How to deal with a cynical class?












21















I am dealing with this class that somehow became very cynical. We have constant complaints about the pace of the class, people asking literally the same questions over and over, blatant plagiarism, students pretty much insulting the lecturer and staff or laughing (sometimes at others asking questions) and being noisy during lectures etc.



This is especially weird since this is a professional education class. We are talking about people in their 30s on average paying $10k at a top 10 university and just for this one course. So it is not like this is some filler core requirement people are forced to attend against their will. These people were interested in this class before start and something messed up the morale.



We had the same staff --instructor and TAs-- for other cohorts and never had such issues. I am thinking it has to do with the composition of this cohort - one or two know-it-all types had a negative attitude from the beginning and some others somewhat struggling a bit started taking on their attitude. Before we realized this all snowballed into the cohort turning into a classroom of 30+ yr old high schoolers.



We have another 3 months to go and it is getting very exhausting for the staff and for the students still trying. People blatantly slowing down the class is not helping either. The instructor has been trying to talk to the whole class as well as the individual troublemakers along the lines of maintaining professionalism but that is simply having no effect. So the question is, how do we address this to salvage as much as we can and make it to the end of the class without it devolving further?










share|improve this question


















  • 3





    Do you want to address the problem as someone above the instructors or do you want the instructors to address the problem?

    – Massimo Ortolano
    16 hours ago






  • 4





    Are these people paying themselves or were they sent by a company who is paying?

    – Roland
    15 hours ago






  • 5





    What is your own position here? Student, TA, ... What?

    – Buffy
    12 hours ago






  • 3





    @Buffy I am a TA

    – Victor S
    12 hours ago






  • 6





    @Nat That's basically the case. No one academically that advanced afaik but we have bigwig corporate managers that can barely use computers alongside software engineers wanting to learn about data science and everything in between

    – Victor S
    11 hours ago
















21















I am dealing with this class that somehow became very cynical. We have constant complaints about the pace of the class, people asking literally the same questions over and over, blatant plagiarism, students pretty much insulting the lecturer and staff or laughing (sometimes at others asking questions) and being noisy during lectures etc.



This is especially weird since this is a professional education class. We are talking about people in their 30s on average paying $10k at a top 10 university and just for this one course. So it is not like this is some filler core requirement people are forced to attend against their will. These people were interested in this class before start and something messed up the morale.



We had the same staff --instructor and TAs-- for other cohorts and never had such issues. I am thinking it has to do with the composition of this cohort - one or two know-it-all types had a negative attitude from the beginning and some others somewhat struggling a bit started taking on their attitude. Before we realized this all snowballed into the cohort turning into a classroom of 30+ yr old high schoolers.



We have another 3 months to go and it is getting very exhausting for the staff and for the students still trying. People blatantly slowing down the class is not helping either. The instructor has been trying to talk to the whole class as well as the individual troublemakers along the lines of maintaining professionalism but that is simply having no effect. So the question is, how do we address this to salvage as much as we can and make it to the end of the class without it devolving further?










share|improve this question


















  • 3





    Do you want to address the problem as someone above the instructors or do you want the instructors to address the problem?

    – Massimo Ortolano
    16 hours ago






  • 4





    Are these people paying themselves or were they sent by a company who is paying?

    – Roland
    15 hours ago






  • 5





    What is your own position here? Student, TA, ... What?

    – Buffy
    12 hours ago






  • 3





    @Buffy I am a TA

    – Victor S
    12 hours ago






  • 6





    @Nat That's basically the case. No one academically that advanced afaik but we have bigwig corporate managers that can barely use computers alongside software engineers wanting to learn about data science and everything in between

    – Victor S
    11 hours ago














21












21








21


2






I am dealing with this class that somehow became very cynical. We have constant complaints about the pace of the class, people asking literally the same questions over and over, blatant plagiarism, students pretty much insulting the lecturer and staff or laughing (sometimes at others asking questions) and being noisy during lectures etc.



This is especially weird since this is a professional education class. We are talking about people in their 30s on average paying $10k at a top 10 university and just for this one course. So it is not like this is some filler core requirement people are forced to attend against their will. These people were interested in this class before start and something messed up the morale.



We had the same staff --instructor and TAs-- for other cohorts and never had such issues. I am thinking it has to do with the composition of this cohort - one or two know-it-all types had a negative attitude from the beginning and some others somewhat struggling a bit started taking on their attitude. Before we realized this all snowballed into the cohort turning into a classroom of 30+ yr old high schoolers.



We have another 3 months to go and it is getting very exhausting for the staff and for the students still trying. People blatantly slowing down the class is not helping either. The instructor has been trying to talk to the whole class as well as the individual troublemakers along the lines of maintaining professionalism but that is simply having no effect. So the question is, how do we address this to salvage as much as we can and make it to the end of the class without it devolving further?










share|improve this question














I am dealing with this class that somehow became very cynical. We have constant complaints about the pace of the class, people asking literally the same questions over and over, blatant plagiarism, students pretty much insulting the lecturer and staff or laughing (sometimes at others asking questions) and being noisy during lectures etc.



This is especially weird since this is a professional education class. We are talking about people in their 30s on average paying $10k at a top 10 university and just for this one course. So it is not like this is some filler core requirement people are forced to attend against their will. These people were interested in this class before start and something messed up the morale.



We had the same staff --instructor and TAs-- for other cohorts and never had such issues. I am thinking it has to do with the composition of this cohort - one or two know-it-all types had a negative attitude from the beginning and some others somewhat struggling a bit started taking on their attitude. Before we realized this all snowballed into the cohort turning into a classroom of 30+ yr old high schoolers.



We have another 3 months to go and it is getting very exhausting for the staff and for the students still trying. People blatantly slowing down the class is not helping either. The instructor has been trying to talk to the whole class as well as the individual troublemakers along the lines of maintaining professionalism but that is simply having no effect. So the question is, how do we address this to salvage as much as we can and make it to the end of the class without it devolving further?







teaching students






share|improve this question













share|improve this question











share|improve this question




share|improve this question










asked 16 hours ago









Victor SVictor S

21615




21615








  • 3





    Do you want to address the problem as someone above the instructors or do you want the instructors to address the problem?

    – Massimo Ortolano
    16 hours ago






  • 4





    Are these people paying themselves or were they sent by a company who is paying?

    – Roland
    15 hours ago






  • 5





    What is your own position here? Student, TA, ... What?

    – Buffy
    12 hours ago






  • 3





    @Buffy I am a TA

    – Victor S
    12 hours ago






  • 6





    @Nat That's basically the case. No one academically that advanced afaik but we have bigwig corporate managers that can barely use computers alongside software engineers wanting to learn about data science and everything in between

    – Victor S
    11 hours ago














  • 3





    Do you want to address the problem as someone above the instructors or do you want the instructors to address the problem?

    – Massimo Ortolano
    16 hours ago






  • 4





    Are these people paying themselves or were they sent by a company who is paying?

    – Roland
    15 hours ago






  • 5





    What is your own position here? Student, TA, ... What?

    – Buffy
    12 hours ago






  • 3





    @Buffy I am a TA

    – Victor S
    12 hours ago






  • 6





    @Nat That's basically the case. No one academically that advanced afaik but we have bigwig corporate managers that can barely use computers alongside software engineers wanting to learn about data science and everything in between

    – Victor S
    11 hours ago








3




3





Do you want to address the problem as someone above the instructors or do you want the instructors to address the problem?

– Massimo Ortolano
16 hours ago





Do you want to address the problem as someone above the instructors or do you want the instructors to address the problem?

– Massimo Ortolano
16 hours ago




4




4





Are these people paying themselves or were they sent by a company who is paying?

– Roland
15 hours ago





Are these people paying themselves or were they sent by a company who is paying?

– Roland
15 hours ago




5




5





What is your own position here? Student, TA, ... What?

– Buffy
12 hours ago





What is your own position here? Student, TA, ... What?

– Buffy
12 hours ago




3




3





@Buffy I am a TA

– Victor S
12 hours ago





@Buffy I am a TA

– Victor S
12 hours ago




6




6





@Nat That's basically the case. No one academically that advanced afaik but we have bigwig corporate managers that can barely use computers alongside software engineers wanting to learn about data science and everything in between

– Victor S
11 hours ago





@Nat That's basically the case. No one academically that advanced afaik but we have bigwig corporate managers that can barely use computers alongside software engineers wanting to learn about data science and everything in between

– Victor S
11 hours ago










5 Answers
5






active

oldest

votes


















17














This happens to almost everyone who teaches in academia. We all eventually get "that class". Let me lay out some options for you:



Look for experts on your campus outside the department



First of all, if you have a college of education at your school, head over there and find a professor who was a former K-12 teacher. Further, if your school has a teacher prep program, you are in even better luck. There will likely be a few teaching veterans who have plenty of experience getting unruly classes (kids to adults) back under control. Some of those education professors who were former teachers have classroom management down to an art form. It can be really interesting to watch how effortlessly they do it as well. I recommend reaching out to the department head there and asking if there is a professor (or even graduate student) who might be able to give you some advice.



Look for advice in your department



Ask others in your department if they have had a similar situation. Reach out to the department head. First of all, it might be best to fill your department head in on whats going on anyway. I have not known too many department heads who like surprises. Especially surprise calls from administration asking what they know about students complaining being kicked out of a class they paid $10,000 for.



Self Fix it



Grab a book on classroom management and see what you can do on your own. Its tough getting a class back in line mid semester, but there is plenty of help advice in books and from blogs. The usual remedy is to implement increased structure in the class. Get the class into doing routines.



Remember, kicking out a student from class is not what you want to do. Banning a student from class is the nuclear option. Once you go down that route, things get out of your control. You might end up with an administrative problem. This gets even worse if you end up kicking the wrong person out. How are you going to even determine who is the ring leader in the first place?






share|improve this answer


























  • The answer interprets the problem as a role playing game, in which the actor should modify the plot by doing certain actions. These actions have to do with asking external experts, search for advice and adapt the individual behavior in the teaching class. What is missing here is the big picture about how to formalize the domain in an ontology, how to describe the dialogues and interpret natural language. A reference to automatic plot interpretation and human-level-AI agents would help to increase the abstraction level.

    – Manuel Rodriguez
    8 hours ago






  • 15





    @ManuelRodriguez: That's the most incoherent comment I've ever seen at SE Academia.

    – Daniel R. Collins
    5 hours ago











  • Classroom management is an excellent skill to have - I'd like to learn it myself. I have been very impressed by some of the teacher's at my sons' elementary school. You can tell the ones who have had formal training versus the ones who are just up there trying to teach. It's night and day.

    – CramerTV
    5 hours ago








  • 2





    This doesn't really answer the question. "Ask someone else" and "read a book" are non-answers you can say about literally any question. The whole point of stackexchange is to "ask someone else," but there's no answers right here.

    – Xen2050
    4 hours ago











  • @DanielR.Collins: Such incoherence is typical of deconstructionism. If you haven't heard of it, don't waste your time and energy looking it up.

    – user21820
    3 hours ago



















16














If they want to act as high schoolers, you'll need to treat them like high schoolers.



I've taught in high school for a little time and while your semester already started, it is not too late to get a handle back on your class. The first few minutes after the class start is the most important moment to make it clear messing around will not be tolerated.



I would try at least once, at the beginning of a class, to say something like this :




You guys are being hard to manage and I'm sure you're aware of it. You are being disrespectful towards me, the rest of the teaching staff and other students who are trying to work. I'd like to know what is wrong, is there anything you think might make your experience better?




This way, you make it clear you want to work with them to find a solution and that it is bothering many people. Give them a chance to work it out with you before going the "full authority" route. You might give some troublemakers to turn into "positive leaders".



Even if this works, you need to start making it clear who has authority in your class. When you start your class, state your rules and don't move away from them. You'll probably need to set an example a couple of times before your students understand. You need to systematically apply the rules you gave your students or else they'll start exploiting you.





Regarding what you said in your post :




People asking literally the same questions over and over




Offer the student to come see you after class if they asked a question that was already asked, this way you do not slow down the pace of your class and if it's an attempt at "trolling" the student simply won't come to see you.




Blatant plagiarism




Your school clearly has a policy against plagiarism, start using it without exception. These students lost their right to second chances. If you catch plagiarism, report it to the correct instance at your school and let the comity in place decide.




Students pretty much insulting the lecturer and staff or laughing (sometimes at others asking questions)




Respect is the most important thing in a class. If a kid in high school (where, at this age, education is a right not a service) can get kicked out of a class for being not being respectful, so can an adult. If I paid 10k$ for a class, you can be damn sure I'd stop this after being kicked out once. If you want to make sure you won't have repercussions, go see the head of your department to make sure they have your back if something happens.




Being noisy during lectures




To be fair, this can happen. If this is repeated, refer to the point above.





You said in a comment "That is a straightforward solution but the lead instructor in this case does not want to take authoritarian measures. So that's another challenge here". This is sad but University teachers aren't often good at managing this kind of class (because they don't have much experience with them). You should try talking to him/her about it, stating that it really messes up the flow of the class, the confidence of all the teaching staff and the overall credibility of the class.



As a last resort, when your class gets out of control, stop talking. More often than not, the students will deal with themselves and silence should come back to the class. If it doesn't well it is their loss.



To make this work, the best case scenario would be for the whole teaching staff to be on the same line and to make sure your boss has your back, but University students are customers of a service under certain conditions. If some students mess up with your class, they interfere with the students who are respecting the rules and this is not acceptable.






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  • 5





    And do refer to their behavior as 'high school' explicitly. You should not worry about shaming them into behaving.

    – George M
    10 hours ago



















3














Identify the troublemakers and eject them from class as soon as they step out of line. As you say, this kind of situation often snowballs out of a few bad elements. These students are not there for entertainment and this isn't a high school. Someone who doesn't want to learn isn't worth wasting any time. Removing the bad elements might help restoring a professional environment, keeping only people who are actually intent on learning the content of the class.



Usually these students end up getting the hint. If they don't, ban them outright from the class after a few times. The other students deserve a quality course from you and the other teachers, and these troublemakers are preventing it. It is highly unlikely that the whole class is really "cynical", and you will be left with actual students, not people who want to pass the time. In the rare event that literally all of the registered people don't care about the class, congratulate yourself on getting paid time off and watch movies or read a book during scheduled class time.



Now, since you used a dollar sign, wrote "top 10" and mentioned students "paying $10k", I'm pretty confident that you are in the US, so take my advice with a grain of salt. I am not from the US and it is my understanding that the motto "customer is king" permeates even non-mercantile aspects of society such as higher education. If these troublemakers try to get a refund which in turn provokes the administration into pushing back on your decision to eject/ban students, try to make the argument that movie theaters are well within their rights to kick out noisy spectators and not refund them anything. But in the end, it's up to you to decide whether the fight is worth it and whether you have the political clout to pull this kind of stunt.






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  • 1





    This is what I'd do too. I daresay that the instructors waited even too much before expelling the troublemakers.

    – Massimo Ortolano
    15 hours ago






  • 1





    Perhaps the instructor could give out candies when students listen for more than 5 minutes straight. "I do not want to take authoritarian measures" is dogma, dogma should be challenged.

    – Kurotakest
    14 hours ago








  • 2





    @Kurotakest I'd find it very patronizing to be rewarded for mere basic decency.

    – David Richerby
    14 hours ago






  • 2





    @VictorS : "...does not want to take authoritarian measures" -- then the lead instructor is either an idiot or a mamby-pamby coward. It is the instructor's responsibility -- duty, even -- to ensure the quality of the class for all of the other students as well, and he is sacrificing this rather than asserting his authority to do this.

    – MPW
    11 hours ago






  • 3





    @opa not a public good, but a service to a customer — Yes, and by interrupting the instructor and plagiarizing, you are making the service you’ve paid for (practice and feedback) impossible to deliver, not just to you but to everyone in the class. That’s like going to a restaurant, talking over the waiter when they try to take your order, and stealing the breadsticks from the next table.

    – JeffE
    10 hours ago





















3














If it were 100% of the class acting this way, I'd say you have some time to experiment and find the best way to fix things. But, if there has been a single student that has acted properly and done their due diligence throughout the semester, I think that makes a big difference.



If I were a student in this class who was not participating in counterproductive behavior, I would rely on the instructors acting quickly to ensure I was still getting the quality of education I deserved. I would (personally) not want to experience a few months of professors experimenting with different disciplinary methods. If the situation above is accurate, this would be the point at which I'd already be reaching out to administration for a refund or class reassignment and I'd specifically say "the professors can't control the class" even though the class itself is intentionally out of control.



If 80% of the class can't conduct themselves in class properly, I would expect them to be asked to leave. If you can construe this as an absence, then they have a finite number of removals before they automatically fail. If it's for disrespecting staff or other students, I can't imagine there being much pushback if you can get the person who was disrespected to sign a paper saying it happened.



Instituting class conduct rules, with definite consequences for breaking them, is also a quantifiable way to show your expectations and their lack of respect for them. The bottom line is that if you have to take disciplinary action at this level of academia, prepare for it to be challenged, so back it up with quantifiable evidence (not anecdotal).



Also, given the course"s topic, as a student I would respect the logic of saying "Some of you can't figure out how to conduct yourselves professionally amongst your peers, which is also the topic of this course. Classroom performance counts for 51% of your grade." I feel like that's a no-brainer, like you said, it's not just some core requirement they'll have to repeat, they are purchasing their own F a la carte. Remind them of that.



Not wanting to use authoritarian methods is admirable, but the longer you wait the more legitimate complaints you may get from the few students who want to be there and are making the proper effort. I think the burden is on you to show (starting very soon) you have enacted policies to combat, if not solve, the problem. If not, you (or the profs) could be held responsible for legitimate students asking for a refund, which is worse than disciplinary cases asking for one.






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Dpeif is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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  • Also, just to mention it, apologies for having to deal with this group of people at all. They are acting shamefully and wasting a lot of money/time. It is regrettable the burden of fixing the situation rests on the people who arent at fault.

    – Dpeif
    12 hours ago



















3














I'm afraid that, as a TA there is probably very little you can do. The instructor might be able to do something and there are some suggestions in the other answers here that can help, but you need a certain amount of recognized authority to make it work.



I have had to deal (once) with an equally difficult, though different situation. I was able to handle it with a "shock therapy" trick, but only because I was a senior professor at the institution. A junior faculty member probably wouldn't be able to make this work.



In my case, the students weren't disruptive, just disengaged. They didn't take notes, didn't seem to study, didn't ask questions. Completely passive. I asked one student before class why he didn't take notes and he just pointed to his head as if he learned everything immediately without effort. Of course it doesn't work that way.



My solution was to announce at the beginning of a class that I was willing to just fail everyone in the class and we could all stop pretending. I would stop pretending to teach, they would stop pretending to learn, and we wouldn't even have to waste the time coming to class.



Shock and dismay.



The real problem is that most of them had had an easy time up to then with their education and no one had challenged them very deeply. It wasn't that they were lazy but just that they didn't really know how to learn. So I spent a couple of classroom hours teaching them how to learn. This was in a second year Computer Science course, by the way.



The problem the OP states is different, but, with sufficient authority, recognized by the university, if not by the particular students, a shock therapy might work. Walk out of the classroom at the first sign of disrespect. Ask a disruptive student to immediately carry a note to the department head and wait for a reply. The note would mention the disrespect. Announce a snap quiz. Make it hard.



Very risky.



In my case, the story went around the department and added to my mythical powers. The students improved. The time and effort wasn't wasted.



But, if you try this, you'd better be certain that you will be allowed to follow through and that the department will back you. A junior member of the faculty would be advised to try it only with permission of the head and, in the current situation, concurrence of the staff of the course (all TAs).






share|improve this answer
























  • A fun story, but not applicable to the OP's situation, sadly

    – George M
    10 hours ago











  • @GeorgeM, I suggested a variation. Shock therapy is the lesson, not the specific details.

    – Buffy
    10 hours ago













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5 Answers
5






active

oldest

votes








5 Answers
5






active

oldest

votes









active

oldest

votes






active

oldest

votes









17














This happens to almost everyone who teaches in academia. We all eventually get "that class". Let me lay out some options for you:



Look for experts on your campus outside the department



First of all, if you have a college of education at your school, head over there and find a professor who was a former K-12 teacher. Further, if your school has a teacher prep program, you are in even better luck. There will likely be a few teaching veterans who have plenty of experience getting unruly classes (kids to adults) back under control. Some of those education professors who were former teachers have classroom management down to an art form. It can be really interesting to watch how effortlessly they do it as well. I recommend reaching out to the department head there and asking if there is a professor (or even graduate student) who might be able to give you some advice.



Look for advice in your department



Ask others in your department if they have had a similar situation. Reach out to the department head. First of all, it might be best to fill your department head in on whats going on anyway. I have not known too many department heads who like surprises. Especially surprise calls from administration asking what they know about students complaining being kicked out of a class they paid $10,000 for.



Self Fix it



Grab a book on classroom management and see what you can do on your own. Its tough getting a class back in line mid semester, but there is plenty of help advice in books and from blogs. The usual remedy is to implement increased structure in the class. Get the class into doing routines.



Remember, kicking out a student from class is not what you want to do. Banning a student from class is the nuclear option. Once you go down that route, things get out of your control. You might end up with an administrative problem. This gets even worse if you end up kicking the wrong person out. How are you going to even determine who is the ring leader in the first place?






share|improve this answer


























  • The answer interprets the problem as a role playing game, in which the actor should modify the plot by doing certain actions. These actions have to do with asking external experts, search for advice and adapt the individual behavior in the teaching class. What is missing here is the big picture about how to formalize the domain in an ontology, how to describe the dialogues and interpret natural language. A reference to automatic plot interpretation and human-level-AI agents would help to increase the abstraction level.

    – Manuel Rodriguez
    8 hours ago






  • 15





    @ManuelRodriguez: That's the most incoherent comment I've ever seen at SE Academia.

    – Daniel R. Collins
    5 hours ago











  • Classroom management is an excellent skill to have - I'd like to learn it myself. I have been very impressed by some of the teacher's at my sons' elementary school. You can tell the ones who have had formal training versus the ones who are just up there trying to teach. It's night and day.

    – CramerTV
    5 hours ago








  • 2





    This doesn't really answer the question. "Ask someone else" and "read a book" are non-answers you can say about literally any question. The whole point of stackexchange is to "ask someone else," but there's no answers right here.

    – Xen2050
    4 hours ago











  • @DanielR.Collins: Such incoherence is typical of deconstructionism. If you haven't heard of it, don't waste your time and energy looking it up.

    – user21820
    3 hours ago
















17














This happens to almost everyone who teaches in academia. We all eventually get "that class". Let me lay out some options for you:



Look for experts on your campus outside the department



First of all, if you have a college of education at your school, head over there and find a professor who was a former K-12 teacher. Further, if your school has a teacher prep program, you are in even better luck. There will likely be a few teaching veterans who have plenty of experience getting unruly classes (kids to adults) back under control. Some of those education professors who were former teachers have classroom management down to an art form. It can be really interesting to watch how effortlessly they do it as well. I recommend reaching out to the department head there and asking if there is a professor (or even graduate student) who might be able to give you some advice.



Look for advice in your department



Ask others in your department if they have had a similar situation. Reach out to the department head. First of all, it might be best to fill your department head in on whats going on anyway. I have not known too many department heads who like surprises. Especially surprise calls from administration asking what they know about students complaining being kicked out of a class they paid $10,000 for.



Self Fix it



Grab a book on classroom management and see what you can do on your own. Its tough getting a class back in line mid semester, but there is plenty of help advice in books and from blogs. The usual remedy is to implement increased structure in the class. Get the class into doing routines.



Remember, kicking out a student from class is not what you want to do. Banning a student from class is the nuclear option. Once you go down that route, things get out of your control. You might end up with an administrative problem. This gets even worse if you end up kicking the wrong person out. How are you going to even determine who is the ring leader in the first place?






share|improve this answer


























  • The answer interprets the problem as a role playing game, in which the actor should modify the plot by doing certain actions. These actions have to do with asking external experts, search for advice and adapt the individual behavior in the teaching class. What is missing here is the big picture about how to formalize the domain in an ontology, how to describe the dialogues and interpret natural language. A reference to automatic plot interpretation and human-level-AI agents would help to increase the abstraction level.

    – Manuel Rodriguez
    8 hours ago






  • 15





    @ManuelRodriguez: That's the most incoherent comment I've ever seen at SE Academia.

    – Daniel R. Collins
    5 hours ago











  • Classroom management is an excellent skill to have - I'd like to learn it myself. I have been very impressed by some of the teacher's at my sons' elementary school. You can tell the ones who have had formal training versus the ones who are just up there trying to teach. It's night and day.

    – CramerTV
    5 hours ago








  • 2





    This doesn't really answer the question. "Ask someone else" and "read a book" are non-answers you can say about literally any question. The whole point of stackexchange is to "ask someone else," but there's no answers right here.

    – Xen2050
    4 hours ago











  • @DanielR.Collins: Such incoherence is typical of deconstructionism. If you haven't heard of it, don't waste your time and energy looking it up.

    – user21820
    3 hours ago














17












17








17







This happens to almost everyone who teaches in academia. We all eventually get "that class". Let me lay out some options for you:



Look for experts on your campus outside the department



First of all, if you have a college of education at your school, head over there and find a professor who was a former K-12 teacher. Further, if your school has a teacher prep program, you are in even better luck. There will likely be a few teaching veterans who have plenty of experience getting unruly classes (kids to adults) back under control. Some of those education professors who were former teachers have classroom management down to an art form. It can be really interesting to watch how effortlessly they do it as well. I recommend reaching out to the department head there and asking if there is a professor (or even graduate student) who might be able to give you some advice.



Look for advice in your department



Ask others in your department if they have had a similar situation. Reach out to the department head. First of all, it might be best to fill your department head in on whats going on anyway. I have not known too many department heads who like surprises. Especially surprise calls from administration asking what they know about students complaining being kicked out of a class they paid $10,000 for.



Self Fix it



Grab a book on classroom management and see what you can do on your own. Its tough getting a class back in line mid semester, but there is plenty of help advice in books and from blogs. The usual remedy is to implement increased structure in the class. Get the class into doing routines.



Remember, kicking out a student from class is not what you want to do. Banning a student from class is the nuclear option. Once you go down that route, things get out of your control. You might end up with an administrative problem. This gets even worse if you end up kicking the wrong person out. How are you going to even determine who is the ring leader in the first place?






share|improve this answer















This happens to almost everyone who teaches in academia. We all eventually get "that class". Let me lay out some options for you:



Look for experts on your campus outside the department



First of all, if you have a college of education at your school, head over there and find a professor who was a former K-12 teacher. Further, if your school has a teacher prep program, you are in even better luck. There will likely be a few teaching veterans who have plenty of experience getting unruly classes (kids to adults) back under control. Some of those education professors who were former teachers have classroom management down to an art form. It can be really interesting to watch how effortlessly they do it as well. I recommend reaching out to the department head there and asking if there is a professor (or even graduate student) who might be able to give you some advice.



Look for advice in your department



Ask others in your department if they have had a similar situation. Reach out to the department head. First of all, it might be best to fill your department head in on whats going on anyway. I have not known too many department heads who like surprises. Especially surprise calls from administration asking what they know about students complaining being kicked out of a class they paid $10,000 for.



Self Fix it



Grab a book on classroom management and see what you can do on your own. Its tough getting a class back in line mid semester, but there is plenty of help advice in books and from blogs. The usual remedy is to implement increased structure in the class. Get the class into doing routines.



Remember, kicking out a student from class is not what you want to do. Banning a student from class is the nuclear option. Once you go down that route, things get out of your control. You might end up with an administrative problem. This gets even worse if you end up kicking the wrong person out. How are you going to even determine who is the ring leader in the first place?







share|improve this answer














share|improve this answer



share|improve this answer








edited 10 hours ago

























answered 14 hours ago









JWH2006JWH2006

2,8302518




2,8302518













  • The answer interprets the problem as a role playing game, in which the actor should modify the plot by doing certain actions. These actions have to do with asking external experts, search for advice and adapt the individual behavior in the teaching class. What is missing here is the big picture about how to formalize the domain in an ontology, how to describe the dialogues and interpret natural language. A reference to automatic plot interpretation and human-level-AI agents would help to increase the abstraction level.

    – Manuel Rodriguez
    8 hours ago






  • 15





    @ManuelRodriguez: That's the most incoherent comment I've ever seen at SE Academia.

    – Daniel R. Collins
    5 hours ago











  • Classroom management is an excellent skill to have - I'd like to learn it myself. I have been very impressed by some of the teacher's at my sons' elementary school. You can tell the ones who have had formal training versus the ones who are just up there trying to teach. It's night and day.

    – CramerTV
    5 hours ago








  • 2





    This doesn't really answer the question. "Ask someone else" and "read a book" are non-answers you can say about literally any question. The whole point of stackexchange is to "ask someone else," but there's no answers right here.

    – Xen2050
    4 hours ago











  • @DanielR.Collins: Such incoherence is typical of deconstructionism. If you haven't heard of it, don't waste your time and energy looking it up.

    – user21820
    3 hours ago



















  • The answer interprets the problem as a role playing game, in which the actor should modify the plot by doing certain actions. These actions have to do with asking external experts, search for advice and adapt the individual behavior in the teaching class. What is missing here is the big picture about how to formalize the domain in an ontology, how to describe the dialogues and interpret natural language. A reference to automatic plot interpretation and human-level-AI agents would help to increase the abstraction level.

    – Manuel Rodriguez
    8 hours ago






  • 15





    @ManuelRodriguez: That's the most incoherent comment I've ever seen at SE Academia.

    – Daniel R. Collins
    5 hours ago











  • Classroom management is an excellent skill to have - I'd like to learn it myself. I have been very impressed by some of the teacher's at my sons' elementary school. You can tell the ones who have had formal training versus the ones who are just up there trying to teach. It's night and day.

    – CramerTV
    5 hours ago








  • 2





    This doesn't really answer the question. "Ask someone else" and "read a book" are non-answers you can say about literally any question. The whole point of stackexchange is to "ask someone else," but there's no answers right here.

    – Xen2050
    4 hours ago











  • @DanielR.Collins: Such incoherence is typical of deconstructionism. If you haven't heard of it, don't waste your time and energy looking it up.

    – user21820
    3 hours ago

















The answer interprets the problem as a role playing game, in which the actor should modify the plot by doing certain actions. These actions have to do with asking external experts, search for advice and adapt the individual behavior in the teaching class. What is missing here is the big picture about how to formalize the domain in an ontology, how to describe the dialogues and interpret natural language. A reference to automatic plot interpretation and human-level-AI agents would help to increase the abstraction level.

– Manuel Rodriguez
8 hours ago





The answer interprets the problem as a role playing game, in which the actor should modify the plot by doing certain actions. These actions have to do with asking external experts, search for advice and adapt the individual behavior in the teaching class. What is missing here is the big picture about how to formalize the domain in an ontology, how to describe the dialogues and interpret natural language. A reference to automatic plot interpretation and human-level-AI agents would help to increase the abstraction level.

– Manuel Rodriguez
8 hours ago




15




15





@ManuelRodriguez: That's the most incoherent comment I've ever seen at SE Academia.

– Daniel R. Collins
5 hours ago





@ManuelRodriguez: That's the most incoherent comment I've ever seen at SE Academia.

– Daniel R. Collins
5 hours ago













Classroom management is an excellent skill to have - I'd like to learn it myself. I have been very impressed by some of the teacher's at my sons' elementary school. You can tell the ones who have had formal training versus the ones who are just up there trying to teach. It's night and day.

– CramerTV
5 hours ago







Classroom management is an excellent skill to have - I'd like to learn it myself. I have been very impressed by some of the teacher's at my sons' elementary school. You can tell the ones who have had formal training versus the ones who are just up there trying to teach. It's night and day.

– CramerTV
5 hours ago






2




2





This doesn't really answer the question. "Ask someone else" and "read a book" are non-answers you can say about literally any question. The whole point of stackexchange is to "ask someone else," but there's no answers right here.

– Xen2050
4 hours ago





This doesn't really answer the question. "Ask someone else" and "read a book" are non-answers you can say about literally any question. The whole point of stackexchange is to "ask someone else," but there's no answers right here.

– Xen2050
4 hours ago













@DanielR.Collins: Such incoherence is typical of deconstructionism. If you haven't heard of it, don't waste your time and energy looking it up.

– user21820
3 hours ago





@DanielR.Collins: Such incoherence is typical of deconstructionism. If you haven't heard of it, don't waste your time and energy looking it up.

– user21820
3 hours ago











16














If they want to act as high schoolers, you'll need to treat them like high schoolers.



I've taught in high school for a little time and while your semester already started, it is not too late to get a handle back on your class. The first few minutes after the class start is the most important moment to make it clear messing around will not be tolerated.



I would try at least once, at the beginning of a class, to say something like this :




You guys are being hard to manage and I'm sure you're aware of it. You are being disrespectful towards me, the rest of the teaching staff and other students who are trying to work. I'd like to know what is wrong, is there anything you think might make your experience better?




This way, you make it clear you want to work with them to find a solution and that it is bothering many people. Give them a chance to work it out with you before going the "full authority" route. You might give some troublemakers to turn into "positive leaders".



Even if this works, you need to start making it clear who has authority in your class. When you start your class, state your rules and don't move away from them. You'll probably need to set an example a couple of times before your students understand. You need to systematically apply the rules you gave your students or else they'll start exploiting you.





Regarding what you said in your post :




People asking literally the same questions over and over




Offer the student to come see you after class if they asked a question that was already asked, this way you do not slow down the pace of your class and if it's an attempt at "trolling" the student simply won't come to see you.




Blatant plagiarism




Your school clearly has a policy against plagiarism, start using it without exception. These students lost their right to second chances. If you catch plagiarism, report it to the correct instance at your school and let the comity in place decide.




Students pretty much insulting the lecturer and staff or laughing (sometimes at others asking questions)




Respect is the most important thing in a class. If a kid in high school (where, at this age, education is a right not a service) can get kicked out of a class for being not being respectful, so can an adult. If I paid 10k$ for a class, you can be damn sure I'd stop this after being kicked out once. If you want to make sure you won't have repercussions, go see the head of your department to make sure they have your back if something happens.




Being noisy during lectures




To be fair, this can happen. If this is repeated, refer to the point above.





You said in a comment "That is a straightforward solution but the lead instructor in this case does not want to take authoritarian measures. So that's another challenge here". This is sad but University teachers aren't often good at managing this kind of class (because they don't have much experience with them). You should try talking to him/her about it, stating that it really messes up the flow of the class, the confidence of all the teaching staff and the overall credibility of the class.



As a last resort, when your class gets out of control, stop talking. More often than not, the students will deal with themselves and silence should come back to the class. If it doesn't well it is their loss.



To make this work, the best case scenario would be for the whole teaching staff to be on the same line and to make sure your boss has your back, but University students are customers of a service under certain conditions. If some students mess up with your class, they interfere with the students who are respecting the rules and this is not acceptable.






share|improve this answer










New contributor




IEatBagels is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
















  • 5





    And do refer to their behavior as 'high school' explicitly. You should not worry about shaming them into behaving.

    – George M
    10 hours ago
















16














If they want to act as high schoolers, you'll need to treat them like high schoolers.



I've taught in high school for a little time and while your semester already started, it is not too late to get a handle back on your class. The first few minutes after the class start is the most important moment to make it clear messing around will not be tolerated.



I would try at least once, at the beginning of a class, to say something like this :




You guys are being hard to manage and I'm sure you're aware of it. You are being disrespectful towards me, the rest of the teaching staff and other students who are trying to work. I'd like to know what is wrong, is there anything you think might make your experience better?




This way, you make it clear you want to work with them to find a solution and that it is bothering many people. Give them a chance to work it out with you before going the "full authority" route. You might give some troublemakers to turn into "positive leaders".



Even if this works, you need to start making it clear who has authority in your class. When you start your class, state your rules and don't move away from them. You'll probably need to set an example a couple of times before your students understand. You need to systematically apply the rules you gave your students or else they'll start exploiting you.





Regarding what you said in your post :




People asking literally the same questions over and over




Offer the student to come see you after class if they asked a question that was already asked, this way you do not slow down the pace of your class and if it's an attempt at "trolling" the student simply won't come to see you.




Blatant plagiarism




Your school clearly has a policy against plagiarism, start using it without exception. These students lost their right to second chances. If you catch plagiarism, report it to the correct instance at your school and let the comity in place decide.




Students pretty much insulting the lecturer and staff or laughing (sometimes at others asking questions)




Respect is the most important thing in a class. If a kid in high school (where, at this age, education is a right not a service) can get kicked out of a class for being not being respectful, so can an adult. If I paid 10k$ for a class, you can be damn sure I'd stop this after being kicked out once. If you want to make sure you won't have repercussions, go see the head of your department to make sure they have your back if something happens.




Being noisy during lectures




To be fair, this can happen. If this is repeated, refer to the point above.





You said in a comment "That is a straightforward solution but the lead instructor in this case does not want to take authoritarian measures. So that's another challenge here". This is sad but University teachers aren't often good at managing this kind of class (because they don't have much experience with them). You should try talking to him/her about it, stating that it really messes up the flow of the class, the confidence of all the teaching staff and the overall credibility of the class.



As a last resort, when your class gets out of control, stop talking. More often than not, the students will deal with themselves and silence should come back to the class. If it doesn't well it is their loss.



To make this work, the best case scenario would be for the whole teaching staff to be on the same line and to make sure your boss has your back, but University students are customers of a service under certain conditions. If some students mess up with your class, they interfere with the students who are respecting the rules and this is not acceptable.






share|improve this answer










New contributor




IEatBagels is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
















  • 5





    And do refer to their behavior as 'high school' explicitly. You should not worry about shaming them into behaving.

    – George M
    10 hours ago














16












16








16







If they want to act as high schoolers, you'll need to treat them like high schoolers.



I've taught in high school for a little time and while your semester already started, it is not too late to get a handle back on your class. The first few minutes after the class start is the most important moment to make it clear messing around will not be tolerated.



I would try at least once, at the beginning of a class, to say something like this :




You guys are being hard to manage and I'm sure you're aware of it. You are being disrespectful towards me, the rest of the teaching staff and other students who are trying to work. I'd like to know what is wrong, is there anything you think might make your experience better?




This way, you make it clear you want to work with them to find a solution and that it is bothering many people. Give them a chance to work it out with you before going the "full authority" route. You might give some troublemakers to turn into "positive leaders".



Even if this works, you need to start making it clear who has authority in your class. When you start your class, state your rules and don't move away from them. You'll probably need to set an example a couple of times before your students understand. You need to systematically apply the rules you gave your students or else they'll start exploiting you.





Regarding what you said in your post :




People asking literally the same questions over and over




Offer the student to come see you after class if they asked a question that was already asked, this way you do not slow down the pace of your class and if it's an attempt at "trolling" the student simply won't come to see you.




Blatant plagiarism




Your school clearly has a policy against plagiarism, start using it without exception. These students lost their right to second chances. If you catch plagiarism, report it to the correct instance at your school and let the comity in place decide.




Students pretty much insulting the lecturer and staff or laughing (sometimes at others asking questions)




Respect is the most important thing in a class. If a kid in high school (where, at this age, education is a right not a service) can get kicked out of a class for being not being respectful, so can an adult. If I paid 10k$ for a class, you can be damn sure I'd stop this after being kicked out once. If you want to make sure you won't have repercussions, go see the head of your department to make sure they have your back if something happens.




Being noisy during lectures




To be fair, this can happen. If this is repeated, refer to the point above.





You said in a comment "That is a straightforward solution but the lead instructor in this case does not want to take authoritarian measures. So that's another challenge here". This is sad but University teachers aren't often good at managing this kind of class (because they don't have much experience with them). You should try talking to him/her about it, stating that it really messes up the flow of the class, the confidence of all the teaching staff and the overall credibility of the class.



As a last resort, when your class gets out of control, stop talking. More often than not, the students will deal with themselves and silence should come back to the class. If it doesn't well it is their loss.



To make this work, the best case scenario would be for the whole teaching staff to be on the same line and to make sure your boss has your back, but University students are customers of a service under certain conditions. If some students mess up with your class, they interfere with the students who are respecting the rules and this is not acceptable.






share|improve this answer










New contributor




IEatBagels is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.










If they want to act as high schoolers, you'll need to treat them like high schoolers.



I've taught in high school for a little time and while your semester already started, it is not too late to get a handle back on your class. The first few minutes after the class start is the most important moment to make it clear messing around will not be tolerated.



I would try at least once, at the beginning of a class, to say something like this :




You guys are being hard to manage and I'm sure you're aware of it. You are being disrespectful towards me, the rest of the teaching staff and other students who are trying to work. I'd like to know what is wrong, is there anything you think might make your experience better?




This way, you make it clear you want to work with them to find a solution and that it is bothering many people. Give them a chance to work it out with you before going the "full authority" route. You might give some troublemakers to turn into "positive leaders".



Even if this works, you need to start making it clear who has authority in your class. When you start your class, state your rules and don't move away from them. You'll probably need to set an example a couple of times before your students understand. You need to systematically apply the rules you gave your students or else they'll start exploiting you.





Regarding what you said in your post :




People asking literally the same questions over and over




Offer the student to come see you after class if they asked a question that was already asked, this way you do not slow down the pace of your class and if it's an attempt at "trolling" the student simply won't come to see you.




Blatant plagiarism




Your school clearly has a policy against plagiarism, start using it without exception. These students lost their right to second chances. If you catch plagiarism, report it to the correct instance at your school and let the comity in place decide.




Students pretty much insulting the lecturer and staff or laughing (sometimes at others asking questions)




Respect is the most important thing in a class. If a kid in high school (where, at this age, education is a right not a service) can get kicked out of a class for being not being respectful, so can an adult. If I paid 10k$ for a class, you can be damn sure I'd stop this after being kicked out once. If you want to make sure you won't have repercussions, go see the head of your department to make sure they have your back if something happens.




Being noisy during lectures




To be fair, this can happen. If this is repeated, refer to the point above.





You said in a comment "That is a straightforward solution but the lead instructor in this case does not want to take authoritarian measures. So that's another challenge here". This is sad but University teachers aren't often good at managing this kind of class (because they don't have much experience with them). You should try talking to him/her about it, stating that it really messes up the flow of the class, the confidence of all the teaching staff and the overall credibility of the class.



As a last resort, when your class gets out of control, stop talking. More often than not, the students will deal with themselves and silence should come back to the class. If it doesn't well it is their loss.



To make this work, the best case scenario would be for the whole teaching staff to be on the same line and to make sure your boss has your back, but University students are customers of a service under certain conditions. If some students mess up with your class, they interfere with the students who are respecting the rules and this is not acceptable.







share|improve this answer










New contributor




IEatBagels is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.









share|improve this answer



share|improve this answer








edited 13 hours ago





















New contributor




IEatBagels is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.









answered 13 hours ago









IEatBagelsIEatBagels

26126




26126




New contributor




IEatBagels is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.





New contributor





IEatBagels is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.






IEatBagels is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.








  • 5





    And do refer to their behavior as 'high school' explicitly. You should not worry about shaming them into behaving.

    – George M
    10 hours ago














  • 5





    And do refer to their behavior as 'high school' explicitly. You should not worry about shaming them into behaving.

    – George M
    10 hours ago








5




5





And do refer to their behavior as 'high school' explicitly. You should not worry about shaming them into behaving.

– George M
10 hours ago





And do refer to their behavior as 'high school' explicitly. You should not worry about shaming them into behaving.

– George M
10 hours ago











3














Identify the troublemakers and eject them from class as soon as they step out of line. As you say, this kind of situation often snowballs out of a few bad elements. These students are not there for entertainment and this isn't a high school. Someone who doesn't want to learn isn't worth wasting any time. Removing the bad elements might help restoring a professional environment, keeping only people who are actually intent on learning the content of the class.



Usually these students end up getting the hint. If they don't, ban them outright from the class after a few times. The other students deserve a quality course from you and the other teachers, and these troublemakers are preventing it. It is highly unlikely that the whole class is really "cynical", and you will be left with actual students, not people who want to pass the time. In the rare event that literally all of the registered people don't care about the class, congratulate yourself on getting paid time off and watch movies or read a book during scheduled class time.



Now, since you used a dollar sign, wrote "top 10" and mentioned students "paying $10k", I'm pretty confident that you are in the US, so take my advice with a grain of salt. I am not from the US and it is my understanding that the motto "customer is king" permeates even non-mercantile aspects of society such as higher education. If these troublemakers try to get a refund which in turn provokes the administration into pushing back on your decision to eject/ban students, try to make the argument that movie theaters are well within their rights to kick out noisy spectators and not refund them anything. But in the end, it's up to you to decide whether the fight is worth it and whether you have the political clout to pull this kind of stunt.






share|improve this answer








New contributor




Kurotakest is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
















  • 1





    This is what I'd do too. I daresay that the instructors waited even too much before expelling the troublemakers.

    – Massimo Ortolano
    15 hours ago






  • 1





    Perhaps the instructor could give out candies when students listen for more than 5 minutes straight. "I do not want to take authoritarian measures" is dogma, dogma should be challenged.

    – Kurotakest
    14 hours ago








  • 2





    @Kurotakest I'd find it very patronizing to be rewarded for mere basic decency.

    – David Richerby
    14 hours ago






  • 2





    @VictorS : "...does not want to take authoritarian measures" -- then the lead instructor is either an idiot or a mamby-pamby coward. It is the instructor's responsibility -- duty, even -- to ensure the quality of the class for all of the other students as well, and he is sacrificing this rather than asserting his authority to do this.

    – MPW
    11 hours ago






  • 3





    @opa not a public good, but a service to a customer — Yes, and by interrupting the instructor and plagiarizing, you are making the service you’ve paid for (practice and feedback) impossible to deliver, not just to you but to everyone in the class. That’s like going to a restaurant, talking over the waiter when they try to take your order, and stealing the breadsticks from the next table.

    – JeffE
    10 hours ago


















3














Identify the troublemakers and eject them from class as soon as they step out of line. As you say, this kind of situation often snowballs out of a few bad elements. These students are not there for entertainment and this isn't a high school. Someone who doesn't want to learn isn't worth wasting any time. Removing the bad elements might help restoring a professional environment, keeping only people who are actually intent on learning the content of the class.



Usually these students end up getting the hint. If they don't, ban them outright from the class after a few times. The other students deserve a quality course from you and the other teachers, and these troublemakers are preventing it. It is highly unlikely that the whole class is really "cynical", and you will be left with actual students, not people who want to pass the time. In the rare event that literally all of the registered people don't care about the class, congratulate yourself on getting paid time off and watch movies or read a book during scheduled class time.



Now, since you used a dollar sign, wrote "top 10" and mentioned students "paying $10k", I'm pretty confident that you are in the US, so take my advice with a grain of salt. I am not from the US and it is my understanding that the motto "customer is king" permeates even non-mercantile aspects of society such as higher education. If these troublemakers try to get a refund which in turn provokes the administration into pushing back on your decision to eject/ban students, try to make the argument that movie theaters are well within their rights to kick out noisy spectators and not refund them anything. But in the end, it's up to you to decide whether the fight is worth it and whether you have the political clout to pull this kind of stunt.






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Kurotakest is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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  • 1





    This is what I'd do too. I daresay that the instructors waited even too much before expelling the troublemakers.

    – Massimo Ortolano
    15 hours ago






  • 1





    Perhaps the instructor could give out candies when students listen for more than 5 minutes straight. "I do not want to take authoritarian measures" is dogma, dogma should be challenged.

    – Kurotakest
    14 hours ago








  • 2





    @Kurotakest I'd find it very patronizing to be rewarded for mere basic decency.

    – David Richerby
    14 hours ago






  • 2





    @VictorS : "...does not want to take authoritarian measures" -- then the lead instructor is either an idiot or a mamby-pamby coward. It is the instructor's responsibility -- duty, even -- to ensure the quality of the class for all of the other students as well, and he is sacrificing this rather than asserting his authority to do this.

    – MPW
    11 hours ago






  • 3





    @opa not a public good, but a service to a customer — Yes, and by interrupting the instructor and plagiarizing, you are making the service you’ve paid for (practice and feedback) impossible to deliver, not just to you but to everyone in the class. That’s like going to a restaurant, talking over the waiter when they try to take your order, and stealing the breadsticks from the next table.

    – JeffE
    10 hours ago
















3












3








3







Identify the troublemakers and eject them from class as soon as they step out of line. As you say, this kind of situation often snowballs out of a few bad elements. These students are not there for entertainment and this isn't a high school. Someone who doesn't want to learn isn't worth wasting any time. Removing the bad elements might help restoring a professional environment, keeping only people who are actually intent on learning the content of the class.



Usually these students end up getting the hint. If they don't, ban them outright from the class after a few times. The other students deserve a quality course from you and the other teachers, and these troublemakers are preventing it. It is highly unlikely that the whole class is really "cynical", and you will be left with actual students, not people who want to pass the time. In the rare event that literally all of the registered people don't care about the class, congratulate yourself on getting paid time off and watch movies or read a book during scheduled class time.



Now, since you used a dollar sign, wrote "top 10" and mentioned students "paying $10k", I'm pretty confident that you are in the US, so take my advice with a grain of salt. I am not from the US and it is my understanding that the motto "customer is king" permeates even non-mercantile aspects of society such as higher education. If these troublemakers try to get a refund which in turn provokes the administration into pushing back on your decision to eject/ban students, try to make the argument that movie theaters are well within their rights to kick out noisy spectators and not refund them anything. But in the end, it's up to you to decide whether the fight is worth it and whether you have the political clout to pull this kind of stunt.






share|improve this answer








New contributor




Kurotakest is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.










Identify the troublemakers and eject them from class as soon as they step out of line. As you say, this kind of situation often snowballs out of a few bad elements. These students are not there for entertainment and this isn't a high school. Someone who doesn't want to learn isn't worth wasting any time. Removing the bad elements might help restoring a professional environment, keeping only people who are actually intent on learning the content of the class.



Usually these students end up getting the hint. If they don't, ban them outright from the class after a few times. The other students deserve a quality course from you and the other teachers, and these troublemakers are preventing it. It is highly unlikely that the whole class is really "cynical", and you will be left with actual students, not people who want to pass the time. In the rare event that literally all of the registered people don't care about the class, congratulate yourself on getting paid time off and watch movies or read a book during scheduled class time.



Now, since you used a dollar sign, wrote "top 10" and mentioned students "paying $10k", I'm pretty confident that you are in the US, so take my advice with a grain of salt. I am not from the US and it is my understanding that the motto "customer is king" permeates even non-mercantile aspects of society such as higher education. If these troublemakers try to get a refund which in turn provokes the administration into pushing back on your decision to eject/ban students, try to make the argument that movie theaters are well within their rights to kick out noisy spectators and not refund them anything. But in the end, it's up to you to decide whether the fight is worth it and whether you have the political clout to pull this kind of stunt.







share|improve this answer








New contributor




Kurotakest is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.









share|improve this answer



share|improve this answer






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answered 15 hours ago









KurotakestKurotakest

391




391




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New contributor





Kurotakest is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.






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Check out our Code of Conduct.








  • 1





    This is what I'd do too. I daresay that the instructors waited even too much before expelling the troublemakers.

    – Massimo Ortolano
    15 hours ago






  • 1





    Perhaps the instructor could give out candies when students listen for more than 5 minutes straight. "I do not want to take authoritarian measures" is dogma, dogma should be challenged.

    – Kurotakest
    14 hours ago








  • 2





    @Kurotakest I'd find it very patronizing to be rewarded for mere basic decency.

    – David Richerby
    14 hours ago






  • 2





    @VictorS : "...does not want to take authoritarian measures" -- then the lead instructor is either an idiot or a mamby-pamby coward. It is the instructor's responsibility -- duty, even -- to ensure the quality of the class for all of the other students as well, and he is sacrificing this rather than asserting his authority to do this.

    – MPW
    11 hours ago






  • 3





    @opa not a public good, but a service to a customer — Yes, and by interrupting the instructor and plagiarizing, you are making the service you’ve paid for (practice and feedback) impossible to deliver, not just to you but to everyone in the class. That’s like going to a restaurant, talking over the waiter when they try to take your order, and stealing the breadsticks from the next table.

    – JeffE
    10 hours ago
















  • 1





    This is what I'd do too. I daresay that the instructors waited even too much before expelling the troublemakers.

    – Massimo Ortolano
    15 hours ago






  • 1





    Perhaps the instructor could give out candies when students listen for more than 5 minutes straight. "I do not want to take authoritarian measures" is dogma, dogma should be challenged.

    – Kurotakest
    14 hours ago








  • 2





    @Kurotakest I'd find it very patronizing to be rewarded for mere basic decency.

    – David Richerby
    14 hours ago






  • 2





    @VictorS : "...does not want to take authoritarian measures" -- then the lead instructor is either an idiot or a mamby-pamby coward. It is the instructor's responsibility -- duty, even -- to ensure the quality of the class for all of the other students as well, and he is sacrificing this rather than asserting his authority to do this.

    – MPW
    11 hours ago






  • 3





    @opa not a public good, but a service to a customer — Yes, and by interrupting the instructor and plagiarizing, you are making the service you’ve paid for (practice and feedback) impossible to deliver, not just to you but to everyone in the class. That’s like going to a restaurant, talking over the waiter when they try to take your order, and stealing the breadsticks from the next table.

    – JeffE
    10 hours ago










1




1





This is what I'd do too. I daresay that the instructors waited even too much before expelling the troublemakers.

– Massimo Ortolano
15 hours ago





This is what I'd do too. I daresay that the instructors waited even too much before expelling the troublemakers.

– Massimo Ortolano
15 hours ago




1




1





Perhaps the instructor could give out candies when students listen for more than 5 minutes straight. "I do not want to take authoritarian measures" is dogma, dogma should be challenged.

– Kurotakest
14 hours ago







Perhaps the instructor could give out candies when students listen for more than 5 minutes straight. "I do not want to take authoritarian measures" is dogma, dogma should be challenged.

– Kurotakest
14 hours ago






2




2





@Kurotakest I'd find it very patronizing to be rewarded for mere basic decency.

– David Richerby
14 hours ago





@Kurotakest I'd find it very patronizing to be rewarded for mere basic decency.

– David Richerby
14 hours ago




2




2





@VictorS : "...does not want to take authoritarian measures" -- then the lead instructor is either an idiot or a mamby-pamby coward. It is the instructor's responsibility -- duty, even -- to ensure the quality of the class for all of the other students as well, and he is sacrificing this rather than asserting his authority to do this.

– MPW
11 hours ago





@VictorS : "...does not want to take authoritarian measures" -- then the lead instructor is either an idiot or a mamby-pamby coward. It is the instructor's responsibility -- duty, even -- to ensure the quality of the class for all of the other students as well, and he is sacrificing this rather than asserting his authority to do this.

– MPW
11 hours ago




3




3





@opa not a public good, but a service to a customer — Yes, and by interrupting the instructor and plagiarizing, you are making the service you’ve paid for (practice and feedback) impossible to deliver, not just to you but to everyone in the class. That’s like going to a restaurant, talking over the waiter when they try to take your order, and stealing the breadsticks from the next table.

– JeffE
10 hours ago







@opa not a public good, but a service to a customer — Yes, and by interrupting the instructor and plagiarizing, you are making the service you’ve paid for (practice and feedback) impossible to deliver, not just to you but to everyone in the class. That’s like going to a restaurant, talking over the waiter when they try to take your order, and stealing the breadsticks from the next table.

– JeffE
10 hours ago













3














If it were 100% of the class acting this way, I'd say you have some time to experiment and find the best way to fix things. But, if there has been a single student that has acted properly and done their due diligence throughout the semester, I think that makes a big difference.



If I were a student in this class who was not participating in counterproductive behavior, I would rely on the instructors acting quickly to ensure I was still getting the quality of education I deserved. I would (personally) not want to experience a few months of professors experimenting with different disciplinary methods. If the situation above is accurate, this would be the point at which I'd already be reaching out to administration for a refund or class reassignment and I'd specifically say "the professors can't control the class" even though the class itself is intentionally out of control.



If 80% of the class can't conduct themselves in class properly, I would expect them to be asked to leave. If you can construe this as an absence, then they have a finite number of removals before they automatically fail. If it's for disrespecting staff or other students, I can't imagine there being much pushback if you can get the person who was disrespected to sign a paper saying it happened.



Instituting class conduct rules, with definite consequences for breaking them, is also a quantifiable way to show your expectations and their lack of respect for them. The bottom line is that if you have to take disciplinary action at this level of academia, prepare for it to be challenged, so back it up with quantifiable evidence (not anecdotal).



Also, given the course"s topic, as a student I would respect the logic of saying "Some of you can't figure out how to conduct yourselves professionally amongst your peers, which is also the topic of this course. Classroom performance counts for 51% of your grade." I feel like that's a no-brainer, like you said, it's not just some core requirement they'll have to repeat, they are purchasing their own F a la carte. Remind them of that.



Not wanting to use authoritarian methods is admirable, but the longer you wait the more legitimate complaints you may get from the few students who want to be there and are making the proper effort. I think the burden is on you to show (starting very soon) you have enacted policies to combat, if not solve, the problem. If not, you (or the profs) could be held responsible for legitimate students asking for a refund, which is worse than disciplinary cases asking for one.






share|improve this answer








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  • Also, just to mention it, apologies for having to deal with this group of people at all. They are acting shamefully and wasting a lot of money/time. It is regrettable the burden of fixing the situation rests on the people who arent at fault.

    – Dpeif
    12 hours ago
















3














If it were 100% of the class acting this way, I'd say you have some time to experiment and find the best way to fix things. But, if there has been a single student that has acted properly and done their due diligence throughout the semester, I think that makes a big difference.



If I were a student in this class who was not participating in counterproductive behavior, I would rely on the instructors acting quickly to ensure I was still getting the quality of education I deserved. I would (personally) not want to experience a few months of professors experimenting with different disciplinary methods. If the situation above is accurate, this would be the point at which I'd already be reaching out to administration for a refund or class reassignment and I'd specifically say "the professors can't control the class" even though the class itself is intentionally out of control.



If 80% of the class can't conduct themselves in class properly, I would expect them to be asked to leave. If you can construe this as an absence, then they have a finite number of removals before they automatically fail. If it's for disrespecting staff or other students, I can't imagine there being much pushback if you can get the person who was disrespected to sign a paper saying it happened.



Instituting class conduct rules, with definite consequences for breaking them, is also a quantifiable way to show your expectations and their lack of respect for them. The bottom line is that if you have to take disciplinary action at this level of academia, prepare for it to be challenged, so back it up with quantifiable evidence (not anecdotal).



Also, given the course"s topic, as a student I would respect the logic of saying "Some of you can't figure out how to conduct yourselves professionally amongst your peers, which is also the topic of this course. Classroom performance counts for 51% of your grade." I feel like that's a no-brainer, like you said, it's not just some core requirement they'll have to repeat, they are purchasing their own F a la carte. Remind them of that.



Not wanting to use authoritarian methods is admirable, but the longer you wait the more legitimate complaints you may get from the few students who want to be there and are making the proper effort. I think the burden is on you to show (starting very soon) you have enacted policies to combat, if not solve, the problem. If not, you (or the profs) could be held responsible for legitimate students asking for a refund, which is worse than disciplinary cases asking for one.






share|improve this answer








New contributor




Dpeif is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.





















  • Also, just to mention it, apologies for having to deal with this group of people at all. They are acting shamefully and wasting a lot of money/time. It is regrettable the burden of fixing the situation rests on the people who arent at fault.

    – Dpeif
    12 hours ago














3












3








3







If it were 100% of the class acting this way, I'd say you have some time to experiment and find the best way to fix things. But, if there has been a single student that has acted properly and done their due diligence throughout the semester, I think that makes a big difference.



If I were a student in this class who was not participating in counterproductive behavior, I would rely on the instructors acting quickly to ensure I was still getting the quality of education I deserved. I would (personally) not want to experience a few months of professors experimenting with different disciplinary methods. If the situation above is accurate, this would be the point at which I'd already be reaching out to administration for a refund or class reassignment and I'd specifically say "the professors can't control the class" even though the class itself is intentionally out of control.



If 80% of the class can't conduct themselves in class properly, I would expect them to be asked to leave. If you can construe this as an absence, then they have a finite number of removals before they automatically fail. If it's for disrespecting staff or other students, I can't imagine there being much pushback if you can get the person who was disrespected to sign a paper saying it happened.



Instituting class conduct rules, with definite consequences for breaking them, is also a quantifiable way to show your expectations and their lack of respect for them. The bottom line is that if you have to take disciplinary action at this level of academia, prepare for it to be challenged, so back it up with quantifiable evidence (not anecdotal).



Also, given the course"s topic, as a student I would respect the logic of saying "Some of you can't figure out how to conduct yourselves professionally amongst your peers, which is also the topic of this course. Classroom performance counts for 51% of your grade." I feel like that's a no-brainer, like you said, it's not just some core requirement they'll have to repeat, they are purchasing their own F a la carte. Remind them of that.



Not wanting to use authoritarian methods is admirable, but the longer you wait the more legitimate complaints you may get from the few students who want to be there and are making the proper effort. I think the burden is on you to show (starting very soon) you have enacted policies to combat, if not solve, the problem. If not, you (or the profs) could be held responsible for legitimate students asking for a refund, which is worse than disciplinary cases asking for one.






share|improve this answer








New contributor




Dpeif is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.










If it were 100% of the class acting this way, I'd say you have some time to experiment and find the best way to fix things. But, if there has been a single student that has acted properly and done their due diligence throughout the semester, I think that makes a big difference.



If I were a student in this class who was not participating in counterproductive behavior, I would rely on the instructors acting quickly to ensure I was still getting the quality of education I deserved. I would (personally) not want to experience a few months of professors experimenting with different disciplinary methods. If the situation above is accurate, this would be the point at which I'd already be reaching out to administration for a refund or class reassignment and I'd specifically say "the professors can't control the class" even though the class itself is intentionally out of control.



If 80% of the class can't conduct themselves in class properly, I would expect them to be asked to leave. If you can construe this as an absence, then they have a finite number of removals before they automatically fail. If it's for disrespecting staff or other students, I can't imagine there being much pushback if you can get the person who was disrespected to sign a paper saying it happened.



Instituting class conduct rules, with definite consequences for breaking them, is also a quantifiable way to show your expectations and their lack of respect for them. The bottom line is that if you have to take disciplinary action at this level of academia, prepare for it to be challenged, so back it up with quantifiable evidence (not anecdotal).



Also, given the course"s topic, as a student I would respect the logic of saying "Some of you can't figure out how to conduct yourselves professionally amongst your peers, which is also the topic of this course. Classroom performance counts for 51% of your grade." I feel like that's a no-brainer, like you said, it's not just some core requirement they'll have to repeat, they are purchasing their own F a la carte. Remind them of that.



Not wanting to use authoritarian methods is admirable, but the longer you wait the more legitimate complaints you may get from the few students who want to be there and are making the proper effort. I think the burden is on you to show (starting very soon) you have enacted policies to combat, if not solve, the problem. If not, you (or the profs) could be held responsible for legitimate students asking for a refund, which is worse than disciplinary cases asking for one.







share|improve this answer








New contributor




Dpeif is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.









share|improve this answer



share|improve this answer






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answered 12 hours ago









DpeifDpeif

1313




1313




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Dpeif is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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New contributor





Dpeif is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.






Dpeif is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.













  • Also, just to mention it, apologies for having to deal with this group of people at all. They are acting shamefully and wasting a lot of money/time. It is regrettable the burden of fixing the situation rests on the people who arent at fault.

    – Dpeif
    12 hours ago



















  • Also, just to mention it, apologies for having to deal with this group of people at all. They are acting shamefully and wasting a lot of money/time. It is regrettable the burden of fixing the situation rests on the people who arent at fault.

    – Dpeif
    12 hours ago

















Also, just to mention it, apologies for having to deal with this group of people at all. They are acting shamefully and wasting a lot of money/time. It is regrettable the burden of fixing the situation rests on the people who arent at fault.

– Dpeif
12 hours ago





Also, just to mention it, apologies for having to deal with this group of people at all. They are acting shamefully and wasting a lot of money/time. It is regrettable the burden of fixing the situation rests on the people who arent at fault.

– Dpeif
12 hours ago











3














I'm afraid that, as a TA there is probably very little you can do. The instructor might be able to do something and there are some suggestions in the other answers here that can help, but you need a certain amount of recognized authority to make it work.



I have had to deal (once) with an equally difficult, though different situation. I was able to handle it with a "shock therapy" trick, but only because I was a senior professor at the institution. A junior faculty member probably wouldn't be able to make this work.



In my case, the students weren't disruptive, just disengaged. They didn't take notes, didn't seem to study, didn't ask questions. Completely passive. I asked one student before class why he didn't take notes and he just pointed to his head as if he learned everything immediately without effort. Of course it doesn't work that way.



My solution was to announce at the beginning of a class that I was willing to just fail everyone in the class and we could all stop pretending. I would stop pretending to teach, they would stop pretending to learn, and we wouldn't even have to waste the time coming to class.



Shock and dismay.



The real problem is that most of them had had an easy time up to then with their education and no one had challenged them very deeply. It wasn't that they were lazy but just that they didn't really know how to learn. So I spent a couple of classroom hours teaching them how to learn. This was in a second year Computer Science course, by the way.



The problem the OP states is different, but, with sufficient authority, recognized by the university, if not by the particular students, a shock therapy might work. Walk out of the classroom at the first sign of disrespect. Ask a disruptive student to immediately carry a note to the department head and wait for a reply. The note would mention the disrespect. Announce a snap quiz. Make it hard.



Very risky.



In my case, the story went around the department and added to my mythical powers. The students improved. The time and effort wasn't wasted.



But, if you try this, you'd better be certain that you will be allowed to follow through and that the department will back you. A junior member of the faculty would be advised to try it only with permission of the head and, in the current situation, concurrence of the staff of the course (all TAs).






share|improve this answer
























  • A fun story, but not applicable to the OP's situation, sadly

    – George M
    10 hours ago











  • @GeorgeM, I suggested a variation. Shock therapy is the lesson, not the specific details.

    – Buffy
    10 hours ago


















3














I'm afraid that, as a TA there is probably very little you can do. The instructor might be able to do something and there are some suggestions in the other answers here that can help, but you need a certain amount of recognized authority to make it work.



I have had to deal (once) with an equally difficult, though different situation. I was able to handle it with a "shock therapy" trick, but only because I was a senior professor at the institution. A junior faculty member probably wouldn't be able to make this work.



In my case, the students weren't disruptive, just disengaged. They didn't take notes, didn't seem to study, didn't ask questions. Completely passive. I asked one student before class why he didn't take notes and he just pointed to his head as if he learned everything immediately without effort. Of course it doesn't work that way.



My solution was to announce at the beginning of a class that I was willing to just fail everyone in the class and we could all stop pretending. I would stop pretending to teach, they would stop pretending to learn, and we wouldn't even have to waste the time coming to class.



Shock and dismay.



The real problem is that most of them had had an easy time up to then with their education and no one had challenged them very deeply. It wasn't that they were lazy but just that they didn't really know how to learn. So I spent a couple of classroom hours teaching them how to learn. This was in a second year Computer Science course, by the way.



The problem the OP states is different, but, with sufficient authority, recognized by the university, if not by the particular students, a shock therapy might work. Walk out of the classroom at the first sign of disrespect. Ask a disruptive student to immediately carry a note to the department head and wait for a reply. The note would mention the disrespect. Announce a snap quiz. Make it hard.



Very risky.



In my case, the story went around the department and added to my mythical powers. The students improved. The time and effort wasn't wasted.



But, if you try this, you'd better be certain that you will be allowed to follow through and that the department will back you. A junior member of the faculty would be advised to try it only with permission of the head and, in the current situation, concurrence of the staff of the course (all TAs).






share|improve this answer
























  • A fun story, but not applicable to the OP's situation, sadly

    – George M
    10 hours ago











  • @GeorgeM, I suggested a variation. Shock therapy is the lesson, not the specific details.

    – Buffy
    10 hours ago
















3












3








3







I'm afraid that, as a TA there is probably very little you can do. The instructor might be able to do something and there are some suggestions in the other answers here that can help, but you need a certain amount of recognized authority to make it work.



I have had to deal (once) with an equally difficult, though different situation. I was able to handle it with a "shock therapy" trick, but only because I was a senior professor at the institution. A junior faculty member probably wouldn't be able to make this work.



In my case, the students weren't disruptive, just disengaged. They didn't take notes, didn't seem to study, didn't ask questions. Completely passive. I asked one student before class why he didn't take notes and he just pointed to his head as if he learned everything immediately without effort. Of course it doesn't work that way.



My solution was to announce at the beginning of a class that I was willing to just fail everyone in the class and we could all stop pretending. I would stop pretending to teach, they would stop pretending to learn, and we wouldn't even have to waste the time coming to class.



Shock and dismay.



The real problem is that most of them had had an easy time up to then with their education and no one had challenged them very deeply. It wasn't that they were lazy but just that they didn't really know how to learn. So I spent a couple of classroom hours teaching them how to learn. This was in a second year Computer Science course, by the way.



The problem the OP states is different, but, with sufficient authority, recognized by the university, if not by the particular students, a shock therapy might work. Walk out of the classroom at the first sign of disrespect. Ask a disruptive student to immediately carry a note to the department head and wait for a reply. The note would mention the disrespect. Announce a snap quiz. Make it hard.



Very risky.



In my case, the story went around the department and added to my mythical powers. The students improved. The time and effort wasn't wasted.



But, if you try this, you'd better be certain that you will be allowed to follow through and that the department will back you. A junior member of the faculty would be advised to try it only with permission of the head and, in the current situation, concurrence of the staff of the course (all TAs).






share|improve this answer













I'm afraid that, as a TA there is probably very little you can do. The instructor might be able to do something and there are some suggestions in the other answers here that can help, but you need a certain amount of recognized authority to make it work.



I have had to deal (once) with an equally difficult, though different situation. I was able to handle it with a "shock therapy" trick, but only because I was a senior professor at the institution. A junior faculty member probably wouldn't be able to make this work.



In my case, the students weren't disruptive, just disengaged. They didn't take notes, didn't seem to study, didn't ask questions. Completely passive. I asked one student before class why he didn't take notes and he just pointed to his head as if he learned everything immediately without effort. Of course it doesn't work that way.



My solution was to announce at the beginning of a class that I was willing to just fail everyone in the class and we could all stop pretending. I would stop pretending to teach, they would stop pretending to learn, and we wouldn't even have to waste the time coming to class.



Shock and dismay.



The real problem is that most of them had had an easy time up to then with their education and no one had challenged them very deeply. It wasn't that they were lazy but just that they didn't really know how to learn. So I spent a couple of classroom hours teaching them how to learn. This was in a second year Computer Science course, by the way.



The problem the OP states is different, but, with sufficient authority, recognized by the university, if not by the particular students, a shock therapy might work. Walk out of the classroom at the first sign of disrespect. Ask a disruptive student to immediately carry a note to the department head and wait for a reply. The note would mention the disrespect. Announce a snap quiz. Make it hard.



Very risky.



In my case, the story went around the department and added to my mythical powers. The students improved. The time and effort wasn't wasted.



But, if you try this, you'd better be certain that you will be allowed to follow through and that the department will back you. A junior member of the faculty would be advised to try it only with permission of the head and, in the current situation, concurrence of the staff of the course (all TAs).







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answered 12 hours ago









BuffyBuffy

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  • A fun story, but not applicable to the OP's situation, sadly

    – George M
    10 hours ago











  • @GeorgeM, I suggested a variation. Shock therapy is the lesson, not the specific details.

    – Buffy
    10 hours ago





















  • A fun story, but not applicable to the OP's situation, sadly

    – George M
    10 hours ago











  • @GeorgeM, I suggested a variation. Shock therapy is the lesson, not the specific details.

    – Buffy
    10 hours ago



















A fun story, but not applicable to the OP's situation, sadly

– George M
10 hours ago





A fun story, but not applicable to the OP's situation, sadly

– George M
10 hours ago













@GeorgeM, I suggested a variation. Shock therapy is the lesson, not the specific details.

– Buffy
10 hours ago







@GeorgeM, I suggested a variation. Shock therapy is the lesson, not the specific details.

– Buffy
10 hours ago




















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