How can I repair Mac OS Extended Journaled Hard Drive that doesn't show up in Mac Finder or Disk Utility











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I have a 120 GB Seagate SATA hard drive formatted as the default "Mac OS Extended Journaled" in a 2006 MacBook with Snow Leopard. It also has Windows XP installed with BootCamp. Everything worked fine until I was forced to hard-boot the Mac when the operation system froze. Now when I boot the computer, I get a flashing question mark over a gray folder (This means that no bootable OS was found).



What I have tried:




  • Boot from Snow Leopard update CD and use Disk Utility's repair tool.

  • Boot from Tiger OSX install CD and use Disk Utility's repair tool.

  • Boot the mac into FireWire Target Disk Mode to access the hard drive from another mac over FireWire.

  • Connect the hard drive to another computer as an external hard drive with USB.

  • Put the hard drive in a freezer overnight and then retry the above.


For all of the above, the result was the same. The hard drive would never show up on the desktop, in Finder, or in DiskUtility on the appropriate computer. Therefore, any disk repair/recovery utility I try can't find the hard drive to repair it.



I need to recover some files from the hard drive.

Any hints, suggestions, and/or answers would be greatly appreciated. I can post additional information if it would be helpful.





More information:




  • I ran the Apple Hardware Test on the MacBook with no errors.


  • When the hard drive powers on, I hear the read head move and the disc spin for about 25 seconds then both stop.


  • When using FireWire Target Disk Mode with the hard drive in place, it takes over a minute of booting until the FireWire symbol shows on the screen. While, with no internal hard drive installed, it only takes a moment.










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  • Does the hard drive show up on the SATA bus in System Profiler? If not, then you have a hardware problem and no software tool will help.
    – Spiff
    Jul 2 '11 at 15:19










  • Wait if you can use the Disk Utility's repair tool on the hard drive, how does it not show up? (I'm understanding that the hard drive has to be there in order to repair it...)
    – Vervious
    Jul 2 '11 at 21:12










  • Have you tried Disk Drill? It might help you.
    – user88840
    Jul 4 '11 at 20:13










  • It doesn't show up in Disk Utility. And I can't use the repair tool.
    – cduck
    Jul 5 '11 at 20:35















up vote
2
down vote

favorite
1












I have a 120 GB Seagate SATA hard drive formatted as the default "Mac OS Extended Journaled" in a 2006 MacBook with Snow Leopard. It also has Windows XP installed with BootCamp. Everything worked fine until I was forced to hard-boot the Mac when the operation system froze. Now when I boot the computer, I get a flashing question mark over a gray folder (This means that no bootable OS was found).



What I have tried:




  • Boot from Snow Leopard update CD and use Disk Utility's repair tool.

  • Boot from Tiger OSX install CD and use Disk Utility's repair tool.

  • Boot the mac into FireWire Target Disk Mode to access the hard drive from another mac over FireWire.

  • Connect the hard drive to another computer as an external hard drive with USB.

  • Put the hard drive in a freezer overnight and then retry the above.


For all of the above, the result was the same. The hard drive would never show up on the desktop, in Finder, or in DiskUtility on the appropriate computer. Therefore, any disk repair/recovery utility I try can't find the hard drive to repair it.



I need to recover some files from the hard drive.

Any hints, suggestions, and/or answers would be greatly appreciated. I can post additional information if it would be helpful.





More information:




  • I ran the Apple Hardware Test on the MacBook with no errors.


  • When the hard drive powers on, I hear the read head move and the disc spin for about 25 seconds then both stop.


  • When using FireWire Target Disk Mode with the hard drive in place, it takes over a minute of booting until the FireWire symbol shows on the screen. While, with no internal hard drive installed, it only takes a moment.










share|improve this question
























  • Does the hard drive show up on the SATA bus in System Profiler? If not, then you have a hardware problem and no software tool will help.
    – Spiff
    Jul 2 '11 at 15:19










  • Wait if you can use the Disk Utility's repair tool on the hard drive, how does it not show up? (I'm understanding that the hard drive has to be there in order to repair it...)
    – Vervious
    Jul 2 '11 at 21:12










  • Have you tried Disk Drill? It might help you.
    – user88840
    Jul 4 '11 at 20:13










  • It doesn't show up in Disk Utility. And I can't use the repair tool.
    – cduck
    Jul 5 '11 at 20:35













up vote
2
down vote

favorite
1









up vote
2
down vote

favorite
1






1





I have a 120 GB Seagate SATA hard drive formatted as the default "Mac OS Extended Journaled" in a 2006 MacBook with Snow Leopard. It also has Windows XP installed with BootCamp. Everything worked fine until I was forced to hard-boot the Mac when the operation system froze. Now when I boot the computer, I get a flashing question mark over a gray folder (This means that no bootable OS was found).



What I have tried:




  • Boot from Snow Leopard update CD and use Disk Utility's repair tool.

  • Boot from Tiger OSX install CD and use Disk Utility's repair tool.

  • Boot the mac into FireWire Target Disk Mode to access the hard drive from another mac over FireWire.

  • Connect the hard drive to another computer as an external hard drive with USB.

  • Put the hard drive in a freezer overnight and then retry the above.


For all of the above, the result was the same. The hard drive would never show up on the desktop, in Finder, or in DiskUtility on the appropriate computer. Therefore, any disk repair/recovery utility I try can't find the hard drive to repair it.



I need to recover some files from the hard drive.

Any hints, suggestions, and/or answers would be greatly appreciated. I can post additional information if it would be helpful.





More information:




  • I ran the Apple Hardware Test on the MacBook with no errors.


  • When the hard drive powers on, I hear the read head move and the disc spin for about 25 seconds then both stop.


  • When using FireWire Target Disk Mode with the hard drive in place, it takes over a minute of booting until the FireWire symbol shows on the screen. While, with no internal hard drive installed, it only takes a moment.










share|improve this question















I have a 120 GB Seagate SATA hard drive formatted as the default "Mac OS Extended Journaled" in a 2006 MacBook with Snow Leopard. It also has Windows XP installed with BootCamp. Everything worked fine until I was forced to hard-boot the Mac when the operation system froze. Now when I boot the computer, I get a flashing question mark over a gray folder (This means that no bootable OS was found).



What I have tried:




  • Boot from Snow Leopard update CD and use Disk Utility's repair tool.

  • Boot from Tiger OSX install CD and use Disk Utility's repair tool.

  • Boot the mac into FireWire Target Disk Mode to access the hard drive from another mac over FireWire.

  • Connect the hard drive to another computer as an external hard drive with USB.

  • Put the hard drive in a freezer overnight and then retry the above.


For all of the above, the result was the same. The hard drive would never show up on the desktop, in Finder, or in DiskUtility on the appropriate computer. Therefore, any disk repair/recovery utility I try can't find the hard drive to repair it.



I need to recover some files from the hard drive.

Any hints, suggestions, and/or answers would be greatly appreciated. I can post additional information if it would be helpful.





More information:




  • I ran the Apple Hardware Test on the MacBook with no errors.


  • When the hard drive powers on, I hear the read head move and the disc spin for about 25 seconds then both stop.


  • When using FireWire Target Disk Mode with the hard drive in place, it takes over a minute of booting until the FireWire symbol shows on the screen. While, with no internal hard drive installed, it only takes a moment.







hard-drive mac hard-drive-recovery repair system-recovery






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Apr 10 '17 at 0:54









Stephen Rauch

2,25581625




2,25581625










asked Jul 2 '11 at 10:49









cduck

11113




11113












  • Does the hard drive show up on the SATA bus in System Profiler? If not, then you have a hardware problem and no software tool will help.
    – Spiff
    Jul 2 '11 at 15:19










  • Wait if you can use the Disk Utility's repair tool on the hard drive, how does it not show up? (I'm understanding that the hard drive has to be there in order to repair it...)
    – Vervious
    Jul 2 '11 at 21:12










  • Have you tried Disk Drill? It might help you.
    – user88840
    Jul 4 '11 at 20:13










  • It doesn't show up in Disk Utility. And I can't use the repair tool.
    – cduck
    Jul 5 '11 at 20:35


















  • Does the hard drive show up on the SATA bus in System Profiler? If not, then you have a hardware problem and no software tool will help.
    – Spiff
    Jul 2 '11 at 15:19










  • Wait if you can use the Disk Utility's repair tool on the hard drive, how does it not show up? (I'm understanding that the hard drive has to be there in order to repair it...)
    – Vervious
    Jul 2 '11 at 21:12










  • Have you tried Disk Drill? It might help you.
    – user88840
    Jul 4 '11 at 20:13










  • It doesn't show up in Disk Utility. And I can't use the repair tool.
    – cduck
    Jul 5 '11 at 20:35
















Does the hard drive show up on the SATA bus in System Profiler? If not, then you have a hardware problem and no software tool will help.
– Spiff
Jul 2 '11 at 15:19




Does the hard drive show up on the SATA bus in System Profiler? If not, then you have a hardware problem and no software tool will help.
– Spiff
Jul 2 '11 at 15:19












Wait if you can use the Disk Utility's repair tool on the hard drive, how does it not show up? (I'm understanding that the hard drive has to be there in order to repair it...)
– Vervious
Jul 2 '11 at 21:12




Wait if you can use the Disk Utility's repair tool on the hard drive, how does it not show up? (I'm understanding that the hard drive has to be there in order to repair it...)
– Vervious
Jul 2 '11 at 21:12












Have you tried Disk Drill? It might help you.
– user88840
Jul 4 '11 at 20:13




Have you tried Disk Drill? It might help you.
– user88840
Jul 4 '11 at 20:13












It doesn't show up in Disk Utility. And I can't use the repair tool.
– cduck
Jul 5 '11 at 20:35




It doesn't show up in Disk Utility. And I can't use the repair tool.
– cduck
Jul 5 '11 at 20:35










3 Answers
3






active

oldest

votes

















up vote
0
down vote













This sounds very similar to an issue I had only 10 days ago. I tried everything (except the freeze one, that isn't appropriate here, IMHO). Your HD doesn't sound damaged, the structure of the data on it sounds damaged.



You NEED DiskWarrior. When you buy it it comes with a boot disk that will work with your system. You simply boot up your machine with the boot disk DVD in the drive and hold the c key whilst booting. This will boot you into DiskWarrior and from there, you can rebuild your drive's directory. Once it is complete (it may take as much as 24 hours in some cases), you'll reboot your machine and it will probably boot as normal.






share|improve this answer




























    up vote
    0
    down vote














    "I hear the read head move and the disc spin for about 25 seconds then
    both stop."




    If the disk spins down, it's generally a sign of bad heads for Seagates. Now there is no way for me to know for sure without actually seeing it so I have to say that, but a heads issue is a solid guess. But it does seem like something that isn't easily solved.




    "Put the hard drive in a freezer overnight and then retry the above."




    From what I understand from our engineers, the "freezer trick" generally hasn't done anything on drives for a while now, though it did have a chance of working in some very specific situations in the past. It does have a chance of causing more damage if operating with condensation. We use targeted heat for some problems which might do a similar thing but that's when we actually know what the problem is. We really need to get up that page on our site about the freezer trick.



    You might have to consider professional data recovery service because there is likely a physical problem. I'd recommend against running it more. Do a little research, call a couple places, find one that you're comfortable with that does physical recoveries in a clean environment. Most offer free evaluation so you know what it will cost before you commit to anything.



    (I realize now this is 4 years old now, but it showed it was active today for some reason. Did you have any luck?)






    share|improve this answer




























      up vote
      -1
      down vote













      maybe you can try Kvisoft File Recovery Mac to repair your hard drive. It can help you recover deleted files from hard disk.






      share|improve this answer

















      • 1




        Are you sure that the software supports the Mac OS X file system (HFS Plus)? They declare only support of file systems used in Windows: FAT16, FAT32, exFAT and NTFS.
        – pabouk
        Dec 3 '13 at 8:26













      Your Answer








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      3 Answers
      3






      active

      oldest

      votes








      3 Answers
      3






      active

      oldest

      votes









      active

      oldest

      votes






      active

      oldest

      votes








      up vote
      0
      down vote













      This sounds very similar to an issue I had only 10 days ago. I tried everything (except the freeze one, that isn't appropriate here, IMHO). Your HD doesn't sound damaged, the structure of the data on it sounds damaged.



      You NEED DiskWarrior. When you buy it it comes with a boot disk that will work with your system. You simply boot up your machine with the boot disk DVD in the drive and hold the c key whilst booting. This will boot you into DiskWarrior and from there, you can rebuild your drive's directory. Once it is complete (it may take as much as 24 hours in some cases), you'll reboot your machine and it will probably boot as normal.






      share|improve this answer

























        up vote
        0
        down vote













        This sounds very similar to an issue I had only 10 days ago. I tried everything (except the freeze one, that isn't appropriate here, IMHO). Your HD doesn't sound damaged, the structure of the data on it sounds damaged.



        You NEED DiskWarrior. When you buy it it comes with a boot disk that will work with your system. You simply boot up your machine with the boot disk DVD in the drive and hold the c key whilst booting. This will boot you into DiskWarrior and from there, you can rebuild your drive's directory. Once it is complete (it may take as much as 24 hours in some cases), you'll reboot your machine and it will probably boot as normal.






        share|improve this answer























          up vote
          0
          down vote










          up vote
          0
          down vote









          This sounds very similar to an issue I had only 10 days ago. I tried everything (except the freeze one, that isn't appropriate here, IMHO). Your HD doesn't sound damaged, the structure of the data on it sounds damaged.



          You NEED DiskWarrior. When you buy it it comes with a boot disk that will work with your system. You simply boot up your machine with the boot disk DVD in the drive and hold the c key whilst booting. This will boot you into DiskWarrior and from there, you can rebuild your drive's directory. Once it is complete (it may take as much as 24 hours in some cases), you'll reboot your machine and it will probably boot as normal.






          share|improve this answer












          This sounds very similar to an issue I had only 10 days ago. I tried everything (except the freeze one, that isn't appropriate here, IMHO). Your HD doesn't sound damaged, the structure of the data on it sounds damaged.



          You NEED DiskWarrior. When you buy it it comes with a boot disk that will work with your system. You simply boot up your machine with the boot disk DVD in the drive and hold the c key whilst booting. This will boot you into DiskWarrior and from there, you can rebuild your drive's directory. Once it is complete (it may take as much as 24 hours in some cases), you'll reboot your machine and it will probably boot as normal.







          share|improve this answer












          share|improve this answer



          share|improve this answer










          answered Jul 2 '11 at 15:15









          mkoistinen

          31518




          31518
























              up vote
              0
              down vote














              "I hear the read head move and the disc spin for about 25 seconds then
              both stop."




              If the disk spins down, it's generally a sign of bad heads for Seagates. Now there is no way for me to know for sure without actually seeing it so I have to say that, but a heads issue is a solid guess. But it does seem like something that isn't easily solved.




              "Put the hard drive in a freezer overnight and then retry the above."




              From what I understand from our engineers, the "freezer trick" generally hasn't done anything on drives for a while now, though it did have a chance of working in some very specific situations in the past. It does have a chance of causing more damage if operating with condensation. We use targeted heat for some problems which might do a similar thing but that's when we actually know what the problem is. We really need to get up that page on our site about the freezer trick.



              You might have to consider professional data recovery service because there is likely a physical problem. I'd recommend against running it more. Do a little research, call a couple places, find one that you're comfortable with that does physical recoveries in a clean environment. Most offer free evaluation so you know what it will cost before you commit to anything.



              (I realize now this is 4 years old now, but it showed it was active today for some reason. Did you have any luck?)






              share|improve this answer

























                up vote
                0
                down vote














                "I hear the read head move and the disc spin for about 25 seconds then
                both stop."




                If the disk spins down, it's generally a sign of bad heads for Seagates. Now there is no way for me to know for sure without actually seeing it so I have to say that, but a heads issue is a solid guess. But it does seem like something that isn't easily solved.




                "Put the hard drive in a freezer overnight and then retry the above."




                From what I understand from our engineers, the "freezer trick" generally hasn't done anything on drives for a while now, though it did have a chance of working in some very specific situations in the past. It does have a chance of causing more damage if operating with condensation. We use targeted heat for some problems which might do a similar thing but that's when we actually know what the problem is. We really need to get up that page on our site about the freezer trick.



                You might have to consider professional data recovery service because there is likely a physical problem. I'd recommend against running it more. Do a little research, call a couple places, find one that you're comfortable with that does physical recoveries in a clean environment. Most offer free evaluation so you know what it will cost before you commit to anything.



                (I realize now this is 4 years old now, but it showed it was active today for some reason. Did you have any luck?)






                share|improve this answer























                  up vote
                  0
                  down vote










                  up vote
                  0
                  down vote










                  "I hear the read head move and the disc spin for about 25 seconds then
                  both stop."




                  If the disk spins down, it's generally a sign of bad heads for Seagates. Now there is no way for me to know for sure without actually seeing it so I have to say that, but a heads issue is a solid guess. But it does seem like something that isn't easily solved.




                  "Put the hard drive in a freezer overnight and then retry the above."




                  From what I understand from our engineers, the "freezer trick" generally hasn't done anything on drives for a while now, though it did have a chance of working in some very specific situations in the past. It does have a chance of causing more damage if operating with condensation. We use targeted heat for some problems which might do a similar thing but that's when we actually know what the problem is. We really need to get up that page on our site about the freezer trick.



                  You might have to consider professional data recovery service because there is likely a physical problem. I'd recommend against running it more. Do a little research, call a couple places, find one that you're comfortable with that does physical recoveries in a clean environment. Most offer free evaluation so you know what it will cost before you commit to anything.



                  (I realize now this is 4 years old now, but it showed it was active today for some reason. Did you have any luck?)






                  share|improve this answer













                  "I hear the read head move and the disc spin for about 25 seconds then
                  both stop."




                  If the disk spins down, it's generally a sign of bad heads for Seagates. Now there is no way for me to know for sure without actually seeing it so I have to say that, but a heads issue is a solid guess. But it does seem like something that isn't easily solved.




                  "Put the hard drive in a freezer overnight and then retry the above."




                  From what I understand from our engineers, the "freezer trick" generally hasn't done anything on drives for a while now, though it did have a chance of working in some very specific situations in the past. It does have a chance of causing more damage if operating with condensation. We use targeted heat for some problems which might do a similar thing but that's when we actually know what the problem is. We really need to get up that page on our site about the freezer trick.



                  You might have to consider professional data recovery service because there is likely a physical problem. I'd recommend against running it more. Do a little research, call a couple places, find one that you're comfortable with that does physical recoveries in a clean environment. Most offer free evaluation so you know what it will cost before you commit to anything.



                  (I realize now this is 4 years old now, but it showed it was active today for some reason. Did you have any luck?)







                  share|improve this answer












                  share|improve this answer



                  share|improve this answer










                  answered Jul 27 '15 at 19:43









                  Datarecovery.com MK

                  44428




                  44428






















                      up vote
                      -1
                      down vote













                      maybe you can try Kvisoft File Recovery Mac to repair your hard drive. It can help you recover deleted files from hard disk.






                      share|improve this answer

















                      • 1




                        Are you sure that the software supports the Mac OS X file system (HFS Plus)? They declare only support of file systems used in Windows: FAT16, FAT32, exFAT and NTFS.
                        – pabouk
                        Dec 3 '13 at 8:26

















                      up vote
                      -1
                      down vote













                      maybe you can try Kvisoft File Recovery Mac to repair your hard drive. It can help you recover deleted files from hard disk.






                      share|improve this answer

















                      • 1




                        Are you sure that the software supports the Mac OS X file system (HFS Plus)? They declare only support of file systems used in Windows: FAT16, FAT32, exFAT and NTFS.
                        – pabouk
                        Dec 3 '13 at 8:26















                      up vote
                      -1
                      down vote










                      up vote
                      -1
                      down vote









                      maybe you can try Kvisoft File Recovery Mac to repair your hard drive. It can help you recover deleted files from hard disk.






                      share|improve this answer












                      maybe you can try Kvisoft File Recovery Mac to repair your hard drive. It can help you recover deleted files from hard disk.







                      share|improve this answer












                      share|improve this answer



                      share|improve this answer










                      answered Dec 3 '13 at 6:16









                      Colton3310

                      11




                      11








                      • 1




                        Are you sure that the software supports the Mac OS X file system (HFS Plus)? They declare only support of file systems used in Windows: FAT16, FAT32, exFAT and NTFS.
                        – pabouk
                        Dec 3 '13 at 8:26
















                      • 1




                        Are you sure that the software supports the Mac OS X file system (HFS Plus)? They declare only support of file systems used in Windows: FAT16, FAT32, exFAT and NTFS.
                        – pabouk
                        Dec 3 '13 at 8:26










                      1




                      1




                      Are you sure that the software supports the Mac OS X file system (HFS Plus)? They declare only support of file systems used in Windows: FAT16, FAT32, exFAT and NTFS.
                      – pabouk
                      Dec 3 '13 at 8:26






                      Are you sure that the software supports the Mac OS X file system (HFS Plus)? They declare only support of file systems used in Windows: FAT16, FAT32, exFAT and NTFS.
                      – pabouk
                      Dec 3 '13 at 8:26




















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