Windows 10 after 1809 update users have “Allow remote assistance connections to this computer” grayed out
So I ran 1809 update to couple of PC's with WSUS.
After the update we couldn't connect with remote assistance (We have an ongoing issue with one software that needs Admin password after such upgrades).
gpupdate /force
GPO has Enabled "Configure Offer Remote Assistance"
reg add "HKLMSystemCurrentControlSetControlRemote Assistance" /v fAllowToGetHelp /t REG_DWORD /d 1 /f
it is set to 1. Still unchecked and grayed out.
netsh advfirewall firewall set rule group="remote assistance" new enable=Yes
Did not help
Tried restarting.
reg add "HKLMSOFTWAREPoliciesMicrosoftWindows NTTerminal Services" /v fAllowToGetHelp /t REG_DWORD /d 1 /f
adds the check in the allow remote assistance checkbox, but still doesn't work
Any idea what could have been changed?
Discovered that you still can Remote Assist if you run Remote Assistance as Domain Admin.
windows windows-10 remote-assistance
asked Jan 16 at 9:39
Kaspars RozentalsKaspars Rozentals
65
add a comment |
So I ran 1809 update to couple of PC's with WSUS.
After the update we couldn't connect with remote assistance (We have an ongoing issue with one software that needs Admin password after such upgrades).
gpupdate /force
GPO has Enabled "Configure Offer Remote Assistance"
reg add "HKLMSystemCurrentControlSetControlRemote Assistance" /v fAllowToGetHelp /t REG_DWORD /d 1 /f
it is set to 1. Still unchecked and grayed out.
netsh advfirewall firewall set rule group="remote assistance" new enable=Yes
Did not help
Tried restarting.
reg add "HKLMSOFTWAREPoliciesMicrosoftWindows NTTerminal Services" /v fAllowToGetHelp /t REG_DWORD /d 1 /f
adds the check in the allow remote assistance checkbox, but still doesn't work
Any idea what could have been changed?
Discovered that you still can Remote Assist if you run Remote Assistance as Domain Admin.
windows windows-10 remote-assistance
asked Jan 16 at 9:39
Kaspars RozentalsKaspars Rozentals
65
add a comment |
So I ran 1809 update to couple of PC's with WSUS.
After the update we couldn't connect with remote assistance (We have an ongoing issue with one software that needs Admin password after such upgrades).
gpupdate /force
GPO has Enabled "Configure Offer Remote Assistance"
reg add "HKLMSystemCurrentControlSetControlRemote Assistance" /v fAllowToGetHelp /t REG_DWORD /d 1 /f
it is set to 1. Still unchecked and grayed out.
netsh advfirewall firewall set rule group="remote assistance" new enable=Yes
Did not help
Tried restarting.
reg add "HKLMSOFTWAREPoliciesMicrosoftWindows NTTerminal Services" /v fAllowToGetHelp /t REG_DWORD /d 1 /f
adds the check in the allow remote assistance checkbox, but still doesn't work
Any idea what could have been changed?
Discovered that you still can Remote Assist if you run Remote Assistance as Domain Admin.
windows windows-10 remote-assistance
asked Jan 16 at 9:39
Kaspars RozentalsKaspars Rozentals
65
So I ran 1809 update to couple of PC's with WSUS.
After the update we couldn't connect with remote assistance (We have an ongoing issue with one software that needs Admin password after such upgrades).
gpupdate /force
GPO has Enabled "Configure Offer Remote Assistance"
reg add "HKLMSystemCurrentControlSetControlRemote Assistance" /v fAllowToGetHelp /t REG_DWORD /d 1 /f
it is set to 1. Still unchecked and grayed out.
netsh advfirewall firewall set rule group="remote assistance" new enable=Yes
Did not help
Tried restarting.
reg add "HKLMSOFTWAREPoliciesMicrosoftWindows NTTerminal Services" /v fAllowToGetHelp /t REG_DWORD /d 1 /f
adds the check in the allow remote assistance checkbox, but still doesn't work
Any idea what could have been changed?
Discovered that you still can Remote Assist if you run Remote Assistance as Domain Admin.
windows windows-10 remote-assistance
windows windows-10 remote-assistance
asked Jan 16 at 9:39
Kaspars RozentalsKaspars Rozentals
65
asked Jan 16 at 9:39
Kaspars RozentalsKaspars Rozentals
65
edited Jan 16 at 10:58
Kaspars Rozentals
asked Jan 16 at 9:39
Kaspars RozentalsKaspars Rozentals
65
asked Jan 16 at 9:39
Kaspars RozentalsKaspars Rozentals
65
asked Jan 16 at 9:39
Kaspars RozentalsKaspars Rozentals
65
65
add a comment |
add a comment |
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