Why can't I click Listen to Music in Windows 7 for Bluetooth headphones?

Here is a screenshot of where Listen to Music appears. I cannot click it, it simply does nothing if clicked. Alternately while in Playback Devices > Sound I cannot right click and press "connect".
Why can't I click this operation?
windows-7 audio bluetooth music headphones
add a comment |

Here is a screenshot of where Listen to Music appears. I cannot click it, it simply does nothing if clicked. Alternately while in Playback Devices > Sound I cannot right click and press "connect".
Why can't I click this operation?
windows-7 audio bluetooth music headphones
add a comment |

Here is a screenshot of where Listen to Music appears. I cannot click it, it simply does nothing if clicked. Alternately while in Playback Devices > Sound I cannot right click and press "connect".
Why can't I click this operation?
windows-7 audio bluetooth music headphones

Here is a screenshot of where Listen to Music appears. I cannot click it, it simply does nothing if clicked. Alternately while in Playback Devices > Sound I cannot right click and press "connect".
Why can't I click this operation?
windows-7 audio bluetooth music headphones
windows-7 audio bluetooth music headphones
edited Nov 25 '16 at 8:38
3498DB
15.8k114762
15.8k114762
asked Nov 25 '16 at 8:10
Stephen HowardStephen Howard
4613
4613
add a comment |
add a comment |
1 Answer
1
active
oldest
votes
It now works!

Ultimately I've found this to be a driver-related issue. If you've tried everything else try this:
Figure out whose Bluetooth hardware you are using. In my case I'm using Intel-based hardware.
Go to their website and download/install the latest drivers available. In my case the latest drivers did not fix the problem. I actually had to use the older Bluetooth drivers installer.
- I downloaded and installed the Intel Driver Update Utility
- Once the utility is open click Scan
Try the Latest drivers and if that doesn't fix it, try the Older drivers

As noted above I ended up having to use the Older drivers tab as seen in the image.
Everything works great now!
add a comment |
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1 Answer
1
active
oldest
votes
1 Answer
1
active
oldest
votes
active
oldest
votes
active
oldest
votes
It now works!

Ultimately I've found this to be a driver-related issue. If you've tried everything else try this:
Figure out whose Bluetooth hardware you are using. In my case I'm using Intel-based hardware.
Go to their website and download/install the latest drivers available. In my case the latest drivers did not fix the problem. I actually had to use the older Bluetooth drivers installer.
- I downloaded and installed the Intel Driver Update Utility
- Once the utility is open click Scan
Try the Latest drivers and if that doesn't fix it, try the Older drivers

As noted above I ended up having to use the Older drivers tab as seen in the image.
Everything works great now!
add a comment |
It now works!

Ultimately I've found this to be a driver-related issue. If you've tried everything else try this:
Figure out whose Bluetooth hardware you are using. In my case I'm using Intel-based hardware.
Go to their website and download/install the latest drivers available. In my case the latest drivers did not fix the problem. I actually had to use the older Bluetooth drivers installer.
- I downloaded and installed the Intel Driver Update Utility
- Once the utility is open click Scan
Try the Latest drivers and if that doesn't fix it, try the Older drivers

As noted above I ended up having to use the Older drivers tab as seen in the image.
Everything works great now!
add a comment |
It now works!

Ultimately I've found this to be a driver-related issue. If you've tried everything else try this:
Figure out whose Bluetooth hardware you are using. In my case I'm using Intel-based hardware.
Go to their website and download/install the latest drivers available. In my case the latest drivers did not fix the problem. I actually had to use the older Bluetooth drivers installer.
- I downloaded and installed the Intel Driver Update Utility
- Once the utility is open click Scan
Try the Latest drivers and if that doesn't fix it, try the Older drivers

As noted above I ended up having to use the Older drivers tab as seen in the image.
Everything works great now!
It now works!

Ultimately I've found this to be a driver-related issue. If you've tried everything else try this:
Figure out whose Bluetooth hardware you are using. In my case I'm using Intel-based hardware.
Go to their website and download/install the latest drivers available. In my case the latest drivers did not fix the problem. I actually had to use the older Bluetooth drivers installer.
- I downloaded and installed the Intel Driver Update Utility
- Once the utility is open click Scan
Try the Latest drivers and if that doesn't fix it, try the Older drivers

As noted above I ended up having to use the Older drivers tab as seen in the image.
Everything works great now!
edited Nov 25 '16 at 8:41
3498DB
15.8k114762
15.8k114762
answered Nov 25 '16 at 8:33
Stephen HowardStephen Howard
4613
4613
add a comment |
add a comment |
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