New LaCie drive fails to mount on Mac OSX 10.8
I have a new LaCie d2 Quadra 4 TB external harddrive.
When I connect it to my Macbook pro with Friewire 800 cable (provided), the drive beeps about 20 times, then I get "The disk you inserted was not readable by this computer."
When I open Disk Utility, the drive appears there, unformatted and with no partition. Most of the tabs of Disk Utility have greyed out buttons, so there's nothing much I can do. See the screenshots below.
I have tried using 3rd party data recovery apps like Disk Warrior and DiskTools pro, and these programs don't recognize the drive so nothing to do there.
Is there any way I can force the reformatting of this drive so it will be usable? (I am comfortable on the command line.)
Since it appears in Disk Utility, doesn't that mean it's functional on some level?
mac partitioning external-hard-drive formatting lacie
edited Sep 8 at 9:50
phuclv
8,93563789
asked Oct 27 '14 at 3:39
ted.strauss
1615
add a comment |
I have a new LaCie d2 Quadra 4 TB external harddrive.
When I connect it to my Macbook pro with Friewire 800 cable (provided), the drive beeps about 20 times, then I get "The disk you inserted was not readable by this computer."
When I open Disk Utility, the drive appears there, unformatted and with no partition. Most of the tabs of Disk Utility have greyed out buttons, so there's nothing much I can do. See the screenshots below.
I have tried using 3rd party data recovery apps like Disk Warrior and DiskTools pro, and these programs don't recognize the drive so nothing to do there.
Is there any way I can force the reformatting of this drive so it will be usable? (I am comfortable on the command line.)
Since it appears in Disk Utility, doesn't that mean it's functional on some level?
mac partitioning external-hard-drive formatting lacie
edited Sep 8 at 9:50
phuclv
8,93563789
asked Oct 27 '14 at 3:39
ted.strauss
1615
1
The disk shows up because it has a "controller" that allows the computer to identify a FireWire/USB device is connected. The "controller" board is a bridge that translates the internal SATA to the different connections you have (FireWire, SATA etc.). Have you tried plugging the disk in to another computer? Have you tried connecting to your Mac via USB instead of the FireWire? If you've exhausted all possibilities then take it back and get them to try to partition the disk (accept a replacement or refund if not). As it's new and not doing what it should then it'll be a warranty call.
– Kinnectus
Oct 30 '14 at 16:26
Thanks. When it's connected via USB, it doesn't show up at all in Disk Utility. I will try it on a couple other computers when I get a chance. Replacement may not be an option, since I wasn't the original purchaser.
– ted.strauss
Oct 30 '14 at 17:31
It should have done, quite surprising. It may be the controller board. Need to rule it out so try other machines - a mix of USB, FireWire and eSATA.
– Kinnectus
Oct 30 '14 at 18:06
"I have tried using 3rd party data recovery apps like Disk Warrior and DiskTools pro..." - Why? You said the drive was new. What data are you trying to recover? It is not surprising recovery failed.
– jww
Oct 10 at 19:56
add a comment |
I have a new LaCie d2 Quadra 4 TB external harddrive.
When I connect it to my Macbook pro with Friewire 800 cable (provided), the drive beeps about 20 times, then I get "The disk you inserted was not readable by this computer."
When I open Disk Utility, the drive appears there, unformatted and with no partition. Most of the tabs of Disk Utility have greyed out buttons, so there's nothing much I can do. See the screenshots below.
I have tried using 3rd party data recovery apps like Disk Warrior and DiskTools pro, and these programs don't recognize the drive so nothing to do there.
Is there any way I can force the reformatting of this drive so it will be usable? (I am comfortable on the command line.)
Since it appears in Disk Utility, doesn't that mean it's functional on some level?
mac partitioning external-hard-drive formatting lacie
edited Sep 8 at 9:50
phuclv
8,93563789
asked Oct 27 '14 at 3:39
ted.strauss
1615
I have a new LaCie d2 Quadra 4 TB external harddrive.
When I connect it to my Macbook pro with Friewire 800 cable (provided), the drive beeps about 20 times, then I get "The disk you inserted was not readable by this computer."
When I open Disk Utility, the drive appears there, unformatted and with no partition. Most of the tabs of Disk Utility have greyed out buttons, so there's nothing much I can do. See the screenshots below.
I have tried using 3rd party data recovery apps like Disk Warrior and DiskTools pro, and these programs don't recognize the drive so nothing to do there.
Is there any way I can force the reformatting of this drive so it will be usable? (I am comfortable on the command line.)
Since it appears in Disk Utility, doesn't that mean it's functional on some level?
mac partitioning external-hard-drive formatting lacie
mac partitioning external-hard-drive formatting lacie
edited Sep 8 at 9:50
phuclv
8,93563789
asked Oct 27 '14 at 3:39
ted.strauss
1615
edited Sep 8 at 9:50
phuclv
8,93563789
asked Oct 27 '14 at 3:39
ted.strauss
1615
edited Sep 8 at 9:50
phuclv
8,93563789
edited Sep 8 at 9:50
phuclv
8,93563789
edited Sep 8 at 9:50
phuclv
8,93563789
8,93563789
asked Oct 27 '14 at 3:39
ted.strauss
1615
asked Oct 27 '14 at 3:39
ted.strauss
1615
asked Oct 27 '14 at 3:39
ted.strauss
1615
1615
1
The disk shows up because it has a "controller" that allows the computer to identify a FireWire/USB device is connected. The "controller" board is a bridge that translates the internal SATA to the different connections you have (FireWire, SATA etc.). Have you tried plugging the disk in to another computer? Have you tried connecting to your Mac via USB instead of the FireWire? If you've exhausted all possibilities then take it back and get them to try to partition the disk (accept a replacement or refund if not). As it's new and not doing what it should then it'll be a warranty call.
– Kinnectus
Oct 30 '14 at 16:26
Thanks. When it's connected via USB, it doesn't show up at all in Disk Utility. I will try it on a couple other computers when I get a chance. Replacement may not be an option, since I wasn't the original purchaser.
– ted.strauss
Oct 30 '14 at 17:31
It should have done, quite surprising. It may be the controller board. Need to rule it out so try other machines - a mix of USB, FireWire and eSATA.
– Kinnectus
Oct 30 '14 at 18:06
"I have tried using 3rd party data recovery apps like Disk Warrior and DiskTools pro..." - Why? You said the drive was new. What data are you trying to recover? It is not surprising recovery failed.
– jww
Oct 10 at 19:56
add a comment |
1
The disk shows up because it has a "controller" that allows the computer to identify a FireWire/USB device is connected. The "controller" board is a bridge that translates the internal SATA to the different connections you have (FireWire, SATA etc.). Have you tried plugging the disk in to another computer? Have you tried connecting to your Mac via USB instead of the FireWire? If you've exhausted all possibilities then take it back and get them to try to partition the disk (accept a replacement or refund if not). As it's new and not doing what it should then it'll be a warranty call.
– Kinnectus
Oct 30 '14 at 16:26
Thanks. When it's connected via USB, it doesn't show up at all in Disk Utility. I will try it on a couple other computers when I get a chance. Replacement may not be an option, since I wasn't the original purchaser.
– ted.strauss
Oct 30 '14 at 17:31
It should have done, quite surprising. It may be the controller board. Need to rule it out so try other machines - a mix of USB, FireWire and eSATA.
– Kinnectus
Oct 30 '14 at 18:06
"I have tried using 3rd party data recovery apps like Disk Warrior and DiskTools pro..." - Why? You said the drive was new. What data are you trying to recover? It is not surprising recovery failed.
– jww
Oct 10 at 19:56
1
1
The disk shows up because it has a "controller" that allows the computer to identify a FireWire/USB device is connected. The "controller" board is a bridge that translates the internal SATA to the different connections you have (FireWire, SATA etc.). Have you tried plugging the disk in to another computer? Have you tried connecting to your Mac via USB instead of the FireWire? If you've exhausted all possibilities then take it back and get them to try to partition the disk (accept a replacement or refund if not). As it's new and not doing what it should then it'll be a warranty call.
– Kinnectus
Oct 30 '14 at 16:26
The disk shows up because it has a "controller" that allows the computer to identify a FireWire/USB device is connected. The "controller" board is a bridge that translates the internal SATA to the different connections you have (FireWire, SATA etc.). Have you tried plugging the disk in to another computer? Have you tried connecting to your Mac via USB instead of the FireWire? If you've exhausted all possibilities then take it back and get them to try to partition the disk (accept a replacement or refund if not). As it's new and not doing what it should then it'll be a warranty call.
– Kinnectus
Oct 30 '14 at 16:26
Thanks. When it's connected via USB, it doesn't show up at all in Disk Utility. I will try it on a couple other computers when I get a chance. Replacement may not be an option, since I wasn't the original purchaser.
– ted.strauss
Oct 30 '14 at 17:31
Thanks. When it's connected via USB, it doesn't show up at all in Disk Utility. I will try it on a couple other computers when I get a chance. Replacement may not be an option, since I wasn't the original purchaser.
– ted.strauss
Oct 30 '14 at 17:31
It should have done, quite surprising. It may be the controller board. Need to rule it out so try other machines - a mix of USB, FireWire and eSATA.
– Kinnectus
Oct 30 '14 at 18:06
It should have done, quite surprising. It may be the controller board. Need to rule it out so try other machines - a mix of USB, FireWire and eSATA.
– Kinnectus
Oct 30 '14 at 18:06
"I have tried using 3rd party data recovery apps like Disk Warrior and DiskTools pro..." - Why? You said the drive was new. What data are you trying to recover? It is not surprising recovery failed.
– jww
Oct 10 at 19:56
"I have tried using 3rd party data recovery apps like Disk Warrior and DiskTools pro..." - Why? You said the drive was new. What data are you trying to recover? It is not surprising recovery failed.
– jww
Oct 10 at 19:56
add a comment |
3 Answers
3
active
oldest
votes
posted as answer to allow formatting...
Did you try the LaCie utility?
extract from the install pdf
- Before using your drive, LaCie Setup Assistant software must be launched to format your drive. It will:
• Optimize your drive according to your needs
• Copy the manual and utilities onto your drive.
To launch LaCie Setup Assistant:
Windows users: Double-click the LaCie drive icon in My Computer/Computer.
Mac users: Double-click the “LaCie Setup Assistant” icon on your desktop.
NOTE: If you do not launch LaCie Setup Assistant or if you quit LaCie Setup Assistant after the formatting has begun, your drive will not be ready to use and will require manual formatting. The user manual and utilities will not be available on your drive and will have to be downloaded from the LaCie website: www.lacie.com.
NOTE: Running LaCie Setup Assistant does not prevent you from using your computer’s native disk utility program to format or partition your LaCie drive. Simply follow the Setup Assistant through completion, then use your computer’s native disk utility (Disk Management for Windows or Disk Utility for Mac) to reformat your drive.
The last part is worrying, though. Whatever the issue is, it's causing the system to think the drive is read-only right now.
answered Oct 27 '14 at 19:51
Tetsujin
15.3k53261
If the LaCie setup assistant had worked, I would not have needed to post this question.
– ted.strauss
Oct 30 '14 at 16:17
I'f you'd mentioned what you'd tried in the question...
– Tetsujin
Oct 30 '14 at 21:36
you're right. sorry, and thanks for your answer.
– ted.strauss
Oct 31 '14 at 14:04
If the LaCie tools can't deal with it either, I'd suspect a lemon & send it back.
– Tetsujin
Oct 31 '14 at 14:14
Those drives have an odd power supply - I have had two that have packed up - The psu has 5v and 12v, and the 5v becomes 8v ....
– JohnnyVegas
Oct 8 at 21:16
add a comment |
That "beeping" is the drive attempting to spin up. (i.e. "boot" since the firmware is stored on the disk) Your disk is dead; have it replaced. Did you notice it shows as "4.14 GB" -- 1/1000th the size it should be?
answered Nov 5 '14 at 5:44
Ricky Beam
60938
It doesn’t always mean the drive itself is dead. Remember: This is a drive—or series of drives—in an enclosure with an external AC power adapter. It could mean a faulty AC power adapter. I have seen drives that were seemingly “dead” like this snap back to life when hooked up to another AC power adapter.
– JakeGould
Nov 5 '14 at 5:57
I've never seen one report an incorrect size when it couldn't spin up. (I had one report zero, but Maxtor failed to program that drive.)
– Ricky Beam
Nov 5 '14 at 8:23
add a comment |
…the drive beeps about 20 times, then I get “The disk you inserted was not readable by this computer.”
This might mean the drive is dead, but those beeps can also happen if the drive is not getting enough power. Meaning the AC adapter is dead or somehow not supplying enough power for the enclosure to operate correctly. I looked at the official LaCie site and while they mention power adapters, they don’t seem to provide specs. I am guessing the power supply is this one; 712430: 80W-12V/6.67A.
Next steps are your call, but I would see if you could plug that power supply into another AC source entirely—other than the strip connected to your system’s AC supply—and see if that helps.
answered Nov 5 '14 at 5:54
JakeGould
30.9k1093137
add a comment |
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3 Answers
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active
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votes
3 Answers
3
active
oldest
votes
active
oldest
votes
active
oldest
votes
posted as answer to allow formatting...
Did you try the LaCie utility?
extract from the install pdf
- Before using your drive, LaCie Setup Assistant software must be launched to format your drive. It will:
• Optimize your drive according to your needs
• Copy the manual and utilities onto your drive.
To launch LaCie Setup Assistant:
Windows users: Double-click the LaCie drive icon in My Computer/Computer.
Mac users: Double-click the “LaCie Setup Assistant” icon on your desktop.
NOTE: If you do not launch LaCie Setup Assistant or if you quit LaCie Setup Assistant after the formatting has begun, your drive will not be ready to use and will require manual formatting. The user manual and utilities will not be available on your drive and will have to be downloaded from the LaCie website: www.lacie.com.
NOTE: Running LaCie Setup Assistant does not prevent you from using your computer’s native disk utility program to format or partition your LaCie drive. Simply follow the Setup Assistant through completion, then use your computer’s native disk utility (Disk Management for Windows or Disk Utility for Mac) to reformat your drive.
The last part is worrying, though. Whatever the issue is, it's causing the system to think the drive is read-only right now.
answered Oct 27 '14 at 19:51
Tetsujin
15.3k53261
If the LaCie setup assistant had worked, I would not have needed to post this question.
– ted.strauss
Oct 30 '14 at 16:17
I'f you'd mentioned what you'd tried in the question...
– Tetsujin
Oct 30 '14 at 21:36
you're right. sorry, and thanks for your answer.
– ted.strauss
Oct 31 '14 at 14:04
If the LaCie tools can't deal with it either, I'd suspect a lemon & send it back.
– Tetsujin
Oct 31 '14 at 14:14
Those drives have an odd power supply - I have had two that have packed up - The psu has 5v and 12v, and the 5v becomes 8v ....
– JohnnyVegas
Oct 8 at 21:16
add a comment |
posted as answer to allow formatting...
Did you try the LaCie utility?
extract from the install pdf
- Before using your drive, LaCie Setup Assistant software must be launched to format your drive. It will:
• Optimize your drive according to your needs
• Copy the manual and utilities onto your drive.
To launch LaCie Setup Assistant:
Windows users: Double-click the LaCie drive icon in My Computer/Computer.
Mac users: Double-click the “LaCie Setup Assistant” icon on your desktop.
NOTE: If you do not launch LaCie Setup Assistant or if you quit LaCie Setup Assistant after the formatting has begun, your drive will not be ready to use and will require manual formatting. The user manual and utilities will not be available on your drive and will have to be downloaded from the LaCie website: www.lacie.com.
NOTE: Running LaCie Setup Assistant does not prevent you from using your computer’s native disk utility program to format or partition your LaCie drive. Simply follow the Setup Assistant through completion, then use your computer’s native disk utility (Disk Management for Windows or Disk Utility for Mac) to reformat your drive.
The last part is worrying, though. Whatever the issue is, it's causing the system to think the drive is read-only right now.
answered Oct 27 '14 at 19:51
Tetsujin
15.3k53261
If the LaCie setup assistant had worked, I would not have needed to post this question.
– ted.strauss
Oct 30 '14 at 16:17
I'f you'd mentioned what you'd tried in the question...
– Tetsujin
Oct 30 '14 at 21:36
you're right. sorry, and thanks for your answer.
– ted.strauss
Oct 31 '14 at 14:04
If the LaCie tools can't deal with it either, I'd suspect a lemon & send it back.
– Tetsujin
Oct 31 '14 at 14:14
Those drives have an odd power supply - I have had two that have packed up - The psu has 5v and 12v, and the 5v becomes 8v ....
– JohnnyVegas
Oct 8 at 21:16
add a comment |
posted as answer to allow formatting...
Did you try the LaCie utility?
extract from the install pdf
- Before using your drive, LaCie Setup Assistant software must be launched to format your drive. It will:
• Optimize your drive according to your needs
• Copy the manual and utilities onto your drive.
To launch LaCie Setup Assistant:
Windows users: Double-click the LaCie drive icon in My Computer/Computer.
Mac users: Double-click the “LaCie Setup Assistant” icon on your desktop.
NOTE: If you do not launch LaCie Setup Assistant or if you quit LaCie Setup Assistant after the formatting has begun, your drive will not be ready to use and will require manual formatting. The user manual and utilities will not be available on your drive and will have to be downloaded from the LaCie website: www.lacie.com.
NOTE: Running LaCie Setup Assistant does not prevent you from using your computer’s native disk utility program to format or partition your LaCie drive. Simply follow the Setup Assistant through completion, then use your computer’s native disk utility (Disk Management for Windows or Disk Utility for Mac) to reformat your drive.
The last part is worrying, though. Whatever the issue is, it's causing the system to think the drive is read-only right now.
answered Oct 27 '14 at 19:51
Tetsujin
15.3k53261
posted as answer to allow formatting...
Did you try the LaCie utility?
extract from the install pdf
- Before using your drive, LaCie Setup Assistant software must be launched to format your drive. It will:
• Optimize your drive according to your needs
• Copy the manual and utilities onto your drive.
To launch LaCie Setup Assistant:
Windows users: Double-click the LaCie drive icon in My Computer/Computer.
Mac users: Double-click the “LaCie Setup Assistant” icon on your desktop.
NOTE: If you do not launch LaCie Setup Assistant or if you quit LaCie Setup Assistant after the formatting has begun, your drive will not be ready to use and will require manual formatting. The user manual and utilities will not be available on your drive and will have to be downloaded from the LaCie website: www.lacie.com.
NOTE: Running LaCie Setup Assistant does not prevent you from using your computer’s native disk utility program to format or partition your LaCie drive. Simply follow the Setup Assistant through completion, then use your computer’s native disk utility (Disk Management for Windows or Disk Utility for Mac) to reformat your drive.
The last part is worrying, though. Whatever the issue is, it's causing the system to think the drive is read-only right now.
answered Oct 27 '14 at 19:51
Tetsujin
15.3k53261
answered Oct 27 '14 at 19:51
Tetsujin
15.3k53261
answered Oct 27 '14 at 19:51
Tetsujin
15.3k53261
answered Oct 27 '14 at 19:51
Tetsujin
15.3k53261
15.3k53261
If the LaCie setup assistant had worked, I would not have needed to post this question.
– ted.strauss
Oct 30 '14 at 16:17
I'f you'd mentioned what you'd tried in the question...
– Tetsujin
Oct 30 '14 at 21:36
you're right. sorry, and thanks for your answer.
– ted.strauss
Oct 31 '14 at 14:04
If the LaCie tools can't deal with it either, I'd suspect a lemon & send it back.
– Tetsujin
Oct 31 '14 at 14:14
Those drives have an odd power supply - I have had two that have packed up - The psu has 5v and 12v, and the 5v becomes 8v ....
– JohnnyVegas
Oct 8 at 21:16
add a comment |
If the LaCie setup assistant had worked, I would not have needed to post this question.
– ted.strauss
Oct 30 '14 at 16:17
I'f you'd mentioned what you'd tried in the question...
– Tetsujin
Oct 30 '14 at 21:36
you're right. sorry, and thanks for your answer.
– ted.strauss
Oct 31 '14 at 14:04
If the LaCie tools can't deal with it either, I'd suspect a lemon & send it back.
– Tetsujin
Oct 31 '14 at 14:14
Those drives have an odd power supply - I have had two that have packed up - The psu has 5v and 12v, and the 5v becomes 8v ....
– JohnnyVegas
Oct 8 at 21:16
If the LaCie setup assistant had worked, I would not have needed to post this question.
– ted.strauss
Oct 30 '14 at 16:17
If the LaCie setup assistant had worked, I would not have needed to post this question.
– ted.strauss
Oct 30 '14 at 16:17
I'f you'd mentioned what you'd tried in the question...
– Tetsujin
Oct 30 '14 at 21:36
I'f you'd mentioned what you'd tried in the question...
– Tetsujin
Oct 30 '14 at 21:36
you're right. sorry, and thanks for your answer.
– ted.strauss
Oct 31 '14 at 14:04
you're right. sorry, and thanks for your answer.
– ted.strauss
Oct 31 '14 at 14:04
If the LaCie tools can't deal with it either, I'd suspect a lemon & send it back.
– Tetsujin
Oct 31 '14 at 14:14
If the LaCie tools can't deal with it either, I'd suspect a lemon & send it back.
– Tetsujin
Oct 31 '14 at 14:14
Those drives have an odd power supply - I have had two that have packed up - The psu has 5v and 12v, and the 5v becomes 8v ....
– JohnnyVegas
Oct 8 at 21:16
Those drives have an odd power supply - I have had two that have packed up - The psu has 5v and 12v, and the 5v becomes 8v ....
– JohnnyVegas
Oct 8 at 21:16
add a comment |
That "beeping" is the drive attempting to spin up. (i.e. "boot" since the firmware is stored on the disk) Your disk is dead; have it replaced. Did you notice it shows as "4.14 GB" -- 1/1000th the size it should be?
answered Nov 5 '14 at 5:44
Ricky Beam
60938
It doesn’t always mean the drive itself is dead. Remember: This is a drive—or series of drives—in an enclosure with an external AC power adapter. It could mean a faulty AC power adapter. I have seen drives that were seemingly “dead” like this snap back to life when hooked up to another AC power adapter.
– JakeGould
Nov 5 '14 at 5:57
I've never seen one report an incorrect size when it couldn't spin up. (I had one report zero, but Maxtor failed to program that drive.)
– Ricky Beam
Nov 5 '14 at 8:23
add a comment |
That "beeping" is the drive attempting to spin up. (i.e. "boot" since the firmware is stored on the disk) Your disk is dead; have it replaced. Did you notice it shows as "4.14 GB" -- 1/1000th the size it should be?
answered Nov 5 '14 at 5:44
Ricky Beam
60938
It doesn’t always mean the drive itself is dead. Remember: This is a drive—or series of drives—in an enclosure with an external AC power adapter. It could mean a faulty AC power adapter. I have seen drives that were seemingly “dead” like this snap back to life when hooked up to another AC power adapter.
– JakeGould
Nov 5 '14 at 5:57
I've never seen one report an incorrect size when it couldn't spin up. (I had one report zero, but Maxtor failed to program that drive.)
– Ricky Beam
Nov 5 '14 at 8:23
add a comment |
That "beeping" is the drive attempting to spin up. (i.e. "boot" since the firmware is stored on the disk) Your disk is dead; have it replaced. Did you notice it shows as "4.14 GB" -- 1/1000th the size it should be?
answered Nov 5 '14 at 5:44
Ricky Beam
60938
That "beeping" is the drive attempting to spin up. (i.e. "boot" since the firmware is stored on the disk) Your disk is dead; have it replaced. Did you notice it shows as "4.14 GB" -- 1/1000th the size it should be?
answered Nov 5 '14 at 5:44
Ricky Beam
60938
answered Nov 5 '14 at 5:44
Ricky Beam
60938
answered Nov 5 '14 at 5:44
Ricky Beam
60938
answered Nov 5 '14 at 5:44
Ricky Beam
60938
60938
It doesn’t always mean the drive itself is dead. Remember: This is a drive—or series of drives—in an enclosure with an external AC power adapter. It could mean a faulty AC power adapter. I have seen drives that were seemingly “dead” like this snap back to life when hooked up to another AC power adapter.
– JakeGould
Nov 5 '14 at 5:57
I've never seen one report an incorrect size when it couldn't spin up. (I had one report zero, but Maxtor failed to program that drive.)
– Ricky Beam
Nov 5 '14 at 8:23
add a comment |
It doesn’t always mean the drive itself is dead. Remember: This is a drive—or series of drives—in an enclosure with an external AC power adapter. It could mean a faulty AC power adapter. I have seen drives that were seemingly “dead” like this snap back to life when hooked up to another AC power adapter.
– JakeGould
Nov 5 '14 at 5:57
I've never seen one report an incorrect size when it couldn't spin up. (I had one report zero, but Maxtor failed to program that drive.)
– Ricky Beam
Nov 5 '14 at 8:23
It doesn’t always mean the drive itself is dead. Remember: This is a drive—or series of drives—in an enclosure with an external AC power adapter. It could mean a faulty AC power adapter. I have seen drives that were seemingly “dead” like this snap back to life when hooked up to another AC power adapter.
– JakeGould
Nov 5 '14 at 5:57
It doesn’t always mean the drive itself is dead. Remember: This is a drive—or series of drives—in an enclosure with an external AC power adapter. It could mean a faulty AC power adapter. I have seen drives that were seemingly “dead” like this snap back to life when hooked up to another AC power adapter.
– JakeGould
Nov 5 '14 at 5:57
I've never seen one report an incorrect size when it couldn't spin up. (I had one report zero, but Maxtor failed to program that drive.)
– Ricky Beam
Nov 5 '14 at 8:23
I've never seen one report an incorrect size when it couldn't spin up. (I had one report zero, but Maxtor failed to program that drive.)
– Ricky Beam
Nov 5 '14 at 8:23
add a comment |
…the drive beeps about 20 times, then I get “The disk you inserted was not readable by this computer.”
This might mean the drive is dead, but those beeps can also happen if the drive is not getting enough power. Meaning the AC adapter is dead or somehow not supplying enough power for the enclosure to operate correctly. I looked at the official LaCie site and while they mention power adapters, they don’t seem to provide specs. I am guessing the power supply is this one; 712430: 80W-12V/6.67A.
Next steps are your call, but I would see if you could plug that power supply into another AC source entirely—other than the strip connected to your system’s AC supply—and see if that helps.
answered Nov 5 '14 at 5:54
JakeGould
30.9k1093137
add a comment |
…the drive beeps about 20 times, then I get “The disk you inserted was not readable by this computer.”
This might mean the drive is dead, but those beeps can also happen if the drive is not getting enough power. Meaning the AC adapter is dead or somehow not supplying enough power for the enclosure to operate correctly. I looked at the official LaCie site and while they mention power adapters, they don’t seem to provide specs. I am guessing the power supply is this one; 712430: 80W-12V/6.67A.
Next steps are your call, but I would see if you could plug that power supply into another AC source entirely—other than the strip connected to your system’s AC supply—and see if that helps.
answered Nov 5 '14 at 5:54
JakeGould
30.9k1093137
add a comment |
…the drive beeps about 20 times, then I get “The disk you inserted was not readable by this computer.”
This might mean the drive is dead, but those beeps can also happen if the drive is not getting enough power. Meaning the AC adapter is dead or somehow not supplying enough power for the enclosure to operate correctly. I looked at the official LaCie site and while they mention power adapters, they don’t seem to provide specs. I am guessing the power supply is this one; 712430: 80W-12V/6.67A.
Next steps are your call, but I would see if you could plug that power supply into another AC source entirely—other than the strip connected to your system’s AC supply—and see if that helps.
answered Nov 5 '14 at 5:54
JakeGould
30.9k1093137
…the drive beeps about 20 times, then I get “The disk you inserted was not readable by this computer.”
This might mean the drive is dead, but those beeps can also happen if the drive is not getting enough power. Meaning the AC adapter is dead or somehow not supplying enough power for the enclosure to operate correctly. I looked at the official LaCie site and while they mention power adapters, they don’t seem to provide specs. I am guessing the power supply is this one; 712430: 80W-12V/6.67A.
Next steps are your call, but I would see if you could plug that power supply into another AC source entirely—other than the strip connected to your system’s AC supply—and see if that helps.
answered Nov 5 '14 at 5:54
JakeGould
30.9k1093137
edited Apr 2 at 0:29
answered Nov 5 '14 at 5:54
JakeGould
30.9k1093137
answered Nov 5 '14 at 5:54
JakeGould
30.9k1093137
answered Nov 5 '14 at 5:54
JakeGould
30.9k1093137
30.9k1093137
add a comment |
add a comment |
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The disk shows up because it has a "controller" that allows the computer to identify a FireWire/USB device is connected. The "controller" board is a bridge that translates the internal SATA to the different connections you have (FireWire, SATA etc.). Have you tried plugging the disk in to another computer? Have you tried connecting to your Mac via USB instead of the FireWire? If you've exhausted all possibilities then take it back and get them to try to partition the disk (accept a replacement or refund if not). As it's new and not doing what it should then it'll be a warranty call.
– Kinnectus
Oct 30 '14 at 16:26
Thanks. When it's connected via USB, it doesn't show up at all in Disk Utility. I will try it on a couple other computers when I get a chance. Replacement may not be an option, since I wasn't the original purchaser.
– ted.strauss
Oct 30 '14 at 17:31
It should have done, quite surprising. It may be the controller board. Need to rule it out so try other machines - a mix of USB, FireWire and eSATA.
– Kinnectus
Oct 30 '14 at 18:06
"I have tried using 3rd party data recovery apps like Disk Warrior and DiskTools pro..." - Why? You said the drive was new. What data are you trying to recover? It is not surprising recovery failed.
– jww
Oct 10 at 19:56