem? Just edit it a link to the image at a public sharing site like imgur.com.

– fixer1234
Feb 1 at 0:03





Can you add an image of the problem? Just edit it a link to the image at a public sharing site like imgur.com.

– fixer1234
Feb 1 at 0:03













I tought I did but it did not seem to work. Here are some images : imgur.com/VO9cFa7, imgur.com/LX36OgZ, imgur.com/oeEkvN3, imgur.com/JzAEFMz

– Guillaume
Feb 1 at 16:58







I tought I did but it did not seem to work. Here are some images : imgur.com/VO9cFa7, imgur.com/LX36OgZ, imgur.com/oeEkvN3, imgur.com/JzAEFMz

– Guillaume
Feb 1 at 16:58












2 Answers
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There is excess toner on a transport roller or on the drum unit.



If possible, you can try and remove the toner and fuser unit (they might be built in together) and gently clean any excess toner from anywhere you can find it.



If this device is not expensive or under warranty, it is probably going to be cheaper to buy a new one than to get someone to service it.



As of the time of posting this answer, you can find the service manual for cleaning and dismantling your device here: https://www.manualslib.com/manual/450370/Samsung-Clp-310n.html#manual






share|improve this answer































    0














    Replace the black toner cartridge.



    As the lines are all in black, the problem is in a component that is only used for black. As far as I can tell, in your printer, only the toner cartridges are colour specific. Everything else (imaging unit, waste container, fuser, etc) is used for all 4 colours and hence cannot be the cause of the problem.






    share|improve this answer


























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      2 Answers
      2






      active

      oldest

      votes








      2 Answers
      2






      active

      oldest

      votes









      active

      oldest

      votes






      active

      oldest

      votes









      0














      There is excess toner on a transport roller or on the drum unit.



      If possible, you can try and remove the toner and fuser unit (they might be built in together) and gently clean any excess toner from anywhere you can find it.



      If this device is not expensive or under warranty, it is probably going to be cheaper to buy a new one than to get someone to service it.



      As of the time of posting this answer, you can find the service manual for cleaning and dismantling your device here: https://www.manualslib.com/manual/450370/Samsung-Clp-310n.html#manual






      share|improve this answer




























        0














        There is excess toner on a transport roller or on the drum unit.



        If possible, you can try and remove the toner and fuser unit (they might be built in together) and gently clean any excess toner from anywhere you can find it.



        If this device is not expensive or under warranty, it is probably going to be cheaper to buy a new one than to get someone to service it.



        As of the time of posting this answer, you can find the service manual for cleaning and dismantling your device here: https://www.manualslib.com/manual/450370/Samsung-Clp-310n.html#manual






        share|improve this answer


























          0












          0








          0







          There is excess toner on a transport roller or on the drum unit.



          If possible, you can try and remove the toner and fuser unit (they might be built in together) and gently clean any excess toner from anywhere you can find it.



          If this device is not expensive or under warranty, it is probably going to be cheaper to buy a new one than to get someone to service it.



          As of the time of posting this answer, you can find the service manual for cleaning and dismantling your device here: https://www.manualslib.com/manual/450370/Samsung-Clp-310n.html#manual






          share|improve this answer













          There is excess toner on a transport roller or on the drum unit.



          If possible, you can try and remove the toner and fuser unit (they might be built in together) and gently clean any excess toner from anywhere you can find it.



          If this device is not expensive or under warranty, it is probably going to be cheaper to buy a new one than to get someone to service it.



          As of the time of posting this answer, you can find the service manual for cleaning and dismantling your device here: https://www.manualslib.com/manual/450370/Samsung-Clp-310n.html#manual







          share|improve this answer












          share|improve this answer



          share|improve this answer










          answered Feb 2 at 1:33









          Michael FrankMichael Frank

          6,51613146




          6,51613146

























              0














              Replace the black toner cartridge.



              As the lines are all in black, the problem is in a component that is only used for black. As far as I can tell, in your printer, only the toner cartridges are colour specific. Everything else (imaging unit, waste container, fuser, etc) is used for all 4 colours and hence cannot be the cause of the problem.






              share|improve this answer






























                0














                Replace the black toner cartridge.



                As the lines are all in black, the problem is in a component that is only used for black. As far as I can tell, in your printer, only the toner cartridges are colour specific. Everything else (imaging unit, waste container, fuser, etc) is used for all 4 colours and hence cannot be the cause of the problem.






                share|improve this answer




























                  0












                  0








                  0







                  Replace the black toner cartridge.



                  As the lines are all in black, the problem is in a component that is only used for black. As far as I can tell, in your printer, only the toner cartridges are colour specific. Everything else (imaging unit, waste container, fuser, etc) is used for all 4 colours and hence cannot be the cause of the problem.






                  share|improve this answer















                  Replace the black toner cartridge.



                  As the lines are all in black, the problem is in a component that is only used for black. As far as I can tell, in your printer, only the toner cartridges are colour specific. Everything else (imaging unit, waste container, fuser, etc) is used for all 4 colours and hence cannot be the cause of the problem.







                  share|improve this answer














                  share|improve this answer



                  share|improve this answer








                  edited Feb 2 at 1:36

























                  answered Feb 2 at 1:26









                  hdhondthdhondt

                  2,98521012




                  2,98521012






























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