Editing the From/Sent/To/Subject Mini-Header on Email Forwards
If I receive an email in Outlook 2013 with a body that says:
Please call me.
-Bill
And I go to forward that email, it says:
_________________________________
From: Bill
Sent: Monday, January 7 2019 11:00 AM
To: Herbert <Herbert@Domain.com>
Subject: Free stuff
Please call me.
-Bill
If I wanted to edit the little header created by Outlook to replace
From: Bill
with
From: Bill <Bill@Domain.com>
How would I do that? I'm open to a macro, exchange web services, anything.
The use case is that I'm going to be setting up a rule to forward emails to a third-party cloud service to manage customer support tickets. However, the third-party cloud service doesn't have anyway to know the email address of the original sender, since Outlook removes the email address on the From line in that little header that it creates. Also, forwarding the email as an attachment doesn't work well with that service, so I would like to forward it as-is.
I have tried this route, but I can't get it to properly work for the From email address.
I've also tried doing a replace on the body of the email but the body doesn't contain that little header. I can't figure out how to get access to it programmatically.
microsoft-outlook macros exchange microsoft-outlook-2013
asked Jan 7 at 18:07
BarrettNashvilleBarrettNashville
1134
add a comment |
If I receive an email in Outlook 2013 with a body that says:
Please call me.
-Bill
And I go to forward that email, it says:
_________________________________
From: Bill
Sent: Monday, January 7 2019 11:00 AM
To: Herbert <Herbert@Domain.com>
Subject: Free stuff
Please call me.
-Bill
If I wanted to edit the little header created by Outlook to replace
From: Bill
with
From: Bill <Bill@Domain.com>
How would I do that? I'm open to a macro, exchange web services, anything.
The use case is that I'm going to be setting up a rule to forward emails to a third-party cloud service to manage customer support tickets. However, the third-party cloud service doesn't have anyway to know the email address of the original sender, since Outlook removes the email address on the From line in that little header that it creates. Also, forwarding the email as an attachment doesn't work well with that service, so I would like to forward it as-is.
I have tried this route, but I can't get it to properly work for the From email address.
I've also tried doing a replace on the body of the email but the body doesn't contain that little header. I can't figure out how to get access to it programmatically.
microsoft-outlook macros exchange microsoft-outlook-2013
asked Jan 7 at 18:07
BarrettNashvilleBarrettNashville
1134
Found the thread below in another forum which discusses a similar issue: social.technet.microsoft.com/Forums/ie/en-US/…
– Yuki Sun
Jan 8 at 9:47
add a comment |
If I receive an email in Outlook 2013 with a body that says:
Please call me.
-Bill
And I go to forward that email, it says:
_________________________________
From: Bill
Sent: Monday, January 7 2019 11:00 AM
To: Herbert <Herbert@Domain.com>
Subject: Free stuff
Please call me.
-Bill
If I wanted to edit the little header created by Outlook to replace
From: Bill
with
From: Bill <Bill@Domain.com>
How would I do that? I'm open to a macro, exchange web services, anything.
The use case is that I'm going to be setting up a rule to forward emails to a third-party cloud service to manage customer support tickets. However, the third-party cloud service doesn't have anyway to know the email address of the original sender, since Outlook removes the email address on the From line in that little header that it creates. Also, forwarding the email as an attachment doesn't work well with that service, so I would like to forward it as-is.
I have tried this route, but I can't get it to properly work for the From email address.
I've also tried doing a replace on the body of the email but the body doesn't contain that little header. I can't figure out how to get access to it programmatically.
microsoft-outlook macros exchange microsoft-outlook-2013
asked Jan 7 at 18:07
BarrettNashvilleBarrettNashville
1134
If I receive an email in Outlook 2013 with a body that says:
Please call me.
-Bill
And I go to forward that email, it says:
_________________________________
From: Bill
Sent: Monday, January 7 2019 11:00 AM
To: Herbert <Herbert@Domain.com>
Subject: Free stuff
Please call me.
-Bill
If I wanted to edit the little header created by Outlook to replace
From: Bill
with
From: Bill <Bill@Domain.com>
How would I do that? I'm open to a macro, exchange web services, anything.
The use case is that I'm going to be setting up a rule to forward emails to a third-party cloud service to manage customer support tickets. However, the third-party cloud service doesn't have anyway to know the email address of the original sender, since Outlook removes the email address on the From line in that little header that it creates. Also, forwarding the email as an attachment doesn't work well with that service, so I would like to forward it as-is.
I have tried this route, but I can't get it to properly work for the From email address.
I've also tried doing a replace on the body of the email but the body doesn't contain that little header. I can't figure out how to get access to it programmatically.
microsoft-outlook macros exchange microsoft-outlook-2013
microsoft-outlook macros exchange microsoft-outlook-2013
asked Jan 7 at 18:07
BarrettNashvilleBarrettNashville
1134
asked Jan 7 at 18:07
BarrettNashvilleBarrettNashville
1134
asked Jan 7 at 18:07
BarrettNashvilleBarrettNashville
1134
asked Jan 7 at 18:07
BarrettNashvilleBarrettNashville
1134
asked Jan 7 at 18:07
BarrettNashvilleBarrettNashville
1134
1134
Found the thread below in another forum which discusses a similar issue: social.technet.microsoft.com/Forums/ie/en-US/…
– Yuki Sun
Jan 8 at 9:47
add a comment |
Found the thread below in another forum which discusses a similar issue: social.technet.microsoft.com/Forums/ie/en-US/…
– Yuki Sun
Jan 8 at 9:47
Found the thread below in another forum which discusses a similar issue: social.technet.microsoft.com/Forums/ie/en-US/…
– Yuki Sun
Jan 8 at 9:47
Found the thread below in another forum which discusses a similar issue: social.technet.microsoft.com/Forums/ie/en-US/…
– Yuki Sun
Jan 8 at 9:47
add a comment |
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Found the thread below in another forum which discusses a similar issue: social.technet.microsoft.com/Forums/ie/en-US/…
– Yuki Sun
Jan 8 at 9:47