Seagate Backup Plus Slim 2tb clicking and beeping - shows up in device manager, nowhere else
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TL;DR my hard drive started beeping and clicking and the bios would go slow/hang when the drive is plugged in and only device manager would detect the drive. is the drive dead? (BTW I BOUGHT THIS HARD DRIVE 3 MONTHS AGO)
A few hours ago, my hard drive started beeping and clicking. I had Ubuntu 14.04 installed on the hard drive, and then it suddenly started doing the beeping and clicking. The Ubuntu OS froze up, so I rebooted and it couldn't boot back into Ubuntu. Then I booted into my internal disk, which had Windows 7. It wouldn't recognize the disk except in the device manager. I tried diskpart and SeaTools, but diskpart wouldn't detect any Seagate drive, and SeaTools started hanging and using up a ton of CPU when it was started with the drive plugged in. Also, when I rebooted/booted my computer up, it would hang, and if I try to plug in the drive after it passed the bios logo, the computer would go really slow. My computer (laptop) is a thinkpad t440p. what I should do, and is my hard drive really dead? (BTW I BOUGHT THIS HARD DRIVE 3 MONTHS AGO)
=========================
EDIT: so far, these are the programs I tried:
GetDataBack
Partition Assistant Lite
PC Inspector File Recovery
HDD Regenerator
Partition Wizard
Hiren's Bootable CD (Used gparted on linux)
Victoria
HDDScan
SeaTools
PROGRAMS THAT AT LEAST DETECT HARD DRIVE 100% OF THE TIME:
Recuva (ALWAYS DETECTS hard drive, but can't scan it)
When scanning, it says "Failed to scan the following drives: .HarddiskVolume2: Unable to determine file system type"
BIOS FREEZES WHEN PLUGGED IN, TESTED ON TWO LAPTOPS
OTHER PROGRAMS SUCH AS DISK MANAGEMENT OCCASIONALLY DETECT IT (after a while after plugging in or after running recuva, not sure)
WHEN DETECTED BY DISK MANAGEMENT: Asks for initialization, either option ends up with "The request could not be performed because of an I/O device error" If the drive shows up in disk management, then it shows up in most of the other partition/disk tools that I tried
When other programs detect it, such as diskpart, it says the capacity is 0B/0KB/
When HDDRegen detects the drive, it says 0MB in 0 sectors, when when I try to scan it, the program crashes
When Victoria detects the hard drive, it says the size is 0kb, and when i try to test it, it fails immediately
SCREENSHOTS FROM VICTORIA PROGRAM: http://imgur.com/a/MYhuJ http://imgur.com/a/xaHve
SMART FROM VICTORIA PROGRAM: Get S.M.A.R.T. command... Error reading S.M.A.R.T!
Also, I force-unplugged the HDD a few times because Safely Remove Hardware kept saying that there was a program using the HDD, even though I killed a bunch of processes and closed all visible and system tray programs that probably would be using the disk. (not sure if that will affect anything)
I didn't see any sign of failure before the hard drive started clicking and beeping
hard-drive
asked Jul 21 '17 at 7:25
LapisZLapisZ
114
add a comment |
TL;DR my hard drive started beeping and clicking and the bios would go slow/hang when the drive is plugged in and only device manager would detect the drive. is the drive dead? (BTW I BOUGHT THIS HARD DRIVE 3 MONTHS AGO)
A few hours ago, my hard drive started beeping and clicking. I had Ubuntu 14.04 installed on the hard drive, and then it suddenly started doing the beeping and clicking. The Ubuntu OS froze up, so I rebooted and it couldn't boot back into Ubuntu. Then I booted into my internal disk, which had Windows 7. It wouldn't recognize the disk except in the device manager. I tried diskpart and SeaTools, but diskpart wouldn't detect any Seagate drive, and SeaTools started hanging and using up a ton of CPU when it was started with the drive plugged in. Also, when I rebooted/booted my computer up, it would hang, and if I try to plug in the drive after it passed the bios logo, the computer would go really slow. My computer (laptop) is a thinkpad t440p. what I should do, and is my hard drive really dead? (BTW I BOUGHT THIS HARD DRIVE 3 MONTHS AGO)
=========================
EDIT: so far, these are the programs I tried:
GetDataBack
Partition Assistant Lite
PC Inspector File Recovery
HDD Regenerator
Partition Wizard
Hiren's Bootable CD (Used gparted on linux)
Victoria
HDDScan
SeaTools
PROGRAMS THAT AT LEAST DETECT HARD DRIVE 100% OF THE TIME:
Recuva (ALWAYS DETECTS hard drive, but can't scan it)
When scanning, it says "Failed to scan the following drives: .HarddiskVolume2: Unable to determine file system type"
BIOS FREEZES WHEN PLUGGED IN, TESTED ON TWO LAPTOPS
OTHER PROGRAMS SUCH AS DISK MANAGEMENT OCCASIONALLY DETECT IT (after a while after plugging in or after running recuva, not sure)
WHEN DETECTED BY DISK MANAGEMENT: Asks for initialization, either option ends up with "The request could not be performed because of an I/O device error" If the drive shows up in disk management, then it shows up in most of the other partition/disk tools that I tried
When other programs detect it, such as diskpart, it says the capacity is 0B/0KB/
When HDDRegen detects the drive, it says 0MB in 0 sectors, when when I try to scan it, the program crashes
When Victoria detects the hard drive, it says the size is 0kb, and when i try to test it, it fails immediately
SCREENSHOTS FROM VICTORIA PROGRAM: http://imgur.com/a/MYhuJ http://imgur.com/a/xaHve
SMART FROM VICTORIA PROGRAM: Get S.M.A.R.T. command... Error reading S.M.A.R.T!
Also, I force-unplugged the HDD a few times because Safely Remove Hardware kept saying that there was a program using the HDD, even though I killed a bunch of processes and closed all visible and system tray programs that probably would be using the disk. (not sure if that will affect anything)
I didn't see any sign of failure before the hard drive started clicking and beeping
hard-drive
asked Jul 21 '17 at 7:25
LapisZLapisZ
114
1
Yes (in any case, no linger trustable). But look at the bright side, it must still be under warranty.
– xenoid
Jul 21 '17 at 8:02
Could you atleast mark my answer or upvote, as this seems dead.
– dExIT
Jul 21 '17 at 12:55
add a comment |
TL;DR my hard drive started beeping and clicking and the bios would go slow/hang when the drive is plugged in and only device manager would detect the drive. is the drive dead? (BTW I BOUGHT THIS HARD DRIVE 3 MONTHS AGO)
A few hours ago, my hard drive started beeping and clicking. I had Ubuntu 14.04 installed on the hard drive, and then it suddenly started doing the beeping and clicking. The Ubuntu OS froze up, so I rebooted and it couldn't boot back into Ubuntu. Then I booted into my internal disk, which had Windows 7. It wouldn't recognize the disk except in the device manager. I tried diskpart and SeaTools, but diskpart wouldn't detect any Seagate drive, and SeaTools started hanging and using up a ton of CPU when it was started with the drive plugged in. Also, when I rebooted/booted my computer up, it would hang, and if I try to plug in the drive after it passed the bios logo, the computer would go really slow. My computer (laptop) is a thinkpad t440p. what I should do, and is my hard drive really dead? (BTW I BOUGHT THIS HARD DRIVE 3 MONTHS AGO)
=========================
EDIT: so far, these are the programs I tried:
GetDataBack
Partition Assistant Lite
PC Inspector File Recovery
HDD Regenerator
Partition Wizard
Hiren's Bootable CD (Used gparted on linux)
Victoria
HDDScan
SeaTools
PROGRAMS THAT AT LEAST DETECT HARD DRIVE 100% OF THE TIME:
Recuva (ALWAYS DETECTS hard drive, but can't scan it)
When scanning, it says "Failed to scan the following drives: .HarddiskVolume2: Unable to determine file system type"
BIOS FREEZES WHEN PLUGGED IN, TESTED ON TWO LAPTOPS
OTHER PROGRAMS SUCH AS DISK MANAGEMENT OCCASIONALLY DETECT IT (after a while after plugging in or after running recuva, not sure)
WHEN DETECTED BY DISK MANAGEMENT: Asks for initialization, either option ends up with "The request could not be performed because of an I/O device error" If the drive shows up in disk management, then it shows up in most of the other partition/disk tools that I tried
When other programs detect it, such as diskpart, it says the capacity is 0B/0KB/
When HDDRegen detects the drive, it says 0MB in 0 sectors, when when I try to scan it, the program crashes
When Victoria detects the hard drive, it says the size is 0kb, and when i try to test it, it fails immediately
SCREENSHOTS FROM VICTORIA PROGRAM: http://imgur.com/a/MYhuJ http://imgur.com/a/xaHve
SMART FROM VICTORIA PROGRAM: Get S.M.A.R.T. command... Error reading S.M.A.R.T!
Also, I force-unplugged the HDD a few times because Safely Remove Hardware kept saying that there was a program using the HDD, even though I killed a bunch of processes and closed all visible and system tray programs that probably would be using the disk. (not sure if that will affect anything)
I didn't see any sign of failure before the hard drive started clicking and beeping
hard-drive
asked Jul 21 '17 at 7:25
LapisZLapisZ
114
TL;DR my hard drive started beeping and clicking and the bios would go slow/hang when the drive is plugged in and only device manager would detect the drive. is the drive dead? (BTW I BOUGHT THIS HARD DRIVE 3 MONTHS AGO)
A few hours ago, my hard drive started beeping and clicking. I had Ubuntu 14.04 installed on the hard drive, and then it suddenly started doing the beeping and clicking. The Ubuntu OS froze up, so I rebooted and it couldn't boot back into Ubuntu. Then I booted into my internal disk, which had Windows 7. It wouldn't recognize the disk except in the device manager. I tried diskpart and SeaTools, but diskpart wouldn't detect any Seagate drive, and SeaTools started hanging and using up a ton of CPU when it was started with the drive plugged in. Also, when I rebooted/booted my computer up, it would hang, and if I try to plug in the drive after it passed the bios logo, the computer would go really slow. My computer (laptop) is a thinkpad t440p. what I should do, and is my hard drive really dead? (BTW I BOUGHT THIS HARD DRIVE 3 MONTHS AGO)
=========================
EDIT: so far, these are the programs I tried:
GetDataBack
Partition Assistant Lite
PC Inspector File Recovery
HDD Regenerator
Partition Wizard
Hiren's Bootable CD (Used gparted on linux)
Victoria
HDDScan
SeaTools
PROGRAMS THAT AT LEAST DETECT HARD DRIVE 100% OF THE TIME:
Recuva (ALWAYS DETECTS hard drive, but can't scan it)
When scanning, it says "Failed to scan the following drives: .HarddiskVolume2: Unable to determine file system type"
BIOS FREEZES WHEN PLUGGED IN, TESTED ON TWO LAPTOPS
OTHER PROGRAMS SUCH AS DISK MANAGEMENT OCCASIONALLY DETECT IT (after a while after plugging in or after running recuva, not sure)
WHEN DETECTED BY DISK MANAGEMENT: Asks for initialization, either option ends up with "The request could not be performed because of an I/O device error" If the drive shows up in disk management, then it shows up in most of the other partition/disk tools that I tried
When other programs detect it, such as diskpart, it says the capacity is 0B/0KB/
When HDDRegen detects the drive, it says 0MB in 0 sectors, when when I try to scan it, the program crashes
When Victoria detects the hard drive, it says the size is 0kb, and when i try to test it, it fails immediately
SCREENSHOTS FROM VICTORIA PROGRAM: http://imgur.com/a/MYhuJ http://imgur.com/a/xaHve
SMART FROM VICTORIA PROGRAM: Get S.M.A.R.T. command... Error reading S.M.A.R.T!
Also, I force-unplugged the HDD a few times because Safely Remove Hardware kept saying that there was a program using the HDD, even though I killed a bunch of processes and closed all visible and system tray programs that probably would be using the disk. (not sure if that will affect anything)
I didn't see any sign of failure before the hard drive started clicking and beeping
hard-drive
hard-drive
asked Jul 21 '17 at 7:25
LapisZLapisZ
114
asked Jul 21 '17 at 7:25
LapisZLapisZ
114
edited Jul 22 '17 at 8:33
LapisZ
asked Jul 21 '17 at 7:25
LapisZLapisZ
114
asked Jul 21 '17 at 7:25
LapisZLapisZ
114
asked Jul 21 '17 at 7:25
LapisZLapisZ
114
114
1
Yes (in any case, no linger trustable). But look at the bright side, it must still be under warranty.
– xenoid
Jul 21 '17 at 8:02
Could you atleast mark my answer or upvote, as this seems dead.
– dExIT
Jul 21 '17 at 12:55
add a comment |
1
Yes (in any case, no linger trustable). But look at the bright side, it must still be under warranty.
– xenoid
Jul 21 '17 at 8:02
Could you atleast mark my answer or upvote, as this seems dead.
– dExIT
Jul 21 '17 at 12:55
1
1
Yes (in any case, no linger trustable). But look at the bright side, it must still be under warranty.
– xenoid
Jul 21 '17 at 8:02
Yes (in any case, no linger trustable). But look at the bright side, it must still be under warranty.
– xenoid
Jul 21 '17 at 8:02
Could you atleast mark my answer or upvote, as this seems dead.
– dExIT
Jul 21 '17 at 12:55
Could you atleast mark my answer or upvote, as this seems dead.
– dExIT
Jul 21 '17 at 12:55
add a comment |
1 Answer
1
active
oldest
votes
- 95% chance that the drive is damaged. The clicking noise is the sound of the read/write head trying to free itself from the platter where it's trapped. This will almost certainly have damaged the head and the platter because they should never touch each other.
You could try to burn Hirens or a alternative which has "Victoria" or "HDDscan", or just downlaod HDDscan and launch it on the Windows to Seagate disk, if it cant go through simple DISK READ test you can confirm it is dead.
And check the SMART info and TEMP on disk, if TEMP raises above 35-46C it means it is stuck and overheating, which will continue to damage the disk.
To speed up warranty have a screenshot from Victoria/MHDD/HDDSCAN showing bad blocks etc, and a screenshot from bad SMART info, head over to the shop, and get a new one in no time.
Normally with HDD's and other Components, if they work for about 3-5 months they will work indefinitely if not moved :)
answered Jul 21 '17 at 8:25
dExITdExIT
34618
nether Victoria nor HDDScan even detect that the hard drive is plugged in at all (it just doesn't show it), what does this mean?
– LapisZ
Jul 21 '17 at 9:32
also keep in mind that it does show up in device manager but nowhere else that i have seen
– LapisZ
Jul 21 '17 at 9:54
Can u try to Burn HirensBootCD or PartitionMagick and see if it Shows up in Gparted/SMART info ? It could be that the first sectors have been damaged by unexpected power cut.
– dExIT
Jul 21 '17 at 10:05
It's dead, Jim. RMA it.
– Overmind
Jul 21 '17 at 11:50
1
Well it could be a lead inside the external case has come loose or smthing, i would rather disassemble it and connect it straight into a Desktop/Laptop to see actual results. But as @Overmind said just write down all what you have tried and go to store where you bought it.
– dExIT
Jul 21 '17 at 12:52
|
show 5 more comments
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- 95% chance that the drive is damaged. The clicking noise is the sound of the read/write head trying to free itself from the platter where it's trapped. This will almost certainly have damaged the head and the platter because they should never touch each other.
You could try to burn Hirens or a alternative which has "Victoria" or "HDDscan", or just downlaod HDDscan and launch it on the Windows to Seagate disk, if it cant go through simple DISK READ test you can confirm it is dead.
And check the SMART info and TEMP on disk, if TEMP raises above 35-46C it means it is stuck and overheating, which will continue to damage the disk.
To speed up warranty have a screenshot from Victoria/MHDD/HDDSCAN showing bad blocks etc, and a screenshot from bad SMART info, head over to the shop, and get a new one in no time.
Normally with HDD's and other Components, if they work for about 3-5 months they will work indefinitely if not moved :)
answered Jul 21 '17 at 8:25
dExITdExIT
34618
nether Victoria nor HDDScan even detect that the hard drive is plugged in at all (it just doesn't show it), what does this mean?
– LapisZ
Jul 21 '17 at 9:32
also keep in mind that it does show up in device manager but nowhere else that i have seen
– LapisZ
Jul 21 '17 at 9:54
Can u try to Burn HirensBootCD or PartitionMagick and see if it Shows up in Gparted/SMART info ? It could be that the first sectors have been damaged by unexpected power cut.
– dExIT
Jul 21 '17 at 10:05
It's dead, Jim. RMA it.
– Overmind
Jul 21 '17 at 11:50
1
Well it could be a lead inside the external case has come loose or smthing, i would rather disassemble it and connect it straight into a Desktop/Laptop to see actual results. But as @Overmind said just write down all what you have tried and go to store where you bought it.
– dExIT
Jul 21 '17 at 12:52
|
show 5 more comments
- 95% chance that the drive is damaged. The clicking noise is the sound of the read/write head trying to free itself from the platter where it's trapped. This will almost certainly have damaged the head and the platter because they should never touch each other.
You could try to burn Hirens or a alternative which has "Victoria" or "HDDscan", or just downlaod HDDscan and launch it on the Windows to Seagate disk, if it cant go through simple DISK READ test you can confirm it is dead.
And check the SMART info and TEMP on disk, if TEMP raises above 35-46C it means it is stuck and overheating, which will continue to damage the disk.
To speed up warranty have a screenshot from Victoria/MHDD/HDDSCAN showing bad blocks etc, and a screenshot from bad SMART info, head over to the shop, and get a new one in no time.
Normally with HDD's and other Components, if they work for about 3-5 months they will work indefinitely if not moved :)
answered Jul 21 '17 at 8:25
dExITdExIT
34618
nether Victoria nor HDDScan even detect that the hard drive is plugged in at all (it just doesn't show it), what does this mean?
– LapisZ
Jul 21 '17 at 9:32
also keep in mind that it does show up in device manager but nowhere else that i have seen
– LapisZ
Jul 21 '17 at 9:54
Can u try to Burn HirensBootCD or PartitionMagick and see if it Shows up in Gparted/SMART info ? It could be that the first sectors have been damaged by unexpected power cut.
– dExIT
Jul 21 '17 at 10:05
It's dead, Jim. RMA it.
– Overmind
Jul 21 '17 at 11:50
1
Well it could be a lead inside the external case has come loose or smthing, i would rather disassemble it and connect it straight into a Desktop/Laptop to see actual results. But as @Overmind said just write down all what you have tried and go to store where you bought it.
– dExIT
Jul 21 '17 at 12:52
|
show 5 more comments
- 95% chance that the drive is damaged. The clicking noise is the sound of the read/write head trying to free itself from the platter where it's trapped. This will almost certainly have damaged the head and the platter because they should never touch each other.
You could try to burn Hirens or a alternative which has "Victoria" or "HDDscan", or just downlaod HDDscan and launch it on the Windows to Seagate disk, if it cant go through simple DISK READ test you can confirm it is dead.
And check the SMART info and TEMP on disk, if TEMP raises above 35-46C it means it is stuck and overheating, which will continue to damage the disk.
To speed up warranty have a screenshot from Victoria/MHDD/HDDSCAN showing bad blocks etc, and a screenshot from bad SMART info, head over to the shop, and get a new one in no time.
Normally with HDD's and other Components, if they work for about 3-5 months they will work indefinitely if not moved :)
answered Jul 21 '17 at 8:25
dExITdExIT
34618
- 95% chance that the drive is damaged. The clicking noise is the sound of the read/write head trying to free itself from the platter where it's trapped. This will almost certainly have damaged the head and the platter because they should never touch each other.
You could try to burn Hirens or a alternative which has "Victoria" or "HDDscan", or just downlaod HDDscan and launch it on the Windows to Seagate disk, if it cant go through simple DISK READ test you can confirm it is dead.
And check the SMART info and TEMP on disk, if TEMP raises above 35-46C it means it is stuck and overheating, which will continue to damage the disk.
To speed up warranty have a screenshot from Victoria/MHDD/HDDSCAN showing bad blocks etc, and a screenshot from bad SMART info, head over to the shop, and get a new one in no time.
Normally with HDD's and other Components, if they work for about 3-5 months they will work indefinitely if not moved :)
answered Jul 21 '17 at 8:25
dExITdExIT
34618
answered Jul 21 '17 at 8:25
dExITdExIT
34618
answered Jul 21 '17 at 8:25
dExITdExIT
34618
answered Jul 21 '17 at 8:25
dExITdExIT
34618
34618
nether Victoria nor HDDScan even detect that the hard drive is plugged in at all (it just doesn't show it), what does this mean?
– LapisZ
Jul 21 '17 at 9:32
also keep in mind that it does show up in device manager but nowhere else that i have seen
– LapisZ
Jul 21 '17 at 9:54
Can u try to Burn HirensBootCD or PartitionMagick and see if it Shows up in Gparted/SMART info ? It could be that the first sectors have been damaged by unexpected power cut.
– dExIT
Jul 21 '17 at 10:05
It's dead, Jim. RMA it.
– Overmind
Jul 21 '17 at 11:50
1
Well it could be a lead inside the external case has come loose or smthing, i would rather disassemble it and connect it straight into a Desktop/Laptop to see actual results. But as @Overmind said just write down all what you have tried and go to store where you bought it.
– dExIT
Jul 21 '17 at 12:52
|
show 5 more comments
nether Victoria nor HDDScan even detect that the hard drive is plugged in at all (it just doesn't show it), what does this mean?
– LapisZ
Jul 21 '17 at 9:32
also keep in mind that it does show up in device manager but nowhere else that i have seen
– LapisZ
Jul 21 '17 at 9:54
Can u try to Burn HirensBootCD or PartitionMagick and see if it Shows up in Gparted/SMART info ? It could be that the first sectors have been damaged by unexpected power cut.
– dExIT
Jul 21 '17 at 10:05
It's dead, Jim. RMA it.
– Overmind
Jul 21 '17 at 11:50
1
Well it could be a lead inside the external case has come loose or smthing, i would rather disassemble it and connect it straight into a Desktop/Laptop to see actual results. But as @Overmind said just write down all what you have tried and go to store where you bought it.
– dExIT
Jul 21 '17 at 12:52
nether Victoria nor HDDScan even detect that the hard drive is plugged in at all (it just doesn't show it), what does this mean?
– LapisZ
Jul 21 '17 at 9:32
nether Victoria nor HDDScan even detect that the hard drive is plugged in at all (it just doesn't show it), what does this mean?
– LapisZ
Jul 21 '17 at 9:32
also keep in mind that it does show up in device manager but nowhere else that i have seen
– LapisZ
Jul 21 '17 at 9:54
also keep in mind that it does show up in device manager but nowhere else that i have seen
– LapisZ
Jul 21 '17 at 9:54
Can u try to Burn HirensBootCD or PartitionMagick and see if it Shows up in Gparted/SMART info ? It could be that the first sectors have been damaged by unexpected power cut.
– dExIT
Jul 21 '17 at 10:05
Can u try to Burn HirensBootCD or PartitionMagick and see if it Shows up in Gparted/SMART info ? It could be that the first sectors have been damaged by unexpected power cut.
– dExIT
Jul 21 '17 at 10:05
It's dead, Jim. RMA it.
– Overmind
Jul 21 '17 at 11:50
It's dead, Jim. RMA it.
– Overmind
Jul 21 '17 at 11:50
1
1
Well it could be a lead inside the external case has come loose or smthing, i would rather disassemble it and connect it straight into a Desktop/Laptop to see actual results. But as @Overmind said just write down all what you have tried and go to store where you bought it.
– dExIT
Jul 21 '17 at 12:52
Well it could be a lead inside the external case has come loose or smthing, i would rather disassemble it and connect it straight into a Desktop/Laptop to see actual results. But as @Overmind said just write down all what you have tried and go to store where you bought it.
– dExIT
Jul 21 '17 at 12:52
|
show 5 more comments
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Yes (in any case, no linger trustable). But look at the bright side, it must still be under warranty.
– xenoid
Jul 21 '17 at 8:02
Could you atleast mark my answer or upvote, as this seems dead.
– dExIT
Jul 21 '17 at 12:55