macOS Mojave 10.14.2 update failure












1















Through the 10.14.2 update process at my company I observed that about 10% of computers encountered an issue during the update that required us to wipe the disk in recovery mode before any macOS installation would be successful.



The update fails during one of its restarts back to the login screen. After logging in a progress bar appears under the screen before it transitions to a Setup Assistant-style screen. A banner immediately appears with a notice stating that "Critical software update is missing and must be installed before you can use your computer." With options to Try Again (never works) or Shut Down. After choosing shut down the logon screen -> installation loop continues.



We were able to put the devices into Safe Mode and recover data that way before wiping and reinstalling the OS. However, this was a fairly common issue within my user pool that was not observed anywhere else (from what I can find based on moderately intense Googling and other searches).



Has anyone else encountered this problem?



Many thanks for your assistance!










share|improve this question



























    1















    Through the 10.14.2 update process at my company I observed that about 10% of computers encountered an issue during the update that required us to wipe the disk in recovery mode before any macOS installation would be successful.



    The update fails during one of its restarts back to the login screen. After logging in a progress bar appears under the screen before it transitions to a Setup Assistant-style screen. A banner immediately appears with a notice stating that "Critical software update is missing and must be installed before you can use your computer." With options to Try Again (never works) or Shut Down. After choosing shut down the logon screen -> installation loop continues.



    We were able to put the devices into Safe Mode and recover data that way before wiping and reinstalling the OS. However, this was a fairly common issue within my user pool that was not observed anywhere else (from what I can find based on moderately intense Googling and other searches).



    Has anyone else encountered this problem?



    Many thanks for your assistance!










    share|improve this question

























      1












      1








      1








      Through the 10.14.2 update process at my company I observed that about 10% of computers encountered an issue during the update that required us to wipe the disk in recovery mode before any macOS installation would be successful.



      The update fails during one of its restarts back to the login screen. After logging in a progress bar appears under the screen before it transitions to a Setup Assistant-style screen. A banner immediately appears with a notice stating that "Critical software update is missing and must be installed before you can use your computer." With options to Try Again (never works) or Shut Down. After choosing shut down the logon screen -> installation loop continues.



      We were able to put the devices into Safe Mode and recover data that way before wiping and reinstalling the OS. However, this was a fairly common issue within my user pool that was not observed anywhere else (from what I can find based on moderately intense Googling and other searches).



      Has anyone else encountered this problem?



      Many thanks for your assistance!










      share|improve this question














      Through the 10.14.2 update process at my company I observed that about 10% of computers encountered an issue during the update that required us to wipe the disk in recovery mode before any macOS installation would be successful.



      The update fails during one of its restarts back to the login screen. After logging in a progress bar appears under the screen before it transitions to a Setup Assistant-style screen. A banner immediately appears with a notice stating that "Critical software update is missing and must be installed before you can use your computer." With options to Try Again (never works) or Shut Down. After choosing shut down the logon screen -> installation loop continues.



      We were able to put the devices into Safe Mode and recover data that way before wiping and reinstalling the OS. However, this was a fairly common issue within my user pool that was not observed anywhere else (from what I can find based on moderately intense Googling and other searches).



      Has anyone else encountered this problem?



      Many thanks for your assistance!







      macos macos-mojave






      share|improve this question













      share|improve this question











      share|improve this question




      share|improve this question










      asked Jan 18 at 22:13









      Peter McCrackenPeter McCracken

      111




      111






















          0






          active

          oldest

          votes











          Your Answer








          StackExchange.ready(function() {
          var channelOptions = {
          tags: "".split(" "),
          id: "3"
          };
          initTagRenderer("".split(" "), "".split(" "), channelOptions);

          StackExchange.using("externalEditor", function() {
          // Have to fire editor after snippets, if snippets enabled
          if (StackExchange.settings.snippets.snippetsEnabled) {
          StackExchange.using("snippets", function() {
          createEditor();
          });
          }
          else {
          createEditor();
          }
          });

          function createEditor() {
          StackExchange.prepareEditor({
          heartbeatType: 'answer',
          autoActivateHeartbeat: false,
          convertImagesToLinks: true,
          noModals: true,
          showLowRepImageUploadWarning: true,
          reputationToPostImages: 10,
          bindNavPrevention: true,
          postfix: "",
          imageUploader: {
          brandingHtml: "Powered by u003ca class="icon-imgur-white" href="https://imgur.com/"u003eu003c/au003e",
          contentPolicyHtml: "User contributions licensed under u003ca href="https://creativecommons.org/licenses/by-sa/3.0/"u003ecc by-sa 3.0 with attribution requiredu003c/au003e u003ca href="https://stackoverflow.com/legal/content-policy"u003e(content policy)u003c/au003e",
          allowUrls: true
          },
          onDemand: true,
          discardSelector: ".discard-answer"
          ,immediatelyShowMarkdownHelp:true
          });


          }
          });














          draft saved

          draft discarded


















          StackExchange.ready(
          function () {
          StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2fsuperuser.com%2fquestions%2f1395937%2fmacos-mojave-10-14-2-update-failure%23new-answer', 'question_page');
          }
          );

          Post as a guest















          Required, but never shown

























          0






          active

          oldest

          votes








          0






          active

          oldest

          votes









          active

          oldest

          votes






          active

          oldest

          votes
















          draft saved

          draft discarded




















































          Thanks for contributing an answer to Super User!


          • Please be sure to answer the question. Provide details and share your research!

          But avoid



          • Asking for help, clarification, or responding to other answers.

          • Making statements based on opinion; back them up with references or personal experience.


          To learn more, see our tips on writing great answers.




          draft saved


          draft discarded














          StackExchange.ready(
          function () {
          StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2fsuperuser.com%2fquestions%2f1395937%2fmacos-mojave-10-14-2-update-failure%23new-answer', 'question_page');
          }
          );

          Post as a guest















          Required, but never shown





















































          Required, but never shown














          Required, but never shown












          Required, but never shown







          Required, but never shown

































          Required, but never shown














          Required, but never shown












          Required, but never shown







          Required, but never shown







          Popular posts from this blog

          "Incorrect syntax near the keyword 'ON'. (on update cascade, on delete cascade,)

          Alcedinidae

          RAC Tourist Trophy