Windows 10 cannot use 5Ghz to reach 100mbps
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0
down vote
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I have upgraded my landline to get 100mbps. My router can handle it since I manage to peak at 96 with my cell phone, a OnePlus One 5T
For my PC, I bought an ASUS PCE-AC56 to be able to reach those speeds, but I am not reaching more than 60mps. I suspect this is because Windows is using the band 2.4Ghz
I tried to change the preferred band in the device manager, but it did not help.
What should I do to switch to 5Ghz?
UPDATE: I know my SSID shows the name of a router that does not support 5Ghz band. It is not the router I have anymore. The one I have now (model 7490) does support it, but I just did not want to reconfigure all my devices, so I kept the old SSID and password =P Sorry for the confusion.
windows-10 wireless-networking 802.11
asked Dec 4 at 21:15
Enrique Moreno Tent
862214
add a comment |
up vote
0
down vote
favorite
I have upgraded my landline to get 100mbps. My router can handle it since I manage to peak at 96 with my cell phone, a OnePlus One 5T
For my PC, I bought an ASUS PCE-AC56 to be able to reach those speeds, but I am not reaching more than 60mps. I suspect this is because Windows is using the band 2.4Ghz
I tried to change the preferred band in the device manager, but it did not help.
What should I do to switch to 5Ghz?
UPDATE: I know my SSID shows the name of a router that does not support 5Ghz band. It is not the router I have anymore. The one I have now (model 7490) does support it, but I just did not want to reconfigure all my devices, so I kept the old SSID and password =P Sorry for the confusion.
windows-10 wireless-networking 802.11
asked Dec 4 at 21:15
Enrique Moreno Tent
862214
Does your router have a 2.4 GHz band and a 5 GHz band? You can't go into the device settings and flip to one or another. They are two separate networks from your router, and you have to connect to the one that is 5 GHz. In your screenshot, you're connected to the 2.4 GHz network.
– DrZoo
Dec 4 at 21:27
It appears your modem is also dual-band. Disable the 2.4 GHz network, and the 802.11ac adapter should connect to the only network that is available. This is evident by the fact 802.11ac is 5.0 GHz only, but you are connected to an 802.11n network at 2.4 GHz
– Ramhound
Dec 4 at 21:28
add a comment |
up vote
0
down vote
favorite
up vote
0
down vote
favorite
I have upgraded my landline to get 100mbps. My router can handle it since I manage to peak at 96 with my cell phone, a OnePlus One 5T
For my PC, I bought an ASUS PCE-AC56 to be able to reach those speeds, but I am not reaching more than 60mps. I suspect this is because Windows is using the band 2.4Ghz
I tried to change the preferred band in the device manager, but it did not help.
What should I do to switch to 5Ghz?
UPDATE: I know my SSID shows the name of a router that does not support 5Ghz band. It is not the router I have anymore. The one I have now (model 7490) does support it, but I just did not want to reconfigure all my devices, so I kept the old SSID and password =P Sorry for the confusion.
windows-10 wireless-networking 802.11
asked Dec 4 at 21:15
Enrique Moreno Tent
862214
I have upgraded my landline to get 100mbps. My router can handle it since I manage to peak at 96 with my cell phone, a OnePlus One 5T
For my PC, I bought an ASUS PCE-AC56 to be able to reach those speeds, but I am not reaching more than 60mps. I suspect this is because Windows is using the band 2.4Ghz
I tried to change the preferred band in the device manager, but it did not help.
What should I do to switch to 5Ghz?
UPDATE: I know my SSID shows the name of a router that does not support 5Ghz band. It is not the router I have anymore. The one I have now (model 7490) does support it, but I just did not want to reconfigure all my devices, so I kept the old SSID and password =P Sorry for the confusion.
windows-10 wireless-networking 802.11
windows-10 wireless-networking 802.11
asked Dec 4 at 21:15
Enrique Moreno Tent
862214
asked Dec 4 at 21:15
Enrique Moreno Tent
862214
edited Dec 5 at 20:39
asked Dec 4 at 21:15
Enrique Moreno Tent
862214
asked Dec 4 at 21:15
Enrique Moreno Tent
862214
asked Dec 4 at 21:15
Enrique Moreno Tent
862214
862214
Does your router have a 2.4 GHz band and a 5 GHz band? You can't go into the device settings and flip to one or another. They are two separate networks from your router, and you have to connect to the one that is 5 GHz. In your screenshot, you're connected to the 2.4 GHz network.
– DrZoo
Dec 4 at 21:27
It appears your modem is also dual-band. Disable the 2.4 GHz network, and the 802.11ac adapter should connect to the only network that is available. This is evident by the fact 802.11ac is 5.0 GHz only, but you are connected to an 802.11n network at 2.4 GHz
– Ramhound
Dec 4 at 21:28
add a comment |
Does your router have a 2.4 GHz band and a 5 GHz band? You can't go into the device settings and flip to one or another. They are two separate networks from your router, and you have to connect to the one that is 5 GHz. In your screenshot, you're connected to the 2.4 GHz network.
– DrZoo
Dec 4 at 21:27
It appears your modem is also dual-band. Disable the 2.4 GHz network, and the 802.11ac adapter should connect to the only network that is available. This is evident by the fact 802.11ac is 5.0 GHz only, but you are connected to an 802.11n network at 2.4 GHz
– Ramhound
Dec 4 at 21:28
Does your router have a 2.4 GHz band and a 5 GHz band? You can't go into the device settings and flip to one or another. They are two separate networks from your router, and you have to connect to the one that is 5 GHz. In your screenshot, you're connected to the 2.4 GHz network.
– DrZoo
Dec 4 at 21:27
Does your router have a 2.4 GHz band and a 5 GHz band? You can't go into the device settings and flip to one or another. They are two separate networks from your router, and you have to connect to the one that is 5 GHz. In your screenshot, you're connected to the 2.4 GHz network.
– DrZoo
Dec 4 at 21:27
It appears your modem is also dual-band. Disable the 2.4 GHz network, and the 802.11ac adapter should connect to the only network that is available. This is evident by the fact 802.11ac is 5.0 GHz only, but you are connected to an 802.11n network at 2.4 GHz
– Ramhound
Dec 4 at 21:28
It appears your modem is also dual-band. Disable the 2.4 GHz network, and the 802.11ac adapter should connect to the only network that is available. This is evident by the fact 802.11ac is 5.0 GHz only, but you are connected to an 802.11n network at 2.4 GHz
– Ramhound
Dec 4 at 21:28
add a comment |
2 Answers
2
active
oldest
votes
up vote
1
down vote
accepted
I suspect this is because Windows is using the band 2.4Ghz
Your suspicious is correct. You are connected to the 2.4Ghz band, and as such your speeds are not that high.
What should I do to switch to 5Ghz?
First, on your router where you create the 2.4Ghz and 5Ghz wifi, make sure that both networks have UNIQUE SSID's. I recommend adding 5G in the name for the 5Ghz and optionally 2.4G on the 2.4Ghz SSID.
So for example, lets say you have named your WiFi: MyWifi, you will want to rename the 2.4Ghz to MyWifi 2.4G, and the 5Ghz to MyWifi 5G.
Now, on your pc, you should be able to see both networks as separate networks. Connect to the 5G and you're set. You can connect to both, but keep in mind that you cannot be connected to both. If for whatever reason one connection drops, your pc will likely switch to the other network. Therefor it is recommended to keep the 2.4Ghz one such that you don't remember the password. If your network disconnects then you know that you need to connect it again, something that will likely happen only once every blue moon anyway.
Alternatively you could disable the 2.4Ghz on your modem entirely, but that means you have no backwards compatible network in case anyone with a device comes in that can't connect to a 5Ghz network. Yes, they still exist.
answered Dec 4 at 21:52
LPChip
35.2k54984
If the author were to configure their adapter to prefer 802.11a, the SSID could be identical for both the 2.4 GHz and 5.0 GHz network, but due to 802.11a the adapter could only connect to the 5.0 GHz network (this should be the case)
– Ramhound
Dec 4 at 21:55
@Ramhound I found out by plenty of experimentation, that it really doesn't work too well to prefer one network over the other if they have the same SSID and password. In theory it should work, but in practice, it doesn't always do unfortunately.
– LPChip
Dec 4 at 21:56
In the end this is the only thing it worked. Now I have 2 different SSIDs for every band.
– Enrique Moreno Tent
Dec 8 at 13:39
1
As it should be. :) Glad you got it sorted.
– LPChip
Dec 8 at 15:10
add a comment |
up vote
0
down vote
Try this, if possible with your WiFi card :
- Open Settings > Network & Internet
- Click Change adapter options
- Right-click the WiFi adapter and choose Properties
- In the Networking tab, click Configure...
- Go to the Advanced tab
- Click on Preferred Band
- Select "Prefer 5Ghz Band"
- Click OK
This is what it looks like on my computer:
Another possibility found in an
archived article,
is to disable the router's ability to connect to b/g networks,
so the only wireless network it sees are the a/c networks:
- Enter the Advanced tab
- Look for Disable bands and click it
- On the drop down list select "802.11b/g"
- Click OK
answered Dec 4 at 21:56
harrymc
252k11259560
They already tried this. See the screenshot in OP's post. They mention it didn't work.
– LPChip
Dec 4 at 21:58
@LPChip: Not the same. My above setting is in the Advanced tab, not in the Details tab. It is reported to work better for some people, but it's up to the poster to verify on his computer.
– harrymc
Dec 4 at 22:03
That was indeed my "Advanced tab"
– Enrique Moreno Tent
Dec 5 at 8:10
@EnriqueMorenoTent: The screenshot you posted was of the Details tab.
– harrymc
Dec 5 at 9:08
@harrymc I have updated the screenshot, to show you that it is indeed the "advanced" tab
– Enrique Moreno Tent
Dec 5 at 20:40
|
show 3 more comments
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2 Answers
2
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2 Answers
2
active
oldest
votes
active
oldest
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active
oldest
votes
up vote
1
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accepted
I suspect this is because Windows is using the band 2.4Ghz
Your suspicious is correct. You are connected to the 2.4Ghz band, and as such your speeds are not that high.
What should I do to switch to 5Ghz?
First, on your router where you create the 2.4Ghz and 5Ghz wifi, make sure that both networks have UNIQUE SSID's. I recommend adding 5G in the name for the 5Ghz and optionally 2.4G on the 2.4Ghz SSID.
So for example, lets say you have named your WiFi: MyWifi, you will want to rename the 2.4Ghz to MyWifi 2.4G, and the 5Ghz to MyWifi 5G.
Now, on your pc, you should be able to see both networks as separate networks. Connect to the 5G and you're set. You can connect to both, but keep in mind that you cannot be connected to both. If for whatever reason one connection drops, your pc will likely switch to the other network. Therefor it is recommended to keep the 2.4Ghz one such that you don't remember the password. If your network disconnects then you know that you need to connect it again, something that will likely happen only once every blue moon anyway.
Alternatively you could disable the 2.4Ghz on your modem entirely, but that means you have no backwards compatible network in case anyone with a device comes in that can't connect to a 5Ghz network. Yes, they still exist.
answered Dec 4 at 21:52
LPChip
35.2k54984
If the author were to configure their adapter to prefer 802.11a, the SSID could be identical for both the 2.4 GHz and 5.0 GHz network, but due to 802.11a the adapter could only connect to the 5.0 GHz network (this should be the case)
– Ramhound
Dec 4 at 21:55
@Ramhound I found out by plenty of experimentation, that it really doesn't work too well to prefer one network over the other if they have the same SSID and password. In theory it should work, but in practice, it doesn't always do unfortunately.
– LPChip
Dec 4 at 21:56
In the end this is the only thing it worked. Now I have 2 different SSIDs for every band.
– Enrique Moreno Tent
Dec 8 at 13:39
1
As it should be. :) Glad you got it sorted.
– LPChip
Dec 8 at 15:10
add a comment |
up vote
1
down vote
accepted
I suspect this is because Windows is using the band 2.4Ghz
Your suspicious is correct. You are connected to the 2.4Ghz band, and as such your speeds are not that high.
What should I do to switch to 5Ghz?
First, on your router where you create the 2.4Ghz and 5Ghz wifi, make sure that both networks have UNIQUE SSID's. I recommend adding 5G in the name for the 5Ghz and optionally 2.4G on the 2.4Ghz SSID.
So for example, lets say you have named your WiFi: MyWifi, you will want to rename the 2.4Ghz to MyWifi 2.4G, and the 5Ghz to MyWifi 5G.
Now, on your pc, you should be able to see both networks as separate networks. Connect to the 5G and you're set. You can connect to both, but keep in mind that you cannot be connected to both. If for whatever reason one connection drops, your pc will likely switch to the other network. Therefor it is recommended to keep the 2.4Ghz one such that you don't remember the password. If your network disconnects then you know that you need to connect it again, something that will likely happen only once every blue moon anyway.
Alternatively you could disable the 2.4Ghz on your modem entirely, but that means you have no backwards compatible network in case anyone with a device comes in that can't connect to a 5Ghz network. Yes, they still exist.
answered Dec 4 at 21:52
LPChip
35.2k54984
If the author were to configure their adapter to prefer 802.11a, the SSID could be identical for both the 2.4 GHz and 5.0 GHz network, but due to 802.11a the adapter could only connect to the 5.0 GHz network (this should be the case)
– Ramhound
Dec 4 at 21:55
@Ramhound I found out by plenty of experimentation, that it really doesn't work too well to prefer one network over the other if they have the same SSID and password. In theory it should work, but in practice, it doesn't always do unfortunately.
– LPChip
Dec 4 at 21:56
In the end this is the only thing it worked. Now I have 2 different SSIDs for every band.
– Enrique Moreno Tent
Dec 8 at 13:39
1
As it should be. :) Glad you got it sorted.
– LPChip
Dec 8 at 15:10
add a comment |
up vote
1
down vote
accepted
up vote
1
down vote
accepted
I suspect this is because Windows is using the band 2.4Ghz
Your suspicious is correct. You are connected to the 2.4Ghz band, and as such your speeds are not that high.
What should I do to switch to 5Ghz?
First, on your router where you create the 2.4Ghz and 5Ghz wifi, make sure that both networks have UNIQUE SSID's. I recommend adding 5G in the name for the 5Ghz and optionally 2.4G on the 2.4Ghz SSID.
So for example, lets say you have named your WiFi: MyWifi, you will want to rename the 2.4Ghz to MyWifi 2.4G, and the 5Ghz to MyWifi 5G.
Now, on your pc, you should be able to see both networks as separate networks. Connect to the 5G and you're set. You can connect to both, but keep in mind that you cannot be connected to both. If for whatever reason one connection drops, your pc will likely switch to the other network. Therefor it is recommended to keep the 2.4Ghz one such that you don't remember the password. If your network disconnects then you know that you need to connect it again, something that will likely happen only once every blue moon anyway.
Alternatively you could disable the 2.4Ghz on your modem entirely, but that means you have no backwards compatible network in case anyone with a device comes in that can't connect to a 5Ghz network. Yes, they still exist.
answered Dec 4 at 21:52
LPChip
35.2k54984
I suspect this is because Windows is using the band 2.4Ghz
Your suspicious is correct. You are connected to the 2.4Ghz band, and as such your speeds are not that high.
What should I do to switch to 5Ghz?
First, on your router where you create the 2.4Ghz and 5Ghz wifi, make sure that both networks have UNIQUE SSID's. I recommend adding 5G in the name for the 5Ghz and optionally 2.4G on the 2.4Ghz SSID.
So for example, lets say you have named your WiFi: MyWifi, you will want to rename the 2.4Ghz to MyWifi 2.4G, and the 5Ghz to MyWifi 5G.
Now, on your pc, you should be able to see both networks as separate networks. Connect to the 5G and you're set. You can connect to both, but keep in mind that you cannot be connected to both. If for whatever reason one connection drops, your pc will likely switch to the other network. Therefor it is recommended to keep the 2.4Ghz one such that you don't remember the password. If your network disconnects then you know that you need to connect it again, something that will likely happen only once every blue moon anyway.
Alternatively you could disable the 2.4Ghz on your modem entirely, but that means you have no backwards compatible network in case anyone with a device comes in that can't connect to a 5Ghz network. Yes, they still exist.
answered Dec 4 at 21:52
LPChip
35.2k54984
answered Dec 4 at 21:52
LPChip
35.2k54984
answered Dec 4 at 21:52
LPChip
35.2k54984
answered Dec 4 at 21:52
LPChip
35.2k54984
35.2k54984
If the author were to configure their adapter to prefer 802.11a, the SSID could be identical for both the 2.4 GHz and 5.0 GHz network, but due to 802.11a the adapter could only connect to the 5.0 GHz network (this should be the case)
– Ramhound
Dec 4 at 21:55
@Ramhound I found out by plenty of experimentation, that it really doesn't work too well to prefer one network over the other if they have the same SSID and password. In theory it should work, but in practice, it doesn't always do unfortunately.
– LPChip
Dec 4 at 21:56
In the end this is the only thing it worked. Now I have 2 different SSIDs for every band.
– Enrique Moreno Tent
Dec 8 at 13:39
1
As it should be. :) Glad you got it sorted.
– LPChip
Dec 8 at 15:10
add a comment |
If the author were to configure their adapter to prefer 802.11a, the SSID could be identical for both the 2.4 GHz and 5.0 GHz network, but due to 802.11a the adapter could only connect to the 5.0 GHz network (this should be the case)
– Ramhound
Dec 4 at 21:55
@Ramhound I found out by plenty of experimentation, that it really doesn't work too well to prefer one network over the other if they have the same SSID and password. In theory it should work, but in practice, it doesn't always do unfortunately.
– LPChip
Dec 4 at 21:56
In the end this is the only thing it worked. Now I have 2 different SSIDs for every band.
– Enrique Moreno Tent
Dec 8 at 13:39
1
As it should be. :) Glad you got it sorted.
– LPChip
Dec 8 at 15:10
If the author were to configure their adapter to prefer 802.11a, the SSID could be identical for both the 2.4 GHz and 5.0 GHz network, but due to 802.11a the adapter could only connect to the 5.0 GHz network (this should be the case)
– Ramhound
Dec 4 at 21:55
If the author were to configure their adapter to prefer 802.11a, the SSID could be identical for both the 2.4 GHz and 5.0 GHz network, but due to 802.11a the adapter could only connect to the 5.0 GHz network (this should be the case)
– Ramhound
Dec 4 at 21:55
@Ramhound I found out by plenty of experimentation, that it really doesn't work too well to prefer one network over the other if they have the same SSID and password. In theory it should work, but in practice, it doesn't always do unfortunately.
– LPChip
Dec 4 at 21:56
@Ramhound I found out by plenty of experimentation, that it really doesn't work too well to prefer one network over the other if they have the same SSID and password. In theory it should work, but in practice, it doesn't always do unfortunately.
– LPChip
Dec 4 at 21:56
In the end this is the only thing it worked. Now I have 2 different SSIDs for every band.
– Enrique Moreno Tent
Dec 8 at 13:39
In the end this is the only thing it worked. Now I have 2 different SSIDs for every band.
– Enrique Moreno Tent
Dec 8 at 13:39
1
1
As it should be. :) Glad you got it sorted.
– LPChip
Dec 8 at 15:10
As it should be. :) Glad you got it sorted.
– LPChip
Dec 8 at 15:10
add a comment |
up vote
0
down vote
Try this, if possible with your WiFi card :
- Open Settings > Network & Internet
- Click Change adapter options
- Right-click the WiFi adapter and choose Properties
- In the Networking tab, click Configure...
- Go to the Advanced tab
- Click on Preferred Band
- Select "Prefer 5Ghz Band"
- Click OK
This is what it looks like on my computer:
Another possibility found in an
archived article,
is to disable the router's ability to connect to b/g networks,
so the only wireless network it sees are the a/c networks:
- Enter the Advanced tab
- Look for Disable bands and click it
- On the drop down list select "802.11b/g"
- Click OK
answered Dec 4 at 21:56
harrymc
252k11259560
They already tried this. See the screenshot in OP's post. They mention it didn't work.
– LPChip
Dec 4 at 21:58
@LPChip: Not the same. My above setting is in the Advanced tab, not in the Details tab. It is reported to work better for some people, but it's up to the poster to verify on his computer.
– harrymc
Dec 4 at 22:03
That was indeed my "Advanced tab"
– Enrique Moreno Tent
Dec 5 at 8:10
@EnriqueMorenoTent: The screenshot you posted was of the Details tab.
– harrymc
Dec 5 at 9:08
@harrymc I have updated the screenshot, to show you that it is indeed the "advanced" tab
– Enrique Moreno Tent
Dec 5 at 20:40
|
show 3 more comments
up vote
0
down vote
Try this, if possible with your WiFi card :
- Open Settings > Network & Internet
- Click Change adapter options
- Right-click the WiFi adapter and choose Properties
- In the Networking tab, click Configure...
- Go to the Advanced tab
- Click on Preferred Band
- Select "Prefer 5Ghz Band"
- Click OK
This is what it looks like on my computer:
Another possibility found in an
archived article,
is to disable the router's ability to connect to b/g networks,
so the only wireless network it sees are the a/c networks:
- Enter the Advanced tab
- Look for Disable bands and click it
- On the drop down list select "802.11b/g"
- Click OK
answered Dec 4 at 21:56
harrymc
252k11259560
They already tried this. See the screenshot in OP's post. They mention it didn't work.
– LPChip
Dec 4 at 21:58
@LPChip: Not the same. My above setting is in the Advanced tab, not in the Details tab. It is reported to work better for some people, but it's up to the poster to verify on his computer.
– harrymc
Dec 4 at 22:03
That was indeed my "Advanced tab"
– Enrique Moreno Tent
Dec 5 at 8:10
@EnriqueMorenoTent: The screenshot you posted was of the Details tab.
– harrymc
Dec 5 at 9:08
@harrymc I have updated the screenshot, to show you that it is indeed the "advanced" tab
– Enrique Moreno Tent
Dec 5 at 20:40
|
show 3 more comments
up vote
0
down vote
up vote
0
down vote
Try this, if possible with your WiFi card :
- Open Settings > Network & Internet
- Click Change adapter options
- Right-click the WiFi adapter and choose Properties
- In the Networking tab, click Configure...
- Go to the Advanced tab
- Click on Preferred Band
- Select "Prefer 5Ghz Band"
- Click OK
This is what it looks like on my computer:
Another possibility found in an
archived article,
is to disable the router's ability to connect to b/g networks,
so the only wireless network it sees are the a/c networks:
- Enter the Advanced tab
- Look for Disable bands and click it
- On the drop down list select "802.11b/g"
- Click OK
answered Dec 4 at 21:56
harrymc
252k11259560
Try this, if possible with your WiFi card :
- Open Settings > Network & Internet
- Click Change adapter options
- Right-click the WiFi adapter and choose Properties
- In the Networking tab, click Configure...
- Go to the Advanced tab
- Click on Preferred Band
- Select "Prefer 5Ghz Band"
- Click OK
This is what it looks like on my computer:
Another possibility found in an
archived article,
is to disable the router's ability to connect to b/g networks,
so the only wireless network it sees are the a/c networks:
- Enter the Advanced tab
- Look for Disable bands and click it
- On the drop down list select "802.11b/g"
- Click OK
answered Dec 4 at 21:56
harrymc
252k11259560
edited Dec 5 at 20:53
answered Dec 4 at 21:56
harrymc
252k11259560
answered Dec 4 at 21:56
harrymc
252k11259560
answered Dec 4 at 21:56
harrymc
252k11259560
252k11259560
They already tried this. See the screenshot in OP's post. They mention it didn't work.
– LPChip
Dec 4 at 21:58
@LPChip: Not the same. My above setting is in the Advanced tab, not in the Details tab. It is reported to work better for some people, but it's up to the poster to verify on his computer.
– harrymc
Dec 4 at 22:03
That was indeed my "Advanced tab"
– Enrique Moreno Tent
Dec 5 at 8:10
@EnriqueMorenoTent: The screenshot you posted was of the Details tab.
– harrymc
Dec 5 at 9:08
@harrymc I have updated the screenshot, to show you that it is indeed the "advanced" tab
– Enrique Moreno Tent
Dec 5 at 20:40
|
show 3 more comments
They already tried this. See the screenshot in OP's post. They mention it didn't work.
– LPChip
Dec 4 at 21:58
@LPChip: Not the same. My above setting is in the Advanced tab, not in the Details tab. It is reported to work better for some people, but it's up to the poster to verify on his computer.
– harrymc
Dec 4 at 22:03
That was indeed my "Advanced tab"
– Enrique Moreno Tent
Dec 5 at 8:10
@EnriqueMorenoTent: The screenshot you posted was of the Details tab.
– harrymc
Dec 5 at 9:08
@harrymc I have updated the screenshot, to show you that it is indeed the "advanced" tab
– Enrique Moreno Tent
Dec 5 at 20:40
They already tried this. See the screenshot in OP's post. They mention it didn't work.
– LPChip
Dec 4 at 21:58
They already tried this. See the screenshot in OP's post. They mention it didn't work.
– LPChip
Dec 4 at 21:58
@LPChip: Not the same. My above setting is in the Advanced tab, not in the Details tab. It is reported to work better for some people, but it's up to the poster to verify on his computer.
– harrymc
Dec 4 at 22:03
@LPChip: Not the same. My above setting is in the Advanced tab, not in the Details tab. It is reported to work better for some people, but it's up to the poster to verify on his computer.
– harrymc
Dec 4 at 22:03
That was indeed my "Advanced tab"
– Enrique Moreno Tent
Dec 5 at 8:10
That was indeed my "Advanced tab"
– Enrique Moreno Tent
Dec 5 at 8:10
@EnriqueMorenoTent: The screenshot you posted was of the Details tab.
– harrymc
Dec 5 at 9:08
@EnriqueMorenoTent: The screenshot you posted was of the Details tab.
– harrymc
Dec 5 at 9:08
@harrymc I have updated the screenshot, to show you that it is indeed the "advanced" tab
– Enrique Moreno Tent
Dec 5 at 20:40
@harrymc I have updated the screenshot, to show you that it is indeed the "advanced" tab
– Enrique Moreno Tent
Dec 5 at 20:40
|
show 3 more comments
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Does your router have a 2.4 GHz band and a 5 GHz band? You can't go into the device settings and flip to one or another. They are two separate networks from your router, and you have to connect to the one that is 5 GHz. In your screenshot, you're connected to the 2.4 GHz network.
– DrZoo
Dec 4 at 21:27
It appears your modem is also dual-band. Disable the 2.4 GHz network, and the 802.11ac adapter should connect to the only network that is available. This is evident by the fact 802.11ac is 5.0 GHz only, but you are connected to an 802.11n network at 2.4 GHz
– Ramhound
Dec 4 at 21:28