Can't install Chrome on Windows 10,1803

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I just borrowed a PC which I believe had been factory reset to Windows 10. I finished that installation and installed all updates. Then the first thing I did was trying to install Google Chrome. I download the Google ChromeSetup.exe. Running it fails:

"Installation failed with an unspecified error. If Google Chrome is currently running, please close it and try again."

I have rebooted etc. I installed Firefox. Then downloaded ChromSetup.exe with Firefox. Same problem.

I suspect of course that this is another problem with 1803 (Windows 10), but I don't know.

EDIT: I sent a bug report.
https://bugs.chromium.org/p/chromium/issues/detail?id=909067

edited Nov 28 at 0:40

asked Nov 27 at 1:30

Leo

992

This problem is not related to Windows 10 1803. In order to properly identify the problem, the installation log must be provided which hopefully indicates something other than an unspecified error. I would delete any Chrome related folders out of Program Files and AppData.
– Ramhound
Nov 27 at 3:22

Try this offline installer: google.com/chrome/eula.html?standalone=1&platform=win64
– Biswapriyo
Nov 27 at 4:10

@Ramhound Thanks, but there are no such folders.
– Leo
Nov 28 at 0:14

@Biswapriyo Thanks. I sent a bug report instead.
– Leo
Nov 28 at 0:41

add a comment |

up vote
0
down vote

favorite

"Installation failed with an unspecified error. If Google Chrome is currently running, please close it and try again."

I have rebooted etc. I installed Firefox. Then downloaded ChromSetup.exe with Firefox. Same problem.

I suspect of course that this is another problem with 1803 (Windows 10), but I don't know.

EDIT: I sent a bug report.
https://bugs.chromium.org/p/chromium/issues/detail?id=909067

edited Nov 28 at 0:40

asked Nov 27 at 1:30

Leo

992

This problem is not related to Windows 10 1803. In order to properly identify the problem, the installation log must be provided which hopefully indicates something other than an unspecified error. I would delete any Chrome related folders out of Program Files and AppData.
– Ramhound
Nov 27 at 3:22

Try this offline installer: google.com/chrome/eula.html?standalone=1&platform=win64
– Biswapriyo
Nov 27 at 4:10

@Ramhound Thanks, but there are no such folders.
– Leo
Nov 28 at 0:14

@Biswapriyo Thanks. I sent a bug report instead.
– Leo
Nov 28 at 0:41

add a comment |

up vote
0
down vote

favorite

"Installation failed with an unspecified error. If Google Chrome is currently running, please close it and try again."

I have rebooted etc. I installed Firefox. Then downloaded ChromSetup.exe with Firefox. Same problem.

I suspect of course that this is another problem with 1803 (Windows 10), but I don't know.

EDIT: I sent a bug report.
https://bugs.chromium.org/p/chromium/issues/detail?id=909067

edited Nov 28 at 0:40

asked Nov 27 at 1:30

Leo

992

"Installation failed with an unspecified error. If Google Chrome is currently running, please close it and try again."

I have rebooted etc. I installed Firefox. Then downloaded ChromSetup.exe with Firefox. Same problem.

I suspect of course that this is another problem with 1803 (Windows 10), but I don't know.

EDIT: I sent a bug report.
https://bugs.chromium.org/p/chromium/issues/detail?id=909067

windows-10 google-chrome windows-10-v1803

edited Nov 28 at 0:40

asked Nov 27 at 1:30

Leo

992

edited Nov 28 at 0:40

asked Nov 27 at 1:30

Leo

992

edited Nov 28 at 0:40

asked Nov 27 at 1:30

Leo

992

asked Nov 27 at 1:30

Leo

992

asked Nov 27 at 1:30

Leo

992

This problem is not related to Windows 10 1803. In order to properly identify the problem, the installation log must be provided which hopefully indicates something other than an unspecified error. I would delete any Chrome related folders out of Program Files and AppData.
– Ramhound
Nov 27 at 3:22

Try this offline installer: google.com/chrome/eula.html?standalone=1&platform=win64
– Biswapriyo
Nov 27 at 4:10

@Ramhound Thanks, but there are no such folders.
– Leo
Nov 28 at 0:14

@Biswapriyo Thanks. I sent a bug report instead.
– Leo
Nov 28 at 0:41

add a comment |

This problem is not related to Windows 10 1803. In order to properly identify the problem, the installation log must be provided which hopefully indicates something other than an unspecified error. I would delete any Chrome related folders out of Program Files and AppData.
– Ramhound
Nov 27 at 3:22

Try this offline installer: google.com/chrome/eula.html?standalone=1&platform=win64
– Biswapriyo
Nov 27 at 4:10

@Ramhound Thanks, but there are no such folders.
– Leo
Nov 28 at 0:14

@Biswapriyo Thanks. I sent a bug report instead.
– Leo
Nov 28 at 0:41

This problem is not related to Windows 10 1803. In order to properly identify the problem, the installation log must be provided which hopefully indicates something other than an unspecified error. I would delete any Chrome related folders out of Program Files and AppData.
– Ramhound
Nov 27 at 3:22

Try this offline installer: google.com/chrome/eula.html?standalone=1&platform=win64
– Biswapriyo
Nov 27 at 4:10

@Ramhound Thanks, but there are no such folders.
– Leo
Nov 28 at 0:14

@Biswapriyo Thanks. I sent a bug report instead.
– Leo
Nov 28 at 0:41

add a comment |

2 Answers
2

active

oldest

votes

up vote
0
down vote

Try to delete the application folder, then install it again.

1. Find the directory in your PC: %USERPROFILE%AppDataLocalGoogleChrome

2. Delete the application folder. If you have difficulty deleting the folder, check for active google Chrome processes and end them.

3. Open Task scheduler and end all process that includes "google" or "chrome" in its name.

4. Delete the folder again.

5. Once the application folder is deleted, try installing Google chrome again.

You may refer to this post in Google Chrome Help Forum.

answered Nov 27 at 8:49

yilia zhao

542

Thanks, but there are no such folders.
– Leo
Nov 28 at 0:15

add a comment |

up vote
-1
down vote

It was another 1803 problem. See the bug report.

answered Nov 28 at 22:44

Leo

992

Thanks for closing the loop on your question, but this isn't an informative answer. If you're convinced that it's a bug, it would be better to post the bug report here (rather than in the question), and also mention the gist in the answer.
– fixer1234
Nov 29 at 0:07

I simply feel it's a case, where something fail to happen (what happened cannot be determined without the installation log), and the problem was fixed due to the reboot by the cumulative update.
– Ramhound
Nov 29 at 2:04

@fixer1234 I am afraid that this is as good as it can be. Everything is in the bug report.
– Leo
Nov 30 at 13:41

@Ramhound I am afraid you are wrong. Please read the bug report.
– Leo
Nov 30 at 13:42

add a comment |

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2 Answers
2

active

oldest

votes

2 Answers
2

active

oldest

votes

up vote
0
down vote

answered Nov 27 at 8:49

yilia zhao

542

Thanks, but there are no such folders.
– Leo
Nov 28 at 0:15

add a comment |

up vote
0
down vote

answered Nov 27 at 8:49

yilia zhao

542

Thanks, but there are no such folders.
– Leo
Nov 28 at 0:15

add a comment |

up vote
0
down vote

answered Nov 27 at 8:49

yilia zhao

542

answered Nov 27 at 8:49

yilia zhao

542

answered Nov 27 at 8:49

yilia zhao

542

answered Nov 27 at 8:49

yilia zhao

542

answered Nov 27 at 8:49

yilia zhao

542

Thanks, but there are no such folders.
– Leo
Nov 28 at 0:15

add a comment |

Thanks, but there are no such folders.
– Leo
Nov 28 at 0:15

Thanks, but there are no such folders.
– Leo
Nov 28 at 0:15

add a comment |

up vote
-1
down vote

It was another 1803 problem. See the bug report.

answered Nov 28 at 22:44

Leo

992

Thanks for closing the loop on your question, but this isn't an informative answer. If you're convinced that it's a bug, it would be better to post the bug report here (rather than in the question), and also mention the gist in the answer.
– fixer1234
Nov 29 at 0:07

I simply feel it's a case, where something fail to happen (what happened cannot be determined without the installation log), and the problem was fixed due to the reboot by the cumulative update.
– Ramhound
Nov 29 at 2:04

@fixer1234 I am afraid that this is as good as it can be. Everything is in the bug report.
– Leo
Nov 30 at 13:41

@Ramhound I am afraid you are wrong. Please read the bug report.
– Leo
Nov 30 at 13:42

add a comment |

up vote
-1
down vote

It was another 1803 problem. See the bug report.

answered Nov 28 at 22:44

Leo

992

Thanks for closing the loop on your question, but this isn't an informative answer. If you're convinced that it's a bug, it would be better to post the bug report here (rather than in the question), and also mention the gist in the answer.
– fixer1234
Nov 29 at 0:07

I simply feel it's a case, where something fail to happen (what happened cannot be determined without the installation log), and the problem was fixed due to the reboot by the cumulative update.
– Ramhound
Nov 29 at 2:04

@fixer1234 I am afraid that this is as good as it can be. Everything is in the bug report.
– Leo
Nov 30 at 13:41

@Ramhound I am afraid you are wrong. Please read the bug report.
– Leo
Nov 30 at 13:42

add a comment |

up vote
-1
down vote

It was another 1803 problem. See the bug report.

answered Nov 28 at 22:44

Leo

992

It was another 1803 problem. See the bug report.

answered Nov 28 at 22:44

Leo

992

answered Nov 28 at 22:44

Leo

992

answered Nov 28 at 22:44

Leo

992

answered Nov 28 at 22:44

Leo

992

Thanks for closing the loop on your question, but this isn't an informative answer. If you're convinced that it's a bug, it would be better to post the bug report here (rather than in the question), and also mention the gist in the answer.
– fixer1234
Nov 29 at 0:07

I simply feel it's a case, where something fail to happen (what happened cannot be determined without the installation log), and the problem was fixed due to the reboot by the cumulative update.
– Ramhound
Nov 29 at 2:04

@fixer1234 I am afraid that this is as good as it can be. Everything is in the bug report.
– Leo
Nov 30 at 13:41

@Ramhound I am afraid you are wrong. Please read the bug report.
– Leo
Nov 30 at 13:42

add a comment |

Thanks for closing the loop on your question, but this isn't an informative answer. If you're convinced that it's a bug, it would be better to post the bug report here (rather than in the question), and also mention the gist in the answer.
– fixer1234
Nov 29 at 0:07

I simply feel it's a case, where something fail to happen (what happened cannot be determined without the installation log), and the problem was fixed due to the reboot by the cumulative update.
– Ramhound
Nov 29 at 2:04

@fixer1234 I am afraid that this is as good as it can be. Everything is in the bug report.
– Leo
Nov 30 at 13:41

@Ramhound I am afraid you are wrong. Please read the bug report.
– Leo
Nov 30 at 13:42

Thanks for closing the loop on your question, but this isn't an informative answer. If you're convinced that it's a bug, it would be better to post the bug report here (rather than in the question), and also mention the gist in the answer.
– fixer1234
Nov 29 at 0:07

I simply feel it's a case, where something fail to happen (what happened cannot be determined without the installation log), and the problem was fixed due to the reboot by the cumulative update.
– Ramhound
Nov 29 at 2:04

@fixer1234 I am afraid that this is as good as it can be. Everything is in the bug report.
– Leo
Nov 30 at 13:41

@Ramhound I am afraid you are wrong. Please read the bug report.
– Leo
Nov 30 at 13:42

add a comment |

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