Router (hub) blocking traffic from my Netgear wifi Extender












0















This is a question from the UK so may have more relevance to those who understand BT smart hubs.



I have this product: https://www.netgear.co.uk/home/products/networking/wifi-range-extenders/EX7000.aspx



And my main router is: http://home.bt.com/tech-gadgets/internet/broadband/bt-smart-hub-6-router-wifi-11364068260249



When I connected the two using WPS, I could initially see both the BTHub6-XXXX-2GEXT and BTHub6-XXXX-5GEXT as options from my Windows machine. I could connect to both and then use the internet no issues. However, the Smart hub now seems to be blocking communication to the Extender.



The BT Hub management page looks like this:



enter image description here



And then beneath this, it shows connected devices from which I can drill down into the Extender:



enter image description here



The firmware for the extender was updated to the latest yesterday and I can connect to both 2GEXT and 5GEXT but when I do so, I can't get any webpage up.



So, the BT Hub (Router) is blocking the traffic somehow. I'm sure there must be some kind of 'trusted IP address' setting I can use to allow this to work?



I'm hoping someone from the UK has experienced similar issues as it's kind of specific to the BT Router.



Thanks










share|improve this question



























    0















    This is a question from the UK so may have more relevance to those who understand BT smart hubs.



    I have this product: https://www.netgear.co.uk/home/products/networking/wifi-range-extenders/EX7000.aspx



    And my main router is: http://home.bt.com/tech-gadgets/internet/broadband/bt-smart-hub-6-router-wifi-11364068260249



    When I connected the two using WPS, I could initially see both the BTHub6-XXXX-2GEXT and BTHub6-XXXX-5GEXT as options from my Windows machine. I could connect to both and then use the internet no issues. However, the Smart hub now seems to be blocking communication to the Extender.



    The BT Hub management page looks like this:



    enter image description here



    And then beneath this, it shows connected devices from which I can drill down into the Extender:



    enter image description here



    The firmware for the extender was updated to the latest yesterday and I can connect to both 2GEXT and 5GEXT but when I do so, I can't get any webpage up.



    So, the BT Hub (Router) is blocking the traffic somehow. I'm sure there must be some kind of 'trusted IP address' setting I can use to allow this to work?



    I'm hoping someone from the UK has experienced similar issues as it's kind of specific to the BT Router.



    Thanks










    share|improve this question

























      0












      0








      0








      This is a question from the UK so may have more relevance to those who understand BT smart hubs.



      I have this product: https://www.netgear.co.uk/home/products/networking/wifi-range-extenders/EX7000.aspx



      And my main router is: http://home.bt.com/tech-gadgets/internet/broadband/bt-smart-hub-6-router-wifi-11364068260249



      When I connected the two using WPS, I could initially see both the BTHub6-XXXX-2GEXT and BTHub6-XXXX-5GEXT as options from my Windows machine. I could connect to both and then use the internet no issues. However, the Smart hub now seems to be blocking communication to the Extender.



      The BT Hub management page looks like this:



      enter image description here



      And then beneath this, it shows connected devices from which I can drill down into the Extender:



      enter image description here



      The firmware for the extender was updated to the latest yesterday and I can connect to both 2GEXT and 5GEXT but when I do so, I can't get any webpage up.



      So, the BT Hub (Router) is blocking the traffic somehow. I'm sure there must be some kind of 'trusted IP address' setting I can use to allow this to work?



      I'm hoping someone from the UK has experienced similar issues as it's kind of specific to the BT Router.



      Thanks










      share|improve this question














      This is a question from the UK so may have more relevance to those who understand BT smart hubs.



      I have this product: https://www.netgear.co.uk/home/products/networking/wifi-range-extenders/EX7000.aspx



      And my main router is: http://home.bt.com/tech-gadgets/internet/broadband/bt-smart-hub-6-router-wifi-11364068260249



      When I connected the two using WPS, I could initially see both the BTHub6-XXXX-2GEXT and BTHub6-XXXX-5GEXT as options from my Windows machine. I could connect to both and then use the internet no issues. However, the Smart hub now seems to be blocking communication to the Extender.



      The BT Hub management page looks like this:



      enter image description here



      And then beneath this, it shows connected devices from which I can drill down into the Extender:



      enter image description here



      The firmware for the extender was updated to the latest yesterday and I can connect to both 2GEXT and 5GEXT but when I do so, I can't get any webpage up.



      So, the BT Hub (Router) is blocking the traffic somehow. I'm sure there must be some kind of 'trusted IP address' setting I can use to allow this to work?



      I'm hoping someone from the UK has experienced similar issues as it's kind of specific to the BT Router.



      Thanks







      wireless-networking router mac-address wireless-extender






      share|improve this question













      share|improve this question











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      share|improve this question










      asked Dec 30 '18 at 11:40









      SteerpikeSteerpike

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