Disk visible system_profiler but neither diskutil nor Disk Utility can see it
I have an external USB disk that is not responding (macOS). It was making clicking noises earlier, but now it sounds normal.
It powers up to a solid blue light, and sounds normal. edit It does that at first, but after awhile the light begins flashing and then I can hear clicking or thunking noises inside (blech).
I can see the disk via system_profiler e.g.
$ system_profiler SPUSBDataType | more
USB 3.1 Bus:
Host Controller Driver: AppleUSBXHCITR
PCI Device ID: 0x15ec
PCI Revision ID: 0x0006
PCI Vendor ID: 0x8086
Bus Number: 0x01
Expansion Desk:
Product ID: 0x331a
Vendor ID: 0x0bc2 (Seagate LLC)
Version: 9.11
Serial Number: NA8X507J
Speed: Up to 5 Gb/sec
Manufacturer: Seagate
Location ID: 0x01200000 / 7
Current Available (mA): 900
Current Required (mA): 8
Extra Operating Current (mA): 0
But it's not visible via diskutil. It only shows the internal hard drive.
How do I get this to be at least visible to diskutil (or Disk Utility.app) so I can attempt a repair?
macos hard-drive
asked Dec 25 '18 at 20:29
BillBill
1032
add a comment |
I have an external USB disk that is not responding (macOS). It was making clicking noises earlier, but now it sounds normal.
It powers up to a solid blue light, and sounds normal. edit It does that at first, but after awhile the light begins flashing and then I can hear clicking or thunking noises inside (blech).
I can see the disk via system_profiler e.g.
$ system_profiler SPUSBDataType | more
USB 3.1 Bus:
Host Controller Driver: AppleUSBXHCITR
PCI Device ID: 0x15ec
PCI Revision ID: 0x0006
PCI Vendor ID: 0x8086
Bus Number: 0x01
Expansion Desk:
Product ID: 0x331a
Vendor ID: 0x0bc2 (Seagate LLC)
Version: 9.11
Serial Number: NA8X507J
Speed: Up to 5 Gb/sec
Manufacturer: Seagate
Location ID: 0x01200000 / 7
Current Available (mA): 900
Current Required (mA): 8
Extra Operating Current (mA): 0
But it's not visible via diskutil. It only shows the internal hard drive.
How do I get this to be at least visible to diskutil (or Disk Utility.app) so I can attempt a repair?
macos hard-drive
asked Dec 25 '18 at 20:29
BillBill
1032
add a comment |
I have an external USB disk that is not responding (macOS). It was making clicking noises earlier, but now it sounds normal.
It powers up to a solid blue light, and sounds normal. edit It does that at first, but after awhile the light begins flashing and then I can hear clicking or thunking noises inside (blech).
I can see the disk via system_profiler e.g.
$ system_profiler SPUSBDataType | more
USB 3.1 Bus:
Host Controller Driver: AppleUSBXHCITR
PCI Device ID: 0x15ec
PCI Revision ID: 0x0006
PCI Vendor ID: 0x8086
Bus Number: 0x01
Expansion Desk:
Product ID: 0x331a
Vendor ID: 0x0bc2 (Seagate LLC)
Version: 9.11
Serial Number: NA8X507J
Speed: Up to 5 Gb/sec
Manufacturer: Seagate
Location ID: 0x01200000 / 7
Current Available (mA): 900
Current Required (mA): 8
Extra Operating Current (mA): 0
But it's not visible via diskutil. It only shows the internal hard drive.
How do I get this to be at least visible to diskutil (or Disk Utility.app) so I can attempt a repair?
macos hard-drive
asked Dec 25 '18 at 20:29
BillBill
1032
I have an external USB disk that is not responding (macOS). It was making clicking noises earlier, but now it sounds normal.
It powers up to a solid blue light, and sounds normal. edit It does that at first, but after awhile the light begins flashing and then I can hear clicking or thunking noises inside (blech).
I can see the disk via system_profiler e.g.
$ system_profiler SPUSBDataType | more
USB 3.1 Bus:
Host Controller Driver: AppleUSBXHCITR
PCI Device ID: 0x15ec
PCI Revision ID: 0x0006
PCI Vendor ID: 0x8086
Bus Number: 0x01
Expansion Desk:
Product ID: 0x331a
Vendor ID: 0x0bc2 (Seagate LLC)
Version: 9.11
Serial Number: NA8X507J
Speed: Up to 5 Gb/sec
Manufacturer: Seagate
Location ID: 0x01200000 / 7
Current Available (mA): 900
Current Required (mA): 8
Extra Operating Current (mA): 0
But it's not visible via diskutil. It only shows the internal hard drive.
How do I get this to be at least visible to diskutil (or Disk Utility.app) so I can attempt a repair?
macos hard-drive
macos hard-drive
asked Dec 25 '18 at 20:29
BillBill
1032
asked Dec 25 '18 at 20:29
BillBill
1032
asked Dec 25 '18 at 20:29
BillBill
1032
asked Dec 25 '18 at 20:29
BillBill
1032
asked Dec 25 '18 at 20:29
BillBill
1032
1032
add a comment |
add a comment |
2 Answers
2
active
oldest
votes
Actually the system profiler doesn't see the disk at all - what it indeed does see, is the USB device that fronts it.
Think of it as a chain of devices: System -> USB Controller -> USB cable -> USB/SATA adapter -> SATA disk, with only the last link in the chain failing. Obviously the USB subsystem would see the USB device, but would be unable to assign it to a block device handle. So it will show up on the USB device tree, but not on the block device tree.
This of course implies, that you can't make it visible in any program, that accesses only block devices - that includes disk utility.
answered Dec 25 '18 at 22:35
Eugen RieckEugen Rieck
10k22128
i.e. it's dead. ;-)
– Bill
Dec 25 '18 at 23:36
add a comment |
The disk is very probably dead.
There is an app called DriveDx that you can download (free trial) from https://binaryfruit.com/. Download it with the built-in kext. This app may see it and give info about the disk.
answered Dec 27 '18 at 14:18
LexSLexS
1
Welcome to Super User! Please read how to recommend software in answers, particularly the bits in bold; then edit your answer to follow the guidelines there. Thanks!
– bertieb
Dec 27 '18 at 15:04
add a comment |
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2 Answers
2
active
oldest
votes
2 Answers
2
active
oldest
votes
active
oldest
votes
active
oldest
votes
Actually the system profiler doesn't see the disk at all - what it indeed does see, is the USB device that fronts it.
Think of it as a chain of devices: System -> USB Controller -> USB cable -> USB/SATA adapter -> SATA disk, with only the last link in the chain failing. Obviously the USB subsystem would see the USB device, but would be unable to assign it to a block device handle. So it will show up on the USB device tree, but not on the block device tree.
This of course implies, that you can't make it visible in any program, that accesses only block devices - that includes disk utility.
answered Dec 25 '18 at 22:35
Eugen RieckEugen Rieck
10k22128
i.e. it's dead. ;-)
– Bill
Dec 25 '18 at 23:36
add a comment |
Actually the system profiler doesn't see the disk at all - what it indeed does see, is the USB device that fronts it.
Think of it as a chain of devices: System -> USB Controller -> USB cable -> USB/SATA adapter -> SATA disk, with only the last link in the chain failing. Obviously the USB subsystem would see the USB device, but would be unable to assign it to a block device handle. So it will show up on the USB device tree, but not on the block device tree.
This of course implies, that you can't make it visible in any program, that accesses only block devices - that includes disk utility.
answered Dec 25 '18 at 22:35
Eugen RieckEugen Rieck
10k22128
i.e. it's dead. ;-)
– Bill
Dec 25 '18 at 23:36
add a comment |
Actually the system profiler doesn't see the disk at all - what it indeed does see, is the USB device that fronts it.
Think of it as a chain of devices: System -> USB Controller -> USB cable -> USB/SATA adapter -> SATA disk, with only the last link in the chain failing. Obviously the USB subsystem would see the USB device, but would be unable to assign it to a block device handle. So it will show up on the USB device tree, but not on the block device tree.
This of course implies, that you can't make it visible in any program, that accesses only block devices - that includes disk utility.
answered Dec 25 '18 at 22:35
Eugen RieckEugen Rieck
10k22128
Actually the system profiler doesn't see the disk at all - what it indeed does see, is the USB device that fronts it.
Think of it as a chain of devices: System -> USB Controller -> USB cable -> USB/SATA adapter -> SATA disk, with only the last link in the chain failing. Obviously the USB subsystem would see the USB device, but would be unable to assign it to a block device handle. So it will show up on the USB device tree, but not on the block device tree.
This of course implies, that you can't make it visible in any program, that accesses only block devices - that includes disk utility.
answered Dec 25 '18 at 22:35
Eugen RieckEugen Rieck
10k22128
answered Dec 25 '18 at 22:35
Eugen RieckEugen Rieck
10k22128
answered Dec 25 '18 at 22:35
Eugen RieckEugen Rieck
10k22128
answered Dec 25 '18 at 22:35
Eugen RieckEugen Rieck
10k22128
10k22128
i.e. it's dead. ;-)
– Bill
Dec 25 '18 at 23:36
add a comment |
i.e. it's dead. ;-)
– Bill
Dec 25 '18 at 23:36
i.e. it's dead. ;-)
– Bill
Dec 25 '18 at 23:36
i.e. it's dead. ;-)
– Bill
Dec 25 '18 at 23:36
add a comment |
The disk is very probably dead.
There is an app called DriveDx that you can download (free trial) from https://binaryfruit.com/. Download it with the built-in kext. This app may see it and give info about the disk.
answered Dec 27 '18 at 14:18
LexSLexS
1
Welcome to Super User! Please read how to recommend software in answers, particularly the bits in bold; then edit your answer to follow the guidelines there. Thanks!
– bertieb
Dec 27 '18 at 15:04
add a comment |
The disk is very probably dead.
There is an app called DriveDx that you can download (free trial) from https://binaryfruit.com/. Download it with the built-in kext. This app may see it and give info about the disk.
answered Dec 27 '18 at 14:18
LexSLexS
1
Welcome to Super User! Please read how to recommend software in answers, particularly the bits in bold; then edit your answer to follow the guidelines there. Thanks!
– bertieb
Dec 27 '18 at 15:04
add a comment |
The disk is very probably dead.
There is an app called DriveDx that you can download (free trial) from https://binaryfruit.com/. Download it with the built-in kext. This app may see it and give info about the disk.
answered Dec 27 '18 at 14:18
LexSLexS
1
The disk is very probably dead.
There is an app called DriveDx that you can download (free trial) from https://binaryfruit.com/. Download it with the built-in kext. This app may see it and give info about the disk.
answered Dec 27 '18 at 14:18
LexSLexS
1
answered Dec 27 '18 at 14:18
LexSLexS
1
answered Dec 27 '18 at 14:18
LexSLexS
1
answered Dec 27 '18 at 14:18
LexSLexS
1
1
Welcome to Super User! Please read how to recommend software in answers, particularly the bits in bold; then edit your answer to follow the guidelines there. Thanks!
– bertieb
Dec 27 '18 at 15:04
add a comment |
Welcome to Super User! Please read how to recommend software in answers, particularly the bits in bold; then edit your answer to follow the guidelines there. Thanks!
– bertieb
Dec 27 '18 at 15:04
Welcome to Super User! Please read how to recommend software in answers, particularly the bits in bold; then edit your answer to follow the guidelines there. Thanks!
– bertieb
Dec 27 '18 at 15:04
Welcome to Super User! Please read how to recommend software in answers, particularly the bits in bold; then edit your answer to follow the guidelines there. Thanks!
– bertieb
Dec 27 '18 at 15:04
add a comment |
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