Zyxel router keeps restarting when wireless is switched on





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I have a client with a Zyxel router. We just can't figure this out but it seems that there is something wireless on or off the network that is causing the router to reboot. When the wireless is switched off the up time just keeps rising, as soon as the wireless is switched on the router might stay on for 20 minutes then reboots.



Most of the devices on the network are Macs.



Does anyone have a similar experience?










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    I have a client with a Zyxel router. We just can't figure this out but it seems that there is something wireless on or off the network that is causing the router to reboot. When the wireless is switched off the up time just keeps rising, as soon as the wireless is switched on the router might stay on for 20 minutes then reboots.



    Most of the devices on the network are Macs.



    Does anyone have a similar experience?










    share|improve this question



























      0












      0








      0








      I have a client with a Zyxel router. We just can't figure this out but it seems that there is something wireless on or off the network that is causing the router to reboot. When the wireless is switched off the up time just keeps rising, as soon as the wireless is switched on the router might stay on for 20 minutes then reboots.



      Most of the devices on the network are Macs.



      Does anyone have a similar experience?










      share|improve this question
















      I have a client with a Zyxel router. We just can't figure this out but it seems that there is something wireless on or off the network that is causing the router to reboot. When the wireless is switched off the up time just keeps rising, as soon as the wireless is switched on the router might stay on for 20 minutes then reboots.



      Most of the devices on the network are Macs.



      Does anyone have a similar experience?







      wireless-router






      share|improve this question















      share|improve this question













      share|improve this question




      share|improve this question








      edited Sep 2 '14 at 19:26









      Hennes

      59.5k793144




      59.5k793144










      asked Oct 25 '10 at 12:58









      iamjonesyiamjonesy

      10112




      10112






















          2 Answers
          2






          active

          oldest

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          0














          It sounds like you may need to replace the power adapter. Contact our free US-based Tech Support. http://us.zyxel.com/Support/Contact-us.aspx






          share|improve this answer
























          • Thanks for your reply but It's happening to more than one router though :S

            – iamjonesy
            Oct 26 '10 at 20:10



















          0














          The same happened to me. I believe the modem has some trouble when there is file sharing stuff.



          When you switch on the wireless, other devices try to access the file sharing and that will cause the modem to reboot. If you are using windows 7, try to open My computer. On the left side there is a tree called Network. If you click on it, it will make your modem reboot.



          I have disabled my network discovery (if you can do this on all your devices, it would lessen the risk of getting rebooted). You can find it in Network and sharing center, click on change advanced sharing and turn off the network discovery for Home and Public profile. This is all I notice about. I bought the modem from TM (Telekom Malaysia).



          My modem model is TM6841G






          share|improve this answer


























          • Avoid using textspeak in your posts, it looks horrible and makes it hard to understand.

            – MoonSire
            Nov 13 '13 at 6:35












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          2 Answers
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          active

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          2 Answers
          2






          active

          oldest

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          active

          oldest

          votes






          active

          oldest

          votes









          0














          It sounds like you may need to replace the power adapter. Contact our free US-based Tech Support. http://us.zyxel.com/Support/Contact-us.aspx






          share|improve this answer
























          • Thanks for your reply but It's happening to more than one router though :S

            – iamjonesy
            Oct 26 '10 at 20:10
















          0














          It sounds like you may need to replace the power adapter. Contact our free US-based Tech Support. http://us.zyxel.com/Support/Contact-us.aspx






          share|improve this answer
























          • Thanks for your reply but It's happening to more than one router though :S

            – iamjonesy
            Oct 26 '10 at 20:10














          0












          0








          0







          It sounds like you may need to replace the power adapter. Contact our free US-based Tech Support. http://us.zyxel.com/Support/Contact-us.aspx






          share|improve this answer













          It sounds like you may need to replace the power adapter. Contact our free US-based Tech Support. http://us.zyxel.com/Support/Contact-us.aspx







          share|improve this answer












          share|improve this answer



          share|improve this answer










          answered Oct 26 '10 at 17:13









          LewisLewis

          1




          1













          • Thanks for your reply but It's happening to more than one router though :S

            – iamjonesy
            Oct 26 '10 at 20:10



















          • Thanks for your reply but It's happening to more than one router though :S

            – iamjonesy
            Oct 26 '10 at 20:10

















          Thanks for your reply but It's happening to more than one router though :S

          – iamjonesy
          Oct 26 '10 at 20:10





          Thanks for your reply but It's happening to more than one router though :S

          – iamjonesy
          Oct 26 '10 at 20:10













          0














          The same happened to me. I believe the modem has some trouble when there is file sharing stuff.



          When you switch on the wireless, other devices try to access the file sharing and that will cause the modem to reboot. If you are using windows 7, try to open My computer. On the left side there is a tree called Network. If you click on it, it will make your modem reboot.



          I have disabled my network discovery (if you can do this on all your devices, it would lessen the risk of getting rebooted). You can find it in Network and sharing center, click on change advanced sharing and turn off the network discovery for Home and Public profile. This is all I notice about. I bought the modem from TM (Telekom Malaysia).



          My modem model is TM6841G






          share|improve this answer


























          • Avoid using textspeak in your posts, it looks horrible and makes it hard to understand.

            – MoonSire
            Nov 13 '13 at 6:35
















          0














          The same happened to me. I believe the modem has some trouble when there is file sharing stuff.



          When you switch on the wireless, other devices try to access the file sharing and that will cause the modem to reboot. If you are using windows 7, try to open My computer. On the left side there is a tree called Network. If you click on it, it will make your modem reboot.



          I have disabled my network discovery (if you can do this on all your devices, it would lessen the risk of getting rebooted). You can find it in Network and sharing center, click on change advanced sharing and turn off the network discovery for Home and Public profile. This is all I notice about. I bought the modem from TM (Telekom Malaysia).



          My modem model is TM6841G






          share|improve this answer


























          • Avoid using textspeak in your posts, it looks horrible and makes it hard to understand.

            – MoonSire
            Nov 13 '13 at 6:35














          0












          0








          0







          The same happened to me. I believe the modem has some trouble when there is file sharing stuff.



          When you switch on the wireless, other devices try to access the file sharing and that will cause the modem to reboot. If you are using windows 7, try to open My computer. On the left side there is a tree called Network. If you click on it, it will make your modem reboot.



          I have disabled my network discovery (if you can do this on all your devices, it would lessen the risk of getting rebooted). You can find it in Network and sharing center, click on change advanced sharing and turn off the network discovery for Home and Public profile. This is all I notice about. I bought the modem from TM (Telekom Malaysia).



          My modem model is TM6841G






          share|improve this answer















          The same happened to me. I believe the modem has some trouble when there is file sharing stuff.



          When you switch on the wireless, other devices try to access the file sharing and that will cause the modem to reboot. If you are using windows 7, try to open My computer. On the left side there is a tree called Network. If you click on it, it will make your modem reboot.



          I have disabled my network discovery (if you can do this on all your devices, it would lessen the risk of getting rebooted). You can find it in Network and sharing center, click on change advanced sharing and turn off the network discovery for Home and Public profile. This is all I notice about. I bought the modem from TM (Telekom Malaysia).



          My modem model is TM6841G







          share|improve this answer














          share|improve this answer



          share|improve this answer








          edited Nov 13 '13 at 7:02









          garyjohn

          27.5k46773




          27.5k46773










          answered Nov 13 '13 at 6:11









          user273662user273662

          1




          1













          • Avoid using textspeak in your posts, it looks horrible and makes it hard to understand.

            – MoonSire
            Nov 13 '13 at 6:35



















          • Avoid using textspeak in your posts, it looks horrible and makes it hard to understand.

            – MoonSire
            Nov 13 '13 at 6:35

















          Avoid using textspeak in your posts, it looks horrible and makes it hard to understand.

          – MoonSire
          Nov 13 '13 at 6:35





          Avoid using textspeak in your posts, it looks horrible and makes it hard to understand.

          – MoonSire
          Nov 13 '13 at 6:35


















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