Validation error: PayPal IPN response from a different email address












0














I've used plugins to set up my ticket sales. I'm testing my site in Sandbox mode and I'm receiving this error after going through the Paypal process (which is showing in sandbox mode):



Validation error: PayPal IPN response from a different email address (sarah-facilitator@XXXXX). Order status changed from processing to on-hold.



Paypal created the facilitator email for me and I'm using those details as well as the supplied sandbox API user/password/sig on my website



As I'm in Australia, I've also set up my site to accept USD.



I'm not sure what's happening that I'd get this error.










share|improve this question



























    0














    I've used plugins to set up my ticket sales. I'm testing my site in Sandbox mode and I'm receiving this error after going through the Paypal process (which is showing in sandbox mode):



    Validation error: PayPal IPN response from a different email address (sarah-facilitator@XXXXX). Order status changed from processing to on-hold.



    Paypal created the facilitator email for me and I'm using those details as well as the supplied sandbox API user/password/sig on my website



    As I'm in Australia, I've also set up my site to accept USD.



    I'm not sure what's happening that I'd get this error.










    share|improve this question

























      0












      0








      0







      I've used plugins to set up my ticket sales. I'm testing my site in Sandbox mode and I'm receiving this error after going through the Paypal process (which is showing in sandbox mode):



      Validation error: PayPal IPN response from a different email address (sarah-facilitator@XXXXX). Order status changed from processing to on-hold.



      Paypal created the facilitator email for me and I'm using those details as well as the supplied sandbox API user/password/sig on my website



      As I'm in Australia, I've also set up my site to accept USD.



      I'm not sure what's happening that I'd get this error.










      share|improve this question













      I've used plugins to set up my ticket sales. I'm testing my site in Sandbox mode and I'm receiving this error after going through the Paypal process (which is showing in sandbox mode):



      Validation error: PayPal IPN response from a different email address (sarah-facilitator@XXXXX). Order status changed from processing to on-hold.



      Paypal created the facilitator email for me and I'm using those details as well as the supplied sandbox API user/password/sig on my website



      As I'm in Australia, I've also set up my site to accept USD.



      I'm not sure what's happening that I'd get this error.







      validation paypal paypal-sandbox






      share|improve this question













      share|improve this question











      share|improve this question




      share|improve this question










      asked Nov 17 '13 at 23:15









      user3002757

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          the PayPal IPN response usually contains a "receiver=" as well as a "business=" paramter.



          Depending on the script you're using, there will be a validation of the receiving e-mail address. If it does not match the one configured in your shopping cart / site, some shopping carts will throw this error message.



          You can verify the IPN message text through https://www.sandbox.paypal.com/cgi-bin/webscr?cmd=_display-ipns-history (first login to the sandbox account under www.sandbox.paypal.com)and see if the receiving / business e-mail address matches the one configured on your site.



          Of course, it'd help to extend the logging of your IPN script to contain some meaningful information (e.g. "Receiver e-mail xxxx does not match configured e-mail xxxxx").



          Cheers,

          Martin






          share|improve this answer





















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            the PayPal IPN response usually contains a "receiver=" as well as a "business=" paramter.



            Depending on the script you're using, there will be a validation of the receiving e-mail address. If it does not match the one configured in your shopping cart / site, some shopping carts will throw this error message.



            You can verify the IPN message text through https://www.sandbox.paypal.com/cgi-bin/webscr?cmd=_display-ipns-history (first login to the sandbox account under www.sandbox.paypal.com)and see if the receiving / business e-mail address matches the one configured on your site.



            Of course, it'd help to extend the logging of your IPN script to contain some meaningful information (e.g. "Receiver e-mail xxxx does not match configured e-mail xxxxx").



            Cheers,

            Martin






            share|improve this answer


























              1














              the PayPal IPN response usually contains a "receiver=" as well as a "business=" paramter.



              Depending on the script you're using, there will be a validation of the receiving e-mail address. If it does not match the one configured in your shopping cart / site, some shopping carts will throw this error message.



              You can verify the IPN message text through https://www.sandbox.paypal.com/cgi-bin/webscr?cmd=_display-ipns-history (first login to the sandbox account under www.sandbox.paypal.com)and see if the receiving / business e-mail address matches the one configured on your site.



              Of course, it'd help to extend the logging of your IPN script to contain some meaningful information (e.g. "Receiver e-mail xxxx does not match configured e-mail xxxxx").



              Cheers,

              Martin






              share|improve this answer
























                1












                1








                1






                the PayPal IPN response usually contains a "receiver=" as well as a "business=" paramter.



                Depending on the script you're using, there will be a validation of the receiving e-mail address. If it does not match the one configured in your shopping cart / site, some shopping carts will throw this error message.



                You can verify the IPN message text through https://www.sandbox.paypal.com/cgi-bin/webscr?cmd=_display-ipns-history (first login to the sandbox account under www.sandbox.paypal.com)and see if the receiving / business e-mail address matches the one configured on your site.



                Of course, it'd help to extend the logging of your IPN script to contain some meaningful information (e.g. "Receiver e-mail xxxx does not match configured e-mail xxxxx").



                Cheers,

                Martin






                share|improve this answer












                the PayPal IPN response usually contains a "receiver=" as well as a "business=" paramter.



                Depending on the script you're using, there will be a validation of the receiving e-mail address. If it does not match the one configured in your shopping cart / site, some shopping carts will throw this error message.



                You can verify the IPN message text through https://www.sandbox.paypal.com/cgi-bin/webscr?cmd=_display-ipns-history (first login to the sandbox account under www.sandbox.paypal.com)and see if the receiving / business e-mail address matches the one configured on your site.



                Of course, it'd help to extend the logging of your IPN script to contain some meaningful information (e.g. "Receiver e-mail xxxx does not match configured e-mail xxxxx").



                Cheers,

                Martin







                share|improve this answer












                share|improve this answer



                share|improve this answer










                answered Nov 20 '13 at 17:12









                PayPal_Martin

                74346




                74346






























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