Is two hour delay sufficient to demand compensation from the airline?
My Delta flight from Milwaukee to Boston was delayed 2+ during which we had to sit on the plane waiting for takeoff. The reason for delay was deicing and other minor issues. Am I within my rights to demand some compensation: vouchers, etc or is a two hour delay considered relatively minor? If yes, how would I go about doing it?
usa delays delta-air-lines
add a comment |
My Delta flight from Milwaukee to Boston was delayed 2+ during which we had to sit on the plane waiting for takeoff. The reason for delay was deicing and other minor issues. Am I within my rights to demand some compensation: vouchers, etc or is a two hour delay considered relatively minor? If yes, how would I go about doing it?
usa delays delta-air-lines
add a comment |
My Delta flight from Milwaukee to Boston was delayed 2+ during which we had to sit on the plane waiting for takeoff. The reason for delay was deicing and other minor issues. Am I within my rights to demand some compensation: vouchers, etc or is a two hour delay considered relatively minor? If yes, how would I go about doing it?
usa delays delta-air-lines
My Delta flight from Milwaukee to Boston was delayed 2+ during which we had to sit on the plane waiting for takeoff. The reason for delay was deicing and other minor issues. Am I within my rights to demand some compensation: vouchers, etc or is a two hour delay considered relatively minor? If yes, how would I go about doing it?
usa delays delta-air-lines
usa delays delta-air-lines
edited Dec 10 at 21:53
Michael Hampton
33.3k276157
33.3k276157
asked Dec 10 at 21:49
Peter Chikov
2314
2314
add a comment |
add a comment |
2 Answers
2
active
oldest
votes
For a purely domestic flight in the USA, there is no federally required compensation as there is in some other parts of the world.
The US Department of Transportation explains:
There are no federal laws requiring airlines to provide passengers with money or other compensation when their flights are delayed. Each airline has its own policies about what it will do for delayed passengers. If your flight is experiencing a long delay, ask airline staff if they will pay for meals or a hotel room. While some airlines offer these amenities to passengers, others do not provide any amenities to stranded passengers.
However, if you are on the plane for more than two hours, various consumer protections do kick in:
At two hours, the flight must offer food and water.
U.S. airlines must provide passengers with food and water no later than two hours after the tarmac delay begins. While the aircraft remains on the tarmac lavatories must remain operable and medical attention must be available if needed.
At three hours, the flight must return to the gate unless safety issues prevent it.
Some flights are delayed on the airport "tarmac" before taking off or after landing. DOT rules prohibit most U.S. airlines from allowing a domestic flight to remain on the tarmac for more than three hours unless:
- the pilot determines that there is a safety or security reason why the aircraft cannot taxi to the gate and deplane its passengers, or
- Air traffic control advises the pilot that taxiing to the gate (or to another location where passengers can be deplaned) would significantly disrupt airport operations.
The DOT has an extensive explanation of the (limited) air passenger rights in the US.
Also--doesn't "return to gate" still leave you stuck on the plane (just with the plane at the gate, instead of on the runway)?
– user3067860
Dec 11 at 17:30
@user3067860 "deplane its passengers" means everyone gets off and goes back into the terminal.
– Michael Hampton
Dec 11 at 22:13
add a comment |
You are always within your rights to ask for compensation.
However there are NO requirements under US law for the airline to provide any compensation, pretty much regardless of the length of the delay.
The odds of a US airline providing compensation for a 2 hour delay which was at least in part caused by weather is pretty much zero.
So yes, you're able to ask - but unless there's something more to the delay than you're stating I'll all but guarantee you that it's a waste of your time to do so as the chances of receiving anything is basically zero.
add a comment |
Your Answer
StackExchange.ready(function() {
var channelOptions = {
tags: "".split(" "),
id: "273"
};
initTagRenderer("".split(" "), "".split(" "), channelOptions);
StackExchange.using("externalEditor", function() {
// Have to fire editor after snippets, if snippets enabled
if (StackExchange.settings.snippets.snippetsEnabled) {
StackExchange.using("snippets", function() {
createEditor();
});
}
else {
createEditor();
}
});
function createEditor() {
StackExchange.prepareEditor({
heartbeatType: 'answer',
autoActivateHeartbeat: false,
convertImagesToLinks: false,
noModals: true,
showLowRepImageUploadWarning: true,
reputationToPostImages: null,
bindNavPrevention: true,
postfix: "",
imageUploader: {
brandingHtml: "Powered by u003ca class="icon-imgur-white" href="https://imgur.com/"u003eu003c/au003e",
contentPolicyHtml: "User contributions licensed under u003ca href="https://creativecommons.org/licenses/by-sa/3.0/"u003ecc by-sa 3.0 with attribution requiredu003c/au003e u003ca href="https://stackoverflow.com/legal/content-policy"u003e(content policy)u003c/au003e",
allowUrls: true
},
noCode: true, onDemand: true,
discardSelector: ".discard-answer"
,immediatelyShowMarkdownHelp:true
});
}
});
Sign up or log in
StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
StackExchange.ready(
function () {
StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2ftravel.stackexchange.com%2fquestions%2f127076%2fis-two-hour-delay-sufficient-to-demand-compensation-from-the-airline%23new-answer', 'question_page');
}
);
Post as a guest
Required, but never shown
2 Answers
2
active
oldest
votes
2 Answers
2
active
oldest
votes
active
oldest
votes
active
oldest
votes
For a purely domestic flight in the USA, there is no federally required compensation as there is in some other parts of the world.
The US Department of Transportation explains:
There are no federal laws requiring airlines to provide passengers with money or other compensation when their flights are delayed. Each airline has its own policies about what it will do for delayed passengers. If your flight is experiencing a long delay, ask airline staff if they will pay for meals or a hotel room. While some airlines offer these amenities to passengers, others do not provide any amenities to stranded passengers.
However, if you are on the plane for more than two hours, various consumer protections do kick in:
At two hours, the flight must offer food and water.
U.S. airlines must provide passengers with food and water no later than two hours after the tarmac delay begins. While the aircraft remains on the tarmac lavatories must remain operable and medical attention must be available if needed.
At three hours, the flight must return to the gate unless safety issues prevent it.
Some flights are delayed on the airport "tarmac" before taking off or after landing. DOT rules prohibit most U.S. airlines from allowing a domestic flight to remain on the tarmac for more than three hours unless:
- the pilot determines that there is a safety or security reason why the aircraft cannot taxi to the gate and deplane its passengers, or
- Air traffic control advises the pilot that taxiing to the gate (or to another location where passengers can be deplaned) would significantly disrupt airport operations.
The DOT has an extensive explanation of the (limited) air passenger rights in the US.
Also--doesn't "return to gate" still leave you stuck on the plane (just with the plane at the gate, instead of on the runway)?
– user3067860
Dec 11 at 17:30
@user3067860 "deplane its passengers" means everyone gets off and goes back into the terminal.
– Michael Hampton
Dec 11 at 22:13
add a comment |
For a purely domestic flight in the USA, there is no federally required compensation as there is in some other parts of the world.
The US Department of Transportation explains:
There are no federal laws requiring airlines to provide passengers with money or other compensation when their flights are delayed. Each airline has its own policies about what it will do for delayed passengers. If your flight is experiencing a long delay, ask airline staff if they will pay for meals or a hotel room. While some airlines offer these amenities to passengers, others do not provide any amenities to stranded passengers.
However, if you are on the plane for more than two hours, various consumer protections do kick in:
At two hours, the flight must offer food and water.
U.S. airlines must provide passengers with food and water no later than two hours after the tarmac delay begins. While the aircraft remains on the tarmac lavatories must remain operable and medical attention must be available if needed.
At three hours, the flight must return to the gate unless safety issues prevent it.
Some flights are delayed on the airport "tarmac" before taking off or after landing. DOT rules prohibit most U.S. airlines from allowing a domestic flight to remain on the tarmac for more than three hours unless:
- the pilot determines that there is a safety or security reason why the aircraft cannot taxi to the gate and deplane its passengers, or
- Air traffic control advises the pilot that taxiing to the gate (or to another location where passengers can be deplaned) would significantly disrupt airport operations.
The DOT has an extensive explanation of the (limited) air passenger rights in the US.
Also--doesn't "return to gate" still leave you stuck on the plane (just with the plane at the gate, instead of on the runway)?
– user3067860
Dec 11 at 17:30
@user3067860 "deplane its passengers" means everyone gets off and goes back into the terminal.
– Michael Hampton
Dec 11 at 22:13
add a comment |
For a purely domestic flight in the USA, there is no federally required compensation as there is in some other parts of the world.
The US Department of Transportation explains:
There are no federal laws requiring airlines to provide passengers with money or other compensation when their flights are delayed. Each airline has its own policies about what it will do for delayed passengers. If your flight is experiencing a long delay, ask airline staff if they will pay for meals or a hotel room. While some airlines offer these amenities to passengers, others do not provide any amenities to stranded passengers.
However, if you are on the plane for more than two hours, various consumer protections do kick in:
At two hours, the flight must offer food and water.
U.S. airlines must provide passengers with food and water no later than two hours after the tarmac delay begins. While the aircraft remains on the tarmac lavatories must remain operable and medical attention must be available if needed.
At three hours, the flight must return to the gate unless safety issues prevent it.
Some flights are delayed on the airport "tarmac" before taking off or after landing. DOT rules prohibit most U.S. airlines from allowing a domestic flight to remain on the tarmac for more than three hours unless:
- the pilot determines that there is a safety or security reason why the aircraft cannot taxi to the gate and deplane its passengers, or
- Air traffic control advises the pilot that taxiing to the gate (or to another location where passengers can be deplaned) would significantly disrupt airport operations.
The DOT has an extensive explanation of the (limited) air passenger rights in the US.
For a purely domestic flight in the USA, there is no federally required compensation as there is in some other parts of the world.
The US Department of Transportation explains:
There are no federal laws requiring airlines to provide passengers with money or other compensation when their flights are delayed. Each airline has its own policies about what it will do for delayed passengers. If your flight is experiencing a long delay, ask airline staff if they will pay for meals or a hotel room. While some airlines offer these amenities to passengers, others do not provide any amenities to stranded passengers.
However, if you are on the plane for more than two hours, various consumer protections do kick in:
At two hours, the flight must offer food and water.
U.S. airlines must provide passengers with food and water no later than two hours after the tarmac delay begins. While the aircraft remains on the tarmac lavatories must remain operable and medical attention must be available if needed.
At three hours, the flight must return to the gate unless safety issues prevent it.
Some flights are delayed on the airport "tarmac" before taking off or after landing. DOT rules prohibit most U.S. airlines from allowing a domestic flight to remain on the tarmac for more than three hours unless:
- the pilot determines that there is a safety or security reason why the aircraft cannot taxi to the gate and deplane its passengers, or
- Air traffic control advises the pilot that taxiing to the gate (or to another location where passengers can be deplaned) would significantly disrupt airport operations.
The DOT has an extensive explanation of the (limited) air passenger rights in the US.
answered Dec 10 at 22:02
Michael Hampton
33.3k276157
33.3k276157
Also--doesn't "return to gate" still leave you stuck on the plane (just with the plane at the gate, instead of on the runway)?
– user3067860
Dec 11 at 17:30
@user3067860 "deplane its passengers" means everyone gets off and goes back into the terminal.
– Michael Hampton
Dec 11 at 22:13
add a comment |
Also--doesn't "return to gate" still leave you stuck on the plane (just with the plane at the gate, instead of on the runway)?
– user3067860
Dec 11 at 17:30
@user3067860 "deplane its passengers" means everyone gets off and goes back into the terminal.
– Michael Hampton
Dec 11 at 22:13
Also--doesn't "return to gate" still leave you stuck on the plane (just with the plane at the gate, instead of on the runway)?
– user3067860
Dec 11 at 17:30
Also--doesn't "return to gate" still leave you stuck on the plane (just with the plane at the gate, instead of on the runway)?
– user3067860
Dec 11 at 17:30
@user3067860 "deplane its passengers" means everyone gets off and goes back into the terminal.
– Michael Hampton
Dec 11 at 22:13
@user3067860 "deplane its passengers" means everyone gets off and goes back into the terminal.
– Michael Hampton
Dec 11 at 22:13
add a comment |
You are always within your rights to ask for compensation.
However there are NO requirements under US law for the airline to provide any compensation, pretty much regardless of the length of the delay.
The odds of a US airline providing compensation for a 2 hour delay which was at least in part caused by weather is pretty much zero.
So yes, you're able to ask - but unless there's something more to the delay than you're stating I'll all but guarantee you that it's a waste of your time to do so as the chances of receiving anything is basically zero.
add a comment |
You are always within your rights to ask for compensation.
However there are NO requirements under US law for the airline to provide any compensation, pretty much regardless of the length of the delay.
The odds of a US airline providing compensation for a 2 hour delay which was at least in part caused by weather is pretty much zero.
So yes, you're able to ask - but unless there's something more to the delay than you're stating I'll all but guarantee you that it's a waste of your time to do so as the chances of receiving anything is basically zero.
add a comment |
You are always within your rights to ask for compensation.
However there are NO requirements under US law for the airline to provide any compensation, pretty much regardless of the length of the delay.
The odds of a US airline providing compensation for a 2 hour delay which was at least in part caused by weather is pretty much zero.
So yes, you're able to ask - but unless there's something more to the delay than you're stating I'll all but guarantee you that it's a waste of your time to do so as the chances of receiving anything is basically zero.
You are always within your rights to ask for compensation.
However there are NO requirements under US law for the airline to provide any compensation, pretty much regardless of the length of the delay.
The odds of a US airline providing compensation for a 2 hour delay which was at least in part caused by weather is pretty much zero.
So yes, you're able to ask - but unless there's something more to the delay than you're stating I'll all but guarantee you that it's a waste of your time to do so as the chances of receiving anything is basically zero.
answered Dec 10 at 22:02
Doc
69k3159257
69k3159257
add a comment |
add a comment |
Thanks for contributing an answer to Travel Stack Exchange!
- Please be sure to answer the question. Provide details and share your research!
But avoid …
- Asking for help, clarification, or responding to other answers.
- Making statements based on opinion; back them up with references or personal experience.
To learn more, see our tips on writing great answers.
Some of your past answers have not been well-received, and you're in danger of being blocked from answering.
Please pay close attention to the following guidance:
- Please be sure to answer the question. Provide details and share your research!
But avoid …
- Asking for help, clarification, or responding to other answers.
- Making statements based on opinion; back them up with references or personal experience.
To learn more, see our tips on writing great answers.
Sign up or log in
StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
StackExchange.ready(
function () {
StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2ftravel.stackexchange.com%2fquestions%2f127076%2fis-two-hour-delay-sufficient-to-demand-compensation-from-the-airline%23new-answer', 'question_page');
}
);
Post as a guest
Required, but never shown
Sign up or log in
StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
Sign up or log in
StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
Sign up or log in
StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown