Computer Hanging/freezing periodically. tried a lot of fixes to no avail












0















I have a good build.



On paper, everything should work smooth as butter.



I've tried a ton of fixes to no avail.



If you're ready to accept the challenge, read on...



Computer will freeze for 5-10 seconds and then stay running for about 5. I will often get a "firefox not responding" whether I am using 10% or 90% of my memory.



But my browser keep hanging and my computer freezes periodically too. I feel like this computer should not freeze period. Especially for things like simple web browsing.



More recently, some games have been locking up and skipping. Not an internet issue, but a hardware or software issue.



I can still move my mouse when this happens 9/10 times.



If anyone knows how I can fix this, please help. I will include the fixes I have tried already, along with my specs.




  1. Memory diagnostic tool - no problem reported.

  2. Turned power saving settings off

  3. Clean reset. Kept documents, but deleted all applications in process.

  4. Turned on hardware acceleration in Firefox - no change.

  5. Defrag

  6. I keep task manager open often. Rarely do I go above 50% memory usage. Usually below 10% cpu usage. When computer hangs, CPU % doesn't react significantly.

  7. Bought a new PSU that can handle way more than the rest of my system needs.

  8. Implemented tight control of startup apps and background apps.

  9. I'm sure there is more I've done. Will add later if I remember. But that's most of it.


Additional notes:
-I just added 4GB of ram. Now I have 12. No dice.
-My OS is on Samsung SSD 850 PRO 256GB
-I've never recorded temps over 50 degrees Celsius on any components.



Here is detailed link to my hardware: Here



I will also write hardware specs below.



After all this... my 5 year old IPad that I got on sale is a better web browser than this high(er) end gaming pc that I built from scratch. It's depressing.



I'm stumped.



Is there anyone out there smarter than me that has any other solutions?



Thank you so much!



Processor (CPU)
CPU Name- AMD FX™-8350 Eight-Core Processor



Threading- 1 CPU - 8 Core - 8 Threads



Frequency - 4017.68 MHz (20 * 200.88 MHz) - Uncore: 2209.7 MHz



Motherboard



Model- Gigabyte 990FXA-UD3



Socket- Socket AM3+ (942)



North Bridge- AMD RD9x0 rev 02



South Bridge- AMD SB910/950 rev 40



BIOS-American Megatrends Inc. F2 (07/15/2013)



Memory (RAM)



Total Size- 12288 MB



Type- Dual Channel (128 bit) DDR3-SDRAM



Frequency- 669.6 MHz (DDR3-1340) - Ratio 3:10



Timings- 9-9-9-24-34 (tCAS-tRC-tRP-tRAS-tCS)



Slot #1 Module



Corsair 4096 MB (DDR3-1337) - XMP 1.2 - P/N: CMZ4GX3M1A1600C9



Slot #2 Module



Corsair 4096 MB (DDR3-1337) - XMP 1.2 - P/N: CMZ8GX3M2A1600C9



Slot #3 Module



Corsair 4096 MB (DDR3-1337) - XMP 1.2 - P/N: CMZ8GX3M2A1600C9



Graphic Card (GPU)



GPU Type -AMD Radeon R9 200 Series (Tahiti) @ 1050 MHz



GPU Brand - Hightech Information System Ltd.



GPU VRAM- 3072 MB @ 1500 MHz



Storage



Samsung SSD 840 EVO 250GB (FW: EXT0BB6Q)



Samsung SSD 850 PRO 256GB (FW: EXM01B6Q)



Western Digital WDC WD5000HHTZ-04N21V1 (FW: 04.06A01) 465.8 GiB



^^^ All below 60% storage utilization



Display:



Screen #1



Dell Computer DELL U2312HM (DEL4072)



Screen #1 Spec



23.1 inches (58.7 cm) / 1920 x 1080 pixels @ 56-76 Hz (running at 60hz)



Screen #2



VG248 (ACI24A4)



Screen #2 Spec



24 inches (61 cm) / 1920 x 1080 pixels @ 50-150 Hz (running at 144hz)



Windows Version



Microsoft Windows 10 (10.0) Professional 64-bit










share|improve this question

























  • Can you please post your hardware as an image or list? Most people won't want to click a random link. Since you don't have enough rep to embed, someone will help you with that once it is included. Have you made sure your memory (timing and manufacturer) are supported by the motherboard? Are they in the list of supported memory modules in the manual?

    – Eric F
    Jan 25 at 17:26











  • @EricF The hardware is now in the post. Thanks for pointing that out. The memory is compatible. There is no list, but they are higher end sticks with compatible timing.

    – user989990
    Jan 25 at 20:24











  • We are always glad to help, but can you please edit your question to include the appropriate Windows 10 version and OS build number that you are currently using? Also, please tell us what version number of Firefox you are utilizing.

    – Run5k
    Jan 27 at 8:24
















0















I have a good build.



On paper, everything should work smooth as butter.



I've tried a ton of fixes to no avail.



If you're ready to accept the challenge, read on...



Computer will freeze for 5-10 seconds and then stay running for about 5. I will often get a "firefox not responding" whether I am using 10% or 90% of my memory.



But my browser keep hanging and my computer freezes periodically too. I feel like this computer should not freeze period. Especially for things like simple web browsing.



More recently, some games have been locking up and skipping. Not an internet issue, but a hardware or software issue.



I can still move my mouse when this happens 9/10 times.



If anyone knows how I can fix this, please help. I will include the fixes I have tried already, along with my specs.




  1. Memory diagnostic tool - no problem reported.

  2. Turned power saving settings off

  3. Clean reset. Kept documents, but deleted all applications in process.

  4. Turned on hardware acceleration in Firefox - no change.

  5. Defrag

  6. I keep task manager open often. Rarely do I go above 50% memory usage. Usually below 10% cpu usage. When computer hangs, CPU % doesn't react significantly.

  7. Bought a new PSU that can handle way more than the rest of my system needs.

  8. Implemented tight control of startup apps and background apps.

  9. I'm sure there is more I've done. Will add later if I remember. But that's most of it.


Additional notes:
-I just added 4GB of ram. Now I have 12. No dice.
-My OS is on Samsung SSD 850 PRO 256GB
-I've never recorded temps over 50 degrees Celsius on any components.



Here is detailed link to my hardware: Here



I will also write hardware specs below.



After all this... my 5 year old IPad that I got on sale is a better web browser than this high(er) end gaming pc that I built from scratch. It's depressing.



I'm stumped.



Is there anyone out there smarter than me that has any other solutions?



Thank you so much!



Processor (CPU)
CPU Name- AMD FX™-8350 Eight-Core Processor



Threading- 1 CPU - 8 Core - 8 Threads



Frequency - 4017.68 MHz (20 * 200.88 MHz) - Uncore: 2209.7 MHz



Motherboard



Model- Gigabyte 990FXA-UD3



Socket- Socket AM3+ (942)



North Bridge- AMD RD9x0 rev 02



South Bridge- AMD SB910/950 rev 40



BIOS-American Megatrends Inc. F2 (07/15/2013)



Memory (RAM)



Total Size- 12288 MB



Type- Dual Channel (128 bit) DDR3-SDRAM



Frequency- 669.6 MHz (DDR3-1340) - Ratio 3:10



Timings- 9-9-9-24-34 (tCAS-tRC-tRP-tRAS-tCS)



Slot #1 Module



Corsair 4096 MB (DDR3-1337) - XMP 1.2 - P/N: CMZ4GX3M1A1600C9



Slot #2 Module



Corsair 4096 MB (DDR3-1337) - XMP 1.2 - P/N: CMZ8GX3M2A1600C9



Slot #3 Module



Corsair 4096 MB (DDR3-1337) - XMP 1.2 - P/N: CMZ8GX3M2A1600C9



Graphic Card (GPU)



GPU Type -AMD Radeon R9 200 Series (Tahiti) @ 1050 MHz



GPU Brand - Hightech Information System Ltd.



GPU VRAM- 3072 MB @ 1500 MHz



Storage



Samsung SSD 840 EVO 250GB (FW: EXT0BB6Q)



Samsung SSD 850 PRO 256GB (FW: EXM01B6Q)



Western Digital WDC WD5000HHTZ-04N21V1 (FW: 04.06A01) 465.8 GiB



^^^ All below 60% storage utilization



Display:



Screen #1



Dell Computer DELL U2312HM (DEL4072)



Screen #1 Spec



23.1 inches (58.7 cm) / 1920 x 1080 pixels @ 56-76 Hz (running at 60hz)



Screen #2



VG248 (ACI24A4)



Screen #2 Spec



24 inches (61 cm) / 1920 x 1080 pixels @ 50-150 Hz (running at 144hz)



Windows Version



Microsoft Windows 10 (10.0) Professional 64-bit










share|improve this question

























  • Can you please post your hardware as an image or list? Most people won't want to click a random link. Since you don't have enough rep to embed, someone will help you with that once it is included. Have you made sure your memory (timing and manufacturer) are supported by the motherboard? Are they in the list of supported memory modules in the manual?

    – Eric F
    Jan 25 at 17:26











  • @EricF The hardware is now in the post. Thanks for pointing that out. The memory is compatible. There is no list, but they are higher end sticks with compatible timing.

    – user989990
    Jan 25 at 20:24











  • We are always glad to help, but can you please edit your question to include the appropriate Windows 10 version and OS build number that you are currently using? Also, please tell us what version number of Firefox you are utilizing.

    – Run5k
    Jan 27 at 8:24














0












0








0








I have a good build.



On paper, everything should work smooth as butter.



I've tried a ton of fixes to no avail.



If you're ready to accept the challenge, read on...



Computer will freeze for 5-10 seconds and then stay running for about 5. I will often get a "firefox not responding" whether I am using 10% or 90% of my memory.



But my browser keep hanging and my computer freezes periodically too. I feel like this computer should not freeze period. Especially for things like simple web browsing.



More recently, some games have been locking up and skipping. Not an internet issue, but a hardware or software issue.



I can still move my mouse when this happens 9/10 times.



If anyone knows how I can fix this, please help. I will include the fixes I have tried already, along with my specs.




  1. Memory diagnostic tool - no problem reported.

  2. Turned power saving settings off

  3. Clean reset. Kept documents, but deleted all applications in process.

  4. Turned on hardware acceleration in Firefox - no change.

  5. Defrag

  6. I keep task manager open often. Rarely do I go above 50% memory usage. Usually below 10% cpu usage. When computer hangs, CPU % doesn't react significantly.

  7. Bought a new PSU that can handle way more than the rest of my system needs.

  8. Implemented tight control of startup apps and background apps.

  9. I'm sure there is more I've done. Will add later if I remember. But that's most of it.


Additional notes:
-I just added 4GB of ram. Now I have 12. No dice.
-My OS is on Samsung SSD 850 PRO 256GB
-I've never recorded temps over 50 degrees Celsius on any components.



Here is detailed link to my hardware: Here



I will also write hardware specs below.



After all this... my 5 year old IPad that I got on sale is a better web browser than this high(er) end gaming pc that I built from scratch. It's depressing.



I'm stumped.



Is there anyone out there smarter than me that has any other solutions?



Thank you so much!



Processor (CPU)
CPU Name- AMD FX™-8350 Eight-Core Processor



Threading- 1 CPU - 8 Core - 8 Threads



Frequency - 4017.68 MHz (20 * 200.88 MHz) - Uncore: 2209.7 MHz



Motherboard



Model- Gigabyte 990FXA-UD3



Socket- Socket AM3+ (942)



North Bridge- AMD RD9x0 rev 02



South Bridge- AMD SB910/950 rev 40



BIOS-American Megatrends Inc. F2 (07/15/2013)



Memory (RAM)



Total Size- 12288 MB



Type- Dual Channel (128 bit) DDR3-SDRAM



Frequency- 669.6 MHz (DDR3-1340) - Ratio 3:10



Timings- 9-9-9-24-34 (tCAS-tRC-tRP-tRAS-tCS)



Slot #1 Module



Corsair 4096 MB (DDR3-1337) - XMP 1.2 - P/N: CMZ4GX3M1A1600C9



Slot #2 Module



Corsair 4096 MB (DDR3-1337) - XMP 1.2 - P/N: CMZ8GX3M2A1600C9



Slot #3 Module



Corsair 4096 MB (DDR3-1337) - XMP 1.2 - P/N: CMZ8GX3M2A1600C9



Graphic Card (GPU)



GPU Type -AMD Radeon R9 200 Series (Tahiti) @ 1050 MHz



GPU Brand - Hightech Information System Ltd.



GPU VRAM- 3072 MB @ 1500 MHz



Storage



Samsung SSD 840 EVO 250GB (FW: EXT0BB6Q)



Samsung SSD 850 PRO 256GB (FW: EXM01B6Q)



Western Digital WDC WD5000HHTZ-04N21V1 (FW: 04.06A01) 465.8 GiB



^^^ All below 60% storage utilization



Display:



Screen #1



Dell Computer DELL U2312HM (DEL4072)



Screen #1 Spec



23.1 inches (58.7 cm) / 1920 x 1080 pixels @ 56-76 Hz (running at 60hz)



Screen #2



VG248 (ACI24A4)



Screen #2 Spec



24 inches (61 cm) / 1920 x 1080 pixels @ 50-150 Hz (running at 144hz)



Windows Version



Microsoft Windows 10 (10.0) Professional 64-bit










share|improve this question
















I have a good build.



On paper, everything should work smooth as butter.



I've tried a ton of fixes to no avail.



If you're ready to accept the challenge, read on...



Computer will freeze for 5-10 seconds and then stay running for about 5. I will often get a "firefox not responding" whether I am using 10% or 90% of my memory.



But my browser keep hanging and my computer freezes periodically too. I feel like this computer should not freeze period. Especially for things like simple web browsing.



More recently, some games have been locking up and skipping. Not an internet issue, but a hardware or software issue.



I can still move my mouse when this happens 9/10 times.



If anyone knows how I can fix this, please help. I will include the fixes I have tried already, along with my specs.




  1. Memory diagnostic tool - no problem reported.

  2. Turned power saving settings off

  3. Clean reset. Kept documents, but deleted all applications in process.

  4. Turned on hardware acceleration in Firefox - no change.

  5. Defrag

  6. I keep task manager open often. Rarely do I go above 50% memory usage. Usually below 10% cpu usage. When computer hangs, CPU % doesn't react significantly.

  7. Bought a new PSU that can handle way more than the rest of my system needs.

  8. Implemented tight control of startup apps and background apps.

  9. I'm sure there is more I've done. Will add later if I remember. But that's most of it.


Additional notes:
-I just added 4GB of ram. Now I have 12. No dice.
-My OS is on Samsung SSD 850 PRO 256GB
-I've never recorded temps over 50 degrees Celsius on any components.



Here is detailed link to my hardware: Here



I will also write hardware specs below.



After all this... my 5 year old IPad that I got on sale is a better web browser than this high(er) end gaming pc that I built from scratch. It's depressing.



I'm stumped.



Is there anyone out there smarter than me that has any other solutions?



Thank you so much!



Processor (CPU)
CPU Name- AMD FX™-8350 Eight-Core Processor



Threading- 1 CPU - 8 Core - 8 Threads



Frequency - 4017.68 MHz (20 * 200.88 MHz) - Uncore: 2209.7 MHz



Motherboard



Model- Gigabyte 990FXA-UD3



Socket- Socket AM3+ (942)



North Bridge- AMD RD9x0 rev 02



South Bridge- AMD SB910/950 rev 40



BIOS-American Megatrends Inc. F2 (07/15/2013)



Memory (RAM)



Total Size- 12288 MB



Type- Dual Channel (128 bit) DDR3-SDRAM



Frequency- 669.6 MHz (DDR3-1340) - Ratio 3:10



Timings- 9-9-9-24-34 (tCAS-tRC-tRP-tRAS-tCS)



Slot #1 Module



Corsair 4096 MB (DDR3-1337) - XMP 1.2 - P/N: CMZ4GX3M1A1600C9



Slot #2 Module



Corsair 4096 MB (DDR3-1337) - XMP 1.2 - P/N: CMZ8GX3M2A1600C9



Slot #3 Module



Corsair 4096 MB (DDR3-1337) - XMP 1.2 - P/N: CMZ8GX3M2A1600C9



Graphic Card (GPU)



GPU Type -AMD Radeon R9 200 Series (Tahiti) @ 1050 MHz



GPU Brand - Hightech Information System Ltd.



GPU VRAM- 3072 MB @ 1500 MHz



Storage



Samsung SSD 840 EVO 250GB (FW: EXT0BB6Q)



Samsung SSD 850 PRO 256GB (FW: EXM01B6Q)



Western Digital WDC WD5000HHTZ-04N21V1 (FW: 04.06A01) 465.8 GiB



^^^ All below 60% storage utilization



Display:



Screen #1



Dell Computer DELL U2312HM (DEL4072)



Screen #1 Spec



23.1 inches (58.7 cm) / 1920 x 1080 pixels @ 56-76 Hz (running at 60hz)



Screen #2



VG248 (ACI24A4)



Screen #2 Spec



24 inches (61 cm) / 1920 x 1080 pixels @ 50-150 Hz (running at 144hz)



Windows Version



Microsoft Windows 10 (10.0) Professional 64-bit







windows-10 firefox memory freeze






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Jan 25 at 20:05







user989990

















asked Jan 25 at 17:13









user989990user989990

11




11













  • Can you please post your hardware as an image or list? Most people won't want to click a random link. Since you don't have enough rep to embed, someone will help you with that once it is included. Have you made sure your memory (timing and manufacturer) are supported by the motherboard? Are they in the list of supported memory modules in the manual?

    – Eric F
    Jan 25 at 17:26











  • @EricF The hardware is now in the post. Thanks for pointing that out. The memory is compatible. There is no list, but they are higher end sticks with compatible timing.

    – user989990
    Jan 25 at 20:24











  • We are always glad to help, but can you please edit your question to include the appropriate Windows 10 version and OS build number that you are currently using? Also, please tell us what version number of Firefox you are utilizing.

    – Run5k
    Jan 27 at 8:24



















  • Can you please post your hardware as an image or list? Most people won't want to click a random link. Since you don't have enough rep to embed, someone will help you with that once it is included. Have you made sure your memory (timing and manufacturer) are supported by the motherboard? Are they in the list of supported memory modules in the manual?

    – Eric F
    Jan 25 at 17:26











  • @EricF The hardware is now in the post. Thanks for pointing that out. The memory is compatible. There is no list, but they are higher end sticks with compatible timing.

    – user989990
    Jan 25 at 20:24











  • We are always glad to help, but can you please edit your question to include the appropriate Windows 10 version and OS build number that you are currently using? Also, please tell us what version number of Firefox you are utilizing.

    – Run5k
    Jan 27 at 8:24

















Can you please post your hardware as an image or list? Most people won't want to click a random link. Since you don't have enough rep to embed, someone will help you with that once it is included. Have you made sure your memory (timing and manufacturer) are supported by the motherboard? Are they in the list of supported memory modules in the manual?

– Eric F
Jan 25 at 17:26





Can you please post your hardware as an image or list? Most people won't want to click a random link. Since you don't have enough rep to embed, someone will help you with that once it is included. Have you made sure your memory (timing and manufacturer) are supported by the motherboard? Are they in the list of supported memory modules in the manual?

– Eric F
Jan 25 at 17:26













@EricF The hardware is now in the post. Thanks for pointing that out. The memory is compatible. There is no list, but they are higher end sticks with compatible timing.

– user989990
Jan 25 at 20:24





@EricF The hardware is now in the post. Thanks for pointing that out. The memory is compatible. There is no list, but they are higher end sticks with compatible timing.

– user989990
Jan 25 at 20:24













We are always glad to help, but can you please edit your question to include the appropriate Windows 10 version and OS build number that you are currently using? Also, please tell us what version number of Firefox you are utilizing.

– Run5k
Jan 27 at 8:24





We are always glad to help, but can you please edit your question to include the appropriate Windows 10 version and OS build number that you are currently using? Also, please tell us what version number of Firefox you are utilizing.

– Run5k
Jan 27 at 8:24










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