Why does my WordPress site occasionally give a white screen after logging in which can only be resolved by...





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The white screen occasionally occurs after login, and does not occur at all when using an Incognito tab.
After I clear my cookies and cache form the browser, it resolves the white screen and I can use the site as normal again.
Obviously, this issue doesn't occur simultaneously for all users at once, I just don't understand why cookies or caching would cause this.



I don't have any caching/cookie related plugins installed.










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  • It would help us out a lot if you could kindly show us your code. Otherwise we just guess and you spend hours testing our guesses. You probably have a syntax error somewhere. Is your error reporting turned on?

    – Joseph_J
    Nov 23 '18 at 11:30













  • @Joseph_J What code would you recommend posting? The config file? Its a live site that customers use so the debug display is set to false. Also, if it was syntax, surely being in incognito/clearing browsing data wouldn't make a difference.

    – Dean Raina
    Nov 23 '18 at 11:39













  • You would post the login code and any code that the login script redirects to.

    – Joseph_J
    Nov 23 '18 at 11:42











  • Self hosted? What theme?

    – Jeremiah Stillings
    Nov 23 '18 at 11:52











  • @JeremiahStillings Hosted on Azure, and using StyleShop.

    – Dean Raina
    Nov 23 '18 at 11:59


















0















The white screen occasionally occurs after login, and does not occur at all when using an Incognito tab.
After I clear my cookies and cache form the browser, it resolves the white screen and I can use the site as normal again.
Obviously, this issue doesn't occur simultaneously for all users at once, I just don't understand why cookies or caching would cause this.



I don't have any caching/cookie related plugins installed.










share|improve this question

























  • It would help us out a lot if you could kindly show us your code. Otherwise we just guess and you spend hours testing our guesses. You probably have a syntax error somewhere. Is your error reporting turned on?

    – Joseph_J
    Nov 23 '18 at 11:30













  • @Joseph_J What code would you recommend posting? The config file? Its a live site that customers use so the debug display is set to false. Also, if it was syntax, surely being in incognito/clearing browsing data wouldn't make a difference.

    – Dean Raina
    Nov 23 '18 at 11:39













  • You would post the login code and any code that the login script redirects to.

    – Joseph_J
    Nov 23 '18 at 11:42











  • Self hosted? What theme?

    – Jeremiah Stillings
    Nov 23 '18 at 11:52











  • @JeremiahStillings Hosted on Azure, and using StyleShop.

    – Dean Raina
    Nov 23 '18 at 11:59














0












0








0








The white screen occasionally occurs after login, and does not occur at all when using an Incognito tab.
After I clear my cookies and cache form the browser, it resolves the white screen and I can use the site as normal again.
Obviously, this issue doesn't occur simultaneously for all users at once, I just don't understand why cookies or caching would cause this.



I don't have any caching/cookie related plugins installed.










share|improve this question
















The white screen occasionally occurs after login, and does not occur at all when using an Incognito tab.
After I clear my cookies and cache form the browser, it resolves the white screen and I can use the site as normal again.
Obviously, this issue doesn't occur simultaneously for all users at once, I just don't understand why cookies or caching would cause this.



I don't have any caching/cookie related plugins installed.







php wordpress






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Nov 23 '18 at 11:27







Dean Raina

















asked Nov 23 '18 at 11:22









Dean RainaDean Raina

165




165













  • It would help us out a lot if you could kindly show us your code. Otherwise we just guess and you spend hours testing our guesses. You probably have a syntax error somewhere. Is your error reporting turned on?

    – Joseph_J
    Nov 23 '18 at 11:30













  • @Joseph_J What code would you recommend posting? The config file? Its a live site that customers use so the debug display is set to false. Also, if it was syntax, surely being in incognito/clearing browsing data wouldn't make a difference.

    – Dean Raina
    Nov 23 '18 at 11:39













  • You would post the login code and any code that the login script redirects to.

    – Joseph_J
    Nov 23 '18 at 11:42











  • Self hosted? What theme?

    – Jeremiah Stillings
    Nov 23 '18 at 11:52











  • @JeremiahStillings Hosted on Azure, and using StyleShop.

    – Dean Raina
    Nov 23 '18 at 11:59



















  • It would help us out a lot if you could kindly show us your code. Otherwise we just guess and you spend hours testing our guesses. You probably have a syntax error somewhere. Is your error reporting turned on?

    – Joseph_J
    Nov 23 '18 at 11:30













  • @Joseph_J What code would you recommend posting? The config file? Its a live site that customers use so the debug display is set to false. Also, if it was syntax, surely being in incognito/clearing browsing data wouldn't make a difference.

    – Dean Raina
    Nov 23 '18 at 11:39













  • You would post the login code and any code that the login script redirects to.

    – Joseph_J
    Nov 23 '18 at 11:42











  • Self hosted? What theme?

    – Jeremiah Stillings
    Nov 23 '18 at 11:52











  • @JeremiahStillings Hosted on Azure, and using StyleShop.

    – Dean Raina
    Nov 23 '18 at 11:59

















It would help us out a lot if you could kindly show us your code. Otherwise we just guess and you spend hours testing our guesses. You probably have a syntax error somewhere. Is your error reporting turned on?

– Joseph_J
Nov 23 '18 at 11:30







It would help us out a lot if you could kindly show us your code. Otherwise we just guess and you spend hours testing our guesses. You probably have a syntax error somewhere. Is your error reporting turned on?

– Joseph_J
Nov 23 '18 at 11:30















@Joseph_J What code would you recommend posting? The config file? Its a live site that customers use so the debug display is set to false. Also, if it was syntax, surely being in incognito/clearing browsing data wouldn't make a difference.

– Dean Raina
Nov 23 '18 at 11:39







@Joseph_J What code would you recommend posting? The config file? Its a live site that customers use so the debug display is set to false. Also, if it was syntax, surely being in incognito/clearing browsing data wouldn't make a difference.

– Dean Raina
Nov 23 '18 at 11:39















You would post the login code and any code that the login script redirects to.

– Joseph_J
Nov 23 '18 at 11:42





You would post the login code and any code that the login script redirects to.

– Joseph_J
Nov 23 '18 at 11:42













Self hosted? What theme?

– Jeremiah Stillings
Nov 23 '18 at 11:52





Self hosted? What theme?

– Jeremiah Stillings
Nov 23 '18 at 11:52













@JeremiahStillings Hosted on Azure, and using StyleShop.

– Dean Raina
Nov 23 '18 at 11:59





@JeremiahStillings Hosted on Azure, and using StyleShop.

– Dean Raina
Nov 23 '18 at 11:59












1 Answer
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This is the famous White Screen of Death fun:)



The jist is that it is caused by a plugin or theme.
Start by disabling plug ins one at a time. Log out then in. If no more white screen then contact that plug in's support at worpress.org.
If you have uninstalled all plug ins and still have it... Swap the theme.



Source : enter link description here






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    1 Answer
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    1 Answer
    1






    active

    oldest

    votes









    active

    oldest

    votes






    active

    oldest

    votes









    1














    This is the famous White Screen of Death fun:)



    The jist is that it is caused by a plugin or theme.
    Start by disabling plug ins one at a time. Log out then in. If no more white screen then contact that plug in's support at worpress.org.
    If you have uninstalled all plug ins and still have it... Swap the theme.



    Source : enter link description here






    share|improve this answer




























      1














      This is the famous White Screen of Death fun:)



      The jist is that it is caused by a plugin or theme.
      Start by disabling plug ins one at a time. Log out then in. If no more white screen then contact that plug in's support at worpress.org.
      If you have uninstalled all plug ins and still have it... Swap the theme.



      Source : enter link description here






      share|improve this answer


























        1












        1








        1







        This is the famous White Screen of Death fun:)



        The jist is that it is caused by a plugin or theme.
        Start by disabling plug ins one at a time. Log out then in. If no more white screen then contact that plug in's support at worpress.org.
        If you have uninstalled all plug ins and still have it... Swap the theme.



        Source : enter link description here






        share|improve this answer













        This is the famous White Screen of Death fun:)



        The jist is that it is caused by a plugin or theme.
        Start by disabling plug ins one at a time. Log out then in. If no more white screen then contact that plug in's support at worpress.org.
        If you have uninstalled all plug ins and still have it... Swap the theme.



        Source : enter link description here







        share|improve this answer












        share|improve this answer



        share|improve this answer










        answered Nov 23 '18 at 12:14









        Jeremiah StillingsJeremiah Stillings

        4911416




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