Processor speed limited at 0.4 GHz
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I have an 8th generation Core i5 processor, and it always worked great until these last two days where it doesn't go over 0.4 GHz. I've updated the chipset drivers, removed Intel thermal management, installed it again, ran Intel CPU testing (everything passed), ran stress tests with other tools, tried ThrottleStop, changed advanced power options, created my own profiles, checked the battery (it's working as usual), and tried it plugged in.
I'm kind of desperate for options at this point. Even the fans are not spinning while the CPU temperature doesn't go over 60 degrees Celsius even on stress tests. Any suggestions?
Screenshot from OpenHardwareMonitor:
laptop cpu
|
show 8 more comments
I have an 8th generation Core i5 processor, and it always worked great until these last two days where it doesn't go over 0.4 GHz. I've updated the chipset drivers, removed Intel thermal management, installed it again, ran Intel CPU testing (everything passed), ran stress tests with other tools, tried ThrottleStop, changed advanced power options, created my own profiles, checked the battery (it's working as usual), and tried it plugged in.
I'm kind of desperate for options at this point. Even the fans are not spinning while the CPU temperature doesn't go over 60 degrees Celsius even on stress tests. Any suggestions?
Screenshot from OpenHardwareMonitor:
laptop cpu
11
I would recommend you try booting Ubuntu or similar from a USB drive to see if you get the same behaviour. It's possible that a Windows update or something has caused the problem
– James P
Apr 2 at 8:27
5
I had this problem with my wife's laptop. Fix that I found was to completely power down the system - pull the cmos battery, etc. Then hold down the power button for a solid minute so that everything discharges as far as possible. Not posting this as an answer because it's really just a shot in the dark. if you try this and it works feel free to ping me to post as an answer or to post it yourself, idk.
– Adonalsium
Apr 2 at 12:56
11
Googling "i5-8250u 400mhz" turns up other folks reporting a similar issue.
– Nat
Apr 2 at 13:13
3
@Adonalsium unfortunately, many laptops have the CMOS battery soldered to the board these days :( On the bright side, a UEFI reset may help.
– Baldrickk
Apr 2 at 13:57
2
You may wish to try an application that allows you to manually control fan speed, such as SpeedFan or NoteBook FanControl - if you can set the fan to 100% and it never makes a sound, that is a close indication the fan is malfunctioning. As a poor man's alternative, try running a simple game of at least opening a few browser windows with youtube videos playing and wait for the temps to rise and the fan to kick on. If neither happens, again that's a huge tip that the fan or related sensors/wires have malfunctioned - especially if you get the same behavior with a Linux Live USB boot
– BrianH
Apr 2 at 19:18
|
show 8 more comments
I have an 8th generation Core i5 processor, and it always worked great until these last two days where it doesn't go over 0.4 GHz. I've updated the chipset drivers, removed Intel thermal management, installed it again, ran Intel CPU testing (everything passed), ran stress tests with other tools, tried ThrottleStop, changed advanced power options, created my own profiles, checked the battery (it's working as usual), and tried it plugged in.
I'm kind of desperate for options at this point. Even the fans are not spinning while the CPU temperature doesn't go over 60 degrees Celsius even on stress tests. Any suggestions?
Screenshot from OpenHardwareMonitor:
laptop cpu
I have an 8th generation Core i5 processor, and it always worked great until these last two days where it doesn't go over 0.4 GHz. I've updated the chipset drivers, removed Intel thermal management, installed it again, ran Intel CPU testing (everything passed), ran stress tests with other tools, tried ThrottleStop, changed advanced power options, created my own profiles, checked the battery (it's working as usual), and tried it plugged in.
I'm kind of desperate for options at this point. Even the fans are not spinning while the CPU temperature doesn't go over 60 degrees Celsius even on stress tests. Any suggestions?
Screenshot from OpenHardwareMonitor:
laptop cpu
laptop cpu
edited Apr 3 at 11:52
Peter Mortensen
8,415166185
8,415166185
asked Apr 2 at 8:02
Hey'YoussefHey'Youssef
11114
11114
11
I would recommend you try booting Ubuntu or similar from a USB drive to see if you get the same behaviour. It's possible that a Windows update or something has caused the problem
– James P
Apr 2 at 8:27
5
I had this problem with my wife's laptop. Fix that I found was to completely power down the system - pull the cmos battery, etc. Then hold down the power button for a solid minute so that everything discharges as far as possible. Not posting this as an answer because it's really just a shot in the dark. if you try this and it works feel free to ping me to post as an answer or to post it yourself, idk.
– Adonalsium
Apr 2 at 12:56
11
Googling "i5-8250u 400mhz" turns up other folks reporting a similar issue.
– Nat
Apr 2 at 13:13
3
@Adonalsium unfortunately, many laptops have the CMOS battery soldered to the board these days :( On the bright side, a UEFI reset may help.
– Baldrickk
Apr 2 at 13:57
2
You may wish to try an application that allows you to manually control fan speed, such as SpeedFan or NoteBook FanControl - if you can set the fan to 100% and it never makes a sound, that is a close indication the fan is malfunctioning. As a poor man's alternative, try running a simple game of at least opening a few browser windows with youtube videos playing and wait for the temps to rise and the fan to kick on. If neither happens, again that's a huge tip that the fan or related sensors/wires have malfunctioned - especially if you get the same behavior with a Linux Live USB boot
– BrianH
Apr 2 at 19:18
|
show 8 more comments
11
I would recommend you try booting Ubuntu or similar from a USB drive to see if you get the same behaviour. It's possible that a Windows update or something has caused the problem
– James P
Apr 2 at 8:27
5
I had this problem with my wife's laptop. Fix that I found was to completely power down the system - pull the cmos battery, etc. Then hold down the power button for a solid minute so that everything discharges as far as possible. Not posting this as an answer because it's really just a shot in the dark. if you try this and it works feel free to ping me to post as an answer or to post it yourself, idk.
– Adonalsium
Apr 2 at 12:56
11
Googling "i5-8250u 400mhz" turns up other folks reporting a similar issue.
– Nat
Apr 2 at 13:13
3
@Adonalsium unfortunately, many laptops have the CMOS battery soldered to the board these days :( On the bright side, a UEFI reset may help.
– Baldrickk
Apr 2 at 13:57
2
You may wish to try an application that allows you to manually control fan speed, such as SpeedFan or NoteBook FanControl - if you can set the fan to 100% and it never makes a sound, that is a close indication the fan is malfunctioning. As a poor man's alternative, try running a simple game of at least opening a few browser windows with youtube videos playing and wait for the temps to rise and the fan to kick on. If neither happens, again that's a huge tip that the fan or related sensors/wires have malfunctioned - especially if you get the same behavior with a Linux Live USB boot
– BrianH
Apr 2 at 19:18
11
11
I would recommend you try booting Ubuntu or similar from a USB drive to see if you get the same behaviour. It's possible that a Windows update or something has caused the problem
– James P
Apr 2 at 8:27
I would recommend you try booting Ubuntu or similar from a USB drive to see if you get the same behaviour. It's possible that a Windows update or something has caused the problem
– James P
Apr 2 at 8:27
5
5
I had this problem with my wife's laptop. Fix that I found was to completely power down the system - pull the cmos battery, etc. Then hold down the power button for a solid minute so that everything discharges as far as possible. Not posting this as an answer because it's really just a shot in the dark. if you try this and it works feel free to ping me to post as an answer or to post it yourself, idk.
– Adonalsium
Apr 2 at 12:56
I had this problem with my wife's laptop. Fix that I found was to completely power down the system - pull the cmos battery, etc. Then hold down the power button for a solid minute so that everything discharges as far as possible. Not posting this as an answer because it's really just a shot in the dark. if you try this and it works feel free to ping me to post as an answer or to post it yourself, idk.
– Adonalsium
Apr 2 at 12:56
11
11
Googling "i5-8250u 400mhz" turns up other folks reporting a similar issue.
– Nat
Apr 2 at 13:13
Googling "i5-8250u 400mhz" turns up other folks reporting a similar issue.
– Nat
Apr 2 at 13:13
3
3
@Adonalsium unfortunately, many laptops have the CMOS battery soldered to the board these days :( On the bright side, a UEFI reset may help.
– Baldrickk
Apr 2 at 13:57
@Adonalsium unfortunately, many laptops have the CMOS battery soldered to the board these days :( On the bright side, a UEFI reset may help.
– Baldrickk
Apr 2 at 13:57
2
2
You may wish to try an application that allows you to manually control fan speed, such as SpeedFan or NoteBook FanControl - if you can set the fan to 100% and it never makes a sound, that is a close indication the fan is malfunctioning. As a poor man's alternative, try running a simple game of at least opening a few browser windows with youtube videos playing and wait for the temps to rise and the fan to kick on. If neither happens, again that's a huge tip that the fan or related sensors/wires have malfunctioned - especially if you get the same behavior with a Linux Live USB boot
– BrianH
Apr 2 at 19:18
You may wish to try an application that allows you to manually control fan speed, such as SpeedFan or NoteBook FanControl - if you can set the fan to 100% and it never makes a sound, that is a close indication the fan is malfunctioning. As a poor man's alternative, try running a simple game of at least opening a few browser windows with youtube videos playing and wait for the temps to rise and the fan to kick on. If neither happens, again that's a huge tip that the fan or related sensors/wires have malfunctioned - especially if you get the same behavior with a Linux Live USB boot
– BrianH
Apr 2 at 19:18
|
show 8 more comments
5 Answers
5
active
oldest
votes
I suggest you check your CPU fan: maybe it died and the chipset is smart enough to detect it and throttle down the CPU, but not smart enough to tell you what the problem is.
5
Yes, if your BIOS detects a problem with the CPU fan, it will throttle you down to protect itself. The question here is, is the fan not spinning because it is not necessary, or is the speed reduced so much because the fan is not spinning? You can also try to reset the BIOS to its defaults.
– LPChip
Apr 2 at 8:36
18
@Hey'Youssef On most computers, the fan always starts for a short time after a cold reset. Does your fan ever spin?
– Dmitry Grigoryev
Apr 2 at 11:35
4
@Sean According to the Intel website that CPU has a TDP of 10W when running at 800Mhz. According to this calculator you only need a 0.5x4x4 inch heatsink to keep it under 60C without a fan, given favorable room temperature and airflow (I used 23C ambient, and Rv=500, then converted to inches). OP's CPU is throttled to 400Mhz so it is potentially generating even less heat than that.
– SamYonnou
Apr 2 at 17:17
12
@SamYonnou Yes, OP's CPU is also 52C idle at 400MHz - that's pretty telling of a thermal issue.
– J...
Apr 2 at 19:02
4
This is the correct answer, the CPU is being thermally throttled, likely the only reason it’s not overheating is due to the fact there is minimal other cooling in the device. You also have a processor designed to work with very little cooling.
– Ramhound
Apr 3 at 12:15
|
show 8 more comments
If you have recently changed power adapter, it might not be providing enough power for the CPU to ramp up, which could cause the throttling you're experiencing.
That was at least the case for me last time I experienced these symptoms.
2
checked the battery (it's working as usual), tried it plugged in If the battery is charged (can charge even with a weak power supply if off) then there should be plenty of power.
– Baldrickk
Apr 3 at 7:07
Due to a snafu at work, some people got the wrong power adapter. Their laptops were fine on battery, but ground to a halt when the adapter was plugged in.
– minnmass
Apr 3 at 18:26
add a comment |
I experienced this a few months ago on an older Dell laptop. Tried a new power adapter, updated BIOS, drivers, Windows, etc.
Try taking out the battery and boot it with just the power adapter. This is assuming it is a laptop since it's a U series CPU. A bad battery will also cause the ridiculous throttling. The battery can be bad even if the machine doesn't report it as such.
add a comment |
Try updating your BIOS / firmware. I had a similar problem with an Acer Spin 15: The CPU ran at 0.8 GHz, which was the slowest speed it could run at.
The issue coincided with one of the big Windows 10 updates which made changes to power management. A firmware update was required to allow Windows to scale the CPU speed.
2
This isn’t really an answer. It’s helpful, but it should be a comment.
– JakeGould
Apr 2 at 23:31
add a comment |
Some laptops have a quiet mode feature. It tries to reduce how much heat your computer produces and disables fans. On some laptopts it's controlled using the keyboard. It's easy to accidentally enable if it's one of the function keys alongside volume control, screen brightness, keyboard backlight, etc.
If it's not controlled by the keyboard then it's possible that it's a BIOS setting.
Your CPU is capable of running at variable clock speeds. The frequency is usually some multiple of 400 MHz or 800 MHz on consumer Intel machines. This mode locks the clock speed to its minimum value. It is supposed to make the computer draw less current and thus run cooler. (Of course with the fans disabled it won't stay very cool.)
I'm not sure if the setting can be disabled by software. From my experience with this issue on Windows 7/8 the only way I could disable it was using the keyboard.
You should also restore other power settings to their default values after toggling "quiet" or "fan-less" mode. There are power settings in Windows that will similarly throttle CPU speed to reduce power consumption. (Such as the "system cooling policy", which can be set to either active cooling (fans) or passive cooling (throttling). I think in active cooling mode both fans and throttling are used but throttling is only enabled if your computer runs hot even with fans active.)
You can see similar throttling (normally temporary) if your fans are broken or don't work well. Assuming the clock speed is stuck at one frequency (even immediately after booting when the computer is still cold) and that the CPU temperature sensors seem to work, then it's probably because quiet mode is enabled.
1
IMO 400 MHz is way too low even for the quiet mode.My i5 laptop only starts the fan if the CPU has been running @1.6GHz or more for a while.
– Dmitry Grigoryev
Apr 3 at 9:48
400 mHz is 400 millihertz, 0.4 Hz. That is extremely slow. Babbage's machine might have been able to compete with that. 400 MHz (400 megahertz) is more likely.
– Peter Mortensen
Apr 3 at 12:04
add a comment |
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5 Answers
5
active
oldest
votes
5 Answers
5
active
oldest
votes
active
oldest
votes
active
oldest
votes
I suggest you check your CPU fan: maybe it died and the chipset is smart enough to detect it and throttle down the CPU, but not smart enough to tell you what the problem is.
5
Yes, if your BIOS detects a problem with the CPU fan, it will throttle you down to protect itself. The question here is, is the fan not spinning because it is not necessary, or is the speed reduced so much because the fan is not spinning? You can also try to reset the BIOS to its defaults.
– LPChip
Apr 2 at 8:36
18
@Hey'Youssef On most computers, the fan always starts for a short time after a cold reset. Does your fan ever spin?
– Dmitry Grigoryev
Apr 2 at 11:35
4
@Sean According to the Intel website that CPU has a TDP of 10W when running at 800Mhz. According to this calculator you only need a 0.5x4x4 inch heatsink to keep it under 60C without a fan, given favorable room temperature and airflow (I used 23C ambient, and Rv=500, then converted to inches). OP's CPU is throttled to 400Mhz so it is potentially generating even less heat than that.
– SamYonnou
Apr 2 at 17:17
12
@SamYonnou Yes, OP's CPU is also 52C idle at 400MHz - that's pretty telling of a thermal issue.
– J...
Apr 2 at 19:02
4
This is the correct answer, the CPU is being thermally throttled, likely the only reason it’s not overheating is due to the fact there is minimal other cooling in the device. You also have a processor designed to work with very little cooling.
– Ramhound
Apr 3 at 12:15
|
show 8 more comments
I suggest you check your CPU fan: maybe it died and the chipset is smart enough to detect it and throttle down the CPU, but not smart enough to tell you what the problem is.
5
Yes, if your BIOS detects a problem with the CPU fan, it will throttle you down to protect itself. The question here is, is the fan not spinning because it is not necessary, or is the speed reduced so much because the fan is not spinning? You can also try to reset the BIOS to its defaults.
– LPChip
Apr 2 at 8:36
18
@Hey'Youssef On most computers, the fan always starts for a short time after a cold reset. Does your fan ever spin?
– Dmitry Grigoryev
Apr 2 at 11:35
4
@Sean According to the Intel website that CPU has a TDP of 10W when running at 800Mhz. According to this calculator you only need a 0.5x4x4 inch heatsink to keep it under 60C without a fan, given favorable room temperature and airflow (I used 23C ambient, and Rv=500, then converted to inches). OP's CPU is throttled to 400Mhz so it is potentially generating even less heat than that.
– SamYonnou
Apr 2 at 17:17
12
@SamYonnou Yes, OP's CPU is also 52C idle at 400MHz - that's pretty telling of a thermal issue.
– J...
Apr 2 at 19:02
4
This is the correct answer, the CPU is being thermally throttled, likely the only reason it’s not overheating is due to the fact there is minimal other cooling in the device. You also have a processor designed to work with very little cooling.
– Ramhound
Apr 3 at 12:15
|
show 8 more comments
I suggest you check your CPU fan: maybe it died and the chipset is smart enough to detect it and throttle down the CPU, but not smart enough to tell you what the problem is.
I suggest you check your CPU fan: maybe it died and the chipset is smart enough to detect it and throttle down the CPU, but not smart enough to tell you what the problem is.
answered Apr 2 at 8:07
Dmitry GrigoryevDmitry Grigoryev
6,29312360
6,29312360
5
Yes, if your BIOS detects a problem with the CPU fan, it will throttle you down to protect itself. The question here is, is the fan not spinning because it is not necessary, or is the speed reduced so much because the fan is not spinning? You can also try to reset the BIOS to its defaults.
– LPChip
Apr 2 at 8:36
18
@Hey'Youssef On most computers, the fan always starts for a short time after a cold reset. Does your fan ever spin?
– Dmitry Grigoryev
Apr 2 at 11:35
4
@Sean According to the Intel website that CPU has a TDP of 10W when running at 800Mhz. According to this calculator you only need a 0.5x4x4 inch heatsink to keep it under 60C without a fan, given favorable room temperature and airflow (I used 23C ambient, and Rv=500, then converted to inches). OP's CPU is throttled to 400Mhz so it is potentially generating even less heat than that.
– SamYonnou
Apr 2 at 17:17
12
@SamYonnou Yes, OP's CPU is also 52C idle at 400MHz - that's pretty telling of a thermal issue.
– J...
Apr 2 at 19:02
4
This is the correct answer, the CPU is being thermally throttled, likely the only reason it’s not overheating is due to the fact there is minimal other cooling in the device. You also have a processor designed to work with very little cooling.
– Ramhound
Apr 3 at 12:15
|
show 8 more comments
5
Yes, if your BIOS detects a problem with the CPU fan, it will throttle you down to protect itself. The question here is, is the fan not spinning because it is not necessary, or is the speed reduced so much because the fan is not spinning? You can also try to reset the BIOS to its defaults.
– LPChip
Apr 2 at 8:36
18
@Hey'Youssef On most computers, the fan always starts for a short time after a cold reset. Does your fan ever spin?
– Dmitry Grigoryev
Apr 2 at 11:35
4
@Sean According to the Intel website that CPU has a TDP of 10W when running at 800Mhz. According to this calculator you only need a 0.5x4x4 inch heatsink to keep it under 60C without a fan, given favorable room temperature and airflow (I used 23C ambient, and Rv=500, then converted to inches). OP's CPU is throttled to 400Mhz so it is potentially generating even less heat than that.
– SamYonnou
Apr 2 at 17:17
12
@SamYonnou Yes, OP's CPU is also 52C idle at 400MHz - that's pretty telling of a thermal issue.
– J...
Apr 2 at 19:02
4
This is the correct answer, the CPU is being thermally throttled, likely the only reason it’s not overheating is due to the fact there is minimal other cooling in the device. You also have a processor designed to work with very little cooling.
– Ramhound
Apr 3 at 12:15
5
5
Yes, if your BIOS detects a problem with the CPU fan, it will throttle you down to protect itself. The question here is, is the fan not spinning because it is not necessary, or is the speed reduced so much because the fan is not spinning? You can also try to reset the BIOS to its defaults.
– LPChip
Apr 2 at 8:36
Yes, if your BIOS detects a problem with the CPU fan, it will throttle you down to protect itself. The question here is, is the fan not spinning because it is not necessary, or is the speed reduced so much because the fan is not spinning? You can also try to reset the BIOS to its defaults.
– LPChip
Apr 2 at 8:36
18
18
@Hey'Youssef On most computers, the fan always starts for a short time after a cold reset. Does your fan ever spin?
– Dmitry Grigoryev
Apr 2 at 11:35
@Hey'Youssef On most computers, the fan always starts for a short time after a cold reset. Does your fan ever spin?
– Dmitry Grigoryev
Apr 2 at 11:35
4
4
@Sean According to the Intel website that CPU has a TDP of 10W when running at 800Mhz. According to this calculator you only need a 0.5x4x4 inch heatsink to keep it under 60C without a fan, given favorable room temperature and airflow (I used 23C ambient, and Rv=500, then converted to inches). OP's CPU is throttled to 400Mhz so it is potentially generating even less heat than that.
– SamYonnou
Apr 2 at 17:17
@Sean According to the Intel website that CPU has a TDP of 10W when running at 800Mhz. According to this calculator you only need a 0.5x4x4 inch heatsink to keep it under 60C without a fan, given favorable room temperature and airflow (I used 23C ambient, and Rv=500, then converted to inches). OP's CPU is throttled to 400Mhz so it is potentially generating even less heat than that.
– SamYonnou
Apr 2 at 17:17
12
12
@SamYonnou Yes, OP's CPU is also 52C idle at 400MHz - that's pretty telling of a thermal issue.
– J...
Apr 2 at 19:02
@SamYonnou Yes, OP's CPU is also 52C idle at 400MHz - that's pretty telling of a thermal issue.
– J...
Apr 2 at 19:02
4
4
This is the correct answer, the CPU is being thermally throttled, likely the only reason it’s not overheating is due to the fact there is minimal other cooling in the device. You also have a processor designed to work with very little cooling.
– Ramhound
Apr 3 at 12:15
This is the correct answer, the CPU is being thermally throttled, likely the only reason it’s not overheating is due to the fact there is minimal other cooling in the device. You also have a processor designed to work with very little cooling.
– Ramhound
Apr 3 at 12:15
|
show 8 more comments
If you have recently changed power adapter, it might not be providing enough power for the CPU to ramp up, which could cause the throttling you're experiencing.
That was at least the case for me last time I experienced these symptoms.
2
checked the battery (it's working as usual), tried it plugged in If the battery is charged (can charge even with a weak power supply if off) then there should be plenty of power.
– Baldrickk
Apr 3 at 7:07
Due to a snafu at work, some people got the wrong power adapter. Their laptops were fine on battery, but ground to a halt when the adapter was plugged in.
– minnmass
Apr 3 at 18:26
add a comment |
If you have recently changed power adapter, it might not be providing enough power for the CPU to ramp up, which could cause the throttling you're experiencing.
That was at least the case for me last time I experienced these symptoms.
2
checked the battery (it's working as usual), tried it plugged in If the battery is charged (can charge even with a weak power supply if off) then there should be plenty of power.
– Baldrickk
Apr 3 at 7:07
Due to a snafu at work, some people got the wrong power adapter. Their laptops were fine on battery, but ground to a halt when the adapter was plugged in.
– minnmass
Apr 3 at 18:26
add a comment |
If you have recently changed power adapter, it might not be providing enough power for the CPU to ramp up, which could cause the throttling you're experiencing.
That was at least the case for me last time I experienced these symptoms.
If you have recently changed power adapter, it might not be providing enough power for the CPU to ramp up, which could cause the throttling you're experiencing.
That was at least the case for me last time I experienced these symptoms.
answered Apr 2 at 16:30
AtnasAtnas
1371
1371
2
checked the battery (it's working as usual), tried it plugged in If the battery is charged (can charge even with a weak power supply if off) then there should be plenty of power.
– Baldrickk
Apr 3 at 7:07
Due to a snafu at work, some people got the wrong power adapter. Their laptops were fine on battery, but ground to a halt when the adapter was plugged in.
– minnmass
Apr 3 at 18:26
add a comment |
2
checked the battery (it's working as usual), tried it plugged in If the battery is charged (can charge even with a weak power supply if off) then there should be plenty of power.
– Baldrickk
Apr 3 at 7:07
Due to a snafu at work, some people got the wrong power adapter. Their laptops were fine on battery, but ground to a halt when the adapter was plugged in.
– minnmass
Apr 3 at 18:26
2
2
checked the battery (it's working as usual), tried it plugged in If the battery is charged (can charge even with a weak power supply if off) then there should be plenty of power.
– Baldrickk
Apr 3 at 7:07
checked the battery (it's working as usual), tried it plugged in If the battery is charged (can charge even with a weak power supply if off) then there should be plenty of power.
– Baldrickk
Apr 3 at 7:07
Due to a snafu at work, some people got the wrong power adapter. Their laptops were fine on battery, but ground to a halt when the adapter was plugged in.
– minnmass
Apr 3 at 18:26
Due to a snafu at work, some people got the wrong power adapter. Their laptops were fine on battery, but ground to a halt when the adapter was plugged in.
– minnmass
Apr 3 at 18:26
add a comment |
I experienced this a few months ago on an older Dell laptop. Tried a new power adapter, updated BIOS, drivers, Windows, etc.
Try taking out the battery and boot it with just the power adapter. This is assuming it is a laptop since it's a U series CPU. A bad battery will also cause the ridiculous throttling. The battery can be bad even if the machine doesn't report it as such.
add a comment |
I experienced this a few months ago on an older Dell laptop. Tried a new power adapter, updated BIOS, drivers, Windows, etc.
Try taking out the battery and boot it with just the power adapter. This is assuming it is a laptop since it's a U series CPU. A bad battery will also cause the ridiculous throttling. The battery can be bad even if the machine doesn't report it as such.
add a comment |
I experienced this a few months ago on an older Dell laptop. Tried a new power adapter, updated BIOS, drivers, Windows, etc.
Try taking out the battery and boot it with just the power adapter. This is assuming it is a laptop since it's a U series CPU. A bad battery will also cause the ridiculous throttling. The battery can be bad even if the machine doesn't report it as such.
I experienced this a few months ago on an older Dell laptop. Tried a new power adapter, updated BIOS, drivers, Windows, etc.
Try taking out the battery and boot it with just the power adapter. This is assuming it is a laptop since it's a U series CPU. A bad battery will also cause the ridiculous throttling. The battery can be bad even if the machine doesn't report it as such.
answered Apr 3 at 13:29
pSyChO aSyLuMpSyChO aSyLuM
112
112
add a comment |
add a comment |
Try updating your BIOS / firmware. I had a similar problem with an Acer Spin 15: The CPU ran at 0.8 GHz, which was the slowest speed it could run at.
The issue coincided with one of the big Windows 10 updates which made changes to power management. A firmware update was required to allow Windows to scale the CPU speed.
2
This isn’t really an answer. It’s helpful, but it should be a comment.
– JakeGould
Apr 2 at 23:31
add a comment |
Try updating your BIOS / firmware. I had a similar problem with an Acer Spin 15: The CPU ran at 0.8 GHz, which was the slowest speed it could run at.
The issue coincided with one of the big Windows 10 updates which made changes to power management. A firmware update was required to allow Windows to scale the CPU speed.
2
This isn’t really an answer. It’s helpful, but it should be a comment.
– JakeGould
Apr 2 at 23:31
add a comment |
Try updating your BIOS / firmware. I had a similar problem with an Acer Spin 15: The CPU ran at 0.8 GHz, which was the slowest speed it could run at.
The issue coincided with one of the big Windows 10 updates which made changes to power management. A firmware update was required to allow Windows to scale the CPU speed.
Try updating your BIOS / firmware. I had a similar problem with an Acer Spin 15: The CPU ran at 0.8 GHz, which was the slowest speed it could run at.
The issue coincided with one of the big Windows 10 updates which made changes to power management. A firmware update was required to allow Windows to scale the CPU speed.
edited Apr 3 at 11:59
Peter Mortensen
8,415166185
8,415166185
answered Apr 2 at 23:21
ligosligos
34026
34026
2
This isn’t really an answer. It’s helpful, but it should be a comment.
– JakeGould
Apr 2 at 23:31
add a comment |
2
This isn’t really an answer. It’s helpful, but it should be a comment.
– JakeGould
Apr 2 at 23:31
2
2
This isn’t really an answer. It’s helpful, but it should be a comment.
– JakeGould
Apr 2 at 23:31
This isn’t really an answer. It’s helpful, but it should be a comment.
– JakeGould
Apr 2 at 23:31
add a comment |
Some laptops have a quiet mode feature. It tries to reduce how much heat your computer produces and disables fans. On some laptopts it's controlled using the keyboard. It's easy to accidentally enable if it's one of the function keys alongside volume control, screen brightness, keyboard backlight, etc.
If it's not controlled by the keyboard then it's possible that it's a BIOS setting.
Your CPU is capable of running at variable clock speeds. The frequency is usually some multiple of 400 MHz or 800 MHz on consumer Intel machines. This mode locks the clock speed to its minimum value. It is supposed to make the computer draw less current and thus run cooler. (Of course with the fans disabled it won't stay very cool.)
I'm not sure if the setting can be disabled by software. From my experience with this issue on Windows 7/8 the only way I could disable it was using the keyboard.
You should also restore other power settings to their default values after toggling "quiet" or "fan-less" mode. There are power settings in Windows that will similarly throttle CPU speed to reduce power consumption. (Such as the "system cooling policy", which can be set to either active cooling (fans) or passive cooling (throttling). I think in active cooling mode both fans and throttling are used but throttling is only enabled if your computer runs hot even with fans active.)
You can see similar throttling (normally temporary) if your fans are broken or don't work well. Assuming the clock speed is stuck at one frequency (even immediately after booting when the computer is still cold) and that the CPU temperature sensors seem to work, then it's probably because quiet mode is enabled.
1
IMO 400 MHz is way too low even for the quiet mode.My i5 laptop only starts the fan if the CPU has been running @1.6GHz or more for a while.
– Dmitry Grigoryev
Apr 3 at 9:48
400 mHz is 400 millihertz, 0.4 Hz. That is extremely slow. Babbage's machine might have been able to compete with that. 400 MHz (400 megahertz) is more likely.
– Peter Mortensen
Apr 3 at 12:04
add a comment |
Some laptops have a quiet mode feature. It tries to reduce how much heat your computer produces and disables fans. On some laptopts it's controlled using the keyboard. It's easy to accidentally enable if it's one of the function keys alongside volume control, screen brightness, keyboard backlight, etc.
If it's not controlled by the keyboard then it's possible that it's a BIOS setting.
Your CPU is capable of running at variable clock speeds. The frequency is usually some multiple of 400 MHz or 800 MHz on consumer Intel machines. This mode locks the clock speed to its minimum value. It is supposed to make the computer draw less current and thus run cooler. (Of course with the fans disabled it won't stay very cool.)
I'm not sure if the setting can be disabled by software. From my experience with this issue on Windows 7/8 the only way I could disable it was using the keyboard.
You should also restore other power settings to their default values after toggling "quiet" or "fan-less" mode. There are power settings in Windows that will similarly throttle CPU speed to reduce power consumption. (Such as the "system cooling policy", which can be set to either active cooling (fans) or passive cooling (throttling). I think in active cooling mode both fans and throttling are used but throttling is only enabled if your computer runs hot even with fans active.)
You can see similar throttling (normally temporary) if your fans are broken or don't work well. Assuming the clock speed is stuck at one frequency (even immediately after booting when the computer is still cold) and that the CPU temperature sensors seem to work, then it's probably because quiet mode is enabled.
1
IMO 400 MHz is way too low even for the quiet mode.My i5 laptop only starts the fan if the CPU has been running @1.6GHz or more for a while.
– Dmitry Grigoryev
Apr 3 at 9:48
400 mHz is 400 millihertz, 0.4 Hz. That is extremely slow. Babbage's machine might have been able to compete with that. 400 MHz (400 megahertz) is more likely.
– Peter Mortensen
Apr 3 at 12:04
add a comment |
Some laptops have a quiet mode feature. It tries to reduce how much heat your computer produces and disables fans. On some laptopts it's controlled using the keyboard. It's easy to accidentally enable if it's one of the function keys alongside volume control, screen brightness, keyboard backlight, etc.
If it's not controlled by the keyboard then it's possible that it's a BIOS setting.
Your CPU is capable of running at variable clock speeds. The frequency is usually some multiple of 400 MHz or 800 MHz on consumer Intel machines. This mode locks the clock speed to its minimum value. It is supposed to make the computer draw less current and thus run cooler. (Of course with the fans disabled it won't stay very cool.)
I'm not sure if the setting can be disabled by software. From my experience with this issue on Windows 7/8 the only way I could disable it was using the keyboard.
You should also restore other power settings to their default values after toggling "quiet" or "fan-less" mode. There are power settings in Windows that will similarly throttle CPU speed to reduce power consumption. (Such as the "system cooling policy", which can be set to either active cooling (fans) or passive cooling (throttling). I think in active cooling mode both fans and throttling are used but throttling is only enabled if your computer runs hot even with fans active.)
You can see similar throttling (normally temporary) if your fans are broken or don't work well. Assuming the clock speed is stuck at one frequency (even immediately after booting when the computer is still cold) and that the CPU temperature sensors seem to work, then it's probably because quiet mode is enabled.
Some laptops have a quiet mode feature. It tries to reduce how much heat your computer produces and disables fans. On some laptopts it's controlled using the keyboard. It's easy to accidentally enable if it's one of the function keys alongside volume control, screen brightness, keyboard backlight, etc.
If it's not controlled by the keyboard then it's possible that it's a BIOS setting.
Your CPU is capable of running at variable clock speeds. The frequency is usually some multiple of 400 MHz or 800 MHz on consumer Intel machines. This mode locks the clock speed to its minimum value. It is supposed to make the computer draw less current and thus run cooler. (Of course with the fans disabled it won't stay very cool.)
I'm not sure if the setting can be disabled by software. From my experience with this issue on Windows 7/8 the only way I could disable it was using the keyboard.
You should also restore other power settings to their default values after toggling "quiet" or "fan-less" mode. There are power settings in Windows that will similarly throttle CPU speed to reduce power consumption. (Such as the "system cooling policy", which can be set to either active cooling (fans) or passive cooling (throttling). I think in active cooling mode both fans and throttling are used but throttling is only enabled if your computer runs hot even with fans active.)
You can see similar throttling (normally temporary) if your fans are broken or don't work well. Assuming the clock speed is stuck at one frequency (even immediately after booting when the computer is still cold) and that the CPU temperature sensors seem to work, then it's probably because quiet mode is enabled.
edited Apr 3 at 12:07
Peter Mortensen
8,415166185
8,415166185
answered Apr 3 at 2:42
Future SecurityFuture Security
1092
1092
1
IMO 400 MHz is way too low even for the quiet mode.My i5 laptop only starts the fan if the CPU has been running @1.6GHz or more for a while.
– Dmitry Grigoryev
Apr 3 at 9:48
400 mHz is 400 millihertz, 0.4 Hz. That is extremely slow. Babbage's machine might have been able to compete with that. 400 MHz (400 megahertz) is more likely.
– Peter Mortensen
Apr 3 at 12:04
add a comment |
1
IMO 400 MHz is way too low even for the quiet mode.My i5 laptop only starts the fan if the CPU has been running @1.6GHz or more for a while.
– Dmitry Grigoryev
Apr 3 at 9:48
400 mHz is 400 millihertz, 0.4 Hz. That is extremely slow. Babbage's machine might have been able to compete with that. 400 MHz (400 megahertz) is more likely.
– Peter Mortensen
Apr 3 at 12:04
1
1
IMO 400 MHz is way too low even for the quiet mode.My i5 laptop only starts the fan if the CPU has been running @1.6GHz or more for a while.
– Dmitry Grigoryev
Apr 3 at 9:48
IMO 400 MHz is way too low even for the quiet mode.My i5 laptop only starts the fan if the CPU has been running @1.6GHz or more for a while.
– Dmitry Grigoryev
Apr 3 at 9:48
400 mHz is 400 millihertz, 0.4 Hz. That is extremely slow. Babbage's machine might have been able to compete with that. 400 MHz (400 megahertz) is more likely.
– Peter Mortensen
Apr 3 at 12:04
400 mHz is 400 millihertz, 0.4 Hz. That is extremely slow. Babbage's machine might have been able to compete with that. 400 MHz (400 megahertz) is more likely.
– Peter Mortensen
Apr 3 at 12:04
add a comment |
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11
I would recommend you try booting Ubuntu or similar from a USB drive to see if you get the same behaviour. It's possible that a Windows update or something has caused the problem
– James P
Apr 2 at 8:27
5
I had this problem with my wife's laptop. Fix that I found was to completely power down the system - pull the cmos battery, etc. Then hold down the power button for a solid minute so that everything discharges as far as possible. Not posting this as an answer because it's really just a shot in the dark. if you try this and it works feel free to ping me to post as an answer or to post it yourself, idk.
– Adonalsium
Apr 2 at 12:56
11
Googling "i5-8250u 400mhz" turns up other folks reporting a similar issue.
– Nat
Apr 2 at 13:13
3
@Adonalsium unfortunately, many laptops have the CMOS battery soldered to the board these days :( On the bright side, a UEFI reset may help.
– Baldrickk
Apr 2 at 13:57
2
You may wish to try an application that allows you to manually control fan speed, such as SpeedFan or NoteBook FanControl - if you can set the fan to 100% and it never makes a sound, that is a close indication the fan is malfunctioning. As a poor man's alternative, try running a simple game of at least opening a few browser windows with youtube videos playing and wait for the temps to rise and the fan to kick on. If neither happens, again that's a huge tip that the fan or related sensors/wires have malfunctioned - especially if you get the same behavior with a Linux Live USB boot
– BrianH
Apr 2 at 19:18