Asus battery health charging not working












0















I just downloaded the asus battery health charging app on microsoft store. The charging options are there not greyd ou, but when I plugged in it's still charging to 100%. Any idea on how to fix it?






asus-laptop charging







share|improve this question























  • Please add more information to your post. Some screenshots would be useful.

    – harrymc
    Sep 2 '18 at 9:19











  • @harrymc Hi. I'm using the vivobook X542UA. and the software stopped working after I reinstalled windows 10

    – Mr Free
    Sep 2 '18 at 12:58






  • 1





    I think that the version you got is for ZenBooks.

    – harrymc
    Sep 2 '18 at 15:10











  • I looked at ASUS download page and it redirected me to Microsoft store

    – Mr Free
    Sep 3 '18 at 2:36











  • Possible duplicate of Battery Health Charging app can't find it anywhere (Asus ux430UA)

    – bummi
    Jan 7 at 10:14
















0















I just downloaded the asus battery health charging app on microsoft store. The charging options are there not greyd ou, but when I plugged in it's still charging to 100%. Any idea on how to fix it?






asus-laptop charging







share|improve this question























  • Please add more information to your post. Some screenshots would be useful.

    – harrymc
    Sep 2 '18 at 9:19











  • @harrymc Hi. I'm using the vivobook X542UA. and the software stopped working after I reinstalled windows 10

    – Mr Free
    Sep 2 '18 at 12:58






  • 1





    I think that the version you got is for ZenBooks.

    – harrymc
    Sep 2 '18 at 15:10











  • I looked at ASUS download page and it redirected me to Microsoft store

    – Mr Free
    Sep 3 '18 at 2:36











  • Possible duplicate of Battery Health Charging app can't find it anywhere (Asus ux430UA)

    – bummi
    Jan 7 at 10:14














0












0








0








I just downloaded the asus battery health charging app on microsoft store. The charging options are there not greyd ou, but when I plugged in it's still charging to 100%. Any idea on how to fix it?






asus-laptop charging







share|improve this question














I just downloaded the asus battery health charging app on microsoft store. The charging options are there not greyd ou, but when I plugged in it's still charging to 100%. Any idea on how to fix it?






asus-laptop charging




asus-laptop charging






share|improve this question













share|improve this question











share|improve this question




share|improve this question










asked Sep 2 '18 at 8:54









Mr FreeMr Free

111




111













  • Please add more information to your post. Some screenshots would be useful.

    – harrymc
    Sep 2 '18 at 9:19











  • @harrymc Hi. I'm using the vivobook X542UA. and the software stopped working after I reinstalled windows 10

    – Mr Free
    Sep 2 '18 at 12:58






  • 1





    I think that the version you got is for ZenBooks.

    – harrymc
    Sep 2 '18 at 15:10











  • I looked at ASUS download page and it redirected me to Microsoft store

    – Mr Free
    Sep 3 '18 at 2:36











  • Possible duplicate of Battery Health Charging app can't find it anywhere (Asus ux430UA)

    – bummi
    Jan 7 at 10:14



















  • Please add more information to your post. Some screenshots would be useful.

    – harrymc
    Sep 2 '18 at 9:19











  • @harrymc Hi. I'm using the vivobook X542UA. and the software stopped working after I reinstalled windows 10

    – Mr Free
    Sep 2 '18 at 12:58






  • 1





    I think that the version you got is for ZenBooks.

    – harrymc
    Sep 2 '18 at 15:10











  • I looked at ASUS download page and it redirected me to Microsoft store

    – Mr Free
    Sep 3 '18 at 2:36











  • Possible duplicate of Battery Health Charging app can't find it anywhere (Asus ux430UA)

    – bummi
    Jan 7 at 10:14

















Please add more information to your post. Some screenshots would be useful.

– harrymc
Sep 2 '18 at 9:19





Please add more information to your post. Some screenshots would be useful.

– harrymc
Sep 2 '18 at 9:19













@harrymc Hi. I'm using the vivobook X542UA. and the software stopped working after I reinstalled windows 10

– Mr Free
Sep 2 '18 at 12:58





@harrymc Hi. I'm using the vivobook X542UA. and the software stopped working after I reinstalled windows 10

– Mr Free
Sep 2 '18 at 12:58




1




1





I think that the version you got is for ZenBooks.

– harrymc
Sep 2 '18 at 15:10





I think that the version you got is for ZenBooks.

– harrymc
Sep 2 '18 at 15:10













I looked at ASUS download page and it redirected me to Microsoft store

– Mr Free
Sep 3 '18 at 2:36





I looked at ASUS download page and it redirected me to Microsoft store

– Mr Free
Sep 3 '18 at 2:36













Possible duplicate of Battery Health Charging app can't find it anywhere (Asus ux430UA)

– bummi
Jan 7 at 10:14





Possible duplicate of Battery Health Charging app can't find it anywhere (Asus ux430UA)

– bummi
Jan 7 at 10:14










1 Answer
1






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2














Had the same problem, then I read a post on Reddit that claimed you needed to install something called the "ATK" package as well. This controls hotkey function, and apparently some part of the "Battery health charging" app. I downloaded the ATK pack from the ASUS website, and it did indeed unlock the choices (i.e. make them not greyed out anymore).



Enter your laptop model in the page linked here and you should be able to find the ATK package you need: https://www.asus.com/support/Download-Center/






share|improve this answer






















    protected by Ramhound Jan 30 at 14:14



    Thank you for your interest in this question.
    Because it has attracted low-quality or spam answers that had to be removed, posting an answer now requires 10 reputation on this site (the association bonus does not count).



    Would you like to answer one of these unanswered questions instead?














    1 Answer
    1






    active

    oldest

    votes








    1 Answer
    1






    active

    oldest

    votes









    active

    oldest

    votes






    active

    oldest

    votes









    2














    Had the same problem, then I read a post on Reddit that claimed you needed to install something called the "ATK" package as well. This controls hotkey function, and apparently some part of the "Battery health charging" app. I downloaded the ATK pack from the ASUS website, and it did indeed unlock the choices (i.e. make them not greyed out anymore).



    Enter your laptop model in the page linked here and you should be able to find the ATK package you need: https://www.asus.com/support/Download-Center/






    share|improve this answer




























      2














      Had the same problem, then I read a post on Reddit that claimed you needed to install something called the "ATK" package as well. This controls hotkey function, and apparently some part of the "Battery health charging" app. I downloaded the ATK pack from the ASUS website, and it did indeed unlock the choices (i.e. make them not greyed out anymore).



      Enter your laptop model in the page linked here and you should be able to find the ATK package you need: https://www.asus.com/support/Download-Center/






      share|improve this answer


























        2












        2








        2







        Had the same problem, then I read a post on Reddit that claimed you needed to install something called the "ATK" package as well. This controls hotkey function, and apparently some part of the "Battery health charging" app. I downloaded the ATK pack from the ASUS website, and it did indeed unlock the choices (i.e. make them not greyed out anymore).



        Enter your laptop model in the page linked here and you should be able to find the ATK package you need: https://www.asus.com/support/Download-Center/






        share|improve this answer













        Had the same problem, then I read a post on Reddit that claimed you needed to install something called the "ATK" package as well. This controls hotkey function, and apparently some part of the "Battery health charging" app. I downloaded the ATK pack from the ASUS website, and it did indeed unlock the choices (i.e. make them not greyed out anymore).



        Enter your laptop model in the page linked here and you should be able to find the ATK package you need: https://www.asus.com/support/Download-Center/







        share|improve this answer












        share|improve this answer



        share|improve this answer










        answered Oct 10 '18 at 22:16









        VindigoVindigo

        212




        212

















            protected by Ramhound Jan 30 at 14:14



            Thank you for your interest in this question.
            Because it has attracted low-quality or spam answers that had to be removed, posting an answer now requires 10 reputation on this site (the association bonus does not count).



            Would you like to answer one of these unanswered questions instead?



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