BIOS Sata ODD not detected












0














I have been having a problem with my Dell Inspiron M731R Laptop. The CD/DVD drive is not appearing. I have tried the usually recommended trick of removing the UpperFilter registry, but this has not fixed the problem. I checked the BIOS, which is reporting SATA ODD as Not Detected. What can I do to fix this?










share|improve this question
























  • Still under warranty?
    – i_am_root
    Jun 16 '15 at 0:17










  • I'm not sure... It may still be under the manufacturer's warranty, but it was purchased from a discount outlet which definitely doesn't cover anything past thirty days.
    – silvascientist
    Jun 16 '15 at 0:25










  • What OS are you running? Win 8? UpperFilter registry trick doesn't apply to Win8, only vista (and below?) if my memory serves correctly.
    – BiTinerary
    Jun 16 '15 at 1:22












  • @BiTinerary Windows 8.1
    – silvascientist
    Jun 16 '15 at 1:24










  • @BiTinerary The LowerFilters Registry did not appear, else I would have removed that too. The device does not show in Device Manager. This does appear to be a problem at the BIOS level, so I'm not sure this has much to do with the OS.
    – silvascientist
    Jun 16 '15 at 1:34
















0














I have been having a problem with my Dell Inspiron M731R Laptop. The CD/DVD drive is not appearing. I have tried the usually recommended trick of removing the UpperFilter registry, but this has not fixed the problem. I checked the BIOS, which is reporting SATA ODD as Not Detected. What can I do to fix this?










share|improve this question
























  • Still under warranty?
    – i_am_root
    Jun 16 '15 at 0:17










  • I'm not sure... It may still be under the manufacturer's warranty, but it was purchased from a discount outlet which definitely doesn't cover anything past thirty days.
    – silvascientist
    Jun 16 '15 at 0:25










  • What OS are you running? Win 8? UpperFilter registry trick doesn't apply to Win8, only vista (and below?) if my memory serves correctly.
    – BiTinerary
    Jun 16 '15 at 1:22












  • @BiTinerary Windows 8.1
    – silvascientist
    Jun 16 '15 at 1:24










  • @BiTinerary The LowerFilters Registry did not appear, else I would have removed that too. The device does not show in Device Manager. This does appear to be a problem at the BIOS level, so I'm not sure this has much to do with the OS.
    – silvascientist
    Jun 16 '15 at 1:34














0












0








0







I have been having a problem with my Dell Inspiron M731R Laptop. The CD/DVD drive is not appearing. I have tried the usually recommended trick of removing the UpperFilter registry, but this has not fixed the problem. I checked the BIOS, which is reporting SATA ODD as Not Detected. What can I do to fix this?










share|improve this question















I have been having a problem with my Dell Inspiron M731R Laptop. The CD/DVD drive is not appearing. I have tried the usually recommended trick of removing the UpperFilter registry, but this has not fixed the problem. I checked the BIOS, which is reporting SATA ODD as Not Detected. What can I do to fix this?







laptop bios cd-drive






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Jun 16 '15 at 2:15

























asked Jun 16 '15 at 0:07









silvascientist

10615




10615












  • Still under warranty?
    – i_am_root
    Jun 16 '15 at 0:17










  • I'm not sure... It may still be under the manufacturer's warranty, but it was purchased from a discount outlet which definitely doesn't cover anything past thirty days.
    – silvascientist
    Jun 16 '15 at 0:25










  • What OS are you running? Win 8? UpperFilter registry trick doesn't apply to Win8, only vista (and below?) if my memory serves correctly.
    – BiTinerary
    Jun 16 '15 at 1:22












  • @BiTinerary Windows 8.1
    – silvascientist
    Jun 16 '15 at 1:24










  • @BiTinerary The LowerFilters Registry did not appear, else I would have removed that too. The device does not show in Device Manager. This does appear to be a problem at the BIOS level, so I'm not sure this has much to do with the OS.
    – silvascientist
    Jun 16 '15 at 1:34


















  • Still under warranty?
    – i_am_root
    Jun 16 '15 at 0:17










  • I'm not sure... It may still be under the manufacturer's warranty, but it was purchased from a discount outlet which definitely doesn't cover anything past thirty days.
    – silvascientist
    Jun 16 '15 at 0:25










  • What OS are you running? Win 8? UpperFilter registry trick doesn't apply to Win8, only vista (and below?) if my memory serves correctly.
    – BiTinerary
    Jun 16 '15 at 1:22












  • @BiTinerary Windows 8.1
    – silvascientist
    Jun 16 '15 at 1:24










  • @BiTinerary The LowerFilters Registry did not appear, else I would have removed that too. The device does not show in Device Manager. This does appear to be a problem at the BIOS level, so I'm not sure this has much to do with the OS.
    – silvascientist
    Jun 16 '15 at 1:34
















Still under warranty?
– i_am_root
Jun 16 '15 at 0:17




Still under warranty?
– i_am_root
Jun 16 '15 at 0:17












I'm not sure... It may still be under the manufacturer's warranty, but it was purchased from a discount outlet which definitely doesn't cover anything past thirty days.
– silvascientist
Jun 16 '15 at 0:25




I'm not sure... It may still be under the manufacturer's warranty, but it was purchased from a discount outlet which definitely doesn't cover anything past thirty days.
– silvascientist
Jun 16 '15 at 0:25












What OS are you running? Win 8? UpperFilter registry trick doesn't apply to Win8, only vista (and below?) if my memory serves correctly.
– BiTinerary
Jun 16 '15 at 1:22






What OS are you running? Win 8? UpperFilter registry trick doesn't apply to Win8, only vista (and below?) if my memory serves correctly.
– BiTinerary
Jun 16 '15 at 1:22














@BiTinerary Windows 8.1
– silvascientist
Jun 16 '15 at 1:24




@BiTinerary Windows 8.1
– silvascientist
Jun 16 '15 at 1:24












@BiTinerary The LowerFilters Registry did not appear, else I would have removed that too. The device does not show in Device Manager. This does appear to be a problem at the BIOS level, so I'm not sure this has much to do with the OS.
– silvascientist
Jun 16 '15 at 1:34




@BiTinerary The LowerFilters Registry did not appear, else I would have removed that too. The device does not show in Device Manager. This does appear to be a problem at the BIOS level, so I'm not sure this has much to do with the OS.
– silvascientist
Jun 16 '15 at 1:34










1 Answer
1






active

oldest

votes


















1














There are two possibilities:



1: BIOS needs updating.
I highly doubt this is the issue but there is an older BIOS update for your computer listed on Dells website. I would try running their scanning software before running the BIOS update because there is some risk involved when updating a computer BIOS. The scan and updates can be found here: http://www.dell.com/support/home/us/en/19/product-support/product/inspiron-m731r/diagnose



2: ODD has gone bad.
I've rarely seen this happen in the thousands of computers I've work on but ultimately it is mechanical in nature and is well within the realm of possibility. (Could just be from a bad batch of ODD's) That being said, you can get used/new ODD's dirt cheap. Heck, I literally have dozens of these things lying around I'll give you one free if you pay shipping, I'm absolutely serious.



Anyways, often times, you can replace an ODD by unscrewing one screw on the bottom of your laptop. Usually indicated by this symbol.
enter image description here

(sorry for the poor quality, it's all a quick search provided.)

Then simply slide out the old one, take off the mounting bracket and put it on the new ODD. It's almost as easy as upgrading RAM.



All of this aside, what do you need the ODD for? What software? If you have access to another computer with a working disc drive, I can give you a couple workarounds for getting the software off the disc and working using a USB or Virtual CD drive.






share|improve this answer



















  • 1




    On second thought, I do have an old Sony Vaio with a working optical drive. That'll do the trick for now. Nevertheless, I would like to get the ODD working on this computer, so I'm going to be trying out the above possibilities. Will accept if I can confirm any of the proposed solutions.
    – silvascientist
    Jun 16 '15 at 2:51










  • And thank you for your suggestions.
    – silvascientist
    Jun 16 '15 at 2:52










  • Yea, try swapping the ODD from the Vaio, let me know. Here to help. If nothing else works, look into ImgBurn (imgburn.com) for making a 1:1 .iso copy of the disc. Then use DaemonTools (daemon-tools.cc/downloads) to mount the file as a virtual disc on the computer w/o a working ODD. That will do the trick.
    – BiTinerary
    Jun 16 '15 at 3:36










  • It's just a collection of files that came with a book, so no fancy image-burning needed; I'll just copy them onto a flash drive to transfer to this computer.
    – silvascientist
    Jun 16 '15 at 4:09











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1 Answer
1






active

oldest

votes








1 Answer
1






active

oldest

votes









active

oldest

votes






active

oldest

votes









1














There are two possibilities:



1: BIOS needs updating.
I highly doubt this is the issue but there is an older BIOS update for your computer listed on Dells website. I would try running their scanning software before running the BIOS update because there is some risk involved when updating a computer BIOS. The scan and updates can be found here: http://www.dell.com/support/home/us/en/19/product-support/product/inspiron-m731r/diagnose



2: ODD has gone bad.
I've rarely seen this happen in the thousands of computers I've work on but ultimately it is mechanical in nature and is well within the realm of possibility. (Could just be from a bad batch of ODD's) That being said, you can get used/new ODD's dirt cheap. Heck, I literally have dozens of these things lying around I'll give you one free if you pay shipping, I'm absolutely serious.



Anyways, often times, you can replace an ODD by unscrewing one screw on the bottom of your laptop. Usually indicated by this symbol.
enter image description here

(sorry for the poor quality, it's all a quick search provided.)

Then simply slide out the old one, take off the mounting bracket and put it on the new ODD. It's almost as easy as upgrading RAM.



All of this aside, what do you need the ODD for? What software? If you have access to another computer with a working disc drive, I can give you a couple workarounds for getting the software off the disc and working using a USB or Virtual CD drive.






share|improve this answer



















  • 1




    On second thought, I do have an old Sony Vaio with a working optical drive. That'll do the trick for now. Nevertheless, I would like to get the ODD working on this computer, so I'm going to be trying out the above possibilities. Will accept if I can confirm any of the proposed solutions.
    – silvascientist
    Jun 16 '15 at 2:51










  • And thank you for your suggestions.
    – silvascientist
    Jun 16 '15 at 2:52










  • Yea, try swapping the ODD from the Vaio, let me know. Here to help. If nothing else works, look into ImgBurn (imgburn.com) for making a 1:1 .iso copy of the disc. Then use DaemonTools (daemon-tools.cc/downloads) to mount the file as a virtual disc on the computer w/o a working ODD. That will do the trick.
    – BiTinerary
    Jun 16 '15 at 3:36










  • It's just a collection of files that came with a book, so no fancy image-burning needed; I'll just copy them onto a flash drive to transfer to this computer.
    – silvascientist
    Jun 16 '15 at 4:09
















1














There are two possibilities:



1: BIOS needs updating.
I highly doubt this is the issue but there is an older BIOS update for your computer listed on Dells website. I would try running their scanning software before running the BIOS update because there is some risk involved when updating a computer BIOS. The scan and updates can be found here: http://www.dell.com/support/home/us/en/19/product-support/product/inspiron-m731r/diagnose



2: ODD has gone bad.
I've rarely seen this happen in the thousands of computers I've work on but ultimately it is mechanical in nature and is well within the realm of possibility. (Could just be from a bad batch of ODD's) That being said, you can get used/new ODD's dirt cheap. Heck, I literally have dozens of these things lying around I'll give you one free if you pay shipping, I'm absolutely serious.



Anyways, often times, you can replace an ODD by unscrewing one screw on the bottom of your laptop. Usually indicated by this symbol.
enter image description here

(sorry for the poor quality, it's all a quick search provided.)

Then simply slide out the old one, take off the mounting bracket and put it on the new ODD. It's almost as easy as upgrading RAM.



All of this aside, what do you need the ODD for? What software? If you have access to another computer with a working disc drive, I can give you a couple workarounds for getting the software off the disc and working using a USB or Virtual CD drive.






share|improve this answer



















  • 1




    On second thought, I do have an old Sony Vaio with a working optical drive. That'll do the trick for now. Nevertheless, I would like to get the ODD working on this computer, so I'm going to be trying out the above possibilities. Will accept if I can confirm any of the proposed solutions.
    – silvascientist
    Jun 16 '15 at 2:51










  • And thank you for your suggestions.
    – silvascientist
    Jun 16 '15 at 2:52










  • Yea, try swapping the ODD from the Vaio, let me know. Here to help. If nothing else works, look into ImgBurn (imgburn.com) for making a 1:1 .iso copy of the disc. Then use DaemonTools (daemon-tools.cc/downloads) to mount the file as a virtual disc on the computer w/o a working ODD. That will do the trick.
    – BiTinerary
    Jun 16 '15 at 3:36










  • It's just a collection of files that came with a book, so no fancy image-burning needed; I'll just copy them onto a flash drive to transfer to this computer.
    – silvascientist
    Jun 16 '15 at 4:09














1












1








1






There are two possibilities:



1: BIOS needs updating.
I highly doubt this is the issue but there is an older BIOS update for your computer listed on Dells website. I would try running their scanning software before running the BIOS update because there is some risk involved when updating a computer BIOS. The scan and updates can be found here: http://www.dell.com/support/home/us/en/19/product-support/product/inspiron-m731r/diagnose



2: ODD has gone bad.
I've rarely seen this happen in the thousands of computers I've work on but ultimately it is mechanical in nature and is well within the realm of possibility. (Could just be from a bad batch of ODD's) That being said, you can get used/new ODD's dirt cheap. Heck, I literally have dozens of these things lying around I'll give you one free if you pay shipping, I'm absolutely serious.



Anyways, often times, you can replace an ODD by unscrewing one screw on the bottom of your laptop. Usually indicated by this symbol.
enter image description here

(sorry for the poor quality, it's all a quick search provided.)

Then simply slide out the old one, take off the mounting bracket and put it on the new ODD. It's almost as easy as upgrading RAM.



All of this aside, what do you need the ODD for? What software? If you have access to another computer with a working disc drive, I can give you a couple workarounds for getting the software off the disc and working using a USB or Virtual CD drive.






share|improve this answer














There are two possibilities:



1: BIOS needs updating.
I highly doubt this is the issue but there is an older BIOS update for your computer listed on Dells website. I would try running their scanning software before running the BIOS update because there is some risk involved when updating a computer BIOS. The scan and updates can be found here: http://www.dell.com/support/home/us/en/19/product-support/product/inspiron-m731r/diagnose



2: ODD has gone bad.
I've rarely seen this happen in the thousands of computers I've work on but ultimately it is mechanical in nature and is well within the realm of possibility. (Could just be from a bad batch of ODD's) That being said, you can get used/new ODD's dirt cheap. Heck, I literally have dozens of these things lying around I'll give you one free if you pay shipping, I'm absolutely serious.



Anyways, often times, you can replace an ODD by unscrewing one screw on the bottom of your laptop. Usually indicated by this symbol.
enter image description here

(sorry for the poor quality, it's all a quick search provided.)

Then simply slide out the old one, take off the mounting bracket and put it on the new ODD. It's almost as easy as upgrading RAM.



All of this aside, what do you need the ODD for? What software? If you have access to another computer with a working disc drive, I can give you a couple workarounds for getting the software off the disc and working using a USB or Virtual CD drive.







share|improve this answer














share|improve this answer



share|improve this answer








edited Jun 16 '15 at 2:10

























answered Jun 16 '15 at 1:56









BiTinerary

1,115617




1,115617








  • 1




    On second thought, I do have an old Sony Vaio with a working optical drive. That'll do the trick for now. Nevertheless, I would like to get the ODD working on this computer, so I'm going to be trying out the above possibilities. Will accept if I can confirm any of the proposed solutions.
    – silvascientist
    Jun 16 '15 at 2:51










  • And thank you for your suggestions.
    – silvascientist
    Jun 16 '15 at 2:52










  • Yea, try swapping the ODD from the Vaio, let me know. Here to help. If nothing else works, look into ImgBurn (imgburn.com) for making a 1:1 .iso copy of the disc. Then use DaemonTools (daemon-tools.cc/downloads) to mount the file as a virtual disc on the computer w/o a working ODD. That will do the trick.
    – BiTinerary
    Jun 16 '15 at 3:36










  • It's just a collection of files that came with a book, so no fancy image-burning needed; I'll just copy them onto a flash drive to transfer to this computer.
    – silvascientist
    Jun 16 '15 at 4:09














  • 1




    On second thought, I do have an old Sony Vaio with a working optical drive. That'll do the trick for now. Nevertheless, I would like to get the ODD working on this computer, so I'm going to be trying out the above possibilities. Will accept if I can confirm any of the proposed solutions.
    – silvascientist
    Jun 16 '15 at 2:51










  • And thank you for your suggestions.
    – silvascientist
    Jun 16 '15 at 2:52










  • Yea, try swapping the ODD from the Vaio, let me know. Here to help. If nothing else works, look into ImgBurn (imgburn.com) for making a 1:1 .iso copy of the disc. Then use DaemonTools (daemon-tools.cc/downloads) to mount the file as a virtual disc on the computer w/o a working ODD. That will do the trick.
    – BiTinerary
    Jun 16 '15 at 3:36










  • It's just a collection of files that came with a book, so no fancy image-burning needed; I'll just copy them onto a flash drive to transfer to this computer.
    – silvascientist
    Jun 16 '15 at 4:09








1




1




On second thought, I do have an old Sony Vaio with a working optical drive. That'll do the trick for now. Nevertheless, I would like to get the ODD working on this computer, so I'm going to be trying out the above possibilities. Will accept if I can confirm any of the proposed solutions.
– silvascientist
Jun 16 '15 at 2:51




On second thought, I do have an old Sony Vaio with a working optical drive. That'll do the trick for now. Nevertheless, I would like to get the ODD working on this computer, so I'm going to be trying out the above possibilities. Will accept if I can confirm any of the proposed solutions.
– silvascientist
Jun 16 '15 at 2:51












And thank you for your suggestions.
– silvascientist
Jun 16 '15 at 2:52




And thank you for your suggestions.
– silvascientist
Jun 16 '15 at 2:52












Yea, try swapping the ODD from the Vaio, let me know. Here to help. If nothing else works, look into ImgBurn (imgburn.com) for making a 1:1 .iso copy of the disc. Then use DaemonTools (daemon-tools.cc/downloads) to mount the file as a virtual disc on the computer w/o a working ODD. That will do the trick.
– BiTinerary
Jun 16 '15 at 3:36




Yea, try swapping the ODD from the Vaio, let me know. Here to help. If nothing else works, look into ImgBurn (imgburn.com) for making a 1:1 .iso copy of the disc. Then use DaemonTools (daemon-tools.cc/downloads) to mount the file as a virtual disc on the computer w/o a working ODD. That will do the trick.
– BiTinerary
Jun 16 '15 at 3:36












It's just a collection of files that came with a book, so no fancy image-burning needed; I'll just copy them onto a flash drive to transfer to this computer.
– silvascientist
Jun 16 '15 at 4:09




It's just a collection of files that came with a book, so no fancy image-burning needed; I'll just copy them onto a flash drive to transfer to this computer.
– silvascientist
Jun 16 '15 at 4:09


















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