Laptop touchscreen acting like a mouse after eGalaxTouch driver installation on Windows 10











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I have been using windows 10 for a week now without any problems. Today windows 10 installed "eGalaxTouch - Other hardware - USB Touchscreen Controller(A103)" through windows update. It has turned my touch screen into a mouse.



Edit: By acting like a mouse I mean that, I can not use touch gestures, option to open on-screen keyboard has disappeared, and scrolling the web browser's page results in selection of text instead of scrolling. Also it lists under 'Mice and other pointing devices' in the device manager.



Edit 2: Also touchscreen driver is not listed on my laptop's (HP ENVY TouchSmart 15-j137tx ) website.



This driver does not show in 'installed updates', so I can't uninstall it. I tried deleting the driver from device manager but it does not work.



How do I revert to older touchscreen driver?










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  • @Steven, I have updated the question to answer your question.
    – Hassan Nadeem
    Aug 6 '15 at 18:11















up vote
1
down vote

favorite
1












I have been using windows 10 for a week now without any problems. Today windows 10 installed "eGalaxTouch - Other hardware - USB Touchscreen Controller(A103)" through windows update. It has turned my touch screen into a mouse.



Edit: By acting like a mouse I mean that, I can not use touch gestures, option to open on-screen keyboard has disappeared, and scrolling the web browser's page results in selection of text instead of scrolling. Also it lists under 'Mice and other pointing devices' in the device manager.



Edit 2: Also touchscreen driver is not listed on my laptop's (HP ENVY TouchSmart 15-j137tx ) website.



This driver does not show in 'installed updates', so I can't uninstall it. I tried deleting the driver from device manager but it does not work.



How do I revert to older touchscreen driver?










share|improve this question
























  • @Steven, I have updated the question to answer your question.
    – Hassan Nadeem
    Aug 6 '15 at 18:11













up vote
1
down vote

favorite
1









up vote
1
down vote

favorite
1






1





I have been using windows 10 for a week now without any problems. Today windows 10 installed "eGalaxTouch - Other hardware - USB Touchscreen Controller(A103)" through windows update. It has turned my touch screen into a mouse.



Edit: By acting like a mouse I mean that, I can not use touch gestures, option to open on-screen keyboard has disappeared, and scrolling the web browser's page results in selection of text instead of scrolling. Also it lists under 'Mice and other pointing devices' in the device manager.



Edit 2: Also touchscreen driver is not listed on my laptop's (HP ENVY TouchSmart 15-j137tx ) website.



This driver does not show in 'installed updates', so I can't uninstall it. I tried deleting the driver from device manager but it does not work.



How do I revert to older touchscreen driver?










share|improve this question















I have been using windows 10 for a week now without any problems. Today windows 10 installed "eGalaxTouch - Other hardware - USB Touchscreen Controller(A103)" through windows update. It has turned my touch screen into a mouse.



Edit: By acting like a mouse I mean that, I can not use touch gestures, option to open on-screen keyboard has disappeared, and scrolling the web browser's page results in selection of text instead of scrolling. Also it lists under 'Mice and other pointing devices' in the device manager.



Edit 2: Also touchscreen driver is not listed on my laptop's (HP ENVY TouchSmart 15-j137tx ) website.



This driver does not show in 'installed updates', so I can't uninstall it. I tried deleting the driver from device manager but it does not work.



How do I revert to older touchscreen driver?







windows drivers windows-10 touchscreen






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Aug 6 '15 at 18:10

























asked Aug 6 '15 at 18:08









Hassan Nadeem

7319




7319












  • @Steven, I have updated the question to answer your question.
    – Hassan Nadeem
    Aug 6 '15 at 18:11


















  • @Steven, I have updated the question to answer your question.
    – Hassan Nadeem
    Aug 6 '15 at 18:11
















@Steven, I have updated the question to answer your question.
– Hassan Nadeem
Aug 6 '15 at 18:11




@Steven, I have updated the question to answer your question.
– Hassan Nadeem
Aug 6 '15 at 18:11










3 Answers
3






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0
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Driver rollback from the device manager worked. Older microsoft HID-complient drivers were installed and everything is working perfectly now.



Edit: The screenshot below was taken after the rollback. People facing the same problem will need to rollback the touchscreen driver listed under "Mice and other pointing devices".
Roll_Back






share|improve this answer























  • I checked every setting in device manager and the HID-compliant touch screen properties has vanished. I am seeing eGalaxTouch - Other hardware - USB Touchscreen Controller(7926) under my update history. When I go to click to remove the update it isn't in the list. The only updates that are there are those from Microsoft.
    – nonameswereavailable
    Aug 6 '15 at 20:27










  • The screenshot in the answer is after I did the rollback. You will need to go to "Mice and other pointing devices" and rollback driver for touchpad listed there.
    – Hassan Nadeem
    Aug 6 '15 at 20:30


















up vote
0
down vote













I had the same issue as nonameswereavailable. The HID-compliant touch screen driver was hidden and apparently was disconnected from the computer after the update, you could only see it from device manager >> view hidden devices. There was no rollback available (since it was disconnected, I think).



I ended up restoring my system to before the update happened, and then followed this to stop installing drivers automatically, and this to stop updating automatically too, which might be a bad idea. We'll see.






share|improve this answer




























    up vote
    0
    down vote













    In my case the rollback option was disabled. I was able to restore the old (and correct) behavior by using the option "Update Driver software -> Browse my computer for driver -> Let me pick from a list -> USB Input Device"






    share|improve this answer




















      protected by Community Aug 7 '15 at 7:37



      Thank you for your interest in this question.
      Because it has attracted low-quality or spam answers that had to be removed, posting an answer now requires 10 reputation on this site (the association bonus does not count).



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      3 Answers
      3






      active

      oldest

      votes








      3 Answers
      3






      active

      oldest

      votes









      active

      oldest

      votes






      active

      oldest

      votes








      up vote
      0
      down vote













      Driver rollback from the device manager worked. Older microsoft HID-complient drivers were installed and everything is working perfectly now.



      Edit: The screenshot below was taken after the rollback. People facing the same problem will need to rollback the touchscreen driver listed under "Mice and other pointing devices".
      Roll_Back






      share|improve this answer























      • I checked every setting in device manager and the HID-compliant touch screen properties has vanished. I am seeing eGalaxTouch - Other hardware - USB Touchscreen Controller(7926) under my update history. When I go to click to remove the update it isn't in the list. The only updates that are there are those from Microsoft.
        – nonameswereavailable
        Aug 6 '15 at 20:27










      • The screenshot in the answer is after I did the rollback. You will need to go to "Mice and other pointing devices" and rollback driver for touchpad listed there.
        – Hassan Nadeem
        Aug 6 '15 at 20:30















      up vote
      0
      down vote













      Driver rollback from the device manager worked. Older microsoft HID-complient drivers were installed and everything is working perfectly now.



      Edit: The screenshot below was taken after the rollback. People facing the same problem will need to rollback the touchscreen driver listed under "Mice and other pointing devices".
      Roll_Back






      share|improve this answer























      • I checked every setting in device manager and the HID-compliant touch screen properties has vanished. I am seeing eGalaxTouch - Other hardware - USB Touchscreen Controller(7926) under my update history. When I go to click to remove the update it isn't in the list. The only updates that are there are those from Microsoft.
        – nonameswereavailable
        Aug 6 '15 at 20:27










      • The screenshot in the answer is after I did the rollback. You will need to go to "Mice and other pointing devices" and rollback driver for touchpad listed there.
        – Hassan Nadeem
        Aug 6 '15 at 20:30













      up vote
      0
      down vote










      up vote
      0
      down vote









      Driver rollback from the device manager worked. Older microsoft HID-complient drivers were installed and everything is working perfectly now.



      Edit: The screenshot below was taken after the rollback. People facing the same problem will need to rollback the touchscreen driver listed under "Mice and other pointing devices".
      Roll_Back






      share|improve this answer














      Driver rollback from the device manager worked. Older microsoft HID-complient drivers were installed and everything is working perfectly now.



      Edit: The screenshot below was taken after the rollback. People facing the same problem will need to rollback the touchscreen driver listed under "Mice and other pointing devices".
      Roll_Back







      share|improve this answer














      share|improve this answer



      share|improve this answer








      edited Aug 6 '15 at 20:32

























      answered Aug 6 '15 at 18:42









      Hassan Nadeem

      7319




      7319












      • I checked every setting in device manager and the HID-compliant touch screen properties has vanished. I am seeing eGalaxTouch - Other hardware - USB Touchscreen Controller(7926) under my update history. When I go to click to remove the update it isn't in the list. The only updates that are there are those from Microsoft.
        – nonameswereavailable
        Aug 6 '15 at 20:27










      • The screenshot in the answer is after I did the rollback. You will need to go to "Mice and other pointing devices" and rollback driver for touchpad listed there.
        – Hassan Nadeem
        Aug 6 '15 at 20:30


















      • I checked every setting in device manager and the HID-compliant touch screen properties has vanished. I am seeing eGalaxTouch - Other hardware - USB Touchscreen Controller(7926) under my update history. When I go to click to remove the update it isn't in the list. The only updates that are there are those from Microsoft.
        – nonameswereavailable
        Aug 6 '15 at 20:27










      • The screenshot in the answer is after I did the rollback. You will need to go to "Mice and other pointing devices" and rollback driver for touchpad listed there.
        – Hassan Nadeem
        Aug 6 '15 at 20:30
















      I checked every setting in device manager and the HID-compliant touch screen properties has vanished. I am seeing eGalaxTouch - Other hardware - USB Touchscreen Controller(7926) under my update history. When I go to click to remove the update it isn't in the list. The only updates that are there are those from Microsoft.
      – nonameswereavailable
      Aug 6 '15 at 20:27




      I checked every setting in device manager and the HID-compliant touch screen properties has vanished. I am seeing eGalaxTouch - Other hardware - USB Touchscreen Controller(7926) under my update history. When I go to click to remove the update it isn't in the list. The only updates that are there are those from Microsoft.
      – nonameswereavailable
      Aug 6 '15 at 20:27












      The screenshot in the answer is after I did the rollback. You will need to go to "Mice and other pointing devices" and rollback driver for touchpad listed there.
      – Hassan Nadeem
      Aug 6 '15 at 20:30




      The screenshot in the answer is after I did the rollback. You will need to go to "Mice and other pointing devices" and rollback driver for touchpad listed there.
      – Hassan Nadeem
      Aug 6 '15 at 20:30












      up vote
      0
      down vote













      I had the same issue as nonameswereavailable. The HID-compliant touch screen driver was hidden and apparently was disconnected from the computer after the update, you could only see it from device manager >> view hidden devices. There was no rollback available (since it was disconnected, I think).



      I ended up restoring my system to before the update happened, and then followed this to stop installing drivers automatically, and this to stop updating automatically too, which might be a bad idea. We'll see.






      share|improve this answer

























        up vote
        0
        down vote













        I had the same issue as nonameswereavailable. The HID-compliant touch screen driver was hidden and apparently was disconnected from the computer after the update, you could only see it from device manager >> view hidden devices. There was no rollback available (since it was disconnected, I think).



        I ended up restoring my system to before the update happened, and then followed this to stop installing drivers automatically, and this to stop updating automatically too, which might be a bad idea. We'll see.






        share|improve this answer























          up vote
          0
          down vote










          up vote
          0
          down vote









          I had the same issue as nonameswereavailable. The HID-compliant touch screen driver was hidden and apparently was disconnected from the computer after the update, you could only see it from device manager >> view hidden devices. There was no rollback available (since it was disconnected, I think).



          I ended up restoring my system to before the update happened, and then followed this to stop installing drivers automatically, and this to stop updating automatically too, which might be a bad idea. We'll see.






          share|improve this answer












          I had the same issue as nonameswereavailable. The HID-compliant touch screen driver was hidden and apparently was disconnected from the computer after the update, you could only see it from device manager >> view hidden devices. There was no rollback available (since it was disconnected, I think).



          I ended up restoring my system to before the update happened, and then followed this to stop installing drivers automatically, and this to stop updating automatically too, which might be a bad idea. We'll see.







          share|improve this answer












          share|improve this answer



          share|improve this answer










          answered Aug 7 '15 at 0:09









          superfuzzball

          1




          1






















              up vote
              0
              down vote













              In my case the rollback option was disabled. I was able to restore the old (and correct) behavior by using the option "Update Driver software -> Browse my computer for driver -> Let me pick from a list -> USB Input Device"






              share|improve this answer

























                up vote
                0
                down vote













                In my case the rollback option was disabled. I was able to restore the old (and correct) behavior by using the option "Update Driver software -> Browse my computer for driver -> Let me pick from a list -> USB Input Device"






                share|improve this answer























                  up vote
                  0
                  down vote










                  up vote
                  0
                  down vote









                  In my case the rollback option was disabled. I was able to restore the old (and correct) behavior by using the option "Update Driver software -> Browse my computer for driver -> Let me pick from a list -> USB Input Device"






                  share|improve this answer












                  In my case the rollback option was disabled. I was able to restore the old (and correct) behavior by using the option "Update Driver software -> Browse my computer for driver -> Let me pick from a list -> USB Input Device"







                  share|improve this answer












                  share|improve this answer



                  share|improve this answer










                  answered Aug 7 '15 at 0:17









                  Leo

                  66




                  66

















                      protected by Community Aug 7 '15 at 7:37



                      Thank you for your interest in this question.
                      Because it has attracted low-quality or spam answers that had to be removed, posting an answer now requires 10 reputation on this site (the association bonus does not count).



                      Would you like to answer one of these unanswered questions instead?



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