Song greyed out in iTunes, not visible on iPhone
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I deleted all songs from my iPhone, but iTunes claims I have two copies of the same song on the phone. They show up greyed out with a sync icon next to them. Syncing has no effect, and they can't be played or deleted from within iTunes.
On the iPhone itself, it sees no music. (Usage displays "No Data" next to music).
iTunes 10.7 and iOS 6.1 on iPhone 5. This has been an issue since I got the song in question via a "Song of the week" promotion on iTunes. (This song, and this song only, has been an issue.)
itunes iphone ios
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up vote
3
down vote
favorite
I deleted all songs from my iPhone, but iTunes claims I have two copies of the same song on the phone. They show up greyed out with a sync icon next to them. Syncing has no effect, and they can't be played or deleted from within iTunes.
On the iPhone itself, it sees no music. (Usage displays "No Data" next to music).
iTunes 10.7 and iOS 6.1 on iPhone 5. This has been an issue since I got the song in question via a "Song of the week" promotion on iTunes. (This song, and this song only, has been an issue.)
itunes iphone ios
Have you tried adding the song back on, syncing, and then see if you can remove it?
– techturtle
Feb 22 '13 at 19:33
@techturtle - Yes, no effect. iTunes still shows it greyed out.
– user156342
Feb 23 '13 at 4:32
@Unsigned - No I'm not. I'm going to try your answer and let you know if it works or not.
– user156342
Feb 24 '13 at 0:48
add a comment |
up vote
3
down vote
favorite
up vote
3
down vote
favorite
I deleted all songs from my iPhone, but iTunes claims I have two copies of the same song on the phone. They show up greyed out with a sync icon next to them. Syncing has no effect, and they can't be played or deleted from within iTunes.
On the iPhone itself, it sees no music. (Usage displays "No Data" next to music).
iTunes 10.7 and iOS 6.1 on iPhone 5. This has been an issue since I got the song in question via a "Song of the week" promotion on iTunes. (This song, and this song only, has been an issue.)
itunes iphone ios
I deleted all songs from my iPhone, but iTunes claims I have two copies of the same song on the phone. They show up greyed out with a sync icon next to them. Syncing has no effect, and they can't be played or deleted from within iTunes.
On the iPhone itself, it sees no music. (Usage displays "No Data" next to music).
iTunes 10.7 and iOS 6.1 on iPhone 5. This has been an issue since I got the song in question via a "Song of the week" promotion on iTunes. (This song, and this song only, has been an issue.)
itunes iphone ios
itunes iphone ios
asked Feb 22 '13 at 19:26
user156342
Have you tried adding the song back on, syncing, and then see if you can remove it?
– techturtle
Feb 22 '13 at 19:33
@techturtle - Yes, no effect. iTunes still shows it greyed out.
– user156342
Feb 23 '13 at 4:32
@Unsigned - No I'm not. I'm going to try your answer and let you know if it works or not.
– user156342
Feb 24 '13 at 0:48
add a comment |
Have you tried adding the song back on, syncing, and then see if you can remove it?
– techturtle
Feb 22 '13 at 19:33
@techturtle - Yes, no effect. iTunes still shows it greyed out.
– user156342
Feb 23 '13 at 4:32
@Unsigned - No I'm not. I'm going to try your answer and let you know if it works or not.
– user156342
Feb 24 '13 at 0:48
Have you tried adding the song back on, syncing, and then see if you can remove it?
– techturtle
Feb 22 '13 at 19:33
Have you tried adding the song back on, syncing, and then see if you can remove it?
– techturtle
Feb 22 '13 at 19:33
@techturtle - Yes, no effect. iTunes still shows it greyed out.
– user156342
Feb 23 '13 at 4:32
@techturtle - Yes, no effect. iTunes still shows it greyed out.
– user156342
Feb 23 '13 at 4:32
@Unsigned - No I'm not. I'm going to try your answer and let you know if it works or not.
– user156342
Feb 24 '13 at 0:48
@Unsigned - No I'm not. I'm going to try your answer and let you know if it works or not.
– user156342
Feb 24 '13 at 0:48
add a comment |
1 Answer
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up vote
0
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It's some kind of glitch in the syncing process (maybe something got corrupted?). I'm not sure but some people have been able to fix it by toggling the 'sync automatically' button and sync their iDevice. Possibly repeat once or twice. If that doesn't work, try duplicating the file or importing it again to iTunes (copy it from iTunes Media if it's there).
Another issue might be that the file of the song is corrupted. Try to identify the file and see if you can play it with any other music player. If not, delete it from there and download, rip or buy the song again.
answered Feb 24 '13 at 1:33
Jochem Kuijpers
264316
I tried redownloading it several times. It plays fine in QuickTime.
– user156342
Feb 24 '13 at 2:29
add a comment |
protected by Community♦ Jul 23 '13 at 0:55
Thank you for your interest in this question.
Because it has attracted low-quality or spam answers that had to be removed, posting an answer now requires 10 reputation on this site (the association bonus does not count).
Would you like to answer one of these unanswered questions instead?
1 Answer
1
active
oldest
votes
1 Answer
1
active
oldest
votes
active
oldest
votes
active
oldest
votes
up vote
0
down vote
It's some kind of glitch in the syncing process (maybe something got corrupted?). I'm not sure but some people have been able to fix it by toggling the 'sync automatically' button and sync their iDevice. Possibly repeat once or twice. If that doesn't work, try duplicating the file or importing it again to iTunes (copy it from iTunes Media if it's there).
Another issue might be that the file of the song is corrupted. Try to identify the file and see if you can play it with any other music player. If not, delete it from there and download, rip or buy the song again.
answered Feb 24 '13 at 1:33
Jochem Kuijpers
264316
I tried redownloading it several times. It plays fine in QuickTime.
– user156342
Feb 24 '13 at 2:29
add a comment |
up vote
0
down vote
It's some kind of glitch in the syncing process (maybe something got corrupted?). I'm not sure but some people have been able to fix it by toggling the 'sync automatically' button and sync their iDevice. Possibly repeat once or twice. If that doesn't work, try duplicating the file or importing it again to iTunes (copy it from iTunes Media if it's there).
Another issue might be that the file of the song is corrupted. Try to identify the file and see if you can play it with any other music player. If not, delete it from there and download, rip or buy the song again.
answered Feb 24 '13 at 1:33
Jochem Kuijpers
264316
I tried redownloading it several times. It plays fine in QuickTime.
– user156342
Feb 24 '13 at 2:29
add a comment |
up vote
0
down vote
up vote
0
down vote
It's some kind of glitch in the syncing process (maybe something got corrupted?). I'm not sure but some people have been able to fix it by toggling the 'sync automatically' button and sync their iDevice. Possibly repeat once or twice. If that doesn't work, try duplicating the file or importing it again to iTunes (copy it from iTunes Media if it's there).
Another issue might be that the file of the song is corrupted. Try to identify the file and see if you can play it with any other music player. If not, delete it from there and download, rip or buy the song again.
answered Feb 24 '13 at 1:33
Jochem Kuijpers
264316
It's some kind of glitch in the syncing process (maybe something got corrupted?). I'm not sure but some people have been able to fix it by toggling the 'sync automatically' button and sync their iDevice. Possibly repeat once or twice. If that doesn't work, try duplicating the file or importing it again to iTunes (copy it from iTunes Media if it's there).
Another issue might be that the file of the song is corrupted. Try to identify the file and see if you can play it with any other music player. If not, delete it from there and download, rip or buy the song again.
answered Feb 24 '13 at 1:33
Jochem Kuijpers
264316
answered Feb 24 '13 at 1:33
Jochem Kuijpers
264316
answered Feb 24 '13 at 1:33
Jochem Kuijpers
264316
answered Feb 24 '13 at 1:33
Jochem Kuijpers
264316
264316
I tried redownloading it several times. It plays fine in QuickTime.
– user156342
Feb 24 '13 at 2:29
add a comment |
I tried redownloading it several times. It plays fine in QuickTime.
– user156342
Feb 24 '13 at 2:29
I tried redownloading it several times. It plays fine in QuickTime.
– user156342
Feb 24 '13 at 2:29
I tried redownloading it several times. It plays fine in QuickTime.
– user156342
Feb 24 '13 at 2:29
add a comment |
protected by Community♦ Jul 23 '13 at 0:55
Thank you for your interest in this question.
Because it has attracted low-quality or spam answers that had to be removed, posting an answer now requires 10 reputation on this site (the association bonus does not count).
Would you like to answer one of these unanswered questions instead?
Have you tried adding the song back on, syncing, and then see if you can remove it?
– techturtle
Feb 22 '13 at 19:33
@techturtle - Yes, no effect. iTunes still shows it greyed out.
– user156342
Feb 23 '13 at 4:32
@Unsigned - No I'm not. I'm going to try your answer and let you know if it works or not.
– user156342
Feb 24 '13 at 0:48