GeoServer stalling/freezing until further prompted





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I have set up a GeoServer for the small company I work for, using an Apache server and Tomcat to implement, and have been learning along the way. A summary of our current operation is we serve up TIF file layers using WMS through a) OpenLayers (through a URL) and b) QGIS (importing as WMS layer).



We have had an issue which crops up mostly when trying to connect to the WMS
service through QGIS, but has also occurred when trying to load an
OpenLayers link. The GeoServer console will seemingly freeze and nothing new
will be outputted regarding the action. The application (OpenLayers or QGIS)
will either become temporarily unresponsive or just sit there loading, until
another request is made (usually by loading another OpenLayers layer). The
frozen application will then either resume as normal or fail the action, so
it's almost like the second request boots GeoServer back into action.



I have tried using logs to diagnose the issue (connecting to WMS through
QGIS until it freezes, then attempting to fix by loading a layer through
OpenLayers) and have found that the problem isn't reported when the
connection fails, and when it does succeed the following is outputted (which
seems to be just standard logging, no error):



2018-11-21 13:03:22,589 INFO [geoserver.wms] - 
Request: getServiceInfo

2018-11-21 13:03:22,605 INFO [geoserver.wms] -
Request: getCapabilities
Namespace = null
UpdateSequence = null
Version = 1.1.1
Request = GetCapabilities
BaseUrl = <a href="http://xx.xx.xx.xx:xx/geoserver/">http://xx.xx.xx.xx:xx/geoserver/
Get = false
RawKvp = {REQUEST=GetCapabilities, VERSION=1.1.1, SERVICE=WMS}
RequestCharset = null


I've tried extensive googling and can't seem to find anyone who's had a
similar issue. Is anyone able to recommend further debugging steps or has
had a similar issue before?



Setup info: GeoServer 2.13.1 running on Java 1.8.0_161-b12 64 bits, running
on Windows Server 2012 R2 Standard










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    I have set up a GeoServer for the small company I work for, using an Apache server and Tomcat to implement, and have been learning along the way. A summary of our current operation is we serve up TIF file layers using WMS through a) OpenLayers (through a URL) and b) QGIS (importing as WMS layer).



    We have had an issue which crops up mostly when trying to connect to the WMS
    service through QGIS, but has also occurred when trying to load an
    OpenLayers link. The GeoServer console will seemingly freeze and nothing new
    will be outputted regarding the action. The application (OpenLayers or QGIS)
    will either become temporarily unresponsive or just sit there loading, until
    another request is made (usually by loading another OpenLayers layer). The
    frozen application will then either resume as normal or fail the action, so
    it's almost like the second request boots GeoServer back into action.



    I have tried using logs to diagnose the issue (connecting to WMS through
    QGIS until it freezes, then attempting to fix by loading a layer through
    OpenLayers) and have found that the problem isn't reported when the
    connection fails, and when it does succeed the following is outputted (which
    seems to be just standard logging, no error):



    2018-11-21 13:03:22,589 INFO [geoserver.wms] - 
    Request: getServiceInfo

    2018-11-21 13:03:22,605 INFO [geoserver.wms] -
    Request: getCapabilities
    Namespace = null
    UpdateSequence = null
    Version = 1.1.1
    Request = GetCapabilities
    BaseUrl = <a href="http://xx.xx.xx.xx:xx/geoserver/">http://xx.xx.xx.xx:xx/geoserver/
    Get = false
    RawKvp = {REQUEST=GetCapabilities, VERSION=1.1.1, SERVICE=WMS}
    RequestCharset = null


    I've tried extensive googling and can't seem to find anyone who's had a
    similar issue. Is anyone able to recommend further debugging steps or has
    had a similar issue before?



    Setup info: GeoServer 2.13.1 running on Java 1.8.0_161-b12 64 bits, running
    on Windows Server 2012 R2 Standard










    share|improve this question

























      0












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      0








      I have set up a GeoServer for the small company I work for, using an Apache server and Tomcat to implement, and have been learning along the way. A summary of our current operation is we serve up TIF file layers using WMS through a) OpenLayers (through a URL) and b) QGIS (importing as WMS layer).



      We have had an issue which crops up mostly when trying to connect to the WMS
      service through QGIS, but has also occurred when trying to load an
      OpenLayers link. The GeoServer console will seemingly freeze and nothing new
      will be outputted regarding the action. The application (OpenLayers or QGIS)
      will either become temporarily unresponsive or just sit there loading, until
      another request is made (usually by loading another OpenLayers layer). The
      frozen application will then either resume as normal or fail the action, so
      it's almost like the second request boots GeoServer back into action.



      I have tried using logs to diagnose the issue (connecting to WMS through
      QGIS until it freezes, then attempting to fix by loading a layer through
      OpenLayers) and have found that the problem isn't reported when the
      connection fails, and when it does succeed the following is outputted (which
      seems to be just standard logging, no error):



      2018-11-21 13:03:22,589 INFO [geoserver.wms] - 
      Request: getServiceInfo

      2018-11-21 13:03:22,605 INFO [geoserver.wms] -
      Request: getCapabilities
      Namespace = null
      UpdateSequence = null
      Version = 1.1.1
      Request = GetCapabilities
      BaseUrl = <a href="http://xx.xx.xx.xx:xx/geoserver/">http://xx.xx.xx.xx:xx/geoserver/
      Get = false
      RawKvp = {REQUEST=GetCapabilities, VERSION=1.1.1, SERVICE=WMS}
      RequestCharset = null


      I've tried extensive googling and can't seem to find anyone who's had a
      similar issue. Is anyone able to recommend further debugging steps or has
      had a similar issue before?



      Setup info: GeoServer 2.13.1 running on Java 1.8.0_161-b12 64 bits, running
      on Windows Server 2012 R2 Standard










      share|improve this question














      I have set up a GeoServer for the small company I work for, using an Apache server and Tomcat to implement, and have been learning along the way. A summary of our current operation is we serve up TIF file layers using WMS through a) OpenLayers (through a URL) and b) QGIS (importing as WMS layer).



      We have had an issue which crops up mostly when trying to connect to the WMS
      service through QGIS, but has also occurred when trying to load an
      OpenLayers link. The GeoServer console will seemingly freeze and nothing new
      will be outputted regarding the action. The application (OpenLayers or QGIS)
      will either become temporarily unresponsive or just sit there loading, until
      another request is made (usually by loading another OpenLayers layer). The
      frozen application will then either resume as normal or fail the action, so
      it's almost like the second request boots GeoServer back into action.



      I have tried using logs to diagnose the issue (connecting to WMS through
      QGIS until it freezes, then attempting to fix by loading a layer through
      OpenLayers) and have found that the problem isn't reported when the
      connection fails, and when it does succeed the following is outputted (which
      seems to be just standard logging, no error):



      2018-11-21 13:03:22,589 INFO [geoserver.wms] - 
      Request: getServiceInfo

      2018-11-21 13:03:22,605 INFO [geoserver.wms] -
      Request: getCapabilities
      Namespace = null
      UpdateSequence = null
      Version = 1.1.1
      Request = GetCapabilities
      BaseUrl = <a href="http://xx.xx.xx.xx:xx/geoserver/">http://xx.xx.xx.xx:xx/geoserver/
      Get = false
      RawKvp = {REQUEST=GetCapabilities, VERSION=1.1.1, SERVICE=WMS}
      RequestCharset = null


      I've tried extensive googling and can't seem to find anyone who's had a
      similar issue. Is anyone able to recommend further debugging steps or has
      had a similar issue before?



      Setup info: GeoServer 2.13.1 running on Java 1.8.0_161-b12 64 bits, running
      on Windows Server 2012 R2 Standard







      geoserver






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      asked Nov 23 '18 at 10:42









      Sam GrocockSam Grocock

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