Cannot import video from a DV camcorder over FireWire in Windows 7












2














I have a JVC GR-D320 miniDV camcorder that has a FireWire interface. I recently upgraded to Windows 7 RTM (64 bit, fresh installation).



When I connect my camcorder through FireWire, I can see it in Device Manager without any warnings or problems, but I cannot capture videos from my miniDV tapes. After connecting, AutoPlay displays:




Import Video could not find a compatible digital video device. Verify
that the digital video device is properly connected and turned on.




When using Windows Live Photo Gallery after selecting the import option, my camera is not listed.



The camera used to work perfectly on the same hardware before upgrading to Windows 7 RTM 64 bit (it used to work fine on Windows XP SP3 32 bit).



Googling revealed that people had the exact same problems in Vista, but no solution was provided. Any help?










share|improve this question
























  • have you tried any 3rd party 32-bit software?
    – Molly7244
    Sep 21 '09 at 18:09






  • 1




    Not yet, but my guess is that it's not a software issue, but a driver one.
    – qbeuek
    Sep 23 '09 at 11:01










  • Not a solution, but I will mention that I've done a lot of DV and HDV importing over 1394 (from Sony cameras) on Vista, 7, and 8/8.1. So it isn't a general problem with these OSs.
    – Jamie Hanrahan
    Jun 21 '15 at 18:50










  • Although the device appears in Device Manager, is it the latest version of the driver? If you can find the hardware Ids and driver version and update your question it may help. Thank you :)
    – Kinnectus
    Jul 22 '15 at 7:07
















2














I have a JVC GR-D320 miniDV camcorder that has a FireWire interface. I recently upgraded to Windows 7 RTM (64 bit, fresh installation).



When I connect my camcorder through FireWire, I can see it in Device Manager without any warnings or problems, but I cannot capture videos from my miniDV tapes. After connecting, AutoPlay displays:




Import Video could not find a compatible digital video device. Verify
that the digital video device is properly connected and turned on.




When using Windows Live Photo Gallery after selecting the import option, my camera is not listed.



The camera used to work perfectly on the same hardware before upgrading to Windows 7 RTM 64 bit (it used to work fine on Windows XP SP3 32 bit).



Googling revealed that people had the exact same problems in Vista, but no solution was provided. Any help?










share|improve this question
























  • have you tried any 3rd party 32-bit software?
    – Molly7244
    Sep 21 '09 at 18:09






  • 1




    Not yet, but my guess is that it's not a software issue, but a driver one.
    – qbeuek
    Sep 23 '09 at 11:01










  • Not a solution, but I will mention that I've done a lot of DV and HDV importing over 1394 (from Sony cameras) on Vista, 7, and 8/8.1. So it isn't a general problem with these OSs.
    – Jamie Hanrahan
    Jun 21 '15 at 18:50










  • Although the device appears in Device Manager, is it the latest version of the driver? If you can find the hardware Ids and driver version and update your question it may help. Thank you :)
    – Kinnectus
    Jul 22 '15 at 7:07














2












2








2







I have a JVC GR-D320 miniDV camcorder that has a FireWire interface. I recently upgraded to Windows 7 RTM (64 bit, fresh installation).



When I connect my camcorder through FireWire, I can see it in Device Manager without any warnings or problems, but I cannot capture videos from my miniDV tapes. After connecting, AutoPlay displays:




Import Video could not find a compatible digital video device. Verify
that the digital video device is properly connected and turned on.




When using Windows Live Photo Gallery after selecting the import option, my camera is not listed.



The camera used to work perfectly on the same hardware before upgrading to Windows 7 RTM 64 bit (it used to work fine on Windows XP SP3 32 bit).



Googling revealed that people had the exact same problems in Vista, but no solution was provided. Any help?










share|improve this question















I have a JVC GR-D320 miniDV camcorder that has a FireWire interface. I recently upgraded to Windows 7 RTM (64 bit, fresh installation).



When I connect my camcorder through FireWire, I can see it in Device Manager without any warnings or problems, but I cannot capture videos from my miniDV tapes. After connecting, AutoPlay displays:




Import Video could not find a compatible digital video device. Verify
that the digital video device is properly connected and turned on.




When using Windows Live Photo Gallery after selecting the import option, my camera is not listed.



The camera used to work perfectly on the same hardware before upgrading to Windows 7 RTM 64 bit (it used to work fine on Windows XP SP3 32 bit).



Googling revealed that people had the exact same problems in Vista, but no solution was provided. Any help?







windows-7 camera firewire dv






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Mar 16 '17 at 13:43









bertieb

5,547112342




5,547112342










asked Aug 24 '09 at 16:10









qbeuekqbeuek

20626




20626












  • have you tried any 3rd party 32-bit software?
    – Molly7244
    Sep 21 '09 at 18:09






  • 1




    Not yet, but my guess is that it's not a software issue, but a driver one.
    – qbeuek
    Sep 23 '09 at 11:01










  • Not a solution, but I will mention that I've done a lot of DV and HDV importing over 1394 (from Sony cameras) on Vista, 7, and 8/8.1. So it isn't a general problem with these OSs.
    – Jamie Hanrahan
    Jun 21 '15 at 18:50










  • Although the device appears in Device Manager, is it the latest version of the driver? If you can find the hardware Ids and driver version and update your question it may help. Thank you :)
    – Kinnectus
    Jul 22 '15 at 7:07


















  • have you tried any 3rd party 32-bit software?
    – Molly7244
    Sep 21 '09 at 18:09






  • 1




    Not yet, but my guess is that it's not a software issue, but a driver one.
    – qbeuek
    Sep 23 '09 at 11:01










  • Not a solution, but I will mention that I've done a lot of DV and HDV importing over 1394 (from Sony cameras) on Vista, 7, and 8/8.1. So it isn't a general problem with these OSs.
    – Jamie Hanrahan
    Jun 21 '15 at 18:50










  • Although the device appears in Device Manager, is it the latest version of the driver? If you can find the hardware Ids and driver version and update your question it may help. Thank you :)
    – Kinnectus
    Jul 22 '15 at 7:07
















have you tried any 3rd party 32-bit software?
– Molly7244
Sep 21 '09 at 18:09




have you tried any 3rd party 32-bit software?
– Molly7244
Sep 21 '09 at 18:09




1




1




Not yet, but my guess is that it's not a software issue, but a driver one.
– qbeuek
Sep 23 '09 at 11:01




Not yet, but my guess is that it's not a software issue, but a driver one.
– qbeuek
Sep 23 '09 at 11:01












Not a solution, but I will mention that I've done a lot of DV and HDV importing over 1394 (from Sony cameras) on Vista, 7, and 8/8.1. So it isn't a general problem with these OSs.
– Jamie Hanrahan
Jun 21 '15 at 18:50




Not a solution, but I will mention that I've done a lot of DV and HDV importing over 1394 (from Sony cameras) on Vista, 7, and 8/8.1. So it isn't a general problem with these OSs.
– Jamie Hanrahan
Jun 21 '15 at 18:50












Although the device appears in Device Manager, is it the latest version of the driver? If you can find the hardware Ids and driver version and update your question it may help. Thank you :)
– Kinnectus
Jul 22 '15 at 7:07




Although the device appears in Device Manager, is it the latest version of the driver? If you can find the hardware Ids and driver version and update your question it may help. Thank you :)
– Kinnectus
Jul 22 '15 at 7:07










4 Answers
4






active

oldest

votes


















0














I have a Panasonic NV-DS33B digital video camera and I like others cannot capture video with Windows 7. Used the same Firewire Card, Startech PCI1394B_3, same cable which all worked fine under Windows XP.



I use Roxio Media Creator 2010 to capture video which was fine under XP. The camera is detected fine with the correct model number, I can control the camera, play, stop, rewind etc, but there is no video or sound being captured.



Windows 7 has not loaded the correct drivers and Panasonic have not made updated drivers available. So I am left with a perfectly good camera which unders Windows 7 is useless.



I still have a full copy of Windows XP which I can install as a dual boot which will be cheaper than buying a new camera.






share|improve this answer





























    0














    If you still have the windows XP disk you can install it in virtualbox and it works for me.
    I have an old Panasonic camcorder and it used to work well with my old laptop with windows vista but suddenly stopped working. No driver. the one included with windows (it did not download it)



    Had to remove it from the device manager and reinstall driver and it worked like external display port. so controls were still on the camcorder.






    share|improve this answer





























      0














      I hope this problem has not been left unsolved. I have been unsuccessful in getting my Vid cam to work with Win 7 x64. A few days back Adobe uploaded the latest version of Flash to my computer. This prompted me to wonder if something could be done with this new version so I "fiddled" with it: The first time I'd done that with Flash. During this I was asked what url I wanted Flash to work with. After doing that, my camera worked perfectly.






      share|improve this answer





























        -1














        This sounds like camera driver issues. Have you checked the manufactor website for updated vista/win 7 compatible drivers? The drivers for the camera might only work in windows XP for now. If people are having problems in vista, I would imagine windows 7 compatibility would be a problem also.






        share|improve this answer





















        • The camera uses a standard communication interface for DV over FireWire. The driver for this is built into Windows (XP, Vista, 7), so the manufacturer does not supply any drivers.
          – qbeuek
          Aug 24 '09 at 16:27










        • then updates should be provided by Microsoft. but check the camera mfg's site just in case; it's possible they'll pick up the slack if enough of their customers are complaining.
          – quack quixote
          Nov 22 '09 at 18:07






        • 1




          Not sure why this came up in the Low Quality Posts review queue. This answer was posted by a former moderator.
          – bwDraco
          Feb 1 '15 at 2:22











        Your Answer








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        4 Answers
        4






        active

        oldest

        votes








        4 Answers
        4






        active

        oldest

        votes









        active

        oldest

        votes






        active

        oldest

        votes









        0














        I have a Panasonic NV-DS33B digital video camera and I like others cannot capture video with Windows 7. Used the same Firewire Card, Startech PCI1394B_3, same cable which all worked fine under Windows XP.



        I use Roxio Media Creator 2010 to capture video which was fine under XP. The camera is detected fine with the correct model number, I can control the camera, play, stop, rewind etc, but there is no video or sound being captured.



        Windows 7 has not loaded the correct drivers and Panasonic have not made updated drivers available. So I am left with a perfectly good camera which unders Windows 7 is useless.



        I still have a full copy of Windows XP which I can install as a dual boot which will be cheaper than buying a new camera.






        share|improve this answer


























          0














          I have a Panasonic NV-DS33B digital video camera and I like others cannot capture video with Windows 7. Used the same Firewire Card, Startech PCI1394B_3, same cable which all worked fine under Windows XP.



          I use Roxio Media Creator 2010 to capture video which was fine under XP. The camera is detected fine with the correct model number, I can control the camera, play, stop, rewind etc, but there is no video or sound being captured.



          Windows 7 has not loaded the correct drivers and Panasonic have not made updated drivers available. So I am left with a perfectly good camera which unders Windows 7 is useless.



          I still have a full copy of Windows XP which I can install as a dual boot which will be cheaper than buying a new camera.






          share|improve this answer
























            0












            0








            0






            I have a Panasonic NV-DS33B digital video camera and I like others cannot capture video with Windows 7. Used the same Firewire Card, Startech PCI1394B_3, same cable which all worked fine under Windows XP.



            I use Roxio Media Creator 2010 to capture video which was fine under XP. The camera is detected fine with the correct model number, I can control the camera, play, stop, rewind etc, but there is no video or sound being captured.



            Windows 7 has not loaded the correct drivers and Panasonic have not made updated drivers available. So I am left with a perfectly good camera which unders Windows 7 is useless.



            I still have a full copy of Windows XP which I can install as a dual boot which will be cheaper than buying a new camera.






            share|improve this answer












            I have a Panasonic NV-DS33B digital video camera and I like others cannot capture video with Windows 7. Used the same Firewire Card, Startech PCI1394B_3, same cable which all worked fine under Windows XP.



            I use Roxio Media Creator 2010 to capture video which was fine under XP. The camera is detected fine with the correct model number, I can control the camera, play, stop, rewind etc, but there is no video or sound being captured.



            Windows 7 has not loaded the correct drivers and Panasonic have not made updated drivers available. So I am left with a perfectly good camera which unders Windows 7 is useless.



            I still have a full copy of Windows XP which I can install as a dual boot which will be cheaper than buying a new camera.







            share|improve this answer












            share|improve this answer



            share|improve this answer










            answered Jul 2 '10 at 12:15









            Lionel SprakeLionel Sprake

            1




            1

























                0














                If you still have the windows XP disk you can install it in virtualbox and it works for me.
                I have an old Panasonic camcorder and it used to work well with my old laptop with windows vista but suddenly stopped working. No driver. the one included with windows (it did not download it)



                Had to remove it from the device manager and reinstall driver and it worked like external display port. so controls were still on the camcorder.






                share|improve this answer


























                  0














                  If you still have the windows XP disk you can install it in virtualbox and it works for me.
                  I have an old Panasonic camcorder and it used to work well with my old laptop with windows vista but suddenly stopped working. No driver. the one included with windows (it did not download it)



                  Had to remove it from the device manager and reinstall driver and it worked like external display port. so controls were still on the camcorder.






                  share|improve this answer
























                    0












                    0








                    0






                    If you still have the windows XP disk you can install it in virtualbox and it works for me.
                    I have an old Panasonic camcorder and it used to work well with my old laptop with windows vista but suddenly stopped working. No driver. the one included with windows (it did not download it)



                    Had to remove it from the device manager and reinstall driver and it worked like external display port. so controls were still on the camcorder.






                    share|improve this answer












                    If you still have the windows XP disk you can install it in virtualbox and it works for me.
                    I have an old Panasonic camcorder and it used to work well with my old laptop with windows vista but suddenly stopped working. No driver. the one included with windows (it did not download it)



                    Had to remove it from the device manager and reinstall driver and it worked like external display port. so controls were still on the camcorder.







                    share|improve this answer












                    share|improve this answer



                    share|improve this answer










                    answered May 15 '14 at 18:59









                    Roh_mishRoh_mish

                    202210




                    202210























                        0














                        I hope this problem has not been left unsolved. I have been unsuccessful in getting my Vid cam to work with Win 7 x64. A few days back Adobe uploaded the latest version of Flash to my computer. This prompted me to wonder if something could be done with this new version so I "fiddled" with it: The first time I'd done that with Flash. During this I was asked what url I wanted Flash to work with. After doing that, my camera worked perfectly.






                        share|improve this answer


























                          0














                          I hope this problem has not been left unsolved. I have been unsuccessful in getting my Vid cam to work with Win 7 x64. A few days back Adobe uploaded the latest version of Flash to my computer. This prompted me to wonder if something could be done with this new version so I "fiddled" with it: The first time I'd done that with Flash. During this I was asked what url I wanted Flash to work with. After doing that, my camera worked perfectly.






                          share|improve this answer
























                            0












                            0








                            0






                            I hope this problem has not been left unsolved. I have been unsuccessful in getting my Vid cam to work with Win 7 x64. A few days back Adobe uploaded the latest version of Flash to my computer. This prompted me to wonder if something could be done with this new version so I "fiddled" with it: The first time I'd done that with Flash. During this I was asked what url I wanted Flash to work with. After doing that, my camera worked perfectly.






                            share|improve this answer












                            I hope this problem has not been left unsolved. I have been unsuccessful in getting my Vid cam to work with Win 7 x64. A few days back Adobe uploaded the latest version of Flash to my computer. This prompted me to wonder if something could be done with this new version so I "fiddled" with it: The first time I'd done that with Flash. During this I was asked what url I wanted Flash to work with. After doing that, my camera worked perfectly.







                            share|improve this answer












                            share|improve this answer



                            share|improve this answer










                            answered May 20 '15 at 8:55









                            John MahoneyJohn Mahoney

                            1




                            1























                                -1














                                This sounds like camera driver issues. Have you checked the manufactor website for updated vista/win 7 compatible drivers? The drivers for the camera might only work in windows XP for now. If people are having problems in vista, I would imagine windows 7 compatibility would be a problem also.






                                share|improve this answer





















                                • The camera uses a standard communication interface for DV over FireWire. The driver for this is built into Windows (XP, Vista, 7), so the manufacturer does not supply any drivers.
                                  – qbeuek
                                  Aug 24 '09 at 16:27










                                • then updates should be provided by Microsoft. but check the camera mfg's site just in case; it's possible they'll pick up the slack if enough of their customers are complaining.
                                  – quack quixote
                                  Nov 22 '09 at 18:07






                                • 1




                                  Not sure why this came up in the Low Quality Posts review queue. This answer was posted by a former moderator.
                                  – bwDraco
                                  Feb 1 '15 at 2:22
















                                -1














                                This sounds like camera driver issues. Have you checked the manufactor website for updated vista/win 7 compatible drivers? The drivers for the camera might only work in windows XP for now. If people are having problems in vista, I would imagine windows 7 compatibility would be a problem also.






                                share|improve this answer





















                                • The camera uses a standard communication interface for DV over FireWire. The driver for this is built into Windows (XP, Vista, 7), so the manufacturer does not supply any drivers.
                                  – qbeuek
                                  Aug 24 '09 at 16:27










                                • then updates should be provided by Microsoft. but check the camera mfg's site just in case; it's possible they'll pick up the slack if enough of their customers are complaining.
                                  – quack quixote
                                  Nov 22 '09 at 18:07






                                • 1




                                  Not sure why this came up in the Low Quality Posts review queue. This answer was posted by a former moderator.
                                  – bwDraco
                                  Feb 1 '15 at 2:22














                                -1












                                -1








                                -1






                                This sounds like camera driver issues. Have you checked the manufactor website for updated vista/win 7 compatible drivers? The drivers for the camera might only work in windows XP for now. If people are having problems in vista, I would imagine windows 7 compatibility would be a problem also.






                                share|improve this answer












                                This sounds like camera driver issues. Have you checked the manufactor website for updated vista/win 7 compatible drivers? The drivers for the camera might only work in windows XP for now. If people are having problems in vista, I would imagine windows 7 compatibility would be a problem also.







                                share|improve this answer












                                share|improve this answer



                                share|improve this answer










                                answered Aug 24 '09 at 16:15









                                TroggyTroggy

                                9,69674171




                                9,69674171












                                • The camera uses a standard communication interface for DV over FireWire. The driver for this is built into Windows (XP, Vista, 7), so the manufacturer does not supply any drivers.
                                  – qbeuek
                                  Aug 24 '09 at 16:27










                                • then updates should be provided by Microsoft. but check the camera mfg's site just in case; it's possible they'll pick up the slack if enough of their customers are complaining.
                                  – quack quixote
                                  Nov 22 '09 at 18:07






                                • 1




                                  Not sure why this came up in the Low Quality Posts review queue. This answer was posted by a former moderator.
                                  – bwDraco
                                  Feb 1 '15 at 2:22


















                                • The camera uses a standard communication interface for DV over FireWire. The driver for this is built into Windows (XP, Vista, 7), so the manufacturer does not supply any drivers.
                                  – qbeuek
                                  Aug 24 '09 at 16:27










                                • then updates should be provided by Microsoft. but check the camera mfg's site just in case; it's possible they'll pick up the slack if enough of their customers are complaining.
                                  – quack quixote
                                  Nov 22 '09 at 18:07






                                • 1




                                  Not sure why this came up in the Low Quality Posts review queue. This answer was posted by a former moderator.
                                  – bwDraco
                                  Feb 1 '15 at 2:22
















                                The camera uses a standard communication interface for DV over FireWire. The driver for this is built into Windows (XP, Vista, 7), so the manufacturer does not supply any drivers.
                                – qbeuek
                                Aug 24 '09 at 16:27




                                The camera uses a standard communication interface for DV over FireWire. The driver for this is built into Windows (XP, Vista, 7), so the manufacturer does not supply any drivers.
                                – qbeuek
                                Aug 24 '09 at 16:27












                                then updates should be provided by Microsoft. but check the camera mfg's site just in case; it's possible they'll pick up the slack if enough of their customers are complaining.
                                – quack quixote
                                Nov 22 '09 at 18:07




                                then updates should be provided by Microsoft. but check the camera mfg's site just in case; it's possible they'll pick up the slack if enough of their customers are complaining.
                                – quack quixote
                                Nov 22 '09 at 18:07




                                1




                                1




                                Not sure why this came up in the Low Quality Posts review queue. This answer was posted by a former moderator.
                                – bwDraco
                                Feb 1 '15 at 2:22




                                Not sure why this came up in the Low Quality Posts review queue. This answer was posted by a former moderator.
                                – bwDraco
                                Feb 1 '15 at 2:22


















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