Surface Pro 5 hangs when notification prompt occurs
up vote
0
down vote
favorite
I have a Surface Pro 5
With Windows version : 1803 (17134.1)
When I click on Microsoft Teams or when the "notification center" slides on a popup about a new email. The notification popup gets stuck half on / half off the screen and the mouse and keyboard no longer work.
I have to press the button at the top of the laptop to lock and unlock to allow me to continue working.
I have tried installing the latest feature pack, but this makes no difference.
Can anyone suggest a fix?
disabling notifications : no effect, still hangs.
System Event viewer: nothing that stands out compared to another windows 10 machine.
windows-10 microsoft-surface-pro
asked Dec 4 at 9:18
jeff porter
1013
add a comment |
up vote
0
down vote
favorite
I have a Surface Pro 5
With Windows version : 1803 (17134.1)
When I click on Microsoft Teams or when the "notification center" slides on a popup about a new email. The notification popup gets stuck half on / half off the screen and the mouse and keyboard no longer work.
I have to press the button at the top of the laptop to lock and unlock to allow me to continue working.
I have tried installing the latest feature pack, but this makes no difference.
Can anyone suggest a fix?
disabling notifications : no effect, still hangs.
System Event viewer: nothing that stands out compared to another windows 10 machine.
windows-10 microsoft-surface-pro
asked Dec 4 at 9:18
jeff porter
1013
Does this happen when booting in Safe Mode with Networking.
– harrymc
Dec 4 at 11:12
add a comment |
up vote
0
down vote
favorite
up vote
0
down vote
favorite
I have a Surface Pro 5
With Windows version : 1803 (17134.1)
When I click on Microsoft Teams or when the "notification center" slides on a popup about a new email. The notification popup gets stuck half on / half off the screen and the mouse and keyboard no longer work.
I have to press the button at the top of the laptop to lock and unlock to allow me to continue working.
I have tried installing the latest feature pack, but this makes no difference.
Can anyone suggest a fix?
disabling notifications : no effect, still hangs.
System Event viewer: nothing that stands out compared to another windows 10 machine.
windows-10 microsoft-surface-pro
asked Dec 4 at 9:18
jeff porter
1013
I have a Surface Pro 5
With Windows version : 1803 (17134.1)
When I click on Microsoft Teams or when the "notification center" slides on a popup about a new email. The notification popup gets stuck half on / half off the screen and the mouse and keyboard no longer work.
I have to press the button at the top of the laptop to lock and unlock to allow me to continue working.
I have tried installing the latest feature pack, but this makes no difference.
Can anyone suggest a fix?
disabling notifications : no effect, still hangs.
System Event viewer: nothing that stands out compared to another windows 10 machine.
windows-10 microsoft-surface-pro
windows-10 microsoft-surface-pro
asked Dec 4 at 9:18
jeff porter
1013
asked Dec 4 at 9:18
jeff porter
1013
edited Dec 7 at 9:55
asked Dec 4 at 9:18
jeff porter
1013
asked Dec 4 at 9:18
jeff porter
1013
asked Dec 4 at 9:18
jeff porter
1013
1013
Does this happen when booting in Safe Mode with Networking.
– harrymc
Dec 4 at 11:12
add a comment |
Does this happen when booting in Safe Mode with Networking.
– harrymc
Dec 4 at 11:12
Does this happen when booting in Safe Mode with Networking.
– harrymc
Dec 4 at 11:12
Does this happen when booting in Safe Mode with Networking.
– harrymc
Dec 4 at 11:12
add a comment |
active
oldest
votes
Your Answer
StackExchange.ready(function() {
var channelOptions = {
tags: "".split(" "),
id: "3"
};
initTagRenderer("".split(" "), "".split(" "), channelOptions);
StackExchange.using("externalEditor", function() {
// Have to fire editor after snippets, if snippets enabled
if (StackExchange.settings.snippets.snippetsEnabled) {
StackExchange.using("snippets", function() {
createEditor();
});
}
else {
createEditor();
}
});
function createEditor() {
StackExchange.prepareEditor({
heartbeatType: 'answer',
autoActivateHeartbeat: false,
convertImagesToLinks: true,
noModals: true,
showLowRepImageUploadWarning: true,
reputationToPostImages: 10,
bindNavPrevention: true,
postfix: "",
imageUploader: {
brandingHtml: "Powered by u003ca class="icon-imgur-white" href="https://imgur.com/"u003eu003c/au003e",
contentPolicyHtml: "User contributions licensed under u003ca href="https://creativecommons.org/licenses/by-sa/3.0/"u003ecc by-sa 3.0 with attribution requiredu003c/au003e u003ca href="https://stackoverflow.com/legal/content-policy"u003e(content policy)u003c/au003e",
allowUrls: true
},
onDemand: true,
discardSelector: ".discard-answer"
,immediatelyShowMarkdownHelp:true
});
}
});
Sign up or log in
StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
StackExchange.ready(
function () {
StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2fsuperuser.com%2fquestions%2f1380633%2fsurface-pro-5-hangs-when-notification-prompt-occurs%23new-answer', 'question_page');
}
);
Post as a guest
Required, but never shown
active
oldest
votes
active
oldest
votes
active
oldest
votes
active
oldest
votes
Thanks for contributing an answer to Super User!
- Please be sure to answer the question. Provide details and share your research!
But avoid …
- Asking for help, clarification, or responding to other answers.
- Making statements based on opinion; back them up with references or personal experience.
To learn more, see our tips on writing great answers.
Some of your past answers have not been well-received, and you're in danger of being blocked from answering.
Please pay close attention to the following guidance:
- Please be sure to answer the question. Provide details and share your research!
But avoid …
- Asking for help, clarification, or responding to other answers.
- Making statements based on opinion; back them up with references or personal experience.
To learn more, see our tips on writing great answers.
Sign up or log in
StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
StackExchange.ready(
function () {
StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2fsuperuser.com%2fquestions%2f1380633%2fsurface-pro-5-hangs-when-notification-prompt-occurs%23new-answer', 'question_page');
}
);
Post as a guest
Required, but never shown
Sign up or log in
StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
Sign up or log in
StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
Sign up or log in
StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Does this happen when booting in Safe Mode with Networking.
– harrymc
Dec 4 at 11:12