Outlook won't close - very strange behaviour
I recently installed Outlook 2013 on my PC, and it works fine - except for the fact that it won't close. Now, I know this issue has been dealt with before, but this is different.
When I try to exit Outlook, it just won't close, as in - the window just stays open. No matter what I do. File > Exit, Alt+F4, and the [x] button do nothing. When I look to see if it has frozen, the Task Manager is not reporting any issues. Outlook is still running fine, regardless of whether or not it is the only thing open. It will close if I "End Task", but it closes without any "Not Responding" errors.
I already checked the list of Add-ins that have affected Outlook closing (window closes, but process/service keeps running), but none of these are applicable (Add-ins not installed/enabled).
windows-10 microsoft-outlook-2013
asked May 4 '17 at 0:54
Ben
29031030
add a comment |
I recently installed Outlook 2013 on my PC, and it works fine - except for the fact that it won't close. Now, I know this issue has been dealt with before, but this is different.
When I try to exit Outlook, it just won't close, as in - the window just stays open. No matter what I do. File > Exit, Alt+F4, and the [x] button do nothing. When I look to see if it has frozen, the Task Manager is not reporting any issues. Outlook is still running fine, regardless of whether or not it is the only thing open. It will close if I "End Task", but it closes without any "Not Responding" errors.
I already checked the list of Add-ins that have affected Outlook closing (window closes, but process/service keeps running), but none of these are applicable (Add-ins not installed/enabled).
windows-10 microsoft-outlook-2013
asked May 4 '17 at 0:54
Ben
29031030
What OS you have?
– vembutech
May 4 '17 at 1:05
Windows 10 Pro.
– Ben
May 4 '17 at 1:08
Good job on looking at add-ons, as this is almost always the reason Outlook doesn't close normally. That said, what add-ons do you have installed? Consider posting a screen shot if needed.
– Twisty Impersonator
May 4 '17 at 1:51
add a comment |
I recently installed Outlook 2013 on my PC, and it works fine - except for the fact that it won't close. Now, I know this issue has been dealt with before, but this is different.
When I try to exit Outlook, it just won't close, as in - the window just stays open. No matter what I do. File > Exit, Alt+F4, and the [x] button do nothing. When I look to see if it has frozen, the Task Manager is not reporting any issues. Outlook is still running fine, regardless of whether or not it is the only thing open. It will close if I "End Task", but it closes without any "Not Responding" errors.
I already checked the list of Add-ins that have affected Outlook closing (window closes, but process/service keeps running), but none of these are applicable (Add-ins not installed/enabled).
windows-10 microsoft-outlook-2013
asked May 4 '17 at 0:54
Ben
29031030
I recently installed Outlook 2013 on my PC, and it works fine - except for the fact that it won't close. Now, I know this issue has been dealt with before, but this is different.
When I try to exit Outlook, it just won't close, as in - the window just stays open. No matter what I do. File > Exit, Alt+F4, and the [x] button do nothing. When I look to see if it has frozen, the Task Manager is not reporting any issues. Outlook is still running fine, regardless of whether or not it is the only thing open. It will close if I "End Task", but it closes without any "Not Responding" errors.
I already checked the list of Add-ins that have affected Outlook closing (window closes, but process/service keeps running), but none of these are applicable (Add-ins not installed/enabled).
windows-10 microsoft-outlook-2013
windows-10 microsoft-outlook-2013
asked May 4 '17 at 0:54
Ben
29031030
asked May 4 '17 at 0:54
Ben
29031030
edited May 4 '17 at 1:07
asked May 4 '17 at 0:54
Ben
29031030
asked May 4 '17 at 0:54
Ben
29031030
asked May 4 '17 at 0:54
Ben
29031030
29031030
What OS you have?
– vembutech
May 4 '17 at 1:05
Windows 10 Pro.
– Ben
May 4 '17 at 1:08
Good job on looking at add-ons, as this is almost always the reason Outlook doesn't close normally. That said, what add-ons do you have installed? Consider posting a screen shot if needed.
– Twisty Impersonator
May 4 '17 at 1:51
add a comment |
What OS you have?
– vembutech
May 4 '17 at 1:05
Windows 10 Pro.
– Ben
May 4 '17 at 1:08
Good job on looking at add-ons, as this is almost always the reason Outlook doesn't close normally. That said, what add-ons do you have installed? Consider posting a screen shot if needed.
– Twisty Impersonator
May 4 '17 at 1:51
What OS you have?
– vembutech
May 4 '17 at 1:05
What OS you have?
– vembutech
May 4 '17 at 1:05
Windows 10 Pro.
– Ben
May 4 '17 at 1:08
Windows 10 Pro.
– Ben
May 4 '17 at 1:08
Good job on looking at add-ons, as this is almost always the reason Outlook doesn't close normally. That said, what add-ons do you have installed? Consider posting a screen shot if needed.
– Twisty Impersonator
May 4 '17 at 1:51
Good job on looking at add-ons, as this is almost always the reason Outlook doesn't close normally. That said, what add-ons do you have installed? Consider posting a screen shot if needed.
– Twisty Impersonator
May 4 '17 at 1:51
add a comment |
2 Answers
2
active
oldest
votes
This is a very common issue found that Outlook won’t close, basically this happens due to Installed Add-in or any program that is integrated with Outlook.
Programs that can cause the problem can be Antivirus Scanner, fax software, Skype, Synchronization Software. So, close that program properly.
Once you close Outlook correctly, use ScanPST.exe as there will be some chances that your PST file gets corrupted due to shut down issue of Outlook.
answered May 4 '17 at 9:46
JerryFrey
611
add a comment |
First, try to run Outlook in safe mode: outlook.exe /safe
While running Outlook in safe mode, try to exit it. If succeeded, then the problem is in one or more installed add-ins. In this case, restart Outlook in normal mode and disable all add-ins. After that you can find the troublesome add-in by enabling add-ins one by one.
answered May 4 '17 at 11:16
thims
7,3291833
add a comment |
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2 Answers
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2 Answers
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votes
This is a very common issue found that Outlook won’t close, basically this happens due to Installed Add-in or any program that is integrated with Outlook.
Programs that can cause the problem can be Antivirus Scanner, fax software, Skype, Synchronization Software. So, close that program properly.
Once you close Outlook correctly, use ScanPST.exe as there will be some chances that your PST file gets corrupted due to shut down issue of Outlook.
answered May 4 '17 at 9:46
JerryFrey
611
add a comment |
This is a very common issue found that Outlook won’t close, basically this happens due to Installed Add-in or any program that is integrated with Outlook.
Programs that can cause the problem can be Antivirus Scanner, fax software, Skype, Synchronization Software. So, close that program properly.
Once you close Outlook correctly, use ScanPST.exe as there will be some chances that your PST file gets corrupted due to shut down issue of Outlook.
answered May 4 '17 at 9:46
JerryFrey
611
add a comment |
This is a very common issue found that Outlook won’t close, basically this happens due to Installed Add-in or any program that is integrated with Outlook.
Programs that can cause the problem can be Antivirus Scanner, fax software, Skype, Synchronization Software. So, close that program properly.
Once you close Outlook correctly, use ScanPST.exe as there will be some chances that your PST file gets corrupted due to shut down issue of Outlook.
answered May 4 '17 at 9:46
JerryFrey
611
This is a very common issue found that Outlook won’t close, basically this happens due to Installed Add-in or any program that is integrated with Outlook.
Programs that can cause the problem can be Antivirus Scanner, fax software, Skype, Synchronization Software. So, close that program properly.
Once you close Outlook correctly, use ScanPST.exe as there will be some chances that your PST file gets corrupted due to shut down issue of Outlook.
answered May 4 '17 at 9:46
JerryFrey
611
answered May 4 '17 at 9:46
JerryFrey
611
answered May 4 '17 at 9:46
JerryFrey
611
answered May 4 '17 at 9:46
JerryFrey
611
611
add a comment |
add a comment |
First, try to run Outlook in safe mode: outlook.exe /safe
While running Outlook in safe mode, try to exit it. If succeeded, then the problem is in one or more installed add-ins. In this case, restart Outlook in normal mode and disable all add-ins. After that you can find the troublesome add-in by enabling add-ins one by one.
answered May 4 '17 at 11:16
thims
7,3291833
add a comment |
First, try to run Outlook in safe mode: outlook.exe /safe
While running Outlook in safe mode, try to exit it. If succeeded, then the problem is in one or more installed add-ins. In this case, restart Outlook in normal mode and disable all add-ins. After that you can find the troublesome add-in by enabling add-ins one by one.
answered May 4 '17 at 11:16
thims
7,3291833
add a comment |
First, try to run Outlook in safe mode: outlook.exe /safe
While running Outlook in safe mode, try to exit it. If succeeded, then the problem is in one or more installed add-ins. In this case, restart Outlook in normal mode and disable all add-ins. After that you can find the troublesome add-in by enabling add-ins one by one.
answered May 4 '17 at 11:16
thims
7,3291833
First, try to run Outlook in safe mode: outlook.exe /safe
While running Outlook in safe mode, try to exit it. If succeeded, then the problem is in one or more installed add-ins. In this case, restart Outlook in normal mode and disable all add-ins. After that you can find the troublesome add-in by enabling add-ins one by one.
answered May 4 '17 at 11:16
thims
7,3291833
answered May 4 '17 at 11:16
thims
7,3291833
answered May 4 '17 at 11:16
thims
7,3291833
answered May 4 '17 at 11:16
thims
7,3291833
7,3291833
add a comment |
add a comment |
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What OS you have?
– vembutech
May 4 '17 at 1:05
Windows 10 Pro.
– Ben
May 4 '17 at 1:08
Good job on looking at add-ons, as this is almost always the reason Outlook doesn't close normally. That said, what add-ons do you have installed? Consider posting a screen shot if needed.
– Twisty Impersonator
May 4 '17 at 1:51