Laptop battery won't charge after virus
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My laptop got a virus and after removing it, the laptop batteries no longer charge.
I tried reinstalling the drivers in the device manager for Battery→ “Microsoft AC adaptor” and →“ACPI Compliant Control Method Battery”, but without success.
What could be the problem?
windows virus charging battery
edited May 18 '12 at 14:32
Daniel Andersson
19.5k34156
asked May 18 '12 at 13:55
Nathaniel_613Nathaniel_613
112620
|
show 1 more comment
My laptop got a virus and after removing it, the laptop batteries no longer charge.
I tried reinstalling the drivers in the device manager for Battery→ “Microsoft AC adaptor” and →“ACPI Compliant Control Method Battery”, but without success.
What could be the problem?
windows virus charging battery
edited May 18 '12 at 14:32
Daniel Andersson
19.5k34156
asked May 18 '12 at 13:55
Nathaniel_613Nathaniel_613
112620
1
Do the batteries charge when the system isn't on? If so this has absolutely nothing to do with the software and is just a coincidence.
– Shinrai
May 18 '12 at 14:13
@Shinrai You mean "if not"? Because if it does charge when off, then it is likely software related.
– Bob
May 18 '12 at 14:23
2
@Bob: I think you misread Shinrai (or a comment edit beat you), though it is a bit convoluted in negations, so it's understandable :-) . "If it charges when turned off, then it is not related to software."
– Daniel Andersson
May 18 '12 at 14:28
1
the laptop battery does not charge when the laptop is powered off and plugged in
– Nathaniel_613
May 18 '12 at 14:36
@Bob - I did mean 'if not'.
– Shinrai
May 18 '12 at 14:50
|
show 1 more comment
My laptop got a virus and after removing it, the laptop batteries no longer charge.
I tried reinstalling the drivers in the device manager for Battery→ “Microsoft AC adaptor” and →“ACPI Compliant Control Method Battery”, but without success.
What could be the problem?
windows virus charging battery
edited May 18 '12 at 14:32
Daniel Andersson
19.5k34156
asked May 18 '12 at 13:55
Nathaniel_613Nathaniel_613
112620
My laptop got a virus and after removing it, the laptop batteries no longer charge.
I tried reinstalling the drivers in the device manager for Battery→ “Microsoft AC adaptor” and →“ACPI Compliant Control Method Battery”, but without success.
What could be the problem?
windows virus charging battery
windows virus charging battery
edited May 18 '12 at 14:32
Daniel Andersson
19.5k34156
asked May 18 '12 at 13:55
Nathaniel_613Nathaniel_613
112620
edited May 18 '12 at 14:32
Daniel Andersson
19.5k34156
asked May 18 '12 at 13:55
Nathaniel_613Nathaniel_613
112620
edited May 18 '12 at 14:32
Daniel Andersson
19.5k34156
edited May 18 '12 at 14:32
Daniel Andersson
19.5k34156
edited May 18 '12 at 14:32
Daniel Andersson
19.5k34156
19.5k34156
asked May 18 '12 at 13:55
Nathaniel_613Nathaniel_613
112620
asked May 18 '12 at 13:55
Nathaniel_613Nathaniel_613
112620
asked May 18 '12 at 13:55
Nathaniel_613Nathaniel_613
112620
112620
1
Do the batteries charge when the system isn't on? If so this has absolutely nothing to do with the software and is just a coincidence.
– Shinrai
May 18 '12 at 14:13
@Shinrai You mean "if not"? Because if it does charge when off, then it is likely software related.
– Bob
May 18 '12 at 14:23
2
@Bob: I think you misread Shinrai (or a comment edit beat you), though it is a bit convoluted in negations, so it's understandable :-) . "If it charges when turned off, then it is not related to software."
– Daniel Andersson
May 18 '12 at 14:28
1
the laptop battery does not charge when the laptop is powered off and plugged in
– Nathaniel_613
May 18 '12 at 14:36
@Bob - I did mean 'if not'.
– Shinrai
May 18 '12 at 14:50
|
show 1 more comment
1
Do the batteries charge when the system isn't on? If so this has absolutely nothing to do with the software and is just a coincidence.
– Shinrai
May 18 '12 at 14:13
@Shinrai You mean "if not"? Because if it does charge when off, then it is likely software related.
– Bob
May 18 '12 at 14:23
2
@Bob: I think you misread Shinrai (or a comment edit beat you), though it is a bit convoluted in negations, so it's understandable :-) . "If it charges when turned off, then it is not related to software."
– Daniel Andersson
May 18 '12 at 14:28
1
the laptop battery does not charge when the laptop is powered off and plugged in
– Nathaniel_613
May 18 '12 at 14:36
@Bob - I did mean 'if not'.
– Shinrai
May 18 '12 at 14:50
1
1
Do the batteries charge when the system isn't on? If so this has absolutely nothing to do with the software and is just a coincidence.
– Shinrai
May 18 '12 at 14:13
Do the batteries charge when the system isn't on? If so this has absolutely nothing to do with the software and is just a coincidence.
– Shinrai
May 18 '12 at 14:13
@Shinrai You mean "if not"? Because if it does charge when off, then it is likely software related.
– Bob
May 18 '12 at 14:23
@Shinrai You mean "if not"? Because if it does charge when off, then it is likely software related.
– Bob
May 18 '12 at 14:23
2
2
@Bob: I think you misread Shinrai (or a comment edit beat you), though it is a bit convoluted in negations, so it's understandable :-) . "If it charges when turned off, then it is not related to software."
– Daniel Andersson
May 18 '12 at 14:28
@Bob: I think you misread Shinrai (or a comment edit beat you), though it is a bit convoluted in negations, so it's understandable :-) . "If it charges when turned off, then it is not related to software."
– Daniel Andersson
May 18 '12 at 14:28
1
1
the laptop battery does not charge when the laptop is powered off and plugged in
– Nathaniel_613
May 18 '12 at 14:36
the laptop battery does not charge when the laptop is powered off and plugged in
– Nathaniel_613
May 18 '12 at 14:36
@Bob - I did mean 'if not'.
– Shinrai
May 18 '12 at 14:50
@Bob - I did mean 'if not'.
– Shinrai
May 18 '12 at 14:50
|
show 1 more comment
2 Answers
2
active
oldest
votes
If the battery does not charge when the laptop is powered off, this has to be a hardware problem. Either the battery is defective, the power supply you're using isn't providing enough power for the system to charge the battery, or the charging mechanisms inside the laptop are damaged in some manner. The virus is purely coincidence - software problems cannot affect what happens when that software isn't running.
answered May 18 '12 at 14:51
ShinraiShinrai
17.6k34372
add a comment |
While it looks like a hardware fault, it could also be the embedded controller/charge controller being in a undefined state. While this would probably also be just a coincidence, there might be malware interfering with the embedded controller. Your removal steps (which are unknown to us) might also have had an impact.
To restart the embedded controller, disconnect power supply, remove battery an try to power on the laptop. This obviously will not work, but helps to discharge capaciators powering the controller. Then reinsert battery and connect power supply again and see if it begins to charge. If not, the controller might have been running without interruption despite of the power-on attempt. In this case repeat these steps but wait some time (maybe one day) before reinserting/connecting.
answered May 18 '12 at 15:14
Gurken PapstGurken Papst
3,77411118
I tried your suggestion without any success In my intitial question, I neglected to mention that I get the following error message in a DOS screen when I bootup the laptop: “the AC power adaptor or wattage cannot be determined. The system will adjust the performance to match the power available. Please connect a Dell 65W AC adaptor or greater for the best system performance. press the F1 key to continue F2 key to run setup utility”.I have already tried using 2 different OEM power supply adaptors and 2 different OEM laptop batteries.My operating system is Vista 32bit
– Nathaniel_613
May 18 '12 at 20:09
1
@Nathaniel_613 - That's a pretty big hint! Probably the actual input for the power adapter (that is, the assembly where it plugs into the system) is damaged in some way.
– Shinrai
May 18 '12 at 22:04
add a comment |
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2 Answers
2
active
oldest
votes
2 Answers
2
active
oldest
votes
active
oldest
votes
active
oldest
votes
If the battery does not charge when the laptop is powered off, this has to be a hardware problem. Either the battery is defective, the power supply you're using isn't providing enough power for the system to charge the battery, or the charging mechanisms inside the laptop are damaged in some manner. The virus is purely coincidence - software problems cannot affect what happens when that software isn't running.
answered May 18 '12 at 14:51
ShinraiShinrai
17.6k34372
add a comment |
If the battery does not charge when the laptop is powered off, this has to be a hardware problem. Either the battery is defective, the power supply you're using isn't providing enough power for the system to charge the battery, or the charging mechanisms inside the laptop are damaged in some manner. The virus is purely coincidence - software problems cannot affect what happens when that software isn't running.
answered May 18 '12 at 14:51
ShinraiShinrai
17.6k34372
add a comment |
If the battery does not charge when the laptop is powered off, this has to be a hardware problem. Either the battery is defective, the power supply you're using isn't providing enough power for the system to charge the battery, or the charging mechanisms inside the laptop are damaged in some manner. The virus is purely coincidence - software problems cannot affect what happens when that software isn't running.
answered May 18 '12 at 14:51
ShinraiShinrai
17.6k34372
If the battery does not charge when the laptop is powered off, this has to be a hardware problem. Either the battery is defective, the power supply you're using isn't providing enough power for the system to charge the battery, or the charging mechanisms inside the laptop are damaged in some manner. The virus is purely coincidence - software problems cannot affect what happens when that software isn't running.
answered May 18 '12 at 14:51
ShinraiShinrai
17.6k34372
answered May 18 '12 at 14:51
ShinraiShinrai
17.6k34372
answered May 18 '12 at 14:51
ShinraiShinrai
17.6k34372
answered May 18 '12 at 14:51
ShinraiShinrai
17.6k34372
17.6k34372
add a comment |
add a comment |
While it looks like a hardware fault, it could also be the embedded controller/charge controller being in a undefined state. While this would probably also be just a coincidence, there might be malware interfering with the embedded controller. Your removal steps (which are unknown to us) might also have had an impact.
To restart the embedded controller, disconnect power supply, remove battery an try to power on the laptop. This obviously will not work, but helps to discharge capaciators powering the controller. Then reinsert battery and connect power supply again and see if it begins to charge. If not, the controller might have been running without interruption despite of the power-on attempt. In this case repeat these steps but wait some time (maybe one day) before reinserting/connecting.
answered May 18 '12 at 15:14
Gurken PapstGurken Papst
3,77411118
I tried your suggestion without any success In my intitial question, I neglected to mention that I get the following error message in a DOS screen when I bootup the laptop: “the AC power adaptor or wattage cannot be determined. The system will adjust the performance to match the power available. Please connect a Dell 65W AC adaptor or greater for the best system performance. press the F1 key to continue F2 key to run setup utility”.I have already tried using 2 different OEM power supply adaptors and 2 different OEM laptop batteries.My operating system is Vista 32bit
– Nathaniel_613
May 18 '12 at 20:09
1
@Nathaniel_613 - That's a pretty big hint! Probably the actual input for the power adapter (that is, the assembly where it plugs into the system) is damaged in some way.
– Shinrai
May 18 '12 at 22:04
add a comment |
While it looks like a hardware fault, it could also be the embedded controller/charge controller being in a undefined state. While this would probably also be just a coincidence, there might be malware interfering with the embedded controller. Your removal steps (which are unknown to us) might also have had an impact.
To restart the embedded controller, disconnect power supply, remove battery an try to power on the laptop. This obviously will not work, but helps to discharge capaciators powering the controller. Then reinsert battery and connect power supply again and see if it begins to charge. If not, the controller might have been running without interruption despite of the power-on attempt. In this case repeat these steps but wait some time (maybe one day) before reinserting/connecting.
answered May 18 '12 at 15:14
Gurken PapstGurken Papst
3,77411118
I tried your suggestion without any success In my intitial question, I neglected to mention that I get the following error message in a DOS screen when I bootup the laptop: “the AC power adaptor or wattage cannot be determined. The system will adjust the performance to match the power available. Please connect a Dell 65W AC adaptor or greater for the best system performance. press the F1 key to continue F2 key to run setup utility”.I have already tried using 2 different OEM power supply adaptors and 2 different OEM laptop batteries.My operating system is Vista 32bit
– Nathaniel_613
May 18 '12 at 20:09
1
@Nathaniel_613 - That's a pretty big hint! Probably the actual input for the power adapter (that is, the assembly where it plugs into the system) is damaged in some way.
– Shinrai
May 18 '12 at 22:04
add a comment |
While it looks like a hardware fault, it could also be the embedded controller/charge controller being in a undefined state. While this would probably also be just a coincidence, there might be malware interfering with the embedded controller. Your removal steps (which are unknown to us) might also have had an impact.
To restart the embedded controller, disconnect power supply, remove battery an try to power on the laptop. This obviously will not work, but helps to discharge capaciators powering the controller. Then reinsert battery and connect power supply again and see if it begins to charge. If not, the controller might have been running without interruption despite of the power-on attempt. In this case repeat these steps but wait some time (maybe one day) before reinserting/connecting.
answered May 18 '12 at 15:14
Gurken PapstGurken Papst
3,77411118
While it looks like a hardware fault, it could also be the embedded controller/charge controller being in a undefined state. While this would probably also be just a coincidence, there might be malware interfering with the embedded controller. Your removal steps (which are unknown to us) might also have had an impact.
To restart the embedded controller, disconnect power supply, remove battery an try to power on the laptop. This obviously will not work, but helps to discharge capaciators powering the controller. Then reinsert battery and connect power supply again and see if it begins to charge. If not, the controller might have been running without interruption despite of the power-on attempt. In this case repeat these steps but wait some time (maybe one day) before reinserting/connecting.
answered May 18 '12 at 15:14
Gurken PapstGurken Papst
3,77411118
answered May 18 '12 at 15:14
Gurken PapstGurken Papst
3,77411118
answered May 18 '12 at 15:14
Gurken PapstGurken Papst
3,77411118
answered May 18 '12 at 15:14
Gurken PapstGurken Papst
3,77411118
3,77411118
I tried your suggestion without any success In my intitial question, I neglected to mention that I get the following error message in a DOS screen when I bootup the laptop: “the AC power adaptor or wattage cannot be determined. The system will adjust the performance to match the power available. Please connect a Dell 65W AC adaptor or greater for the best system performance. press the F1 key to continue F2 key to run setup utility”.I have already tried using 2 different OEM power supply adaptors and 2 different OEM laptop batteries.My operating system is Vista 32bit
– Nathaniel_613
May 18 '12 at 20:09
1
@Nathaniel_613 - That's a pretty big hint! Probably the actual input for the power adapter (that is, the assembly where it plugs into the system) is damaged in some way.
– Shinrai
May 18 '12 at 22:04
add a comment |
I tried your suggestion without any success In my intitial question, I neglected to mention that I get the following error message in a DOS screen when I bootup the laptop: “the AC power adaptor or wattage cannot be determined. The system will adjust the performance to match the power available. Please connect a Dell 65W AC adaptor or greater for the best system performance. press the F1 key to continue F2 key to run setup utility”.I have already tried using 2 different OEM power supply adaptors and 2 different OEM laptop batteries.My operating system is Vista 32bit
– Nathaniel_613
May 18 '12 at 20:09
1
@Nathaniel_613 - That's a pretty big hint! Probably the actual input for the power adapter (that is, the assembly where it plugs into the system) is damaged in some way.
– Shinrai
May 18 '12 at 22:04
I tried your suggestion without any success In my intitial question, I neglected to mention that I get the following error message in a DOS screen when I bootup the laptop: “the AC power adaptor or wattage cannot be determined. The system will adjust the performance to match the power available. Please connect a Dell 65W AC adaptor or greater for the best system performance. press the F1 key to continue F2 key to run setup utility”.I have already tried using 2 different OEM power supply adaptors and 2 different OEM laptop batteries.My operating system is Vista 32bit
– Nathaniel_613
May 18 '12 at 20:09
I tried your suggestion without any success In my intitial question, I neglected to mention that I get the following error message in a DOS screen when I bootup the laptop: “the AC power adaptor or wattage cannot be determined. The system will adjust the performance to match the power available. Please connect a Dell 65W AC adaptor or greater for the best system performance. press the F1 key to continue F2 key to run setup utility”.I have already tried using 2 different OEM power supply adaptors and 2 different OEM laptop batteries.My operating system is Vista 32bit
– Nathaniel_613
May 18 '12 at 20:09
1
1
@Nathaniel_613 - That's a pretty big hint! Probably the actual input for the power adapter (that is, the assembly where it plugs into the system) is damaged in some way.
– Shinrai
May 18 '12 at 22:04
@Nathaniel_613 - That's a pretty big hint! Probably the actual input for the power adapter (that is, the assembly where it plugs into the system) is damaged in some way.
– Shinrai
May 18 '12 at 22:04
add a comment |
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1
Do the batteries charge when the system isn't on? If so this has absolutely nothing to do with the software and is just a coincidence.
– Shinrai
May 18 '12 at 14:13
@Shinrai You mean "if not"? Because if it does charge when off, then it is likely software related.
– Bob
May 18 '12 at 14:23
2
@Bob: I think you misread Shinrai (or a comment edit beat you), though it is a bit convoluted in negations, so it's understandable :-) . "If it charges when turned off, then it is not related to software."
– Daniel Andersson
May 18 '12 at 14:28
1
the laptop battery does not charge when the laptop is powered off and plugged in
– Nathaniel_613
May 18 '12 at 14:36
@Bob - I did mean 'if not'.
– Shinrai
May 18 '12 at 14:50