Workflow Comment popup does not show up












1















I am using Sitecore 9.1.



I made a custom workflow and assigned a few actions and commands to it as the below picture shows:



enter image description here



The "Default Comment Template" field is set to the standard comment template, and "Suppress comment" is not checked.



My problem is that, whenever I accept or reject an item within this workflow, the comment popup never appears. I am using the buttons highlighted below
enter image description here



I've been searching online for a while but have only found articles about wanting to hide the comment popup, but nothing about it not appearing in the first place..



Does anyone know what might be the cause of this issue?










share|improve this question

























  • Please make sure popups are blocked on your browser.

    – Amitabh Vyas
    11 hours ago











  • @AmitabhVyas they are not blocked,i made sure

    – mie
    11 hours ago











  • The question should point out, Workbox is being used here - this is not Sitecore's standard workflow in play.

    – Mark Cassidy
    9 hours ago
















1















I am using Sitecore 9.1.



I made a custom workflow and assigned a few actions and commands to it as the below picture shows:



enter image description here



The "Default Comment Template" field is set to the standard comment template, and "Suppress comment" is not checked.



My problem is that, whenever I accept or reject an item within this workflow, the comment popup never appears. I am using the buttons highlighted below
enter image description here



I've been searching online for a while but have only found articles about wanting to hide the comment popup, but nothing about it not appearing in the first place..



Does anyone know what might be the cause of this issue?










share|improve this question

























  • Please make sure popups are blocked on your browser.

    – Amitabh Vyas
    11 hours ago











  • @AmitabhVyas they are not blocked,i made sure

    – mie
    11 hours ago











  • The question should point out, Workbox is being used here - this is not Sitecore's standard workflow in play.

    – Mark Cassidy
    9 hours ago














1












1








1








I am using Sitecore 9.1.



I made a custom workflow and assigned a few actions and commands to it as the below picture shows:



enter image description here



The "Default Comment Template" field is set to the standard comment template, and "Suppress comment" is not checked.



My problem is that, whenever I accept or reject an item within this workflow, the comment popup never appears. I am using the buttons highlighted below
enter image description here



I've been searching online for a while but have only found articles about wanting to hide the comment popup, but nothing about it not appearing in the first place..



Does anyone know what might be the cause of this issue?










share|improve this question
















I am using Sitecore 9.1.



I made a custom workflow and assigned a few actions and commands to it as the below picture shows:



enter image description here



The "Default Comment Template" field is set to the standard comment template, and "Suppress comment" is not checked.



My problem is that, whenever I accept or reject an item within this workflow, the comment popup never appears. I am using the buttons highlighted below
enter image description here



I've been searching online for a while but have only found articles about wanting to hide the comment popup, but nothing about it not appearing in the first place..



Does anyone know what might be the cause of this issue?







workflow






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited 11 hours ago









Amitabh Vyas

1,8151632




1,8151632










asked 12 hours ago









miemie

30712




30712













  • Please make sure popups are blocked on your browser.

    – Amitabh Vyas
    11 hours ago











  • @AmitabhVyas they are not blocked,i made sure

    – mie
    11 hours ago











  • The question should point out, Workbox is being used here - this is not Sitecore's standard workflow in play.

    – Mark Cassidy
    9 hours ago



















  • Please make sure popups are blocked on your browser.

    – Amitabh Vyas
    11 hours ago











  • @AmitabhVyas they are not blocked,i made sure

    – mie
    11 hours ago











  • The question should point out, Workbox is being used here - this is not Sitecore's standard workflow in play.

    – Mark Cassidy
    9 hours ago

















Please make sure popups are blocked on your browser.

– Amitabh Vyas
11 hours ago





Please make sure popups are blocked on your browser.

– Amitabh Vyas
11 hours ago













@AmitabhVyas they are not blocked,i made sure

– mie
11 hours ago





@AmitabhVyas they are not blocked,i made sure

– mie
11 hours ago













The question should point out, Workbox is being used here - this is not Sitecore's standard workflow in play.

– Mark Cassidy
9 hours ago





The question should point out, Workbox is being used here - this is not Sitecore's standard workflow in play.

– Mark Cassidy
9 hours ago










1 Answer
1






active

oldest

votes


















3














For bulk workflow operations there is a setting which decides whether the comment box should be displayed or not.



Add



<setting name="Workbox.SingleCommentForBulkOperation">
<patch:delete />
</setting>
<setting name="Workbox.SingleCommentForBulkOperation" value="true" />


setting via a patch file to you App_Config.



The first line makes sure that if there is a setting with false already there, it will be removed.






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    1 Answer
    1






    active

    oldest

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    1 Answer
    1






    active

    oldest

    votes









    active

    oldest

    votes






    active

    oldest

    votes









    3














    For bulk workflow operations there is a setting which decides whether the comment box should be displayed or not.



    Add



    <setting name="Workbox.SingleCommentForBulkOperation">
    <patch:delete />
    </setting>
    <setting name="Workbox.SingleCommentForBulkOperation" value="true" />


    setting via a patch file to you App_Config.



    The first line makes sure that if there is a setting with false already there, it will be removed.






    share|improve this answer




























      3














      For bulk workflow operations there is a setting which decides whether the comment box should be displayed or not.



      Add



      <setting name="Workbox.SingleCommentForBulkOperation">
      <patch:delete />
      </setting>
      <setting name="Workbox.SingleCommentForBulkOperation" value="true" />


      setting via a patch file to you App_Config.



      The first line makes sure that if there is a setting with false already there, it will be removed.






      share|improve this answer


























        3












        3








        3







        For bulk workflow operations there is a setting which decides whether the comment box should be displayed or not.



        Add



        <setting name="Workbox.SingleCommentForBulkOperation">
        <patch:delete />
        </setting>
        <setting name="Workbox.SingleCommentForBulkOperation" value="true" />


        setting via a patch file to you App_Config.



        The first line makes sure that if there is a setting with false already there, it will be removed.






        share|improve this answer













        For bulk workflow operations there is a setting which decides whether the comment box should be displayed or not.



        Add



        <setting name="Workbox.SingleCommentForBulkOperation">
        <patch:delete />
        </setting>
        <setting name="Workbox.SingleCommentForBulkOperation" value="true" />


        setting via a patch file to you App_Config.



        The first line makes sure that if there is a setting with false already there, it will be removed.







        share|improve this answer












        share|improve this answer



        share|improve this answer










        answered 10 hours ago









        Marek MusielakMarek Musielak

        10.5k11136




        10.5k11136






























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