Processor speed limited at 0.4 GHz





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I have an 8th generation Core i5 processor, and it always worked great until these last two days where it doesn't go over 0.4 GHz. I've updated the chipset drivers, removed Intel thermal management, installed it again, ran Intel CPU testing (everything passed), ran stress tests with other tools, tried ThrottleStop, changed advanced power options, created my own profiles, checked the battery (it's working as usual), and tried it plugged in.



I'm kind of desperate for options at this point. Even the fans are not spinning while the CPU temperature doesn't go over 60 degrees Celsius even on stress tests. Any suggestions?



Screenshot from OpenHardwareMonitor:



Screenshot










share|improve this question




















  • 11





    I would recommend you try booting Ubuntu or similar from a USB drive to see if you get the same behaviour. It's possible that a Windows update or something has caused the problem

    – James P
    Apr 2 at 8:27






  • 5





    I had this problem with my wife's laptop. Fix that I found was to completely power down the system - pull the cmos battery, etc. Then hold down the power button for a solid minute so that everything discharges as far as possible. Not posting this as an answer because it's really just a shot in the dark. if you try this and it works feel free to ping me to post as an answer or to post it yourself, idk.

    – Adonalsium
    Apr 2 at 12:56








  • 11





    Googling "i5-8250u 400mhz" turns up other folks reporting a similar issue.

    – Nat
    Apr 2 at 13:13








  • 3





    @Adonalsium unfortunately, many laptops have the CMOS battery soldered to the board these days :( On the bright side, a UEFI reset may help.

    – Baldrickk
    Apr 2 at 13:57






  • 2





    You may wish to try an application that allows you to manually control fan speed, such as SpeedFan or NoteBook FanControl - if you can set the fan to 100% and it never makes a sound, that is a close indication the fan is malfunctioning. As a poor man's alternative, try running a simple game of at least opening a few browser windows with youtube videos playing and wait for the temps to rise and the fan to kick on. If neither happens, again that's a huge tip that the fan or related sensors/wires have malfunctioned - especially if you get the same behavior with a Linux Live USB boot

    – BrianH
    Apr 2 at 19:18


















22















I have an 8th generation Core i5 processor, and it always worked great until these last two days where it doesn't go over 0.4 GHz. I've updated the chipset drivers, removed Intel thermal management, installed it again, ran Intel CPU testing (everything passed), ran stress tests with other tools, tried ThrottleStop, changed advanced power options, created my own profiles, checked the battery (it's working as usual), and tried it plugged in.



I'm kind of desperate for options at this point. Even the fans are not spinning while the CPU temperature doesn't go over 60 degrees Celsius even on stress tests. Any suggestions?



Screenshot from OpenHardwareMonitor:



Screenshot










share|improve this question




















  • 11





    I would recommend you try booting Ubuntu or similar from a USB drive to see if you get the same behaviour. It's possible that a Windows update or something has caused the problem

    – James P
    Apr 2 at 8:27






  • 5





    I had this problem with my wife's laptop. Fix that I found was to completely power down the system - pull the cmos battery, etc. Then hold down the power button for a solid minute so that everything discharges as far as possible. Not posting this as an answer because it's really just a shot in the dark. if you try this and it works feel free to ping me to post as an answer or to post it yourself, idk.

    – Adonalsium
    Apr 2 at 12:56








  • 11





    Googling "i5-8250u 400mhz" turns up other folks reporting a similar issue.

    – Nat
    Apr 2 at 13:13








  • 3





    @Adonalsium unfortunately, many laptops have the CMOS battery soldered to the board these days :( On the bright side, a UEFI reset may help.

    – Baldrickk
    Apr 2 at 13:57






  • 2





    You may wish to try an application that allows you to manually control fan speed, such as SpeedFan or NoteBook FanControl - if you can set the fan to 100% and it never makes a sound, that is a close indication the fan is malfunctioning. As a poor man's alternative, try running a simple game of at least opening a few browser windows with youtube videos playing and wait for the temps to rise and the fan to kick on. If neither happens, again that's a huge tip that the fan or related sensors/wires have malfunctioned - especially if you get the same behavior with a Linux Live USB boot

    – BrianH
    Apr 2 at 19:18














22












22








22


5






I have an 8th generation Core i5 processor, and it always worked great until these last two days where it doesn't go over 0.4 GHz. I've updated the chipset drivers, removed Intel thermal management, installed it again, ran Intel CPU testing (everything passed), ran stress tests with other tools, tried ThrottleStop, changed advanced power options, created my own profiles, checked the battery (it's working as usual), and tried it plugged in.



I'm kind of desperate for options at this point. Even the fans are not spinning while the CPU temperature doesn't go over 60 degrees Celsius even on stress tests. Any suggestions?



Screenshot from OpenHardwareMonitor:



Screenshot










share|improve this question
















I have an 8th generation Core i5 processor, and it always worked great until these last two days where it doesn't go over 0.4 GHz. I've updated the chipset drivers, removed Intel thermal management, installed it again, ran Intel CPU testing (everything passed), ran stress tests with other tools, tried ThrottleStop, changed advanced power options, created my own profiles, checked the battery (it's working as usual), and tried it plugged in.



I'm kind of desperate for options at this point. Even the fans are not spinning while the CPU temperature doesn't go over 60 degrees Celsius even on stress tests. Any suggestions?



Screenshot from OpenHardwareMonitor:



Screenshot







laptop cpu






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Apr 3 at 11:52









Peter Mortensen

8,415166185




8,415166185










asked Apr 2 at 8:02









Hey'YoussefHey'Youssef

11114




11114








  • 11





    I would recommend you try booting Ubuntu or similar from a USB drive to see if you get the same behaviour. It's possible that a Windows update or something has caused the problem

    – James P
    Apr 2 at 8:27






  • 5





    I had this problem with my wife's laptop. Fix that I found was to completely power down the system - pull the cmos battery, etc. Then hold down the power button for a solid minute so that everything discharges as far as possible. Not posting this as an answer because it's really just a shot in the dark. if you try this and it works feel free to ping me to post as an answer or to post it yourself, idk.

    – Adonalsium
    Apr 2 at 12:56








  • 11





    Googling "i5-8250u 400mhz" turns up other folks reporting a similar issue.

    – Nat
    Apr 2 at 13:13








  • 3





    @Adonalsium unfortunately, many laptops have the CMOS battery soldered to the board these days :( On the bright side, a UEFI reset may help.

    – Baldrickk
    Apr 2 at 13:57






  • 2





    You may wish to try an application that allows you to manually control fan speed, such as SpeedFan or NoteBook FanControl - if you can set the fan to 100% and it never makes a sound, that is a close indication the fan is malfunctioning. As a poor man's alternative, try running a simple game of at least opening a few browser windows with youtube videos playing and wait for the temps to rise and the fan to kick on. If neither happens, again that's a huge tip that the fan or related sensors/wires have malfunctioned - especially if you get the same behavior with a Linux Live USB boot

    – BrianH
    Apr 2 at 19:18














  • 11





    I would recommend you try booting Ubuntu or similar from a USB drive to see if you get the same behaviour. It's possible that a Windows update or something has caused the problem

    – James P
    Apr 2 at 8:27






  • 5





    I had this problem with my wife's laptop. Fix that I found was to completely power down the system - pull the cmos battery, etc. Then hold down the power button for a solid minute so that everything discharges as far as possible. Not posting this as an answer because it's really just a shot in the dark. if you try this and it works feel free to ping me to post as an answer or to post it yourself, idk.

    – Adonalsium
    Apr 2 at 12:56








  • 11





    Googling "i5-8250u 400mhz" turns up other folks reporting a similar issue.

    – Nat
    Apr 2 at 13:13








  • 3





    @Adonalsium unfortunately, many laptops have the CMOS battery soldered to the board these days :( On the bright side, a UEFI reset may help.

    – Baldrickk
    Apr 2 at 13:57






  • 2





    You may wish to try an application that allows you to manually control fan speed, such as SpeedFan or NoteBook FanControl - if you can set the fan to 100% and it never makes a sound, that is a close indication the fan is malfunctioning. As a poor man's alternative, try running a simple game of at least opening a few browser windows with youtube videos playing and wait for the temps to rise and the fan to kick on. If neither happens, again that's a huge tip that the fan or related sensors/wires have malfunctioned - especially if you get the same behavior with a Linux Live USB boot

    – BrianH
    Apr 2 at 19:18








11




11





I would recommend you try booting Ubuntu or similar from a USB drive to see if you get the same behaviour. It's possible that a Windows update or something has caused the problem

– James P
Apr 2 at 8:27





I would recommend you try booting Ubuntu or similar from a USB drive to see if you get the same behaviour. It's possible that a Windows update or something has caused the problem

– James P
Apr 2 at 8:27




5




5





I had this problem with my wife's laptop. Fix that I found was to completely power down the system - pull the cmos battery, etc. Then hold down the power button for a solid minute so that everything discharges as far as possible. Not posting this as an answer because it's really just a shot in the dark. if you try this and it works feel free to ping me to post as an answer or to post it yourself, idk.

– Adonalsium
Apr 2 at 12:56







I had this problem with my wife's laptop. Fix that I found was to completely power down the system - pull the cmos battery, etc. Then hold down the power button for a solid minute so that everything discharges as far as possible. Not posting this as an answer because it's really just a shot in the dark. if you try this and it works feel free to ping me to post as an answer or to post it yourself, idk.

– Adonalsium
Apr 2 at 12:56






11




11





Googling "i5-8250u 400mhz" turns up other folks reporting a similar issue.

– Nat
Apr 2 at 13:13







Googling "i5-8250u 400mhz" turns up other folks reporting a similar issue.

– Nat
Apr 2 at 13:13






3




3





@Adonalsium unfortunately, many laptops have the CMOS battery soldered to the board these days :( On the bright side, a UEFI reset may help.

– Baldrickk
Apr 2 at 13:57





@Adonalsium unfortunately, many laptops have the CMOS battery soldered to the board these days :( On the bright side, a UEFI reset may help.

– Baldrickk
Apr 2 at 13:57




2




2





You may wish to try an application that allows you to manually control fan speed, such as SpeedFan or NoteBook FanControl - if you can set the fan to 100% and it never makes a sound, that is a close indication the fan is malfunctioning. As a poor man's alternative, try running a simple game of at least opening a few browser windows with youtube videos playing and wait for the temps to rise and the fan to kick on. If neither happens, again that's a huge tip that the fan or related sensors/wires have malfunctioned - especially if you get the same behavior with a Linux Live USB boot

– BrianH
Apr 2 at 19:18





You may wish to try an application that allows you to manually control fan speed, such as SpeedFan or NoteBook FanControl - if you can set the fan to 100% and it never makes a sound, that is a close indication the fan is malfunctioning. As a poor man's alternative, try running a simple game of at least opening a few browser windows with youtube videos playing and wait for the temps to rise and the fan to kick on. If neither happens, again that's a huge tip that the fan or related sensors/wires have malfunctioned - especially if you get the same behavior with a Linux Live USB boot

– BrianH
Apr 2 at 19:18










5 Answers
5






active

oldest

votes


















36














I suggest you check your CPU fan: maybe it died and the chipset is smart enough to detect it and throttle down the CPU, but not smart enough to tell you what the problem is.






share|improve this answer



















  • 5





    Yes, if your BIOS detects a problem with the CPU fan, it will throttle you down to protect itself. The question here is, is the fan not spinning because it is not necessary, or is the speed reduced so much because the fan is not spinning? You can also try to reset the BIOS to its defaults.

    – LPChip
    Apr 2 at 8:36






  • 18





    @Hey'Youssef On most computers, the fan always starts for a short time after a cold reset. Does your fan ever spin?

    – Dmitry Grigoryev
    Apr 2 at 11:35






  • 4





    @Sean According to the Intel website that CPU has a TDP of 10W when running at 800Mhz. According to this calculator you only need a 0.5x4x4 inch heatsink to keep it under 60C without a fan, given favorable room temperature and airflow (I used 23C ambient, and Rv=500, then converted to inches). OP's CPU is throttled to 400Mhz so it is potentially generating even less heat than that.

    – SamYonnou
    Apr 2 at 17:17








  • 12





    @SamYonnou Yes, OP's CPU is also 52C idle at 400MHz - that's pretty telling of a thermal issue.

    – J...
    Apr 2 at 19:02






  • 4





    This is the correct answer, the CPU is being thermally throttled, likely the only reason it’s not overheating is due to the fact there is minimal other cooling in the device. You also have a processor designed to work with very little cooling.

    – Ramhound
    Apr 3 at 12:15



















2














If you have recently changed power adapter, it might not be providing enough power for the CPU to ramp up, which could cause the throttling you're experiencing.



That was at least the case for me last time I experienced these symptoms.






share|improve this answer



















  • 2





    checked the battery (it's working as usual), tried it plugged in If the battery is charged (can charge even with a weak power supply if off) then there should be plenty of power.

    – Baldrickk
    Apr 3 at 7:07











  • Due to a snafu at work, some people got the wrong power adapter. Their laptops were fine on battery, but ground to a halt when the adapter was plugged in.

    – minnmass
    Apr 3 at 18:26



















1














I experienced this a few months ago on an older Dell laptop. Tried a new power adapter, updated BIOS, drivers, Windows, etc.



Try taking out the battery and boot it with just the power adapter. This is assuming it is a laptop since it's a U series CPU. A bad battery will also cause the ridiculous throttling. The battery can be bad even if the machine doesn't report it as such.






share|improve this answer































    0














    Try updating your BIOS / firmware. I had a similar problem with an Acer Spin 15: The CPU ran at 0.8 GHz, which was the slowest speed it could run at.



    The issue coincided with one of the big Windows 10 updates which made changes to power management. A firmware update was required to allow Windows to scale the CPU speed.






    share|improve this answer





















    • 2





      This isn’t really an answer. It’s helpful, but it should be a comment.

      – JakeGould
      Apr 2 at 23:31



















    0














    Some laptops have a quiet mode feature. It tries to reduce how much heat your computer produces and disables fans. On some laptopts it's controlled using the keyboard. It's easy to accidentally enable if it's one of the function keys alongside volume control, screen brightness, keyboard backlight, etc.



    If it's not controlled by the keyboard then it's possible that it's a BIOS setting.



    Your CPU is capable of running at variable clock speeds. The frequency is usually some multiple of 400 MHz or 800 MHz on consumer Intel machines. This mode locks the clock speed to its minimum value. It is supposed to make the computer draw less current and thus run cooler. (Of course with the fans disabled it won't stay very cool.)



    I'm not sure if the setting can be disabled by software. From my experience with this issue on Windows 7/8 the only way I could disable it was using the keyboard.



    You should also restore other power settings to their default values after toggling "quiet" or "fan-less" mode. There are power settings in Windows that will similarly throttle CPU speed to reduce power consumption. (Such as the "system cooling policy", which can be set to either active cooling (fans) or passive cooling (throttling). I think in active cooling mode both fans and throttling are used but throttling is only enabled if your computer runs hot even with fans active.)



    You can see similar throttling (normally temporary) if your fans are broken or don't work well. Assuming the clock speed is stuck at one frequency (even immediately after booting when the computer is still cold) and that the CPU temperature sensors seem to work, then it's probably because quiet mode is enabled.






    share|improve this answer





















    • 1





      IMO 400 MHz is way too low even for the quiet mode.My i5 laptop only starts the fan if the CPU has been running @1.6GHz or more for a while.

      – Dmitry Grigoryev
      Apr 3 at 9:48











    • 400 mHz is 400 millihertz, 0.4 Hz. That is extremely slow. Babbage's machine might have been able to compete with that. 400 MHz (400 megahertz) is more likely.

      – Peter Mortensen
      Apr 3 at 12:04














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    5 Answers
    5






    active

    oldest

    votes








    5 Answers
    5






    active

    oldest

    votes









    active

    oldest

    votes






    active

    oldest

    votes









    36














    I suggest you check your CPU fan: maybe it died and the chipset is smart enough to detect it and throttle down the CPU, but not smart enough to tell you what the problem is.






    share|improve this answer



















    • 5





      Yes, if your BIOS detects a problem with the CPU fan, it will throttle you down to protect itself. The question here is, is the fan not spinning because it is not necessary, or is the speed reduced so much because the fan is not spinning? You can also try to reset the BIOS to its defaults.

      – LPChip
      Apr 2 at 8:36






    • 18





      @Hey'Youssef On most computers, the fan always starts for a short time after a cold reset. Does your fan ever spin?

      – Dmitry Grigoryev
      Apr 2 at 11:35






    • 4





      @Sean According to the Intel website that CPU has a TDP of 10W when running at 800Mhz. According to this calculator you only need a 0.5x4x4 inch heatsink to keep it under 60C without a fan, given favorable room temperature and airflow (I used 23C ambient, and Rv=500, then converted to inches). OP's CPU is throttled to 400Mhz so it is potentially generating even less heat than that.

      – SamYonnou
      Apr 2 at 17:17








    • 12





      @SamYonnou Yes, OP's CPU is also 52C idle at 400MHz - that's pretty telling of a thermal issue.

      – J...
      Apr 2 at 19:02






    • 4





      This is the correct answer, the CPU is being thermally throttled, likely the only reason it’s not overheating is due to the fact there is minimal other cooling in the device. You also have a processor designed to work with very little cooling.

      – Ramhound
      Apr 3 at 12:15
















    36














    I suggest you check your CPU fan: maybe it died and the chipset is smart enough to detect it and throttle down the CPU, but not smart enough to tell you what the problem is.






    share|improve this answer



















    • 5





      Yes, if your BIOS detects a problem with the CPU fan, it will throttle you down to protect itself. The question here is, is the fan not spinning because it is not necessary, or is the speed reduced so much because the fan is not spinning? You can also try to reset the BIOS to its defaults.

      – LPChip
      Apr 2 at 8:36






    • 18





      @Hey'Youssef On most computers, the fan always starts for a short time after a cold reset. Does your fan ever spin?

      – Dmitry Grigoryev
      Apr 2 at 11:35






    • 4





      @Sean According to the Intel website that CPU has a TDP of 10W when running at 800Mhz. According to this calculator you only need a 0.5x4x4 inch heatsink to keep it under 60C without a fan, given favorable room temperature and airflow (I used 23C ambient, and Rv=500, then converted to inches). OP's CPU is throttled to 400Mhz so it is potentially generating even less heat than that.

      – SamYonnou
      Apr 2 at 17:17








    • 12





      @SamYonnou Yes, OP's CPU is also 52C idle at 400MHz - that's pretty telling of a thermal issue.

      – J...
      Apr 2 at 19:02






    • 4





      This is the correct answer, the CPU is being thermally throttled, likely the only reason it’s not overheating is due to the fact there is minimal other cooling in the device. You also have a processor designed to work with very little cooling.

      – Ramhound
      Apr 3 at 12:15














    36












    36








    36







    I suggest you check your CPU fan: maybe it died and the chipset is smart enough to detect it and throttle down the CPU, but not smart enough to tell you what the problem is.






    share|improve this answer













    I suggest you check your CPU fan: maybe it died and the chipset is smart enough to detect it and throttle down the CPU, but not smart enough to tell you what the problem is.







    share|improve this answer












    share|improve this answer



    share|improve this answer










    answered Apr 2 at 8:07









    Dmitry GrigoryevDmitry Grigoryev

    6,29312360




    6,29312360








    • 5





      Yes, if your BIOS detects a problem with the CPU fan, it will throttle you down to protect itself. The question here is, is the fan not spinning because it is not necessary, or is the speed reduced so much because the fan is not spinning? You can also try to reset the BIOS to its defaults.

      – LPChip
      Apr 2 at 8:36






    • 18





      @Hey'Youssef On most computers, the fan always starts for a short time after a cold reset. Does your fan ever spin?

      – Dmitry Grigoryev
      Apr 2 at 11:35






    • 4





      @Sean According to the Intel website that CPU has a TDP of 10W when running at 800Mhz. According to this calculator you only need a 0.5x4x4 inch heatsink to keep it under 60C without a fan, given favorable room temperature and airflow (I used 23C ambient, and Rv=500, then converted to inches). OP's CPU is throttled to 400Mhz so it is potentially generating even less heat than that.

      – SamYonnou
      Apr 2 at 17:17








    • 12





      @SamYonnou Yes, OP's CPU is also 52C idle at 400MHz - that's pretty telling of a thermal issue.

      – J...
      Apr 2 at 19:02






    • 4





      This is the correct answer, the CPU is being thermally throttled, likely the only reason it’s not overheating is due to the fact there is minimal other cooling in the device. You also have a processor designed to work with very little cooling.

      – Ramhound
      Apr 3 at 12:15














    • 5





      Yes, if your BIOS detects a problem with the CPU fan, it will throttle you down to protect itself. The question here is, is the fan not spinning because it is not necessary, or is the speed reduced so much because the fan is not spinning? You can also try to reset the BIOS to its defaults.

      – LPChip
      Apr 2 at 8:36






    • 18





      @Hey'Youssef On most computers, the fan always starts for a short time after a cold reset. Does your fan ever spin?

      – Dmitry Grigoryev
      Apr 2 at 11:35






    • 4





      @Sean According to the Intel website that CPU has a TDP of 10W when running at 800Mhz. According to this calculator you only need a 0.5x4x4 inch heatsink to keep it under 60C without a fan, given favorable room temperature and airflow (I used 23C ambient, and Rv=500, then converted to inches). OP's CPU is throttled to 400Mhz so it is potentially generating even less heat than that.

      – SamYonnou
      Apr 2 at 17:17








    • 12





      @SamYonnou Yes, OP's CPU is also 52C idle at 400MHz - that's pretty telling of a thermal issue.

      – J...
      Apr 2 at 19:02






    • 4





      This is the correct answer, the CPU is being thermally throttled, likely the only reason it’s not overheating is due to the fact there is minimal other cooling in the device. You also have a processor designed to work with very little cooling.

      – Ramhound
      Apr 3 at 12:15








    5




    5





    Yes, if your BIOS detects a problem with the CPU fan, it will throttle you down to protect itself. The question here is, is the fan not spinning because it is not necessary, or is the speed reduced so much because the fan is not spinning? You can also try to reset the BIOS to its defaults.

    – LPChip
    Apr 2 at 8:36





    Yes, if your BIOS detects a problem with the CPU fan, it will throttle you down to protect itself. The question here is, is the fan not spinning because it is not necessary, or is the speed reduced so much because the fan is not spinning? You can also try to reset the BIOS to its defaults.

    – LPChip
    Apr 2 at 8:36




    18




    18





    @Hey'Youssef On most computers, the fan always starts for a short time after a cold reset. Does your fan ever spin?

    – Dmitry Grigoryev
    Apr 2 at 11:35





    @Hey'Youssef On most computers, the fan always starts for a short time after a cold reset. Does your fan ever spin?

    – Dmitry Grigoryev
    Apr 2 at 11:35




    4




    4





    @Sean According to the Intel website that CPU has a TDP of 10W when running at 800Mhz. According to this calculator you only need a 0.5x4x4 inch heatsink to keep it under 60C without a fan, given favorable room temperature and airflow (I used 23C ambient, and Rv=500, then converted to inches). OP's CPU is throttled to 400Mhz so it is potentially generating even less heat than that.

    – SamYonnou
    Apr 2 at 17:17







    @Sean According to the Intel website that CPU has a TDP of 10W when running at 800Mhz. According to this calculator you only need a 0.5x4x4 inch heatsink to keep it under 60C without a fan, given favorable room temperature and airflow (I used 23C ambient, and Rv=500, then converted to inches). OP's CPU is throttled to 400Mhz so it is potentially generating even less heat than that.

    – SamYonnou
    Apr 2 at 17:17






    12




    12





    @SamYonnou Yes, OP's CPU is also 52C idle at 400MHz - that's pretty telling of a thermal issue.

    – J...
    Apr 2 at 19:02





    @SamYonnou Yes, OP's CPU is also 52C idle at 400MHz - that's pretty telling of a thermal issue.

    – J...
    Apr 2 at 19:02




    4




    4





    This is the correct answer, the CPU is being thermally throttled, likely the only reason it’s not overheating is due to the fact there is minimal other cooling in the device. You also have a processor designed to work with very little cooling.

    – Ramhound
    Apr 3 at 12:15





    This is the correct answer, the CPU is being thermally throttled, likely the only reason it’s not overheating is due to the fact there is minimal other cooling in the device. You also have a processor designed to work with very little cooling.

    – Ramhound
    Apr 3 at 12:15













    2














    If you have recently changed power adapter, it might not be providing enough power for the CPU to ramp up, which could cause the throttling you're experiencing.



    That was at least the case for me last time I experienced these symptoms.






    share|improve this answer



















    • 2





      checked the battery (it's working as usual), tried it plugged in If the battery is charged (can charge even with a weak power supply if off) then there should be plenty of power.

      – Baldrickk
      Apr 3 at 7:07











    • Due to a snafu at work, some people got the wrong power adapter. Their laptops were fine on battery, but ground to a halt when the adapter was plugged in.

      – minnmass
      Apr 3 at 18:26
















    2














    If you have recently changed power adapter, it might not be providing enough power for the CPU to ramp up, which could cause the throttling you're experiencing.



    That was at least the case for me last time I experienced these symptoms.






    share|improve this answer



















    • 2





      checked the battery (it's working as usual), tried it plugged in If the battery is charged (can charge even with a weak power supply if off) then there should be plenty of power.

      – Baldrickk
      Apr 3 at 7:07











    • Due to a snafu at work, some people got the wrong power adapter. Their laptops were fine on battery, but ground to a halt when the adapter was plugged in.

      – minnmass
      Apr 3 at 18:26














    2












    2








    2







    If you have recently changed power adapter, it might not be providing enough power for the CPU to ramp up, which could cause the throttling you're experiencing.



    That was at least the case for me last time I experienced these symptoms.






    share|improve this answer













    If you have recently changed power adapter, it might not be providing enough power for the CPU to ramp up, which could cause the throttling you're experiencing.



    That was at least the case for me last time I experienced these symptoms.







    share|improve this answer












    share|improve this answer



    share|improve this answer










    answered Apr 2 at 16:30









    AtnasAtnas

    1371




    1371








    • 2





      checked the battery (it's working as usual), tried it plugged in If the battery is charged (can charge even with a weak power supply if off) then there should be plenty of power.

      – Baldrickk
      Apr 3 at 7:07











    • Due to a snafu at work, some people got the wrong power adapter. Their laptops were fine on battery, but ground to a halt when the adapter was plugged in.

      – minnmass
      Apr 3 at 18:26














    • 2





      checked the battery (it's working as usual), tried it plugged in If the battery is charged (can charge even with a weak power supply if off) then there should be plenty of power.

      – Baldrickk
      Apr 3 at 7:07











    • Due to a snafu at work, some people got the wrong power adapter. Their laptops were fine on battery, but ground to a halt when the adapter was plugged in.

      – minnmass
      Apr 3 at 18:26








    2




    2





    checked the battery (it's working as usual), tried it plugged in If the battery is charged (can charge even with a weak power supply if off) then there should be plenty of power.

    – Baldrickk
    Apr 3 at 7:07





    checked the battery (it's working as usual), tried it plugged in If the battery is charged (can charge even with a weak power supply if off) then there should be plenty of power.

    – Baldrickk
    Apr 3 at 7:07













    Due to a snafu at work, some people got the wrong power adapter. Their laptops were fine on battery, but ground to a halt when the adapter was plugged in.

    – minnmass
    Apr 3 at 18:26





    Due to a snafu at work, some people got the wrong power adapter. Their laptops were fine on battery, but ground to a halt when the adapter was plugged in.

    – minnmass
    Apr 3 at 18:26











    1














    I experienced this a few months ago on an older Dell laptop. Tried a new power adapter, updated BIOS, drivers, Windows, etc.



    Try taking out the battery and boot it with just the power adapter. This is assuming it is a laptop since it's a U series CPU. A bad battery will also cause the ridiculous throttling. The battery can be bad even if the machine doesn't report it as such.






    share|improve this answer




























      1














      I experienced this a few months ago on an older Dell laptop. Tried a new power adapter, updated BIOS, drivers, Windows, etc.



      Try taking out the battery and boot it with just the power adapter. This is assuming it is a laptop since it's a U series CPU. A bad battery will also cause the ridiculous throttling. The battery can be bad even if the machine doesn't report it as such.






      share|improve this answer


























        1












        1








        1







        I experienced this a few months ago on an older Dell laptop. Tried a new power adapter, updated BIOS, drivers, Windows, etc.



        Try taking out the battery and boot it with just the power adapter. This is assuming it is a laptop since it's a U series CPU. A bad battery will also cause the ridiculous throttling. The battery can be bad even if the machine doesn't report it as such.






        share|improve this answer













        I experienced this a few months ago on an older Dell laptop. Tried a new power adapter, updated BIOS, drivers, Windows, etc.



        Try taking out the battery and boot it with just the power adapter. This is assuming it is a laptop since it's a U series CPU. A bad battery will also cause the ridiculous throttling. The battery can be bad even if the machine doesn't report it as such.







        share|improve this answer












        share|improve this answer



        share|improve this answer










        answered Apr 3 at 13:29









        pSyChO aSyLuMpSyChO aSyLuM

        112




        112























            0














            Try updating your BIOS / firmware. I had a similar problem with an Acer Spin 15: The CPU ran at 0.8 GHz, which was the slowest speed it could run at.



            The issue coincided with one of the big Windows 10 updates which made changes to power management. A firmware update was required to allow Windows to scale the CPU speed.






            share|improve this answer





















            • 2





              This isn’t really an answer. It’s helpful, but it should be a comment.

              – JakeGould
              Apr 2 at 23:31
















            0














            Try updating your BIOS / firmware. I had a similar problem with an Acer Spin 15: The CPU ran at 0.8 GHz, which was the slowest speed it could run at.



            The issue coincided with one of the big Windows 10 updates which made changes to power management. A firmware update was required to allow Windows to scale the CPU speed.






            share|improve this answer





















            • 2





              This isn’t really an answer. It’s helpful, but it should be a comment.

              – JakeGould
              Apr 2 at 23:31














            0












            0








            0







            Try updating your BIOS / firmware. I had a similar problem with an Acer Spin 15: The CPU ran at 0.8 GHz, which was the slowest speed it could run at.



            The issue coincided with one of the big Windows 10 updates which made changes to power management. A firmware update was required to allow Windows to scale the CPU speed.






            share|improve this answer















            Try updating your BIOS / firmware. I had a similar problem with an Acer Spin 15: The CPU ran at 0.8 GHz, which was the slowest speed it could run at.



            The issue coincided with one of the big Windows 10 updates which made changes to power management. A firmware update was required to allow Windows to scale the CPU speed.







            share|improve this answer














            share|improve this answer



            share|improve this answer








            edited Apr 3 at 11:59









            Peter Mortensen

            8,415166185




            8,415166185










            answered Apr 2 at 23:21









            ligosligos

            34026




            34026








            • 2





              This isn’t really an answer. It’s helpful, but it should be a comment.

              – JakeGould
              Apr 2 at 23:31














            • 2





              This isn’t really an answer. It’s helpful, but it should be a comment.

              – JakeGould
              Apr 2 at 23:31








            2




            2





            This isn’t really an answer. It’s helpful, but it should be a comment.

            – JakeGould
            Apr 2 at 23:31





            This isn’t really an answer. It’s helpful, but it should be a comment.

            – JakeGould
            Apr 2 at 23:31











            0














            Some laptops have a quiet mode feature. It tries to reduce how much heat your computer produces and disables fans. On some laptopts it's controlled using the keyboard. It's easy to accidentally enable if it's one of the function keys alongside volume control, screen brightness, keyboard backlight, etc.



            If it's not controlled by the keyboard then it's possible that it's a BIOS setting.



            Your CPU is capable of running at variable clock speeds. The frequency is usually some multiple of 400 MHz or 800 MHz on consumer Intel machines. This mode locks the clock speed to its minimum value. It is supposed to make the computer draw less current and thus run cooler. (Of course with the fans disabled it won't stay very cool.)



            I'm not sure if the setting can be disabled by software. From my experience with this issue on Windows 7/8 the only way I could disable it was using the keyboard.



            You should also restore other power settings to their default values after toggling "quiet" or "fan-less" mode. There are power settings in Windows that will similarly throttle CPU speed to reduce power consumption. (Such as the "system cooling policy", which can be set to either active cooling (fans) or passive cooling (throttling). I think in active cooling mode both fans and throttling are used but throttling is only enabled if your computer runs hot even with fans active.)



            You can see similar throttling (normally temporary) if your fans are broken or don't work well. Assuming the clock speed is stuck at one frequency (even immediately after booting when the computer is still cold) and that the CPU temperature sensors seem to work, then it's probably because quiet mode is enabled.






            share|improve this answer





















            • 1





              IMO 400 MHz is way too low even for the quiet mode.My i5 laptop only starts the fan if the CPU has been running @1.6GHz or more for a while.

              – Dmitry Grigoryev
              Apr 3 at 9:48











            • 400 mHz is 400 millihertz, 0.4 Hz. That is extremely slow. Babbage's machine might have been able to compete with that. 400 MHz (400 megahertz) is more likely.

              – Peter Mortensen
              Apr 3 at 12:04


















            0














            Some laptops have a quiet mode feature. It tries to reduce how much heat your computer produces and disables fans. On some laptopts it's controlled using the keyboard. It's easy to accidentally enable if it's one of the function keys alongside volume control, screen brightness, keyboard backlight, etc.



            If it's not controlled by the keyboard then it's possible that it's a BIOS setting.



            Your CPU is capable of running at variable clock speeds. The frequency is usually some multiple of 400 MHz or 800 MHz on consumer Intel machines. This mode locks the clock speed to its minimum value. It is supposed to make the computer draw less current and thus run cooler. (Of course with the fans disabled it won't stay very cool.)



            I'm not sure if the setting can be disabled by software. From my experience with this issue on Windows 7/8 the only way I could disable it was using the keyboard.



            You should also restore other power settings to their default values after toggling "quiet" or "fan-less" mode. There are power settings in Windows that will similarly throttle CPU speed to reduce power consumption. (Such as the "system cooling policy", which can be set to either active cooling (fans) or passive cooling (throttling). I think in active cooling mode both fans and throttling are used but throttling is only enabled if your computer runs hot even with fans active.)



            You can see similar throttling (normally temporary) if your fans are broken or don't work well. Assuming the clock speed is stuck at one frequency (even immediately after booting when the computer is still cold) and that the CPU temperature sensors seem to work, then it's probably because quiet mode is enabled.






            share|improve this answer





















            • 1





              IMO 400 MHz is way too low even for the quiet mode.My i5 laptop only starts the fan if the CPU has been running @1.6GHz or more for a while.

              – Dmitry Grigoryev
              Apr 3 at 9:48











            • 400 mHz is 400 millihertz, 0.4 Hz. That is extremely slow. Babbage's machine might have been able to compete with that. 400 MHz (400 megahertz) is more likely.

              – Peter Mortensen
              Apr 3 at 12:04
















            0












            0








            0







            Some laptops have a quiet mode feature. It tries to reduce how much heat your computer produces and disables fans. On some laptopts it's controlled using the keyboard. It's easy to accidentally enable if it's one of the function keys alongside volume control, screen brightness, keyboard backlight, etc.



            If it's not controlled by the keyboard then it's possible that it's a BIOS setting.



            Your CPU is capable of running at variable clock speeds. The frequency is usually some multiple of 400 MHz or 800 MHz on consumer Intel machines. This mode locks the clock speed to its minimum value. It is supposed to make the computer draw less current and thus run cooler. (Of course with the fans disabled it won't stay very cool.)



            I'm not sure if the setting can be disabled by software. From my experience with this issue on Windows 7/8 the only way I could disable it was using the keyboard.



            You should also restore other power settings to their default values after toggling "quiet" or "fan-less" mode. There are power settings in Windows that will similarly throttle CPU speed to reduce power consumption. (Such as the "system cooling policy", which can be set to either active cooling (fans) or passive cooling (throttling). I think in active cooling mode both fans and throttling are used but throttling is only enabled if your computer runs hot even with fans active.)



            You can see similar throttling (normally temporary) if your fans are broken or don't work well. Assuming the clock speed is stuck at one frequency (even immediately after booting when the computer is still cold) and that the CPU temperature sensors seem to work, then it's probably because quiet mode is enabled.






            share|improve this answer















            Some laptops have a quiet mode feature. It tries to reduce how much heat your computer produces and disables fans. On some laptopts it's controlled using the keyboard. It's easy to accidentally enable if it's one of the function keys alongside volume control, screen brightness, keyboard backlight, etc.



            If it's not controlled by the keyboard then it's possible that it's a BIOS setting.



            Your CPU is capable of running at variable clock speeds. The frequency is usually some multiple of 400 MHz or 800 MHz on consumer Intel machines. This mode locks the clock speed to its minimum value. It is supposed to make the computer draw less current and thus run cooler. (Of course with the fans disabled it won't stay very cool.)



            I'm not sure if the setting can be disabled by software. From my experience with this issue on Windows 7/8 the only way I could disable it was using the keyboard.



            You should also restore other power settings to their default values after toggling "quiet" or "fan-less" mode. There are power settings in Windows that will similarly throttle CPU speed to reduce power consumption. (Such as the "system cooling policy", which can be set to either active cooling (fans) or passive cooling (throttling). I think in active cooling mode both fans and throttling are used but throttling is only enabled if your computer runs hot even with fans active.)



            You can see similar throttling (normally temporary) if your fans are broken or don't work well. Assuming the clock speed is stuck at one frequency (even immediately after booting when the computer is still cold) and that the CPU temperature sensors seem to work, then it's probably because quiet mode is enabled.







            share|improve this answer














            share|improve this answer



            share|improve this answer








            edited Apr 3 at 12:07









            Peter Mortensen

            8,415166185




            8,415166185










            answered Apr 3 at 2:42









            Future SecurityFuture Security

            1092




            1092








            • 1





              IMO 400 MHz is way too low even for the quiet mode.My i5 laptop only starts the fan if the CPU has been running @1.6GHz or more for a while.

              – Dmitry Grigoryev
              Apr 3 at 9:48











            • 400 mHz is 400 millihertz, 0.4 Hz. That is extremely slow. Babbage's machine might have been able to compete with that. 400 MHz (400 megahertz) is more likely.

              – Peter Mortensen
              Apr 3 at 12:04
















            • 1





              IMO 400 MHz is way too low even for the quiet mode.My i5 laptop only starts the fan if the CPU has been running @1.6GHz or more for a while.

              – Dmitry Grigoryev
              Apr 3 at 9:48











            • 400 mHz is 400 millihertz, 0.4 Hz. That is extremely slow. Babbage's machine might have been able to compete with that. 400 MHz (400 megahertz) is more likely.

              – Peter Mortensen
              Apr 3 at 12:04










            1




            1





            IMO 400 MHz is way too low even for the quiet mode.My i5 laptop only starts the fan if the CPU has been running @1.6GHz or more for a while.

            – Dmitry Grigoryev
            Apr 3 at 9:48





            IMO 400 MHz is way too low even for the quiet mode.My i5 laptop only starts the fan if the CPU has been running @1.6GHz or more for a while.

            – Dmitry Grigoryev
            Apr 3 at 9:48













            400 mHz is 400 millihertz, 0.4 Hz. That is extremely slow. Babbage's machine might have been able to compete with that. 400 MHz (400 megahertz) is more likely.

            – Peter Mortensen
            Apr 3 at 12:04







            400 mHz is 400 millihertz, 0.4 Hz. That is extremely slow. Babbage's machine might have been able to compete with that. 400 MHz (400 megahertz) is more likely.

            – Peter Mortensen
            Apr 3 at 12:04




















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