brightness control stops working after latest windows 10 update
up vote
2
down vote
favorite
I have googled this issue and tried every single solution that has come up.
All my computers' brightness controls have stopped working.
Some broke after the creators update, some broke after the latest update.
Some locked the brightness at minimum with the control grayed out and some give the option to change it but clicking it does nothing.
EDIT: Specs:
PC#1: HP Compaq 8510w
https://imgur.com/fOe70V1
Broke after Windows 10 creators update
I'm running the latest NVIDIA drivers, I tried going back one version and even tried installing the OEM drivers to no avail
Brightness on this laptop is locked at zero, even if I boot into Windows 7 and change the brightness it is set back to zero
Brightness function keys do nothing
PC#2: HP 6730b
https://imgur.com/17HHLDT
Running latest Intel GPU drivers
Broke after Windows 10 update 1803 (latest)
Function keys do nothing, brightness appears to be at the value I set it before the update
PC#3: Gateway One ZX6980 (desktop)
https://imgur.com/QpA7eQS
Running latest Intel GPU drivers
Broke since release of Windows 10
On this one the option to change the brightness completely disappeared from the menu after the Windows 10 upgrade
Edit2:
PC#4: HP 2000
Interestingly enough the function keys for brightness work on this laptop however the brightness control on the Side Bar and in the mobility center do nothing
My desktop is too bright and laptop is too dim now.
The Gateway desktop shipped with Windows 8.1 and the laptops shipped with Windows 7
Nobody seems to know a solution and posting on the Microsoft forums/answers only yelds the generic troubleshooting steps.
Don't mind the "activate windows". I tried a fresh install to no avail.
laptop brightness windows-10-v1703 windows-10-v1803
add a comment |
up vote
2
down vote
favorite
I have googled this issue and tried every single solution that has come up.
All my computers' brightness controls have stopped working.
Some broke after the creators update, some broke after the latest update.
Some locked the brightness at minimum with the control grayed out and some give the option to change it but clicking it does nothing.
EDIT: Specs:
PC#1: HP Compaq 8510w
https://imgur.com/fOe70V1
Broke after Windows 10 creators update
I'm running the latest NVIDIA drivers, I tried going back one version and even tried installing the OEM drivers to no avail
Brightness on this laptop is locked at zero, even if I boot into Windows 7 and change the brightness it is set back to zero
Brightness function keys do nothing
PC#2: HP 6730b
https://imgur.com/17HHLDT
Running latest Intel GPU drivers
Broke after Windows 10 update 1803 (latest)
Function keys do nothing, brightness appears to be at the value I set it before the update
PC#3: Gateway One ZX6980 (desktop)
https://imgur.com/QpA7eQS
Running latest Intel GPU drivers
Broke since release of Windows 10
On this one the option to change the brightness completely disappeared from the menu after the Windows 10 upgrade
Edit2:
PC#4: HP 2000
Interestingly enough the function keys for brightness work on this laptop however the brightness control on the Side Bar and in the mobility center do nothing
My desktop is too bright and laptop is too dim now.
The Gateway desktop shipped with Windows 8.1 and the laptops shipped with Windows 7
Nobody seems to know a solution and posting on the Microsoft forums/answers only yelds the generic troubleshooting steps.
Don't mind the "activate windows". I tried a fresh install to no avail.
laptop brightness windows-10-v1703 windows-10-v1803
The two totally dissimilar computers having this same problem have exactly one common denominator which is their owner. You should find out what setting you are changing, or what incompatible app is installed, that causes it. How are we supposed to guess it from here?
– harrymc
May 29 at 11:13
Apologies for not putting computer information, will do in a moment. for people saying it is me (the user) this is happening on a fresh of Windows 10
– David Scheiber
May 30 at 4:42
add a comment |
up vote
2
down vote
favorite
up vote
2
down vote
favorite
I have googled this issue and tried every single solution that has come up.
All my computers' brightness controls have stopped working.
Some broke after the creators update, some broke after the latest update.
Some locked the brightness at minimum with the control grayed out and some give the option to change it but clicking it does nothing.
EDIT: Specs:
PC#1: HP Compaq 8510w
https://imgur.com/fOe70V1
Broke after Windows 10 creators update
I'm running the latest NVIDIA drivers, I tried going back one version and even tried installing the OEM drivers to no avail
Brightness on this laptop is locked at zero, even if I boot into Windows 7 and change the brightness it is set back to zero
Brightness function keys do nothing
PC#2: HP 6730b
https://imgur.com/17HHLDT
Running latest Intel GPU drivers
Broke after Windows 10 update 1803 (latest)
Function keys do nothing, brightness appears to be at the value I set it before the update
PC#3: Gateway One ZX6980 (desktop)
https://imgur.com/QpA7eQS
Running latest Intel GPU drivers
Broke since release of Windows 10
On this one the option to change the brightness completely disappeared from the menu after the Windows 10 upgrade
Edit2:
PC#4: HP 2000
Interestingly enough the function keys for brightness work on this laptop however the brightness control on the Side Bar and in the mobility center do nothing
My desktop is too bright and laptop is too dim now.
The Gateway desktop shipped with Windows 8.1 and the laptops shipped with Windows 7
Nobody seems to know a solution and posting on the Microsoft forums/answers only yelds the generic troubleshooting steps.
Don't mind the "activate windows". I tried a fresh install to no avail.
laptop brightness windows-10-v1703 windows-10-v1803
I have googled this issue and tried every single solution that has come up.
All my computers' brightness controls have stopped working.
Some broke after the creators update, some broke after the latest update.
Some locked the brightness at minimum with the control grayed out and some give the option to change it but clicking it does nothing.
EDIT: Specs:
PC#1: HP Compaq 8510w
https://imgur.com/fOe70V1
Broke after Windows 10 creators update
I'm running the latest NVIDIA drivers, I tried going back one version and even tried installing the OEM drivers to no avail
Brightness on this laptop is locked at zero, even if I boot into Windows 7 and change the brightness it is set back to zero
Brightness function keys do nothing
PC#2: HP 6730b
https://imgur.com/17HHLDT
Running latest Intel GPU drivers
Broke after Windows 10 update 1803 (latest)
Function keys do nothing, brightness appears to be at the value I set it before the update
PC#3: Gateway One ZX6980 (desktop)
https://imgur.com/QpA7eQS
Running latest Intel GPU drivers
Broke since release of Windows 10
On this one the option to change the brightness completely disappeared from the menu after the Windows 10 upgrade
Edit2:
PC#4: HP 2000
Interestingly enough the function keys for brightness work on this laptop however the brightness control on the Side Bar and in the mobility center do nothing
My desktop is too bright and laptop is too dim now.
The Gateway desktop shipped with Windows 8.1 and the laptops shipped with Windows 7
Nobody seems to know a solution and posting on the Microsoft forums/answers only yelds the generic troubleshooting steps.
Don't mind the "activate windows". I tried a fresh install to no avail.
laptop brightness windows-10-v1703 windows-10-v1803
laptop brightness windows-10-v1703 windows-10-v1803
edited May 30 at 14:00
asked May 20 at 1:05
David Scheiber
5718
5718
The two totally dissimilar computers having this same problem have exactly one common denominator which is their owner. You should find out what setting you are changing, or what incompatible app is installed, that causes it. How are we supposed to guess it from here?
– harrymc
May 29 at 11:13
Apologies for not putting computer information, will do in a moment. for people saying it is me (the user) this is happening on a fresh of Windows 10
– David Scheiber
May 30 at 4:42
add a comment |
The two totally dissimilar computers having this same problem have exactly one common denominator which is their owner. You should find out what setting you are changing, or what incompatible app is installed, that causes it. How are we supposed to guess it from here?
– harrymc
May 29 at 11:13
Apologies for not putting computer information, will do in a moment. for people saying it is me (the user) this is happening on a fresh of Windows 10
– David Scheiber
May 30 at 4:42
The two totally dissimilar computers having this same problem have exactly one common denominator which is their owner. You should find out what setting you are changing, or what incompatible app is installed, that causes it. How are we supposed to guess it from here?
– harrymc
May 29 at 11:13
The two totally dissimilar computers having this same problem have exactly one common denominator which is their owner. You should find out what setting you are changing, or what incompatible app is installed, that causes it. How are we supposed to guess it from here?
– harrymc
May 29 at 11:13
Apologies for not putting computer information, will do in a moment. for people saying it is me (the user) this is happening on a fresh of Windows 10
– David Scheiber
May 30 at 4:42
Apologies for not putting computer information, will do in a moment. for people saying it is me (the user) this is happening on a fresh of Windows 10
– David Scheiber
May 30 at 4:42
add a comment |
6 Answers
6
active
oldest
votes
up vote
3
down vote
Fixed by Microsoft as of yesterday in KB4284835:
https://support.microsoft.com/en-us/help/4284835/windows-10-update-kb4284835
Addresses an issue with the brightness controls on some laptops after updating to the Windows 10 April 2018 Update.
just tested with pc#2 no dice, made sure update was installed by downloading it manually. Unfortunately still no brightness control. will test other laptops though.
– David Scheiber
Jun 15 at 13:37
add a comment |
up vote
1
down vote
On my HP Envy laptop, I realised that after updating windows, sometimes the monitor in Device Manager gets disabled automatically. I enabled it and immediately the brightness changed.
Right-click on "This PC", click on "Manage", choose "Device Manager" from the left-hand menu. Under "Monitors", right-click on "Generic PnP Monitor". If the device is disabled, you should see an "Enable" option. Click on it and the problem should be solved.
add a comment |
up vote
0
down vote
For the laptop, try the Windows Mobility Center, which has several controls on it, including one for brightness.
Two ways to access:
- Right click the start button, and click Mobility Center
- Press the Win + R shortcut keys together on the keyboard to get the run box, type "mblctr" (without the double quotes), and hit enter.
This won't work on a desktop, however, unless... you unlock the feature.
Follow the directions here: https://winaero.com/blog/mobility-center-desktop-windows-10/
In short:
Open notepad and save a file named MobilityCenterEnable.reg
In the notepad, paste:
Windows Registry Editor Version 5.00
[HKEY_CURRENT_USERSoftwareMicrosoftMobilePCMobilityCenter]
"RunOnDesktop"=dword:00000001
Save the file, and double-click the file to run it.
Now you can run the Mobility Center on your desktop, and there would be a brightness control there also.
No dice, give me a moveable brightness slider however moving the slider has no effect on brightness (on all 3) unfortunately
– David Scheiber
May 30 at 13:42
add a comment |
up vote
0
down vote
Windows 10 has several known problems with brightness controls,
but it is still astonishing to have the same problem on two
completely different devices.
This is a list of workarounds that worked for some people :
Restore power defaults
In Control Panel > Power Options, click Change Plan Settings and then on
Restore default settings for this plan. Do this for all your Power Plans.Disable Adaptive Brightness
In Control Panel > Power Options, for your active power plan click
Change plan settings, then Change advanced power settings.
In the Power Options dialog, expand Display and then expand Enable Adaptive Brightness. Set all of them to Off.
These setting are worth a look if you have then : Display brightness,
Dimmed display brightness and Enable adaptive brightness.Disable the Intel Power Saving Technology
This setting is found in your Dell or Vaio Control Center.
For more info see
this article.Disable the
BrightnessReset
task
Open Task Scheduler and in the left pane expand Task Scheduler Library.
Navigate to Microsoft > Windows > Display > Brightness (if you have it).
If you see on the right a scheduled task called BrightnessReset, double-click on it, choose Properties > Triggers tab > Edit, then disable it and see if it works for you. A reboot might be required.
Run the Power Troubleshooter
You may access it via the Windows 10 Troubleshooters Settings Page or run the following command directly to bring up the built-in Power Troubleshooter
msdt.exe /id PowerDiagnostic
Registry change
Use regedit to go to the keyHKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{4d36e968-e325-11ce-bfc1-08002be10318}
.
If you see any items namedKMD_EnableBrightnessInterface2
or
MD_EnableBrightnesslf2
, set them to zero and reboot.Power troubleshooting
For further troubleshooting of Power Plans, use the built-in
PowerCFG command line tool.
No dice, I even tried turning on adaptive brightness and putting my finger over the light sensor but it had no effect
– David Scheiber
May 30 at 13:45
Could you post the output of powercfg -energy?
– harrymc
May 30 at 13:57
sure thing,drive.google.com/open?id=1Xq9oDqnRbsygueZ8EzhfJFmEe-fA3QiR I'll put the results for each pc in their folders
– David Scheiber
May 30 at 14:10
Something to note is the device driver error on PC#2 is because I don't have the HP driveguard drivers installed, you know for the shock sensor that stops the drive if you drop the laptop. I never bothered installing those drivers since I usually find such features more of an inconvenience since when using your laptop on the go it tends to stop the hard drive at the slightest bump
– David Scheiber
May 30 at 14:15
In the energy report for PC#1 and 2 I see this: "This computer does not allow Windows to automatically control the brightness of the integrated display. Installing the latest system firmware (BIOS) may resolve this issue". Nothing said for PC#3 and an ok for PC#4. A wild guess is that the latest Windows 10 requires a more advanced BIOS for brightness control. But no idea why it only works partially for PC#4.
– harrymc
Jun 1 at 11:21
|
show 1 more comment
up vote
0
down vote
I don't know if you have fixed the issue, but as for me, the problem was that my high contrast theme, which I accidentally tried, saved to my Microsoft account.
No matter what I did(reformat, re-install drivers) it always reverted back to a high contrast them at start up. This was because my Microsoft account was auto applying the theme at sign in, then wallah! High contrast is on even with a fresh install of windows.
In the 1803 update there is no option in the(settings->ease of access->high contrast) theme of "None" to apply to your Microsoft account, so that it might save to the Cloud/One Drive or whatever it backs up too. That option was removed from 1709 version.
After 6 hours with Microsoft support (with an out come of "you need to call your manufacturer, you probably have a hardware malfunction." or "your Nvidia Drivers are not yet updated for the new 1803 update") I got them to set me up with a USB drive with the 1709 version.
Once I was on that version of windows, I went to high contrast themes, selected a theme, clicked on the apply high contrast theme button (this was so it saved to my Microsoft account), then selected the high contrast theme of "none" and clicked apply. Now it was saved to my Microsoft account.
I still had to restart my computer 3 times for the "none" high contrast theme to load at start up. I suppose it took that long for it to save to my Microsoft account.
Once that was done, I turn off sync settings to Microsoft account in the settings->updates, I think.
I believe, but do not know, that the 1806 update turns "sync themes to Microsoft account" back on by default.
This reverted my colors back from neon, having to ware sunglasses to use google, to the nice Matted but full colors that I was used too.
Hope this helps.
add a comment |
up vote
0
down vote
I had the same issue turns out it wasn't a display driver issue at all it was just the monitor driver. Go into device manager then under monitors check what your monitor says mine said PNP Monitor Standard I had to update the driver and use the manually select from a list option then select Generic PNP Monitor after that everything worked like before.
add a comment |
6 Answers
6
active
oldest
votes
6 Answers
6
active
oldest
votes
active
oldest
votes
active
oldest
votes
up vote
3
down vote
Fixed by Microsoft as of yesterday in KB4284835:
https://support.microsoft.com/en-us/help/4284835/windows-10-update-kb4284835
Addresses an issue with the brightness controls on some laptops after updating to the Windows 10 April 2018 Update.
just tested with pc#2 no dice, made sure update was installed by downloading it manually. Unfortunately still no brightness control. will test other laptops though.
– David Scheiber
Jun 15 at 13:37
add a comment |
up vote
3
down vote
Fixed by Microsoft as of yesterday in KB4284835:
https://support.microsoft.com/en-us/help/4284835/windows-10-update-kb4284835
Addresses an issue with the brightness controls on some laptops after updating to the Windows 10 April 2018 Update.
just tested with pc#2 no dice, made sure update was installed by downloading it manually. Unfortunately still no brightness control. will test other laptops though.
– David Scheiber
Jun 15 at 13:37
add a comment |
up vote
3
down vote
up vote
3
down vote
Fixed by Microsoft as of yesterday in KB4284835:
https://support.microsoft.com/en-us/help/4284835/windows-10-update-kb4284835
Addresses an issue with the brightness controls on some laptops after updating to the Windows 10 April 2018 Update.
Fixed by Microsoft as of yesterday in KB4284835:
https://support.microsoft.com/en-us/help/4284835/windows-10-update-kb4284835
Addresses an issue with the brightness controls on some laptops after updating to the Windows 10 April 2018 Update.
answered Jun 14 at 11:00
iH8
313
313
just tested with pc#2 no dice, made sure update was installed by downloading it manually. Unfortunately still no brightness control. will test other laptops though.
– David Scheiber
Jun 15 at 13:37
add a comment |
just tested with pc#2 no dice, made sure update was installed by downloading it manually. Unfortunately still no brightness control. will test other laptops though.
– David Scheiber
Jun 15 at 13:37
just tested with pc#2 no dice, made sure update was installed by downloading it manually. Unfortunately still no brightness control. will test other laptops though.
– David Scheiber
Jun 15 at 13:37
just tested with pc#2 no dice, made sure update was installed by downloading it manually. Unfortunately still no brightness control. will test other laptops though.
– David Scheiber
Jun 15 at 13:37
add a comment |
up vote
1
down vote
On my HP Envy laptop, I realised that after updating windows, sometimes the monitor in Device Manager gets disabled automatically. I enabled it and immediately the brightness changed.
Right-click on "This PC", click on "Manage", choose "Device Manager" from the left-hand menu. Under "Monitors", right-click on "Generic PnP Monitor". If the device is disabled, you should see an "Enable" option. Click on it and the problem should be solved.
add a comment |
up vote
1
down vote
On my HP Envy laptop, I realised that after updating windows, sometimes the monitor in Device Manager gets disabled automatically. I enabled it and immediately the brightness changed.
Right-click on "This PC", click on "Manage", choose "Device Manager" from the left-hand menu. Under "Monitors", right-click on "Generic PnP Monitor". If the device is disabled, you should see an "Enable" option. Click on it and the problem should be solved.
add a comment |
up vote
1
down vote
up vote
1
down vote
On my HP Envy laptop, I realised that after updating windows, sometimes the monitor in Device Manager gets disabled automatically. I enabled it and immediately the brightness changed.
Right-click on "This PC", click on "Manage", choose "Device Manager" from the left-hand menu. Under "Monitors", right-click on "Generic PnP Monitor". If the device is disabled, you should see an "Enable" option. Click on it and the problem should be solved.
On my HP Envy laptop, I realised that after updating windows, sometimes the monitor in Device Manager gets disabled automatically. I enabled it and immediately the brightness changed.
Right-click on "This PC", click on "Manage", choose "Device Manager" from the left-hand menu. Under "Monitors", right-click on "Generic PnP Monitor". If the device is disabled, you should see an "Enable" option. Click on it and the problem should be solved.
answered Nov 28 at 13:13
Hesamodin Mohtashami
111
111
add a comment |
add a comment |
up vote
0
down vote
For the laptop, try the Windows Mobility Center, which has several controls on it, including one for brightness.
Two ways to access:
- Right click the start button, and click Mobility Center
- Press the Win + R shortcut keys together on the keyboard to get the run box, type "mblctr" (without the double quotes), and hit enter.
This won't work on a desktop, however, unless... you unlock the feature.
Follow the directions here: https://winaero.com/blog/mobility-center-desktop-windows-10/
In short:
Open notepad and save a file named MobilityCenterEnable.reg
In the notepad, paste:
Windows Registry Editor Version 5.00
[HKEY_CURRENT_USERSoftwareMicrosoftMobilePCMobilityCenter]
"RunOnDesktop"=dword:00000001
Save the file, and double-click the file to run it.
Now you can run the Mobility Center on your desktop, and there would be a brightness control there also.
No dice, give me a moveable brightness slider however moving the slider has no effect on brightness (on all 3) unfortunately
– David Scheiber
May 30 at 13:42
add a comment |
up vote
0
down vote
For the laptop, try the Windows Mobility Center, which has several controls on it, including one for brightness.
Two ways to access:
- Right click the start button, and click Mobility Center
- Press the Win + R shortcut keys together on the keyboard to get the run box, type "mblctr" (without the double quotes), and hit enter.
This won't work on a desktop, however, unless... you unlock the feature.
Follow the directions here: https://winaero.com/blog/mobility-center-desktop-windows-10/
In short:
Open notepad and save a file named MobilityCenterEnable.reg
In the notepad, paste:
Windows Registry Editor Version 5.00
[HKEY_CURRENT_USERSoftwareMicrosoftMobilePCMobilityCenter]
"RunOnDesktop"=dword:00000001
Save the file, and double-click the file to run it.
Now you can run the Mobility Center on your desktop, and there would be a brightness control there also.
No dice, give me a moveable brightness slider however moving the slider has no effect on brightness (on all 3) unfortunately
– David Scheiber
May 30 at 13:42
add a comment |
up vote
0
down vote
up vote
0
down vote
For the laptop, try the Windows Mobility Center, which has several controls on it, including one for brightness.
Two ways to access:
- Right click the start button, and click Mobility Center
- Press the Win + R shortcut keys together on the keyboard to get the run box, type "mblctr" (without the double quotes), and hit enter.
This won't work on a desktop, however, unless... you unlock the feature.
Follow the directions here: https://winaero.com/blog/mobility-center-desktop-windows-10/
In short:
Open notepad and save a file named MobilityCenterEnable.reg
In the notepad, paste:
Windows Registry Editor Version 5.00
[HKEY_CURRENT_USERSoftwareMicrosoftMobilePCMobilityCenter]
"RunOnDesktop"=dword:00000001
Save the file, and double-click the file to run it.
Now you can run the Mobility Center on your desktop, and there would be a brightness control there also.
For the laptop, try the Windows Mobility Center, which has several controls on it, including one for brightness.
Two ways to access:
- Right click the start button, and click Mobility Center
- Press the Win + R shortcut keys together on the keyboard to get the run box, type "mblctr" (without the double quotes), and hit enter.
This won't work on a desktop, however, unless... you unlock the feature.
Follow the directions here: https://winaero.com/blog/mobility-center-desktop-windows-10/
In short:
Open notepad and save a file named MobilityCenterEnable.reg
In the notepad, paste:
Windows Registry Editor Version 5.00
[HKEY_CURRENT_USERSoftwareMicrosoftMobilePCMobilityCenter]
"RunOnDesktop"=dword:00000001
Save the file, and double-click the file to run it.
Now you can run the Mobility Center on your desktop, and there would be a brightness control there also.
answered May 29 at 19:12
Bewc
1937
1937
No dice, give me a moveable brightness slider however moving the slider has no effect on brightness (on all 3) unfortunately
– David Scheiber
May 30 at 13:42
add a comment |
No dice, give me a moveable brightness slider however moving the slider has no effect on brightness (on all 3) unfortunately
– David Scheiber
May 30 at 13:42
No dice, give me a moveable brightness slider however moving the slider has no effect on brightness (on all 3) unfortunately
– David Scheiber
May 30 at 13:42
No dice, give me a moveable brightness slider however moving the slider has no effect on brightness (on all 3) unfortunately
– David Scheiber
May 30 at 13:42
add a comment |
up vote
0
down vote
Windows 10 has several known problems with brightness controls,
but it is still astonishing to have the same problem on two
completely different devices.
This is a list of workarounds that worked for some people :
Restore power defaults
In Control Panel > Power Options, click Change Plan Settings and then on
Restore default settings for this plan. Do this for all your Power Plans.Disable Adaptive Brightness
In Control Panel > Power Options, for your active power plan click
Change plan settings, then Change advanced power settings.
In the Power Options dialog, expand Display and then expand Enable Adaptive Brightness. Set all of them to Off.
These setting are worth a look if you have then : Display brightness,
Dimmed display brightness and Enable adaptive brightness.Disable the Intel Power Saving Technology
This setting is found in your Dell or Vaio Control Center.
For more info see
this article.Disable the
BrightnessReset
task
Open Task Scheduler and in the left pane expand Task Scheduler Library.
Navigate to Microsoft > Windows > Display > Brightness (if you have it).
If you see on the right a scheduled task called BrightnessReset, double-click on it, choose Properties > Triggers tab > Edit, then disable it and see if it works for you. A reboot might be required.
Run the Power Troubleshooter
You may access it via the Windows 10 Troubleshooters Settings Page or run the following command directly to bring up the built-in Power Troubleshooter
msdt.exe /id PowerDiagnostic
Registry change
Use regedit to go to the keyHKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{4d36e968-e325-11ce-bfc1-08002be10318}
.
If you see any items namedKMD_EnableBrightnessInterface2
or
MD_EnableBrightnesslf2
, set them to zero and reboot.Power troubleshooting
For further troubleshooting of Power Plans, use the built-in
PowerCFG command line tool.
No dice, I even tried turning on adaptive brightness and putting my finger over the light sensor but it had no effect
– David Scheiber
May 30 at 13:45
Could you post the output of powercfg -energy?
– harrymc
May 30 at 13:57
sure thing,drive.google.com/open?id=1Xq9oDqnRbsygueZ8EzhfJFmEe-fA3QiR I'll put the results for each pc in their folders
– David Scheiber
May 30 at 14:10
Something to note is the device driver error on PC#2 is because I don't have the HP driveguard drivers installed, you know for the shock sensor that stops the drive if you drop the laptop. I never bothered installing those drivers since I usually find such features more of an inconvenience since when using your laptop on the go it tends to stop the hard drive at the slightest bump
– David Scheiber
May 30 at 14:15
In the energy report for PC#1 and 2 I see this: "This computer does not allow Windows to automatically control the brightness of the integrated display. Installing the latest system firmware (BIOS) may resolve this issue". Nothing said for PC#3 and an ok for PC#4. A wild guess is that the latest Windows 10 requires a more advanced BIOS for brightness control. But no idea why it only works partially for PC#4.
– harrymc
Jun 1 at 11:21
|
show 1 more comment
up vote
0
down vote
Windows 10 has several known problems with brightness controls,
but it is still astonishing to have the same problem on two
completely different devices.
This is a list of workarounds that worked for some people :
Restore power defaults
In Control Panel > Power Options, click Change Plan Settings and then on
Restore default settings for this plan. Do this for all your Power Plans.Disable Adaptive Brightness
In Control Panel > Power Options, for your active power plan click
Change plan settings, then Change advanced power settings.
In the Power Options dialog, expand Display and then expand Enable Adaptive Brightness. Set all of them to Off.
These setting are worth a look if you have then : Display brightness,
Dimmed display brightness and Enable adaptive brightness.Disable the Intel Power Saving Technology
This setting is found in your Dell or Vaio Control Center.
For more info see
this article.Disable the
BrightnessReset
task
Open Task Scheduler and in the left pane expand Task Scheduler Library.
Navigate to Microsoft > Windows > Display > Brightness (if you have it).
If you see on the right a scheduled task called BrightnessReset, double-click on it, choose Properties > Triggers tab > Edit, then disable it and see if it works for you. A reboot might be required.
Run the Power Troubleshooter
You may access it via the Windows 10 Troubleshooters Settings Page or run the following command directly to bring up the built-in Power Troubleshooter
msdt.exe /id PowerDiagnostic
Registry change
Use regedit to go to the keyHKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{4d36e968-e325-11ce-bfc1-08002be10318}
.
If you see any items namedKMD_EnableBrightnessInterface2
or
MD_EnableBrightnesslf2
, set them to zero and reboot.Power troubleshooting
For further troubleshooting of Power Plans, use the built-in
PowerCFG command line tool.
No dice, I even tried turning on adaptive brightness and putting my finger over the light sensor but it had no effect
– David Scheiber
May 30 at 13:45
Could you post the output of powercfg -energy?
– harrymc
May 30 at 13:57
sure thing,drive.google.com/open?id=1Xq9oDqnRbsygueZ8EzhfJFmEe-fA3QiR I'll put the results for each pc in their folders
– David Scheiber
May 30 at 14:10
Something to note is the device driver error on PC#2 is because I don't have the HP driveguard drivers installed, you know for the shock sensor that stops the drive if you drop the laptop. I never bothered installing those drivers since I usually find such features more of an inconvenience since when using your laptop on the go it tends to stop the hard drive at the slightest bump
– David Scheiber
May 30 at 14:15
In the energy report for PC#1 and 2 I see this: "This computer does not allow Windows to automatically control the brightness of the integrated display. Installing the latest system firmware (BIOS) may resolve this issue". Nothing said for PC#3 and an ok for PC#4. A wild guess is that the latest Windows 10 requires a more advanced BIOS for brightness control. But no idea why it only works partially for PC#4.
– harrymc
Jun 1 at 11:21
|
show 1 more comment
up vote
0
down vote
up vote
0
down vote
Windows 10 has several known problems with brightness controls,
but it is still astonishing to have the same problem on two
completely different devices.
This is a list of workarounds that worked for some people :
Restore power defaults
In Control Panel > Power Options, click Change Plan Settings and then on
Restore default settings for this plan. Do this for all your Power Plans.Disable Adaptive Brightness
In Control Panel > Power Options, for your active power plan click
Change plan settings, then Change advanced power settings.
In the Power Options dialog, expand Display and then expand Enable Adaptive Brightness. Set all of them to Off.
These setting are worth a look if you have then : Display brightness,
Dimmed display brightness and Enable adaptive brightness.Disable the Intel Power Saving Technology
This setting is found in your Dell or Vaio Control Center.
For more info see
this article.Disable the
BrightnessReset
task
Open Task Scheduler and in the left pane expand Task Scheduler Library.
Navigate to Microsoft > Windows > Display > Brightness (if you have it).
If you see on the right a scheduled task called BrightnessReset, double-click on it, choose Properties > Triggers tab > Edit, then disable it and see if it works for you. A reboot might be required.
Run the Power Troubleshooter
You may access it via the Windows 10 Troubleshooters Settings Page or run the following command directly to bring up the built-in Power Troubleshooter
msdt.exe /id PowerDiagnostic
Registry change
Use regedit to go to the keyHKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{4d36e968-e325-11ce-bfc1-08002be10318}
.
If you see any items namedKMD_EnableBrightnessInterface2
or
MD_EnableBrightnesslf2
, set them to zero and reboot.Power troubleshooting
For further troubleshooting of Power Plans, use the built-in
PowerCFG command line tool.
Windows 10 has several known problems with brightness controls,
but it is still astonishing to have the same problem on two
completely different devices.
This is a list of workarounds that worked for some people :
Restore power defaults
In Control Panel > Power Options, click Change Plan Settings and then on
Restore default settings for this plan. Do this for all your Power Plans.Disable Adaptive Brightness
In Control Panel > Power Options, for your active power plan click
Change plan settings, then Change advanced power settings.
In the Power Options dialog, expand Display and then expand Enable Adaptive Brightness. Set all of them to Off.
These setting are worth a look if you have then : Display brightness,
Dimmed display brightness and Enable adaptive brightness.Disable the Intel Power Saving Technology
This setting is found in your Dell or Vaio Control Center.
For more info see
this article.Disable the
BrightnessReset
task
Open Task Scheduler and in the left pane expand Task Scheduler Library.
Navigate to Microsoft > Windows > Display > Brightness (if you have it).
If you see on the right a scheduled task called BrightnessReset, double-click on it, choose Properties > Triggers tab > Edit, then disable it and see if it works for you. A reboot might be required.
Run the Power Troubleshooter
You may access it via the Windows 10 Troubleshooters Settings Page or run the following command directly to bring up the built-in Power Troubleshooter
msdt.exe /id PowerDiagnostic
Registry change
Use regedit to go to the keyHKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{4d36e968-e325-11ce-bfc1-08002be10318}
.
If you see any items namedKMD_EnableBrightnessInterface2
or
MD_EnableBrightnesslf2
, set them to zero and reboot.Power troubleshooting
For further troubleshooting of Power Plans, use the built-in
PowerCFG command line tool.
answered May 30 at 11:07
harrymc
250k11258554
250k11258554
No dice, I even tried turning on adaptive brightness and putting my finger over the light sensor but it had no effect
– David Scheiber
May 30 at 13:45
Could you post the output of powercfg -energy?
– harrymc
May 30 at 13:57
sure thing,drive.google.com/open?id=1Xq9oDqnRbsygueZ8EzhfJFmEe-fA3QiR I'll put the results for each pc in their folders
– David Scheiber
May 30 at 14:10
Something to note is the device driver error on PC#2 is because I don't have the HP driveguard drivers installed, you know for the shock sensor that stops the drive if you drop the laptop. I never bothered installing those drivers since I usually find such features more of an inconvenience since when using your laptop on the go it tends to stop the hard drive at the slightest bump
– David Scheiber
May 30 at 14:15
In the energy report for PC#1 and 2 I see this: "This computer does not allow Windows to automatically control the brightness of the integrated display. Installing the latest system firmware (BIOS) may resolve this issue". Nothing said for PC#3 and an ok for PC#4. A wild guess is that the latest Windows 10 requires a more advanced BIOS for brightness control. But no idea why it only works partially for PC#4.
– harrymc
Jun 1 at 11:21
|
show 1 more comment
No dice, I even tried turning on adaptive brightness and putting my finger over the light sensor but it had no effect
– David Scheiber
May 30 at 13:45
Could you post the output of powercfg -energy?
– harrymc
May 30 at 13:57
sure thing,drive.google.com/open?id=1Xq9oDqnRbsygueZ8EzhfJFmEe-fA3QiR I'll put the results for each pc in their folders
– David Scheiber
May 30 at 14:10
Something to note is the device driver error on PC#2 is because I don't have the HP driveguard drivers installed, you know for the shock sensor that stops the drive if you drop the laptop. I never bothered installing those drivers since I usually find such features more of an inconvenience since when using your laptop on the go it tends to stop the hard drive at the slightest bump
– David Scheiber
May 30 at 14:15
In the energy report for PC#1 and 2 I see this: "This computer does not allow Windows to automatically control the brightness of the integrated display. Installing the latest system firmware (BIOS) may resolve this issue". Nothing said for PC#3 and an ok for PC#4. A wild guess is that the latest Windows 10 requires a more advanced BIOS for brightness control. But no idea why it only works partially for PC#4.
– harrymc
Jun 1 at 11:21
No dice, I even tried turning on adaptive brightness and putting my finger over the light sensor but it had no effect
– David Scheiber
May 30 at 13:45
No dice, I even tried turning on adaptive brightness and putting my finger over the light sensor but it had no effect
– David Scheiber
May 30 at 13:45
Could you post the output of powercfg -energy?
– harrymc
May 30 at 13:57
Could you post the output of powercfg -energy?
– harrymc
May 30 at 13:57
sure thing,drive.google.com/open?id=1Xq9oDqnRbsygueZ8EzhfJFmEe-fA3QiR I'll put the results for each pc in their folders
– David Scheiber
May 30 at 14:10
sure thing,drive.google.com/open?id=1Xq9oDqnRbsygueZ8EzhfJFmEe-fA3QiR I'll put the results for each pc in their folders
– David Scheiber
May 30 at 14:10
Something to note is the device driver error on PC#2 is because I don't have the HP driveguard drivers installed, you know for the shock sensor that stops the drive if you drop the laptop. I never bothered installing those drivers since I usually find such features more of an inconvenience since when using your laptop on the go it tends to stop the hard drive at the slightest bump
– David Scheiber
May 30 at 14:15
Something to note is the device driver error on PC#2 is because I don't have the HP driveguard drivers installed, you know for the shock sensor that stops the drive if you drop the laptop. I never bothered installing those drivers since I usually find such features more of an inconvenience since when using your laptop on the go it tends to stop the hard drive at the slightest bump
– David Scheiber
May 30 at 14:15
In the energy report for PC#1 and 2 I see this: "This computer does not allow Windows to automatically control the brightness of the integrated display. Installing the latest system firmware (BIOS) may resolve this issue". Nothing said for PC#3 and an ok for PC#4. A wild guess is that the latest Windows 10 requires a more advanced BIOS for brightness control. But no idea why it only works partially for PC#4.
– harrymc
Jun 1 at 11:21
In the energy report for PC#1 and 2 I see this: "This computer does not allow Windows to automatically control the brightness of the integrated display. Installing the latest system firmware (BIOS) may resolve this issue". Nothing said for PC#3 and an ok for PC#4. A wild guess is that the latest Windows 10 requires a more advanced BIOS for brightness control. But no idea why it only works partially for PC#4.
– harrymc
Jun 1 at 11:21
|
show 1 more comment
up vote
0
down vote
I don't know if you have fixed the issue, but as for me, the problem was that my high contrast theme, which I accidentally tried, saved to my Microsoft account.
No matter what I did(reformat, re-install drivers) it always reverted back to a high contrast them at start up. This was because my Microsoft account was auto applying the theme at sign in, then wallah! High contrast is on even with a fresh install of windows.
In the 1803 update there is no option in the(settings->ease of access->high contrast) theme of "None" to apply to your Microsoft account, so that it might save to the Cloud/One Drive or whatever it backs up too. That option was removed from 1709 version.
After 6 hours with Microsoft support (with an out come of "you need to call your manufacturer, you probably have a hardware malfunction." or "your Nvidia Drivers are not yet updated for the new 1803 update") I got them to set me up with a USB drive with the 1709 version.
Once I was on that version of windows, I went to high contrast themes, selected a theme, clicked on the apply high contrast theme button (this was so it saved to my Microsoft account), then selected the high contrast theme of "none" and clicked apply. Now it was saved to my Microsoft account.
I still had to restart my computer 3 times for the "none" high contrast theme to load at start up. I suppose it took that long for it to save to my Microsoft account.
Once that was done, I turn off sync settings to Microsoft account in the settings->updates, I think.
I believe, but do not know, that the 1806 update turns "sync themes to Microsoft account" back on by default.
This reverted my colors back from neon, having to ware sunglasses to use google, to the nice Matted but full colors that I was used too.
Hope this helps.
add a comment |
up vote
0
down vote
I don't know if you have fixed the issue, but as for me, the problem was that my high contrast theme, which I accidentally tried, saved to my Microsoft account.
No matter what I did(reformat, re-install drivers) it always reverted back to a high contrast them at start up. This was because my Microsoft account was auto applying the theme at sign in, then wallah! High contrast is on even with a fresh install of windows.
In the 1803 update there is no option in the(settings->ease of access->high contrast) theme of "None" to apply to your Microsoft account, so that it might save to the Cloud/One Drive or whatever it backs up too. That option was removed from 1709 version.
After 6 hours with Microsoft support (with an out come of "you need to call your manufacturer, you probably have a hardware malfunction." or "your Nvidia Drivers are not yet updated for the new 1803 update") I got them to set me up with a USB drive with the 1709 version.
Once I was on that version of windows, I went to high contrast themes, selected a theme, clicked on the apply high contrast theme button (this was so it saved to my Microsoft account), then selected the high contrast theme of "none" and clicked apply. Now it was saved to my Microsoft account.
I still had to restart my computer 3 times for the "none" high contrast theme to load at start up. I suppose it took that long for it to save to my Microsoft account.
Once that was done, I turn off sync settings to Microsoft account in the settings->updates, I think.
I believe, but do not know, that the 1806 update turns "sync themes to Microsoft account" back on by default.
This reverted my colors back from neon, having to ware sunglasses to use google, to the nice Matted but full colors that I was used too.
Hope this helps.
add a comment |
up vote
0
down vote
up vote
0
down vote
I don't know if you have fixed the issue, but as for me, the problem was that my high contrast theme, which I accidentally tried, saved to my Microsoft account.
No matter what I did(reformat, re-install drivers) it always reverted back to a high contrast them at start up. This was because my Microsoft account was auto applying the theme at sign in, then wallah! High contrast is on even with a fresh install of windows.
In the 1803 update there is no option in the(settings->ease of access->high contrast) theme of "None" to apply to your Microsoft account, so that it might save to the Cloud/One Drive or whatever it backs up too. That option was removed from 1709 version.
After 6 hours with Microsoft support (with an out come of "you need to call your manufacturer, you probably have a hardware malfunction." or "your Nvidia Drivers are not yet updated for the new 1803 update") I got them to set me up with a USB drive with the 1709 version.
Once I was on that version of windows, I went to high contrast themes, selected a theme, clicked on the apply high contrast theme button (this was so it saved to my Microsoft account), then selected the high contrast theme of "none" and clicked apply. Now it was saved to my Microsoft account.
I still had to restart my computer 3 times for the "none" high contrast theme to load at start up. I suppose it took that long for it to save to my Microsoft account.
Once that was done, I turn off sync settings to Microsoft account in the settings->updates, I think.
I believe, but do not know, that the 1806 update turns "sync themes to Microsoft account" back on by default.
This reverted my colors back from neon, having to ware sunglasses to use google, to the nice Matted but full colors that I was used too.
Hope this helps.
I don't know if you have fixed the issue, but as for me, the problem was that my high contrast theme, which I accidentally tried, saved to my Microsoft account.
No matter what I did(reformat, re-install drivers) it always reverted back to a high contrast them at start up. This was because my Microsoft account was auto applying the theme at sign in, then wallah! High contrast is on even with a fresh install of windows.
In the 1803 update there is no option in the(settings->ease of access->high contrast) theme of "None" to apply to your Microsoft account, so that it might save to the Cloud/One Drive or whatever it backs up too. That option was removed from 1709 version.
After 6 hours with Microsoft support (with an out come of "you need to call your manufacturer, you probably have a hardware malfunction." or "your Nvidia Drivers are not yet updated for the new 1803 update") I got them to set me up with a USB drive with the 1709 version.
Once I was on that version of windows, I went to high contrast themes, selected a theme, clicked on the apply high contrast theme button (this was so it saved to my Microsoft account), then selected the high contrast theme of "none" and clicked apply. Now it was saved to my Microsoft account.
I still had to restart my computer 3 times for the "none" high contrast theme to load at start up. I suppose it took that long for it to save to my Microsoft account.
Once that was done, I turn off sync settings to Microsoft account in the settings->updates, I think.
I believe, but do not know, that the 1806 update turns "sync themes to Microsoft account" back on by default.
This reverted my colors back from neon, having to ware sunglasses to use google, to the nice Matted but full colors that I was used too.
Hope this helps.
answered Jun 18 at 7:10
Happy I got Mine fixed
1
1
add a comment |
add a comment |
up vote
0
down vote
I had the same issue turns out it wasn't a display driver issue at all it was just the monitor driver. Go into device manager then under monitors check what your monitor says mine said PNP Monitor Standard I had to update the driver and use the manually select from a list option then select Generic PNP Monitor after that everything worked like before.
add a comment |
up vote
0
down vote
I had the same issue turns out it wasn't a display driver issue at all it was just the monitor driver. Go into device manager then under monitors check what your monitor says mine said PNP Monitor Standard I had to update the driver and use the manually select from a list option then select Generic PNP Monitor after that everything worked like before.
add a comment |
up vote
0
down vote
up vote
0
down vote
I had the same issue turns out it wasn't a display driver issue at all it was just the monitor driver. Go into device manager then under monitors check what your monitor says mine said PNP Monitor Standard I had to update the driver and use the manually select from a list option then select Generic PNP Monitor after that everything worked like before.
I had the same issue turns out it wasn't a display driver issue at all it was just the monitor driver. Go into device manager then under monitors check what your monitor says mine said PNP Monitor Standard I had to update the driver and use the manually select from a list option then select Generic PNP Monitor after that everything worked like before.
answered Aug 24 at 14:43
PeteMosse
1
1
add a comment |
add a comment |
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The two totally dissimilar computers having this same problem have exactly one common denominator which is their owner. You should find out what setting you are changing, or what incompatible app is installed, that causes it. How are we supposed to guess it from here?
– harrymc
May 29 at 11:13
Apologies for not putting computer information, will do in a moment. for people saying it is me (the user) this is happening on a fresh of Windows 10
– David Scheiber
May 30 at 4:42