Why do some FTP Clients not connect to a IIS7 FTP Server?
I have a Windows 2008 R2 Server with II7. I have installed the FTP server. I can connect to it fine with Dreamweaver CS5 on my Mac. I can connect to it fine with Cute FTP 7 Professional on a PC. I cannot connect to it with Filezilla on the Mac. With Filezilla the operation times out after a while. Some of my clients cannot connect to it no matter what FTP client they try. We've been over the connection credentials (host, username & password) and are pretty certain they are all correct.
Can anyone shed some light on this situation. I do note that the programs that I can connect with are older. Perhaps there are some advanced security settings on newer clients? The settings I use are connecting via FTP, port 21, basic authentication ... a bunch of other setting that I do not understand.
Filezilla Logs (which doesn't connect):
Status: Resolving address of ftp.steadyserve.net
Status: Connecting to xx.xx.xxx.xxx:21...
Status: Connection established, waiting for welcome message...
Response: 220 Microsoft FTP Service
Command: USER xxxxxx
Response: 331 Password required for pedroo.
Command: PASS *******
Response: 230 User logged in.
Command: SYST
Response: 215 Windows_NT
Command: FEAT
Response: 211-Extended features supported:
Response: LANG EN*
Response: UTF8
Response: AUTH TLS;TLS-C;SSL;TLS-P;
Response: PBSZ
Response: PROT C;P;
Response: CCC
Response: HOST
Response: SIZE
Response: MDTM
Response: REST STREAM
Response: 211 END
Command: OPTS UTF8 ON
Response: 200 OPTS UTF8 command successful - UTF8 encoding now ON.
Status: Connected
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/pedroo" is current directory.
Command: TYPE I
Response: 200 Type set to I.
Command: PASV
Response: 425 Cannot open data connection.
Command: PORT 10,0,0,8,210,49
Response: 200 PORT command successful.
Command: LIST
Response: 150 Opening BINARY mode data connection.
Error: Connection timed out
Error: Failed to retrieve directory listing
Dreamweaver logs (which does connect):
< 220 Microsoft FTP Service
> USER pedroo
< 331 Password required for pedroo.
> PASS
< 230 User logged in.
> PWD
< 257 "/pedroo" is current directory.
> PWD
< 257 "/pedroo" is current directory.
> CWD /pedroo
< 250 CWD command successful.
> PWD
< 257 "/pedroo" is current directory.
> CWD /pedroo
< 250 CWD command successful.
> PORT 10,0,0,8,211,100
< 200 PORT command successful.
> TYPE A
< 200 Type set to A.
I've tried changing the mode form passive to active. I get the same error.
TIA,
Jay
ftp windows-server-2008-r2 filezilla dreamweaver iis-7
edited Oct 30 '16 at 19:07
Hennes
58.8k792141
asked Sep 25 '14 at 15:12
jligda
913
add a comment |
I have a Windows 2008 R2 Server with II7. I have installed the FTP server. I can connect to it fine with Dreamweaver CS5 on my Mac. I can connect to it fine with Cute FTP 7 Professional on a PC. I cannot connect to it with Filezilla on the Mac. With Filezilla the operation times out after a while. Some of my clients cannot connect to it no matter what FTP client they try. We've been over the connection credentials (host, username & password) and are pretty certain they are all correct.
Can anyone shed some light on this situation. I do note that the programs that I can connect with are older. Perhaps there are some advanced security settings on newer clients? The settings I use are connecting via FTP, port 21, basic authentication ... a bunch of other setting that I do not understand.
Filezilla Logs (which doesn't connect):
Status: Resolving address of ftp.steadyserve.net
Status: Connecting to xx.xx.xxx.xxx:21...
Status: Connection established, waiting for welcome message...
Response: 220 Microsoft FTP Service
Command: USER xxxxxx
Response: 331 Password required for pedroo.
Command: PASS *******
Response: 230 User logged in.
Command: SYST
Response: 215 Windows_NT
Command: FEAT
Response: 211-Extended features supported:
Response: LANG EN*
Response: UTF8
Response: AUTH TLS;TLS-C;SSL;TLS-P;
Response: PBSZ
Response: PROT C;P;
Response: CCC
Response: HOST
Response: SIZE
Response: MDTM
Response: REST STREAM
Response: 211 END
Command: OPTS UTF8 ON
Response: 200 OPTS UTF8 command successful - UTF8 encoding now ON.
Status: Connected
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/pedroo" is current directory.
Command: TYPE I
Response: 200 Type set to I.
Command: PASV
Response: 425 Cannot open data connection.
Command: PORT 10,0,0,8,210,49
Response: 200 PORT command successful.
Command: LIST
Response: 150 Opening BINARY mode data connection.
Error: Connection timed out
Error: Failed to retrieve directory listing
Dreamweaver logs (which does connect):
< 220 Microsoft FTP Service
> USER pedroo
< 331 Password required for pedroo.
> PASS
< 230 User logged in.
> PWD
< 257 "/pedroo" is current directory.
> PWD
< 257 "/pedroo" is current directory.
> CWD /pedroo
< 250 CWD command successful.
> PWD
< 257 "/pedroo" is current directory.
> CWD /pedroo
< 250 CWD command successful.
> PORT 10,0,0,8,211,100
< 200 PORT command successful.
> TYPE A
< 200 Type set to A.
I've tried changing the mode form passive to active. I get the same error.
TIA,
Jay
ftp windows-server-2008-r2 filezilla dreamweaver iis-7
edited Oct 30 '16 at 19:07
Hennes
58.8k792141
asked Sep 25 '14 at 15:12
jligda
913
1
Can you include a relevant snippet of logs from each client?
– Martin Prikryl
Sep 25 '14 at 15:33
I will edit the question with the logs. Thanks!
– jligda
Sep 25 '14 at 15:46
Try turning on Filezilla's debug logging (Edit->Settings->Debug) This will give you much more information about what FZ is doing and where it is failing.
– Andrew Lambert
Sep 25 '14 at 20:44
Thanks, it turned out to be a port issue. I found the answer here: superuser.com/search?q=ftp+can%27t+retrieve+directory+listing. Note NOT an ISS/Apache issue, UltraDEVV. The log files were helpful. Thanks!
– jligda
Sep 26 '14 at 0:33
add a comment |
I have a Windows 2008 R2 Server with II7. I have installed the FTP server. I can connect to it fine with Dreamweaver CS5 on my Mac. I can connect to it fine with Cute FTP 7 Professional on a PC. I cannot connect to it with Filezilla on the Mac. With Filezilla the operation times out after a while. Some of my clients cannot connect to it no matter what FTP client they try. We've been over the connection credentials (host, username & password) and are pretty certain they are all correct.
Can anyone shed some light on this situation. I do note that the programs that I can connect with are older. Perhaps there are some advanced security settings on newer clients? The settings I use are connecting via FTP, port 21, basic authentication ... a bunch of other setting that I do not understand.
Filezilla Logs (which doesn't connect):
Status: Resolving address of ftp.steadyserve.net
Status: Connecting to xx.xx.xxx.xxx:21...
Status: Connection established, waiting for welcome message...
Response: 220 Microsoft FTP Service
Command: USER xxxxxx
Response: 331 Password required for pedroo.
Command: PASS *******
Response: 230 User logged in.
Command: SYST
Response: 215 Windows_NT
Command: FEAT
Response: 211-Extended features supported:
Response: LANG EN*
Response: UTF8
Response: AUTH TLS;TLS-C;SSL;TLS-P;
Response: PBSZ
Response: PROT C;P;
Response: CCC
Response: HOST
Response: SIZE
Response: MDTM
Response: REST STREAM
Response: 211 END
Command: OPTS UTF8 ON
Response: 200 OPTS UTF8 command successful - UTF8 encoding now ON.
Status: Connected
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/pedroo" is current directory.
Command: TYPE I
Response: 200 Type set to I.
Command: PASV
Response: 425 Cannot open data connection.
Command: PORT 10,0,0,8,210,49
Response: 200 PORT command successful.
Command: LIST
Response: 150 Opening BINARY mode data connection.
Error: Connection timed out
Error: Failed to retrieve directory listing
Dreamweaver logs (which does connect):
< 220 Microsoft FTP Service
> USER pedroo
< 331 Password required for pedroo.
> PASS
< 230 User logged in.
> PWD
< 257 "/pedroo" is current directory.
> PWD
< 257 "/pedroo" is current directory.
> CWD /pedroo
< 250 CWD command successful.
> PWD
< 257 "/pedroo" is current directory.
> CWD /pedroo
< 250 CWD command successful.
> PORT 10,0,0,8,211,100
< 200 PORT command successful.
> TYPE A
< 200 Type set to A.
I've tried changing the mode form passive to active. I get the same error.
TIA,
Jay
ftp windows-server-2008-r2 filezilla dreamweaver iis-7
edited Oct 30 '16 at 19:07
Hennes
58.8k792141
asked Sep 25 '14 at 15:12
jligda
913
I have a Windows 2008 R2 Server with II7. I have installed the FTP server. I can connect to it fine with Dreamweaver CS5 on my Mac. I can connect to it fine with Cute FTP 7 Professional on a PC. I cannot connect to it with Filezilla on the Mac. With Filezilla the operation times out after a while. Some of my clients cannot connect to it no matter what FTP client they try. We've been over the connection credentials (host, username & password) and are pretty certain they are all correct.
Can anyone shed some light on this situation. I do note that the programs that I can connect with are older. Perhaps there are some advanced security settings on newer clients? The settings I use are connecting via FTP, port 21, basic authentication ... a bunch of other setting that I do not understand.
Filezilla Logs (which doesn't connect):
Status: Resolving address of ftp.steadyserve.net
Status: Connecting to xx.xx.xxx.xxx:21...
Status: Connection established, waiting for welcome message...
Response: 220 Microsoft FTP Service
Command: USER xxxxxx
Response: 331 Password required for pedroo.
Command: PASS *******
Response: 230 User logged in.
Command: SYST
Response: 215 Windows_NT
Command: FEAT
Response: 211-Extended features supported:
Response: LANG EN*
Response: UTF8
Response: AUTH TLS;TLS-C;SSL;TLS-P;
Response: PBSZ
Response: PROT C;P;
Response: CCC
Response: HOST
Response: SIZE
Response: MDTM
Response: REST STREAM
Response: 211 END
Command: OPTS UTF8 ON
Response: 200 OPTS UTF8 command successful - UTF8 encoding now ON.
Status: Connected
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/pedroo" is current directory.
Command: TYPE I
Response: 200 Type set to I.
Command: PASV
Response: 425 Cannot open data connection.
Command: PORT 10,0,0,8,210,49
Response: 200 PORT command successful.
Command: LIST
Response: 150 Opening BINARY mode data connection.
Error: Connection timed out
Error: Failed to retrieve directory listing
Dreamweaver logs (which does connect):
< 220 Microsoft FTP Service
> USER pedroo
< 331 Password required for pedroo.
> PASS
< 230 User logged in.
> PWD
< 257 "/pedroo" is current directory.
> PWD
< 257 "/pedroo" is current directory.
> CWD /pedroo
< 250 CWD command successful.
> PWD
< 257 "/pedroo" is current directory.
> CWD /pedroo
< 250 CWD command successful.
> PORT 10,0,0,8,211,100
< 200 PORT command successful.
> TYPE A
< 200 Type set to A.
I've tried changing the mode form passive to active. I get the same error.
TIA,
Jay
ftp windows-server-2008-r2 filezilla dreamweaver iis-7
ftp windows-server-2008-r2 filezilla dreamweaver iis-7
edited Oct 30 '16 at 19:07
Hennes
58.8k792141
asked Sep 25 '14 at 15:12
jligda
913
edited Oct 30 '16 at 19:07
Hennes
58.8k792141
asked Sep 25 '14 at 15:12
jligda
913
edited Oct 30 '16 at 19:07
Hennes
58.8k792141
edited Oct 30 '16 at 19:07
Hennes
58.8k792141
edited Oct 30 '16 at 19:07
Hennes
58.8k792141
58.8k792141
asked Sep 25 '14 at 15:12
jligda
913
asked Sep 25 '14 at 15:12
jligda
913
asked Sep 25 '14 at 15:12
jligda
913
913
1
Can you include a relevant snippet of logs from each client?
– Martin Prikryl
Sep 25 '14 at 15:33
I will edit the question with the logs. Thanks!
– jligda
Sep 25 '14 at 15:46
Try turning on Filezilla's debug logging (Edit->Settings->Debug) This will give you much more information about what FZ is doing and where it is failing.
– Andrew Lambert
Sep 25 '14 at 20:44
Thanks, it turned out to be a port issue. I found the answer here: superuser.com/search?q=ftp+can%27t+retrieve+directory+listing. Note NOT an ISS/Apache issue, UltraDEVV. The log files were helpful. Thanks!
– jligda
Sep 26 '14 at 0:33
add a comment |
1
Can you include a relevant snippet of logs from each client?
– Martin Prikryl
Sep 25 '14 at 15:33
I will edit the question with the logs. Thanks!
– jligda
Sep 25 '14 at 15:46
Try turning on Filezilla's debug logging (Edit->Settings->Debug) This will give you much more information about what FZ is doing and where it is failing.
– Andrew Lambert
Sep 25 '14 at 20:44
Thanks, it turned out to be a port issue. I found the answer here: superuser.com/search?q=ftp+can%27t+retrieve+directory+listing. Note NOT an ISS/Apache issue, UltraDEVV. The log files were helpful. Thanks!
– jligda
Sep 26 '14 at 0:33
1
1
Can you include a relevant snippet of logs from each client?
– Martin Prikryl
Sep 25 '14 at 15:33
Can you include a relevant snippet of logs from each client?
– Martin Prikryl
Sep 25 '14 at 15:33
I will edit the question with the logs. Thanks!
– jligda
Sep 25 '14 at 15:46
I will edit the question with the logs. Thanks!
– jligda
Sep 25 '14 at 15:46
Try turning on Filezilla's debug logging (Edit->Settings->Debug) This will give you much more information about what FZ is doing and where it is failing.
– Andrew Lambert
Sep 25 '14 at 20:44
Try turning on Filezilla's debug logging (Edit->Settings->Debug) This will give you much more information about what FZ is doing and where it is failing.
– Andrew Lambert
Sep 25 '14 at 20:44
Thanks, it turned out to be a port issue. I found the answer here: superuser.com/search?q=ftp+can%27t+retrieve+directory+listing. Note NOT an ISS/Apache issue, UltraDEVV. The log files were helpful. Thanks!
– jligda
Sep 26 '14 at 0:33
Thanks, it turned out to be a port issue. I found the answer here: superuser.com/search?q=ftp+can%27t+retrieve+directory+listing. Note NOT an ISS/Apache issue, UltraDEVV. The log files were helpful. Thanks!
– jligda
Sep 26 '14 at 0:33
add a comment |
2 Answers
2
active
oldest
votes
It's difficult to help without seeing logs.
But my wild guess is that the working clients use different (possibly active) transfer mode than the non-working (passive).
You will get a better answer, once you share the logs.
answered Sep 25 '14 at 15:41
Martin Prikryl
10.8k43274
add a comment |
I found the answer already posted here:
FileZilla FTP to AWS EC2 Windows Server 2012 Instance: Failed to retrieve directory listing
It was a port issue. The log files were helpful to look at and helped me narrow it down.
edited Mar 20 '17 at 10:17
Community♦
1
answered Sep 26 '14 at 0:34
jligda
913
Which answer specifically?
– slhck
Sep 29 '14 at 7:09
1
Sorry, I copied the incorrect URL above. This is the answer: superuser.com/questions/811527/…
– jligda
Sep 29 '14 at 13:29
add a comment |
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2 Answers
2
active
oldest
votes
2 Answers
2
active
oldest
votes
active
oldest
votes
active
oldest
votes
It's difficult to help without seeing logs.
But my wild guess is that the working clients use different (possibly active) transfer mode than the non-working (passive).
You will get a better answer, once you share the logs.
answered Sep 25 '14 at 15:41
Martin Prikryl
10.8k43274
add a comment |
It's difficult to help without seeing logs.
But my wild guess is that the working clients use different (possibly active) transfer mode than the non-working (passive).
You will get a better answer, once you share the logs.
answered Sep 25 '14 at 15:41
Martin Prikryl
10.8k43274
add a comment |
It's difficult to help without seeing logs.
But my wild guess is that the working clients use different (possibly active) transfer mode than the non-working (passive).
You will get a better answer, once you share the logs.
answered Sep 25 '14 at 15:41
Martin Prikryl
10.8k43274
It's difficult to help without seeing logs.
But my wild guess is that the working clients use different (possibly active) transfer mode than the non-working (passive).
You will get a better answer, once you share the logs.
answered Sep 25 '14 at 15:41
Martin Prikryl
10.8k43274
answered Sep 25 '14 at 15:41
Martin Prikryl
10.8k43274
answered Sep 25 '14 at 15:41
Martin Prikryl
10.8k43274
answered Sep 25 '14 at 15:41
Martin Prikryl
10.8k43274
10.8k43274
add a comment |
add a comment |
I found the answer already posted here:
FileZilla FTP to AWS EC2 Windows Server 2012 Instance: Failed to retrieve directory listing
It was a port issue. The log files were helpful to look at and helped me narrow it down.
edited Mar 20 '17 at 10:17
Community♦
1
answered Sep 26 '14 at 0:34
jligda
913
Which answer specifically?
– slhck
Sep 29 '14 at 7:09
1
Sorry, I copied the incorrect URL above. This is the answer: superuser.com/questions/811527/…
– jligda
Sep 29 '14 at 13:29
add a comment |
I found the answer already posted here:
FileZilla FTP to AWS EC2 Windows Server 2012 Instance: Failed to retrieve directory listing
It was a port issue. The log files were helpful to look at and helped me narrow it down.
edited Mar 20 '17 at 10:17
Community♦
1
answered Sep 26 '14 at 0:34
jligda
913
Which answer specifically?
– slhck
Sep 29 '14 at 7:09
1
Sorry, I copied the incorrect URL above. This is the answer: superuser.com/questions/811527/…
– jligda
Sep 29 '14 at 13:29
add a comment |
I found the answer already posted here:
FileZilla FTP to AWS EC2 Windows Server 2012 Instance: Failed to retrieve directory listing
It was a port issue. The log files were helpful to look at and helped me narrow it down.
edited Mar 20 '17 at 10:17
Community♦
1
answered Sep 26 '14 at 0:34
jligda
913
I found the answer already posted here:
FileZilla FTP to AWS EC2 Windows Server 2012 Instance: Failed to retrieve directory listing
It was a port issue. The log files were helpful to look at and helped me narrow it down.
edited Mar 20 '17 at 10:17
Community♦
1
answered Sep 26 '14 at 0:34
jligda
913
edited Mar 20 '17 at 10:17
Community♦
1
edited Mar 20 '17 at 10:17
Community♦
1
edited Mar 20 '17 at 10:17
Community♦
1
1
answered Sep 26 '14 at 0:34
jligda
913
answered Sep 26 '14 at 0:34
jligda
913
answered Sep 26 '14 at 0:34
jligda
913
913
Which answer specifically?
– slhck
Sep 29 '14 at 7:09
1
Sorry, I copied the incorrect URL above. This is the answer: superuser.com/questions/811527/…
– jligda
Sep 29 '14 at 13:29
add a comment |
Which answer specifically?
– slhck
Sep 29 '14 at 7:09
1
Sorry, I copied the incorrect URL above. This is the answer: superuser.com/questions/811527/…
– jligda
Sep 29 '14 at 13:29
Which answer specifically?
– slhck
Sep 29 '14 at 7:09
Which answer specifically?
– slhck
Sep 29 '14 at 7:09
1
1
Sorry, I copied the incorrect URL above. This is the answer: superuser.com/questions/811527/…
– jligda
Sep 29 '14 at 13:29
Sorry, I copied the incorrect URL above. This is the answer: superuser.com/questions/811527/…
– jligda
Sep 29 '14 at 13:29
add a comment |
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1
Can you include a relevant snippet of logs from each client?
– Martin Prikryl
Sep 25 '14 at 15:33
I will edit the question with the logs. Thanks!
– jligda
Sep 25 '14 at 15:46
Try turning on Filezilla's debug logging (Edit->Settings->Debug) This will give you much more information about what FZ is doing and where it is failing.
– Andrew Lambert
Sep 25 '14 at 20:44
Thanks, it turned out to be a port issue. I found the answer here: superuser.com/search?q=ftp+can%27t+retrieve+directory+listing. Note NOT an ISS/Apache issue, UltraDEVV. The log files were helpful. Thanks!
– jligda
Sep 26 '14 at 0:33