Mendeley 1.19.3 plug-in does not work after Microsoft Word 16.21 update












1















Today I updated Microsoft Word (for Mac) to the 16.21 version, then I realised that the Mendeley (1.19.3) Word plug-in does not work anymore, i.e. I cannot work with the reference system on a Word's file.



Here the error I get from Mendeley:



error's screenshot



I tried to re-install the Mendeley plug-in but I still get the same error.



How can I solve this?



Any help would be much appreciated.










share|improve this question



























    1















    Today I updated Microsoft Word (for Mac) to the 16.21 version, then I realised that the Mendeley (1.19.3) Word plug-in does not work anymore, i.e. I cannot work with the reference system on a Word's file.



    Here the error I get from Mendeley:



    error's screenshot



    I tried to re-install the Mendeley plug-in but I still get the same error.



    How can I solve this?



    Any help would be much appreciated.










    share|improve this question

























      1












      1








      1








      Today I updated Microsoft Word (for Mac) to the 16.21 version, then I realised that the Mendeley (1.19.3) Word plug-in does not work anymore, i.e. I cannot work with the reference system on a Word's file.



      Here the error I get from Mendeley:



      error's screenshot



      I tried to re-install the Mendeley plug-in but I still get the same error.



      How can I solve this?



      Any help would be much appreciated.










      share|improve this question














      Today I updated Microsoft Word (for Mac) to the 16.21 version, then I realised that the Mendeley (1.19.3) Word plug-in does not work anymore, i.e. I cannot work with the reference system on a Word's file.



      Here the error I get from Mendeley:



      error's screenshot



      I tried to re-install the Mendeley plug-in but I still get the same error.



      How can I solve this?



      Any help would be much appreciated.







      microsoft-word plugins mendeley






      share|improve this question













      share|improve this question











      share|improve this question




      share|improve this question










      asked Jan 18 at 13:57









      10001110001000111000

      82




      82






















          1 Answer
          1






          active

          oldest

          votes


















          1














          I found that the second solution here has worked for me on macos Mojave.




          1. Ignore the initial error message and click on the References tab.

          2. This should bring up a second error message about Visual Basic for Applications, click on Debug.

          3. On the left-hand menu click MacIpcClient

          4. Find and Replace all within the file which opens: replace "libc.dylib" with "/usr/lib/libc.dylib"

          5. Save (floppy disk icon in the top left)

          6. Restart Word.






          share|improve this answer
























          • hi, please have a look if you can superuser.com/questions/1404812/…

            – 1000111000
            Feb 12 at 11:42











          • I seem to have the same version of Word, Mendeley and macOS as you and this worked for me. Maybe one of the other solutions at answers.microsoft.com/en-us/msoffice/forum/all/… can help? However, Mendeley are aware of the issue and working on a fix: service.elsevier.com/app/answers/detail/a_id/28441/supporthub/…

            – ovid
            Feb 12 at 15:03













          • Did perhaps this work for you when you were on Mojave macOS 10.14.2 but recently you updated to 10.14.3? Because in response to your question I checked and found I had to reapply the above fix, and last night I updated from 10.14.2 to 10.14.3. So for me it still works, I just had to do it again, as I suspect Word somehow reverted to the default settings during the OS update.

            – ovid
            Feb 12 at 15:18











          • Thanks I am currently downgrading to High Sierra...

            – 1000111000
            Feb 12 at 15:37











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          1 Answer
          1






          active

          oldest

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          1 Answer
          1






          active

          oldest

          votes









          active

          oldest

          votes






          active

          oldest

          votes









          1














          I found that the second solution here has worked for me on macos Mojave.




          1. Ignore the initial error message and click on the References tab.

          2. This should bring up a second error message about Visual Basic for Applications, click on Debug.

          3. On the left-hand menu click MacIpcClient

          4. Find and Replace all within the file which opens: replace "libc.dylib" with "/usr/lib/libc.dylib"

          5. Save (floppy disk icon in the top left)

          6. Restart Word.






          share|improve this answer
























          • hi, please have a look if you can superuser.com/questions/1404812/…

            – 1000111000
            Feb 12 at 11:42











          • I seem to have the same version of Word, Mendeley and macOS as you and this worked for me. Maybe one of the other solutions at answers.microsoft.com/en-us/msoffice/forum/all/… can help? However, Mendeley are aware of the issue and working on a fix: service.elsevier.com/app/answers/detail/a_id/28441/supporthub/…

            – ovid
            Feb 12 at 15:03













          • Did perhaps this work for you when you were on Mojave macOS 10.14.2 but recently you updated to 10.14.3? Because in response to your question I checked and found I had to reapply the above fix, and last night I updated from 10.14.2 to 10.14.3. So for me it still works, I just had to do it again, as I suspect Word somehow reverted to the default settings during the OS update.

            – ovid
            Feb 12 at 15:18











          • Thanks I am currently downgrading to High Sierra...

            – 1000111000
            Feb 12 at 15:37
















          1














          I found that the second solution here has worked for me on macos Mojave.




          1. Ignore the initial error message and click on the References tab.

          2. This should bring up a second error message about Visual Basic for Applications, click on Debug.

          3. On the left-hand menu click MacIpcClient

          4. Find and Replace all within the file which opens: replace "libc.dylib" with "/usr/lib/libc.dylib"

          5. Save (floppy disk icon in the top left)

          6. Restart Word.






          share|improve this answer
























          • hi, please have a look if you can superuser.com/questions/1404812/…

            – 1000111000
            Feb 12 at 11:42











          • I seem to have the same version of Word, Mendeley and macOS as you and this worked for me. Maybe one of the other solutions at answers.microsoft.com/en-us/msoffice/forum/all/… can help? However, Mendeley are aware of the issue and working on a fix: service.elsevier.com/app/answers/detail/a_id/28441/supporthub/…

            – ovid
            Feb 12 at 15:03













          • Did perhaps this work for you when you were on Mojave macOS 10.14.2 but recently you updated to 10.14.3? Because in response to your question I checked and found I had to reapply the above fix, and last night I updated from 10.14.2 to 10.14.3. So for me it still works, I just had to do it again, as I suspect Word somehow reverted to the default settings during the OS update.

            – ovid
            Feb 12 at 15:18











          • Thanks I am currently downgrading to High Sierra...

            – 1000111000
            Feb 12 at 15:37














          1












          1








          1







          I found that the second solution here has worked for me on macos Mojave.




          1. Ignore the initial error message and click on the References tab.

          2. This should bring up a second error message about Visual Basic for Applications, click on Debug.

          3. On the left-hand menu click MacIpcClient

          4. Find and Replace all within the file which opens: replace "libc.dylib" with "/usr/lib/libc.dylib"

          5. Save (floppy disk icon in the top left)

          6. Restart Word.






          share|improve this answer













          I found that the second solution here has worked for me on macos Mojave.




          1. Ignore the initial error message and click on the References tab.

          2. This should bring up a second error message about Visual Basic for Applications, click on Debug.

          3. On the left-hand menu click MacIpcClient

          4. Find and Replace all within the file which opens: replace "libc.dylib" with "/usr/lib/libc.dylib"

          5. Save (floppy disk icon in the top left)

          6. Restart Word.







          share|improve this answer












          share|improve this answer



          share|improve this answer










          answered Jan 21 at 9:52









          ovidovid

          363




          363













          • hi, please have a look if you can superuser.com/questions/1404812/…

            – 1000111000
            Feb 12 at 11:42











          • I seem to have the same version of Word, Mendeley and macOS as you and this worked for me. Maybe one of the other solutions at answers.microsoft.com/en-us/msoffice/forum/all/… can help? However, Mendeley are aware of the issue and working on a fix: service.elsevier.com/app/answers/detail/a_id/28441/supporthub/…

            – ovid
            Feb 12 at 15:03













          • Did perhaps this work for you when you were on Mojave macOS 10.14.2 but recently you updated to 10.14.3? Because in response to your question I checked and found I had to reapply the above fix, and last night I updated from 10.14.2 to 10.14.3. So for me it still works, I just had to do it again, as I suspect Word somehow reverted to the default settings during the OS update.

            – ovid
            Feb 12 at 15:18











          • Thanks I am currently downgrading to High Sierra...

            – 1000111000
            Feb 12 at 15:37



















          • hi, please have a look if you can superuser.com/questions/1404812/…

            – 1000111000
            Feb 12 at 11:42











          • I seem to have the same version of Word, Mendeley and macOS as you and this worked for me. Maybe one of the other solutions at answers.microsoft.com/en-us/msoffice/forum/all/… can help? However, Mendeley are aware of the issue and working on a fix: service.elsevier.com/app/answers/detail/a_id/28441/supporthub/…

            – ovid
            Feb 12 at 15:03













          • Did perhaps this work for you when you were on Mojave macOS 10.14.2 but recently you updated to 10.14.3? Because in response to your question I checked and found I had to reapply the above fix, and last night I updated from 10.14.2 to 10.14.3. So for me it still works, I just had to do it again, as I suspect Word somehow reverted to the default settings during the OS update.

            – ovid
            Feb 12 at 15:18











          • Thanks I am currently downgrading to High Sierra...

            – 1000111000
            Feb 12 at 15:37

















          hi, please have a look if you can superuser.com/questions/1404812/…

          – 1000111000
          Feb 12 at 11:42





          hi, please have a look if you can superuser.com/questions/1404812/…

          – 1000111000
          Feb 12 at 11:42













          I seem to have the same version of Word, Mendeley and macOS as you and this worked for me. Maybe one of the other solutions at answers.microsoft.com/en-us/msoffice/forum/all/… can help? However, Mendeley are aware of the issue and working on a fix: service.elsevier.com/app/answers/detail/a_id/28441/supporthub/…

          – ovid
          Feb 12 at 15:03







          I seem to have the same version of Word, Mendeley and macOS as you and this worked for me. Maybe one of the other solutions at answers.microsoft.com/en-us/msoffice/forum/all/… can help? However, Mendeley are aware of the issue and working on a fix: service.elsevier.com/app/answers/detail/a_id/28441/supporthub/…

          – ovid
          Feb 12 at 15:03















          Did perhaps this work for you when you were on Mojave macOS 10.14.2 but recently you updated to 10.14.3? Because in response to your question I checked and found I had to reapply the above fix, and last night I updated from 10.14.2 to 10.14.3. So for me it still works, I just had to do it again, as I suspect Word somehow reverted to the default settings during the OS update.

          – ovid
          Feb 12 at 15:18





          Did perhaps this work for you when you were on Mojave macOS 10.14.2 but recently you updated to 10.14.3? Because in response to your question I checked and found I had to reapply the above fix, and last night I updated from 10.14.2 to 10.14.3. So for me it still works, I just had to do it again, as I suspect Word somehow reverted to the default settings during the OS update.

          – ovid
          Feb 12 at 15:18













          Thanks I am currently downgrading to High Sierra...

          – 1000111000
          Feb 12 at 15:37





          Thanks I am currently downgrading to High Sierra...

          – 1000111000
          Feb 12 at 15:37


















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