Getting 'Access Denied' on multiple websites












3















As the title says, I am getting an 'Access Denied' message on multiple websites. The exact message is:




Access Denied

You don't have permission to access "website name" on this server.




The sites that I have discovered so far are homedepot.com, costco.com, and lowes.com. I have been getting the same message on all of the websites, besides the reference codes, which I will list below:



www.costco.com:    Reference #18.15393717.1541289653.5c399d2  
www.lowes.com: Reference #18.bf273017.1541289827.c064f1
www.homedepot.com: Reference #18.84273017.1541289848.52e1d8


My home's router is a Linksys EA9400 AC5000 Tri-Band MU-MIMO Wi-Fi Router, and my family and I have tried this on multiple devices, including a Windows PC, an iPhone, and an iPad, and I tried clearing my cookies on all of them, but it confirmed that it was a router problem, not a device problem.



What should I do to try and fix this problem?



Edit: Just rebooted the router, still not working. I'll upload screenshots as soon as I can.



Edit 2:



DNS:



DNS 1DNS 2



With WiFi:



With Wifi



Without WiFi:



Without Wifi



ipconfig /all



ipconfig /all



Edit 3: Added another picture to DNS Servers



Edit 4: Added ipconfig /all



Edit 5: homedepot.com works now, but the others still don’t



Edit 6: All of the sites work now, problem solved, I guess? Don't know why the websites were blocked though, that was kind of weird.










share|improve this question




















  • 2





    Sounds like a DNS issue and/or aggressive ISP content filtering. I would Reset the router to rule it out of the equation.

    – Ramhound
    Nov 4 '18 at 0:42








  • 1





    Try setting the IP settings to use a different DNS server than what DHCP may be assigning perhaps. Maybe 8.8.8.8 or 75.75.75.75 or 1.1.1.1. What results do you get when set like that with one of those? If that solves the problem, then consider going into your router and changing the DNS address that is tells DHCP to give to client machines that request an IP from it.

    – Pimp Juice IT
    Nov 4 '18 at 1:38






  • 1





    Those DNS servers are really sketchy. The fec0 IPv6 prefix is reserved and has been deprecated since 2004. That IPv4 address looks sketchy too, unless that’s the NAT private subnet for your LAN for some reason (is it?). You need to find out for sure where those addresses are coming from. It could be some kind of adware/malware that’s acting as a fake DHCP server and DNS server on your local network in order to keep your systems compromised or serve ads.

    – Spiff
    Nov 4 '18 at 1:41






  • 2





    It's not uncommon to have cross-domain POST attack change settings in your router if you leave it with the manufacturer password. You probably got your router's DNS settings poisoned with a malicious server that will attempt to prevent you from reaching some websites, that usually include websites where you try to find help for your problem. I advise you to reset the router settings to factory defaults and set it up anew, and for your own sake use a password that doesn't suck.

    – Havenard
    Nov 4 '18 at 1:49






  • 1





    Did you configure that IPv4 address yourself?

    – HazardousGlitch
    Nov 4 '18 at 1:53
















3















As the title says, I am getting an 'Access Denied' message on multiple websites. The exact message is:




Access Denied

You don't have permission to access "website name" on this server.




The sites that I have discovered so far are homedepot.com, costco.com, and lowes.com. I have been getting the same message on all of the websites, besides the reference codes, which I will list below:



www.costco.com:    Reference #18.15393717.1541289653.5c399d2  
www.lowes.com: Reference #18.bf273017.1541289827.c064f1
www.homedepot.com: Reference #18.84273017.1541289848.52e1d8


My home's router is a Linksys EA9400 AC5000 Tri-Band MU-MIMO Wi-Fi Router, and my family and I have tried this on multiple devices, including a Windows PC, an iPhone, and an iPad, and I tried clearing my cookies on all of them, but it confirmed that it was a router problem, not a device problem.



What should I do to try and fix this problem?



Edit: Just rebooted the router, still not working. I'll upload screenshots as soon as I can.



Edit 2:



DNS:



DNS 1DNS 2



With WiFi:



With Wifi



Without WiFi:



Without Wifi



ipconfig /all



ipconfig /all



Edit 3: Added another picture to DNS Servers



Edit 4: Added ipconfig /all



Edit 5: homedepot.com works now, but the others still don’t



Edit 6: All of the sites work now, problem solved, I guess? Don't know why the websites were blocked though, that was kind of weird.










share|improve this question




















  • 2





    Sounds like a DNS issue and/or aggressive ISP content filtering. I would Reset the router to rule it out of the equation.

    – Ramhound
    Nov 4 '18 at 0:42








  • 1





    Try setting the IP settings to use a different DNS server than what DHCP may be assigning perhaps. Maybe 8.8.8.8 or 75.75.75.75 or 1.1.1.1. What results do you get when set like that with one of those? If that solves the problem, then consider going into your router and changing the DNS address that is tells DHCP to give to client machines that request an IP from it.

    – Pimp Juice IT
    Nov 4 '18 at 1:38






  • 1





    Those DNS servers are really sketchy. The fec0 IPv6 prefix is reserved and has been deprecated since 2004. That IPv4 address looks sketchy too, unless that’s the NAT private subnet for your LAN for some reason (is it?). You need to find out for sure where those addresses are coming from. It could be some kind of adware/malware that’s acting as a fake DHCP server and DNS server on your local network in order to keep your systems compromised or serve ads.

    – Spiff
    Nov 4 '18 at 1:41






  • 2





    It's not uncommon to have cross-domain POST attack change settings in your router if you leave it with the manufacturer password. You probably got your router's DNS settings poisoned with a malicious server that will attempt to prevent you from reaching some websites, that usually include websites where you try to find help for your problem. I advise you to reset the router settings to factory defaults and set it up anew, and for your own sake use a password that doesn't suck.

    – Havenard
    Nov 4 '18 at 1:49






  • 1





    Did you configure that IPv4 address yourself?

    – HazardousGlitch
    Nov 4 '18 at 1:53














3












3








3


1






As the title says, I am getting an 'Access Denied' message on multiple websites. The exact message is:




Access Denied

You don't have permission to access "website name" on this server.




The sites that I have discovered so far are homedepot.com, costco.com, and lowes.com. I have been getting the same message on all of the websites, besides the reference codes, which I will list below:



www.costco.com:    Reference #18.15393717.1541289653.5c399d2  
www.lowes.com: Reference #18.bf273017.1541289827.c064f1
www.homedepot.com: Reference #18.84273017.1541289848.52e1d8


My home's router is a Linksys EA9400 AC5000 Tri-Band MU-MIMO Wi-Fi Router, and my family and I have tried this on multiple devices, including a Windows PC, an iPhone, and an iPad, and I tried clearing my cookies on all of them, but it confirmed that it was a router problem, not a device problem.



What should I do to try and fix this problem?



Edit: Just rebooted the router, still not working. I'll upload screenshots as soon as I can.



Edit 2:



DNS:



DNS 1DNS 2



With WiFi:



With Wifi



Without WiFi:



Without Wifi



ipconfig /all



ipconfig /all



Edit 3: Added another picture to DNS Servers



Edit 4: Added ipconfig /all



Edit 5: homedepot.com works now, but the others still don’t



Edit 6: All of the sites work now, problem solved, I guess? Don't know why the websites were blocked though, that was kind of weird.










share|improve this question
















As the title says, I am getting an 'Access Denied' message on multiple websites. The exact message is:




Access Denied

You don't have permission to access "website name" on this server.




The sites that I have discovered so far are homedepot.com, costco.com, and lowes.com. I have been getting the same message on all of the websites, besides the reference codes, which I will list below:



www.costco.com:    Reference #18.15393717.1541289653.5c399d2  
www.lowes.com: Reference #18.bf273017.1541289827.c064f1
www.homedepot.com: Reference #18.84273017.1541289848.52e1d8


My home's router is a Linksys EA9400 AC5000 Tri-Band MU-MIMO Wi-Fi Router, and my family and I have tried this on multiple devices, including a Windows PC, an iPhone, and an iPad, and I tried clearing my cookies on all of them, but it confirmed that it was a router problem, not a device problem.



What should I do to try and fix this problem?



Edit: Just rebooted the router, still not working. I'll upload screenshots as soon as I can.



Edit 2:



DNS:



DNS 1DNS 2



With WiFi:



With Wifi



Without WiFi:



Without Wifi



ipconfig /all



ipconfig /all



Edit 3: Added another picture to DNS Servers



Edit 4: Added ipconfig /all



Edit 5: homedepot.com works now, but the others still don’t



Edit 6: All of the sites work now, problem solved, I guess? Don't know why the websites were blocked though, that was kind of weird.







wireless-networking router wireless-router






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Nov 6 '18 at 16:06









Nordlys Jeger

783417




783417










asked Nov 4 '18 at 0:17









ColoradohuskyColoradohusky

239




239








  • 2





    Sounds like a DNS issue and/or aggressive ISP content filtering. I would Reset the router to rule it out of the equation.

    – Ramhound
    Nov 4 '18 at 0:42








  • 1





    Try setting the IP settings to use a different DNS server than what DHCP may be assigning perhaps. Maybe 8.8.8.8 or 75.75.75.75 or 1.1.1.1. What results do you get when set like that with one of those? If that solves the problem, then consider going into your router and changing the DNS address that is tells DHCP to give to client machines that request an IP from it.

    – Pimp Juice IT
    Nov 4 '18 at 1:38






  • 1





    Those DNS servers are really sketchy. The fec0 IPv6 prefix is reserved and has been deprecated since 2004. That IPv4 address looks sketchy too, unless that’s the NAT private subnet for your LAN for some reason (is it?). You need to find out for sure where those addresses are coming from. It could be some kind of adware/malware that’s acting as a fake DHCP server and DNS server on your local network in order to keep your systems compromised or serve ads.

    – Spiff
    Nov 4 '18 at 1:41






  • 2





    It's not uncommon to have cross-domain POST attack change settings in your router if you leave it with the manufacturer password. You probably got your router's DNS settings poisoned with a malicious server that will attempt to prevent you from reaching some websites, that usually include websites where you try to find help for your problem. I advise you to reset the router settings to factory defaults and set it up anew, and for your own sake use a password that doesn't suck.

    – Havenard
    Nov 4 '18 at 1:49






  • 1





    Did you configure that IPv4 address yourself?

    – HazardousGlitch
    Nov 4 '18 at 1:53














  • 2





    Sounds like a DNS issue and/or aggressive ISP content filtering. I would Reset the router to rule it out of the equation.

    – Ramhound
    Nov 4 '18 at 0:42








  • 1





    Try setting the IP settings to use a different DNS server than what DHCP may be assigning perhaps. Maybe 8.8.8.8 or 75.75.75.75 or 1.1.1.1. What results do you get when set like that with one of those? If that solves the problem, then consider going into your router and changing the DNS address that is tells DHCP to give to client machines that request an IP from it.

    – Pimp Juice IT
    Nov 4 '18 at 1:38






  • 1





    Those DNS servers are really sketchy. The fec0 IPv6 prefix is reserved and has been deprecated since 2004. That IPv4 address looks sketchy too, unless that’s the NAT private subnet for your LAN for some reason (is it?). You need to find out for sure where those addresses are coming from. It could be some kind of adware/malware that’s acting as a fake DHCP server and DNS server on your local network in order to keep your systems compromised or serve ads.

    – Spiff
    Nov 4 '18 at 1:41






  • 2





    It's not uncommon to have cross-domain POST attack change settings in your router if you leave it with the manufacturer password. You probably got your router's DNS settings poisoned with a malicious server that will attempt to prevent you from reaching some websites, that usually include websites where you try to find help for your problem. I advise you to reset the router settings to factory defaults and set it up anew, and for your own sake use a password that doesn't suck.

    – Havenard
    Nov 4 '18 at 1:49






  • 1





    Did you configure that IPv4 address yourself?

    – HazardousGlitch
    Nov 4 '18 at 1:53








2




2





Sounds like a DNS issue and/or aggressive ISP content filtering. I would Reset the router to rule it out of the equation.

– Ramhound
Nov 4 '18 at 0:42







Sounds like a DNS issue and/or aggressive ISP content filtering. I would Reset the router to rule it out of the equation.

– Ramhound
Nov 4 '18 at 0:42






1




1





Try setting the IP settings to use a different DNS server than what DHCP may be assigning perhaps. Maybe 8.8.8.8 or 75.75.75.75 or 1.1.1.1. What results do you get when set like that with one of those? If that solves the problem, then consider going into your router and changing the DNS address that is tells DHCP to give to client machines that request an IP from it.

– Pimp Juice IT
Nov 4 '18 at 1:38





Try setting the IP settings to use a different DNS server than what DHCP may be assigning perhaps. Maybe 8.8.8.8 or 75.75.75.75 or 1.1.1.1. What results do you get when set like that with one of those? If that solves the problem, then consider going into your router and changing the DNS address that is tells DHCP to give to client machines that request an IP from it.

– Pimp Juice IT
Nov 4 '18 at 1:38




1




1





Those DNS servers are really sketchy. The fec0 IPv6 prefix is reserved and has been deprecated since 2004. That IPv4 address looks sketchy too, unless that’s the NAT private subnet for your LAN for some reason (is it?). You need to find out for sure where those addresses are coming from. It could be some kind of adware/malware that’s acting as a fake DHCP server and DNS server on your local network in order to keep your systems compromised or serve ads.

– Spiff
Nov 4 '18 at 1:41





Those DNS servers are really sketchy. The fec0 IPv6 prefix is reserved and has been deprecated since 2004. That IPv4 address looks sketchy too, unless that’s the NAT private subnet for your LAN for some reason (is it?). You need to find out for sure where those addresses are coming from. It could be some kind of adware/malware that’s acting as a fake DHCP server and DNS server on your local network in order to keep your systems compromised or serve ads.

– Spiff
Nov 4 '18 at 1:41




2




2





It's not uncommon to have cross-domain POST attack change settings in your router if you leave it with the manufacturer password. You probably got your router's DNS settings poisoned with a malicious server that will attempt to prevent you from reaching some websites, that usually include websites where you try to find help for your problem. I advise you to reset the router settings to factory defaults and set it up anew, and for your own sake use a password that doesn't suck.

– Havenard
Nov 4 '18 at 1:49





It's not uncommon to have cross-domain POST attack change settings in your router if you leave it with the manufacturer password. You probably got your router's DNS settings poisoned with a malicious server that will attempt to prevent you from reaching some websites, that usually include websites where you try to find help for your problem. I advise you to reset the router settings to factory defaults and set it up anew, and for your own sake use a password that doesn't suck.

– Havenard
Nov 4 '18 at 1:49




1




1





Did you configure that IPv4 address yourself?

– HazardousGlitch
Nov 4 '18 at 1:53





Did you configure that IPv4 address yourself?

– HazardousGlitch
Nov 4 '18 at 1:53










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Solved itself on November 6th, don't know what happened here but all's well now!






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    Solved itself on November 6th, don't know what happened here but all's well now!






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      Solved itself on November 6th, don't know what happened here but all's well now!






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        Solved itself on November 6th, don't know what happened here but all's well now!






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        Solved itself on November 6th, don't know what happened here but all's well now!







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        answered Jan 6 at 17:06









        ColoradohuskyColoradohusky

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