Workflow Comment popup does not show up

I am using Sitecore 9.1.

I made a custom workflow and assigned a few actions and commands to it as the below picture shows:

enter image description here

The "Default Comment Template" field is set to the standard comment template, and "Suppress comment" is not checked.

My problem is that, whenever I accept or reject an item within this workflow, the comment popup never appears. I am using the buttons highlighted below
enter image description here

I've been searching online for a while but have only found articles about wanting to hide the comment popup, but nothing about it not appearing in the first place..

Does anyone know what might be the cause of this issue?

edited 11 hours ago

Amitabh Vyas

1,8151632

asked 12 hours ago

mie

30712

Please make sure popups are blocked on your browser.

– Amitabh Vyas
11 hours ago

@AmitabhVyas they are not blocked,i made sure

– mie
11 hours ago

The question should point out, Workbox is being used here - this is not Sitecore's standard workflow in play.

– Mark Cassidy♦
9 hours ago

add a comment |

I am using Sitecore 9.1.

I made a custom workflow and assigned a few actions and commands to it as the below picture shows:

enter image description here

The "Default Comment Template" field is set to the standard comment template, and "Suppress comment" is not checked.

My problem is that, whenever I accept or reject an item within this workflow, the comment popup never appears. I am using the buttons highlighted below
enter image description here

I've been searching online for a while but have only found articles about wanting to hide the comment popup, but nothing about it not appearing in the first place..

Does anyone know what might be the cause of this issue?

edited 11 hours ago

Amitabh Vyas

1,8151632

asked 12 hours ago

mie

30712

Please make sure popups are blocked on your browser.

– Amitabh Vyas
11 hours ago

@AmitabhVyas they are not blocked,i made sure

– mie
11 hours ago

The question should point out, Workbox is being used here - this is not Sitecore's standard workflow in play.

– Mark Cassidy♦
9 hours ago

add a comment |

I am using Sitecore 9.1.

I made a custom workflow and assigned a few actions and commands to it as the below picture shows:

enter image description here

The "Default Comment Template" field is set to the standard comment template, and "Suppress comment" is not checked.

My problem is that, whenever I accept or reject an item within this workflow, the comment popup never appears. I am using the buttons highlighted below
enter image description here

I've been searching online for a while but have only found articles about wanting to hide the comment popup, but nothing about it not appearing in the first place..

Does anyone know what might be the cause of this issue?

edited 11 hours ago

Amitabh Vyas

1,8151632

asked 12 hours ago

mie

30712

I am using Sitecore 9.1.

I made a custom workflow and assigned a few actions and commands to it as the below picture shows:

enter image description here

The "Default Comment Template" field is set to the standard comment template, and "Suppress comment" is not checked.

My problem is that, whenever I accept or reject an item within this workflow, the comment popup never appears. I am using the buttons highlighted below
enter image description here

I've been searching online for a while but have only found articles about wanting to hide the comment popup, but nothing about it not appearing in the first place..

Does anyone know what might be the cause of this issue?

workflow

edited 11 hours ago

Amitabh Vyas

1,8151632

asked 12 hours ago

mie

30712

edited 11 hours ago

Amitabh Vyas

1,8151632

asked 12 hours ago

mie

30712

edited 11 hours ago

Amitabh Vyas

1,8151632

edited 11 hours ago

Amitabh Vyas

1,8151632

edited 11 hours ago

Amitabh Vyas

1,8151632

asked 12 hours ago

mie

30712

asked 12 hours ago

mie

30712

asked 12 hours ago

mie

30712

Please make sure popups are blocked on your browser.

– Amitabh Vyas
11 hours ago

@AmitabhVyas they are not blocked,i made sure

– mie
11 hours ago

The question should point out, Workbox is being used here - this is not Sitecore's standard workflow in play.

– Mark Cassidy♦
9 hours ago

add a comment |

Please make sure popups are blocked on your browser.

– Amitabh Vyas
11 hours ago

@AmitabhVyas they are not blocked,i made sure

– mie
11 hours ago

The question should point out, Workbox is being used here - this is not Sitecore's standard workflow in play.

– Mark Cassidy♦
9 hours ago

Please make sure popups are blocked on your browser.

– Amitabh Vyas
11 hours ago

@AmitabhVyas they are not blocked,i made sure

– mie
11 hours ago

The question should point out, Workbox is being used here - this is not Sitecore's standard workflow in play.

– Mark Cassidy♦
9 hours ago

add a comment |

1 Answer
1

active

oldest

votes

For bulk workflow operations there is a setting which decides whether the comment box should be displayed or not.

Add

<setting name="Workbox.SingleCommentForBulkOperation">

    <patch:delete />

</setting>

<setting name="Workbox.SingleCommentForBulkOperation" value="true" />

setting via a patch file to you App_Config.

The first line makes sure that if there is a setting with false already there, it will be removed.

answered 10 hours ago

Marek Musielak

10.5k11136

add a comment |

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1 Answer
1

active

oldest

votes

1 Answer
1

active

oldest

votes

For bulk workflow operations there is a setting which decides whether the comment box should be displayed or not.

Add

<setting name="Workbox.SingleCommentForBulkOperation">

    <patch:delete />

</setting>

<setting name="Workbox.SingleCommentForBulkOperation" value="true" />

setting via a patch file to you App_Config.

The first line makes sure that if there is a setting with false already there, it will be removed.

answered 10 hours ago

Marek Musielak

10.5k11136

add a comment |

For bulk workflow operations there is a setting which decides whether the comment box should be displayed or not.

Add

<setting name="Workbox.SingleCommentForBulkOperation">

    <patch:delete />

</setting>

<setting name="Workbox.SingleCommentForBulkOperation" value="true" />

setting via a patch file to you App_Config.

The first line makes sure that if there is a setting with false already there, it will be removed.

answered 10 hours ago

Marek Musielak

10.5k11136

add a comment |

For bulk workflow operations there is a setting which decides whether the comment box should be displayed or not.

Add

<setting name="Workbox.SingleCommentForBulkOperation">

    <patch:delete />

</setting>

<setting name="Workbox.SingleCommentForBulkOperation" value="true" />

setting via a patch file to you App_Config.

The first line makes sure that if there is a setting with false already there, it will be removed.

answered 10 hours ago

Marek Musielak

10.5k11136

For bulk workflow operations there is a setting which decides whether the comment box should be displayed or not.

Add

<setting name="Workbox.SingleCommentForBulkOperation">

    <patch:delete />

</setting>

<setting name="Workbox.SingleCommentForBulkOperation" value="true" />

setting via a patch file to you App_Config.

The first line makes sure that if there is a setting with false already there, it will be removed.

answered 10 hours ago

Marek Musielak

10.5k11136

answered 10 hours ago

Marek Musielak

10.5k11136

answered 10 hours ago

Marek Musielak

10.5k11136

answered 10 hours ago

Marek Musielak

10.5k11136

add a comment |

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