Mouse scrolling doesn't work right, sometimes wont work at all
up vote
1
down vote
favorite
This is a problem Iv'e seen multiple questions about but all of them mostly got answered by answers that don't help me, hence I'm asking my own.
Iv'e been having this issue with mouse for a while now. When I try scrolling with the wheel (in any program or window) it's kinda bugy as it often starts scrolling down-up-down-up when I'm only trying to scroll down. And sometimes it just wont scroll at all. Sometimes it just starts working perfectly but only for a while and then back to this weird erratic behaviour.
The first time I had that issue with a Logitech m500 mouse and couldn't fix it, so I got a new mouse after that (MS Wizard) and that one worked perfectly for few weeks and then I got the same problem on it.
I tried pretty much every solution I could find on the internet and nothing worked.
Things Iv'e tried to fix this:
- Getting a new mouse
- Messing around with mouse options in control panel
- Scanning entire PC with antivirus and antimalware programs to make sure it's not infected (nothing found)
- Un-pluging the mouse and plugging it back in
- Unistalling the mouse driver and restarting PC
- Used air compressor to blow out any possible dust or whatever from the mouse, thinking that might of caused the erratic behaviour with scrolling
- Used system restore point to rollback to the time when mouse wheel worked normal
I really don't get it what's the problem and why is this happening. And what are the chances this happens on TWO mouses.
windows mouse mouse-wheel
add a comment |
up vote
1
down vote
favorite
This is a problem Iv'e seen multiple questions about but all of them mostly got answered by answers that don't help me, hence I'm asking my own.
Iv'e been having this issue with mouse for a while now. When I try scrolling with the wheel (in any program or window) it's kinda bugy as it often starts scrolling down-up-down-up when I'm only trying to scroll down. And sometimes it just wont scroll at all. Sometimes it just starts working perfectly but only for a while and then back to this weird erratic behaviour.
The first time I had that issue with a Logitech m500 mouse and couldn't fix it, so I got a new mouse after that (MS Wizard) and that one worked perfectly for few weeks and then I got the same problem on it.
I tried pretty much every solution I could find on the internet and nothing worked.
Things Iv'e tried to fix this:
- Getting a new mouse
- Messing around with mouse options in control panel
- Scanning entire PC with antivirus and antimalware programs to make sure it's not infected (nothing found)
- Un-pluging the mouse and plugging it back in
- Unistalling the mouse driver and restarting PC
- Used air compressor to blow out any possible dust or whatever from the mouse, thinking that might of caused the erratic behaviour with scrolling
- Used system restore point to rollback to the time when mouse wheel worked normal
I really don't get it what's the problem and why is this happening. And what are the chances this happens on TWO mouses.
windows mouse mouse-wheel
See my answer here.
– gronostaj
Nov 19 '13 at 9:47
@gronostaj Hm, I don't really know how would I open the mouse (without breaking it).
– ChrisHateZ
Nov 19 '13 at 11:35
2
Usually, there's a single screw on the bottom, sometimes hidden under a piece of soft plastic or a battery cover. Take it out and you should be able to seperate both halves with little effort. At the very least, it's worth opening the mouse to see whether any dirt is clogging the scrolling mechanism.
– Marcks Thomas
Nov 19 '13 at 11:50
@gronostaj Ok so I opened up one of the two mouses and did what you said in your answer. It didn't fix it, it made it worse. Now that mouse wont scroll at all anymore and the middle click isn't registering anymore either.
– ChrisHateZ
Nov 21 '13 at 15:43
add a comment |
up vote
1
down vote
favorite
up vote
1
down vote
favorite
This is a problem Iv'e seen multiple questions about but all of them mostly got answered by answers that don't help me, hence I'm asking my own.
Iv'e been having this issue with mouse for a while now. When I try scrolling with the wheel (in any program or window) it's kinda bugy as it often starts scrolling down-up-down-up when I'm only trying to scroll down. And sometimes it just wont scroll at all. Sometimes it just starts working perfectly but only for a while and then back to this weird erratic behaviour.
The first time I had that issue with a Logitech m500 mouse and couldn't fix it, so I got a new mouse after that (MS Wizard) and that one worked perfectly for few weeks and then I got the same problem on it.
I tried pretty much every solution I could find on the internet and nothing worked.
Things Iv'e tried to fix this:
- Getting a new mouse
- Messing around with mouse options in control panel
- Scanning entire PC with antivirus and antimalware programs to make sure it's not infected (nothing found)
- Un-pluging the mouse and plugging it back in
- Unistalling the mouse driver and restarting PC
- Used air compressor to blow out any possible dust or whatever from the mouse, thinking that might of caused the erratic behaviour with scrolling
- Used system restore point to rollback to the time when mouse wheel worked normal
I really don't get it what's the problem and why is this happening. And what are the chances this happens on TWO mouses.
windows mouse mouse-wheel
This is a problem Iv'e seen multiple questions about but all of them mostly got answered by answers that don't help me, hence I'm asking my own.
Iv'e been having this issue with mouse for a while now. When I try scrolling with the wheel (in any program or window) it's kinda bugy as it often starts scrolling down-up-down-up when I'm only trying to scroll down. And sometimes it just wont scroll at all. Sometimes it just starts working perfectly but only for a while and then back to this weird erratic behaviour.
The first time I had that issue with a Logitech m500 mouse and couldn't fix it, so I got a new mouse after that (MS Wizard) and that one worked perfectly for few weeks and then I got the same problem on it.
I tried pretty much every solution I could find on the internet and nothing worked.
Things Iv'e tried to fix this:
- Getting a new mouse
- Messing around with mouse options in control panel
- Scanning entire PC with antivirus and antimalware programs to make sure it's not infected (nothing found)
- Un-pluging the mouse and plugging it back in
- Unistalling the mouse driver and restarting PC
- Used air compressor to blow out any possible dust or whatever from the mouse, thinking that might of caused the erratic behaviour with scrolling
- Used system restore point to rollback to the time when mouse wheel worked normal
I really don't get it what's the problem and why is this happening. And what are the chances this happens on TWO mouses.
windows mouse mouse-wheel
windows mouse mouse-wheel
edited Nov 19 '13 at 9:42
Chriki
265312
265312
asked Nov 19 '13 at 7:23
ChrisHateZ
148129
148129
See my answer here.
– gronostaj
Nov 19 '13 at 9:47
@gronostaj Hm, I don't really know how would I open the mouse (without breaking it).
– ChrisHateZ
Nov 19 '13 at 11:35
2
Usually, there's a single screw on the bottom, sometimes hidden under a piece of soft plastic or a battery cover. Take it out and you should be able to seperate both halves with little effort. At the very least, it's worth opening the mouse to see whether any dirt is clogging the scrolling mechanism.
– Marcks Thomas
Nov 19 '13 at 11:50
@gronostaj Ok so I opened up one of the two mouses and did what you said in your answer. It didn't fix it, it made it worse. Now that mouse wont scroll at all anymore and the middle click isn't registering anymore either.
– ChrisHateZ
Nov 21 '13 at 15:43
add a comment |
See my answer here.
– gronostaj
Nov 19 '13 at 9:47
@gronostaj Hm, I don't really know how would I open the mouse (without breaking it).
– ChrisHateZ
Nov 19 '13 at 11:35
2
Usually, there's a single screw on the bottom, sometimes hidden under a piece of soft plastic or a battery cover. Take it out and you should be able to seperate both halves with little effort. At the very least, it's worth opening the mouse to see whether any dirt is clogging the scrolling mechanism.
– Marcks Thomas
Nov 19 '13 at 11:50
@gronostaj Ok so I opened up one of the two mouses and did what you said in your answer. It didn't fix it, it made it worse. Now that mouse wont scroll at all anymore and the middle click isn't registering anymore either.
– ChrisHateZ
Nov 21 '13 at 15:43
See my answer here.
– gronostaj
Nov 19 '13 at 9:47
See my answer here.
– gronostaj
Nov 19 '13 at 9:47
@gronostaj Hm, I don't really know how would I open the mouse (without breaking it).
– ChrisHateZ
Nov 19 '13 at 11:35
@gronostaj Hm, I don't really know how would I open the mouse (without breaking it).
– ChrisHateZ
Nov 19 '13 at 11:35
2
2
Usually, there's a single screw on the bottom, sometimes hidden under a piece of soft plastic or a battery cover. Take it out and you should be able to seperate both halves with little effort. At the very least, it's worth opening the mouse to see whether any dirt is clogging the scrolling mechanism.
– Marcks Thomas
Nov 19 '13 at 11:50
Usually, there's a single screw on the bottom, sometimes hidden under a piece of soft plastic or a battery cover. Take it out and you should be able to seperate both halves with little effort. At the very least, it's worth opening the mouse to see whether any dirt is clogging the scrolling mechanism.
– Marcks Thomas
Nov 19 '13 at 11:50
@gronostaj Ok so I opened up one of the two mouses and did what you said in your answer. It didn't fix it, it made it worse. Now that mouse wont scroll at all anymore and the middle click isn't registering anymore either.
– ChrisHateZ
Nov 21 '13 at 15:43
@gronostaj Ok so I opened up one of the two mouses and did what you said in your answer. It didn't fix it, it made it worse. Now that mouse wont scroll at all anymore and the middle click isn't registering anymore either.
– ChrisHateZ
Nov 21 '13 at 15:43
add a comment |
4 Answers
4
active
oldest
votes
up vote
0
down vote
I have also encountered the same problem. For my case it was that the signals from the transmitter were not completely received by the receiver. The problem was with the positioning of the scroll wheel. The spring on the side of the wheel held it a bit higher that the signals does not pass through wheel. I adjusted the spring so that wheel lye some down.I also adjusted the transmitter and reciever so that the signal transmission occurs more accurately. While adjusting the reciever we should take care that it's positioning does affect the compressing of the spring. Hope this helps you.
add a comment |
up vote
-1
down vote
I did something that I recomend only for those who don't know what else to do, who tried everything and nothing else worked, who belive that their problem is caused by dirt/dust inside in the wheel area, and whose choice is to throw the mouse, or to do this: I sprayed a wheel (left and wright side of a wheel) with a WD 40, just a bit, for a second each side. I know, it sounds terrible, but it worked!
I hope this will help someone at least!
2
Do not, not, not spray WD40 on plastic. You can make all sorts of mess by dissolving the plastic in the oil.
– David Richerby
Jan 16 '15 at 0:05
add a comment |
up vote
-2
down vote
just give it a good bang. mine had the same problem. a cheap import from china. using my scroll finger i gave it a good bang while scrolling and did a "squiggle"(?) pressed down hard and scrolled around a bit and it came good. if its not a hardware issue then its software, if installing drivers update doesn't work, give ur laptop a good bang, but your wife would appreciate a good bang more. in fact dont stress too much about the mouse, they're like 2.50 from china, so just order a new one.
add a comment |
up vote
-2
down vote
The scroll wheel has "slots" and "spokes" like a bicycle wheel and eventually the "slots" can become obscured by fluff and crumbs, preventing the infra-red LED from shining its beam through the wheel to the sensor on the other side.
Steps:
1: To open the mouse, first find the screws on the underside. Sometimes these are hidden under pads.
2: Clean any fluff or crumbs from the wheel. You can use a piece of wire, small jeweller's screwdriver or whatever. If you have an air compressor this helps, or alternatively buy a can of compressed air, known as an "air duster". This should shift any fluff. You may be able to do all this with the wheel in place or to get better access, unclip and remove the wheel.
3: If you removed the wheel, clean it with IPA or warm suddy water.
4: Put everything back together, taking care to check that all buttons are properly seated.
I've made up a guide on how to clean a mouse, with lots of photos which you can check out here:
Help! I Can't Scroll With My Mouse
2
Can you summarise the contents of your link? This is incase it is removed in the future for any reason. Please take our tour and read How to Answer.
– Burgi
Jul 4 '16 at 7:51
add a comment |
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4 Answers
4
active
oldest
votes
4 Answers
4
active
oldest
votes
active
oldest
votes
active
oldest
votes
up vote
0
down vote
I have also encountered the same problem. For my case it was that the signals from the transmitter were not completely received by the receiver. The problem was with the positioning of the scroll wheel. The spring on the side of the wheel held it a bit higher that the signals does not pass through wheel. I adjusted the spring so that wheel lye some down.I also adjusted the transmitter and reciever so that the signal transmission occurs more accurately. While adjusting the reciever we should take care that it's positioning does affect the compressing of the spring. Hope this helps you.
add a comment |
up vote
0
down vote
I have also encountered the same problem. For my case it was that the signals from the transmitter were not completely received by the receiver. The problem was with the positioning of the scroll wheel. The spring on the side of the wheel held it a bit higher that the signals does not pass through wheel. I adjusted the spring so that wheel lye some down.I also adjusted the transmitter and reciever so that the signal transmission occurs more accurately. While adjusting the reciever we should take care that it's positioning does affect the compressing of the spring. Hope this helps you.
add a comment |
up vote
0
down vote
up vote
0
down vote
I have also encountered the same problem. For my case it was that the signals from the transmitter were not completely received by the receiver. The problem was with the positioning of the scroll wheel. The spring on the side of the wheel held it a bit higher that the signals does not pass through wheel. I adjusted the spring so that wheel lye some down.I also adjusted the transmitter and reciever so that the signal transmission occurs more accurately. While adjusting the reciever we should take care that it's positioning does affect the compressing of the spring. Hope this helps you.
I have also encountered the same problem. For my case it was that the signals from the transmitter were not completely received by the receiver. The problem was with the positioning of the scroll wheel. The spring on the side of the wheel held it a bit higher that the signals does not pass through wheel. I adjusted the spring so that wheel lye some down.I also adjusted the transmitter and reciever so that the signal transmission occurs more accurately. While adjusting the reciever we should take care that it's positioning does affect the compressing of the spring. Hope this helps you.
answered Feb 2 '17 at 17:07
James
1
1
add a comment |
add a comment |
up vote
-1
down vote
I did something that I recomend only for those who don't know what else to do, who tried everything and nothing else worked, who belive that their problem is caused by dirt/dust inside in the wheel area, and whose choice is to throw the mouse, or to do this: I sprayed a wheel (left and wright side of a wheel) with a WD 40, just a bit, for a second each side. I know, it sounds terrible, but it worked!
I hope this will help someone at least!
2
Do not, not, not spray WD40 on plastic. You can make all sorts of mess by dissolving the plastic in the oil.
– David Richerby
Jan 16 '15 at 0:05
add a comment |
up vote
-1
down vote
I did something that I recomend only for those who don't know what else to do, who tried everything and nothing else worked, who belive that their problem is caused by dirt/dust inside in the wheel area, and whose choice is to throw the mouse, or to do this: I sprayed a wheel (left and wright side of a wheel) with a WD 40, just a bit, for a second each side. I know, it sounds terrible, but it worked!
I hope this will help someone at least!
2
Do not, not, not spray WD40 on plastic. You can make all sorts of mess by dissolving the plastic in the oil.
– David Richerby
Jan 16 '15 at 0:05
add a comment |
up vote
-1
down vote
up vote
-1
down vote
I did something that I recomend only for those who don't know what else to do, who tried everything and nothing else worked, who belive that their problem is caused by dirt/dust inside in the wheel area, and whose choice is to throw the mouse, or to do this: I sprayed a wheel (left and wright side of a wheel) with a WD 40, just a bit, for a second each side. I know, it sounds terrible, but it worked!
I hope this will help someone at least!
I did something that I recomend only for those who don't know what else to do, who tried everything and nothing else worked, who belive that their problem is caused by dirt/dust inside in the wheel area, and whose choice is to throw the mouse, or to do this: I sprayed a wheel (left and wright side of a wheel) with a WD 40, just a bit, for a second each side. I know, it sounds terrible, but it worked!
I hope this will help someone at least!
answered Jan 16 '15 at 0:01
Blaza
1
1
2
Do not, not, not spray WD40 on plastic. You can make all sorts of mess by dissolving the plastic in the oil.
– David Richerby
Jan 16 '15 at 0:05
add a comment |
2
Do not, not, not spray WD40 on plastic. You can make all sorts of mess by dissolving the plastic in the oil.
– David Richerby
Jan 16 '15 at 0:05
2
2
Do not, not, not spray WD40 on plastic. You can make all sorts of mess by dissolving the plastic in the oil.
– David Richerby
Jan 16 '15 at 0:05
Do not, not, not spray WD40 on plastic. You can make all sorts of mess by dissolving the plastic in the oil.
– David Richerby
Jan 16 '15 at 0:05
add a comment |
up vote
-2
down vote
just give it a good bang. mine had the same problem. a cheap import from china. using my scroll finger i gave it a good bang while scrolling and did a "squiggle"(?) pressed down hard and scrolled around a bit and it came good. if its not a hardware issue then its software, if installing drivers update doesn't work, give ur laptop a good bang, but your wife would appreciate a good bang more. in fact dont stress too much about the mouse, they're like 2.50 from china, so just order a new one.
add a comment |
up vote
-2
down vote
just give it a good bang. mine had the same problem. a cheap import from china. using my scroll finger i gave it a good bang while scrolling and did a "squiggle"(?) pressed down hard and scrolled around a bit and it came good. if its not a hardware issue then its software, if installing drivers update doesn't work, give ur laptop a good bang, but your wife would appreciate a good bang more. in fact dont stress too much about the mouse, they're like 2.50 from china, so just order a new one.
add a comment |
up vote
-2
down vote
up vote
-2
down vote
just give it a good bang. mine had the same problem. a cheap import from china. using my scroll finger i gave it a good bang while scrolling and did a "squiggle"(?) pressed down hard and scrolled around a bit and it came good. if its not a hardware issue then its software, if installing drivers update doesn't work, give ur laptop a good bang, but your wife would appreciate a good bang more. in fact dont stress too much about the mouse, they're like 2.50 from china, so just order a new one.
just give it a good bang. mine had the same problem. a cheap import from china. using my scroll finger i gave it a good bang while scrolling and did a "squiggle"(?) pressed down hard and scrolled around a bit and it came good. if its not a hardware issue then its software, if installing drivers update doesn't work, give ur laptop a good bang, but your wife would appreciate a good bang more. in fact dont stress too much about the mouse, they're like 2.50 from china, so just order a new one.
answered Feb 7 '16 at 2:23
the chrisnismist
1
1
add a comment |
add a comment |
up vote
-2
down vote
The scroll wheel has "slots" and "spokes" like a bicycle wheel and eventually the "slots" can become obscured by fluff and crumbs, preventing the infra-red LED from shining its beam through the wheel to the sensor on the other side.
Steps:
1: To open the mouse, first find the screws on the underside. Sometimes these are hidden under pads.
2: Clean any fluff or crumbs from the wheel. You can use a piece of wire, small jeweller's screwdriver or whatever. If you have an air compressor this helps, or alternatively buy a can of compressed air, known as an "air duster". This should shift any fluff. You may be able to do all this with the wheel in place or to get better access, unclip and remove the wheel.
3: If you removed the wheel, clean it with IPA or warm suddy water.
4: Put everything back together, taking care to check that all buttons are properly seated.
I've made up a guide on how to clean a mouse, with lots of photos which you can check out here:
Help! I Can't Scroll With My Mouse
2
Can you summarise the contents of your link? This is incase it is removed in the future for any reason. Please take our tour and read How to Answer.
– Burgi
Jul 4 '16 at 7:51
add a comment |
up vote
-2
down vote
The scroll wheel has "slots" and "spokes" like a bicycle wheel and eventually the "slots" can become obscured by fluff and crumbs, preventing the infra-red LED from shining its beam through the wheel to the sensor on the other side.
Steps:
1: To open the mouse, first find the screws on the underside. Sometimes these are hidden under pads.
2: Clean any fluff or crumbs from the wheel. You can use a piece of wire, small jeweller's screwdriver or whatever. If you have an air compressor this helps, or alternatively buy a can of compressed air, known as an "air duster". This should shift any fluff. You may be able to do all this with the wheel in place or to get better access, unclip and remove the wheel.
3: If you removed the wheel, clean it with IPA or warm suddy water.
4: Put everything back together, taking care to check that all buttons are properly seated.
I've made up a guide on how to clean a mouse, with lots of photos which you can check out here:
Help! I Can't Scroll With My Mouse
2
Can you summarise the contents of your link? This is incase it is removed in the future for any reason. Please take our tour and read How to Answer.
– Burgi
Jul 4 '16 at 7:51
add a comment |
up vote
-2
down vote
up vote
-2
down vote
The scroll wheel has "slots" and "spokes" like a bicycle wheel and eventually the "slots" can become obscured by fluff and crumbs, preventing the infra-red LED from shining its beam through the wheel to the sensor on the other side.
Steps:
1: To open the mouse, first find the screws on the underside. Sometimes these are hidden under pads.
2: Clean any fluff or crumbs from the wheel. You can use a piece of wire, small jeweller's screwdriver or whatever. If you have an air compressor this helps, or alternatively buy a can of compressed air, known as an "air duster". This should shift any fluff. You may be able to do all this with the wheel in place or to get better access, unclip and remove the wheel.
3: If you removed the wheel, clean it with IPA or warm suddy water.
4: Put everything back together, taking care to check that all buttons are properly seated.
I've made up a guide on how to clean a mouse, with lots of photos which you can check out here:
Help! I Can't Scroll With My Mouse
The scroll wheel has "slots" and "spokes" like a bicycle wheel and eventually the "slots" can become obscured by fluff and crumbs, preventing the infra-red LED from shining its beam through the wheel to the sensor on the other side.
Steps:
1: To open the mouse, first find the screws on the underside. Sometimes these are hidden under pads.
2: Clean any fluff or crumbs from the wheel. You can use a piece of wire, small jeweller's screwdriver or whatever. If you have an air compressor this helps, or alternatively buy a can of compressed air, known as an "air duster". This should shift any fluff. You may be able to do all this with the wheel in place or to get better access, unclip and remove the wheel.
3: If you removed the wheel, clean it with IPA or warm suddy water.
4: Put everything back together, taking care to check that all buttons are properly seated.
I've made up a guide on how to clean a mouse, with lots of photos which you can check out here:
Help! I Can't Scroll With My Mouse
edited Jul 4 '16 at 12:42
answered Jul 4 '16 at 7:25
Eugene's DIY Den
12
12
2
Can you summarise the contents of your link? This is incase it is removed in the future for any reason. Please take our tour and read How to Answer.
– Burgi
Jul 4 '16 at 7:51
add a comment |
2
Can you summarise the contents of your link? This is incase it is removed in the future for any reason. Please take our tour and read How to Answer.
– Burgi
Jul 4 '16 at 7:51
2
2
Can you summarise the contents of your link? This is incase it is removed in the future for any reason. Please take our tour and read How to Answer.
– Burgi
Jul 4 '16 at 7:51
Can you summarise the contents of your link? This is incase it is removed in the future for any reason. Please take our tour and read How to Answer.
– Burgi
Jul 4 '16 at 7:51
add a comment |
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See my answer here.
– gronostaj
Nov 19 '13 at 9:47
@gronostaj Hm, I don't really know how would I open the mouse (without breaking it).
– ChrisHateZ
Nov 19 '13 at 11:35
2
Usually, there's a single screw on the bottom, sometimes hidden under a piece of soft plastic or a battery cover. Take it out and you should be able to seperate both halves with little effort. At the very least, it's worth opening the mouse to see whether any dirt is clogging the scrolling mechanism.
– Marcks Thomas
Nov 19 '13 at 11:50
@gronostaj Ok so I opened up one of the two mouses and did what you said in your answer. It didn't fix it, it made it worse. Now that mouse wont scroll at all anymore and the middle click isn't registering anymore either.
– ChrisHateZ
Nov 21 '13 at 15:43